I was disappointed with my stay at this Novotel, as I expected a higher standard from the brand. The hotel lacks an on-site car park, forcing me to pay £10 for daily parking. Despite informing the hotel in advance about our early check-in, we were not told about an additional fee until arrival, which felt misleading. While our room was upgraded, it was underwhelming, with a poorly designed bathroom featuring a door that didn’t fully close, making it uncomfortable for my wife and me. The breakfast was satisfactory, and most staff were courteous, but overall, I would have preferred staying elsewhere.