Mercure Auckland Queen Street

3.5 star property
Hotel with restaurant, near Queen Street Shopping District

Choose dates to view prices

Photo gallery for Mercure Auckland Queen Street

Individually decorated, individually furnished, desk, laptop workspace
Restaurant
Individually decorated, individually furnished, desk, laptop workspace
Property entrance
Exterior
In the heart of Auckland, Mercure Auckland Queen Street offers a blend of comfort and convenience. With happy hour at Lone Star restaurant, dry cleaning services, and a 24-hour gym to stay active.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Connecting rooms available
  • Bar
  • Gym
  • Parking available
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • 24-hour fitness center
  • Self parking
  • Business center
  • 24-hour front desk
  • Front-desk safe
  • Laundry service
  • Conference space
  • Meeting room
  • Multilingual staff

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Premium TV channels
  • Daily housekeeping
  • Coffee/tea maker
The current price is $87
$100 total
includes taxes & fees
Jul 24 - Jul 25

Room options

Available filters for rooms
Showing 4 of 4 rooms

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(4 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Eco-friendly toiletries
Private bathroom
  • 20 sq m
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, Balcony (High Floor)

8.8 out of 10
Excellent
(9 reviews)

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Eco-friendly toiletries
  • 20 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Standard Room

8.4 out of 10
Very good
(28 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Eco-friendly toiletries
Private bathroom
  • 20 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Superior Room, Balcony

9.2 out of 10
Wonderful
(12 reviews)

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Eco-friendly toiletries
  • 20 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

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About the neighborhood

Map
500 Queen Street, Auckland, Auckland, 1010

What's nearby

  • University of Auckland - 2 min walk - 0.2 km
  • Queen Street Shopping District - 2 min walk - 0.2 km
  • Sky Tower - 13 min walk - 1.1 km
  • SkyCity Casino - 13 min walk - 1.1 km
  • Auckland Ferry Terminal - 4 min drive - 1.5 km

Getting around

  • Auckland Intl. Airport (AKL) - 26 min drive
  • Auckland Grafton Station - 19 min walk
  • Auckland Britomart Station - 20 min walk
  • Auckland Newmarket Station - 29 min walk
  • Gaunt Street Tram Stop - 24 min walk
  • The Strand Station - 26 min walk
  • Halsey Street Tram Stop - 26 min walk

Restaurants

  • ‪Kebab King Grafton - ‬4 min walk
  • ‪St Kevins Cafe - ‬3 min walk
  • ‪Chadam - ‬3 min walk
  • ‪Bestie Cafe - ‬3 min walk
  • ‪Eight at Cordis, Auckland - ‬3 min walk

About this property

Mercure Auckland Queen Street

When you stay at Mercure Auckland Queen Street, you'll be in a fantastic location, just a 5-minute walk from Queen Street Shopping District and University of Auckland. After getting a workout at the 24-hour fitness center, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Also, Eden Park and SkyCity Casino are just a 5-minute drive away. Fellow travelers say great things about the helpful staff.

Languages

English, Filipino, Hindi, Portuguese

More about this property

VISIBILITY

At a glance

Hotel size

    • 96 rooms

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: anytime
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
    • Late check-out subject to availability

Special check-in instructions

    • The property charges 2 percent for credit card payments
    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • One child (3 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Onsite parking available only on request
    • Secured covered onsite self parking (NZD 35 per day)
    • Onsite parking limited (max 10 spaces per unit)
    • Height restrictions apply for onsite parking

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Continental breakfast (surcharge) 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Restaurant
  • Bar/lounge

Traveling with children

  • Children stay free (see details)

Working away

  • Business center
  • Meeting room
  • Conference space (323 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • 24-hour fitness center
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Annual offsets purchased for at least 10% of carbon footprint
  • Humane treatment of captive wild animals
  • At least 10% of profits reinvested in community & sustainability
  • Local culture & ecosystem education
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Well-lit path to entrance

ROOM

Room amenities

Be entertained

  • 50-inch Smart TV
  • Premium digital channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker

Sleep well

  • Free crib/infant bed

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Rainfall showerhead
  • Shower only
  • Eco-friendly toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

STAR_OUTLINE

Special features

Dining

Lone Star - Onsite family restaurant. Guests can enjoy drinks at the bar. Happy hour is offered.

MONETIZATION_ON

Fees & policies

Refundable deposits

  • Deposit: NZD 200 per accommodation, per stay

Optional extras

  • Continental breakfast is offered for an extra charge of approximately NZD 25 for adults and NZD 8 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Credit card charges are subject to an extra charge of 2 percent

Parking

  • Covered self parking costs NZD 35 per day
  • Guests must contact this property in advance to reserve onsite parking
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Children under 17 years old are not allowed in the fitness facility without adult supervision

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Onsite parties or group events are strictly prohibited.
Long-term renters welcome.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Also known as

Mercure Auckland Queen Street Hotel
Mercure Auckland Queen Street Auckland
Mercure Auckland Queen Street Hotel Auckland

HELP_OUTLINE

Frequently asked questions

Does Mercure Auckland Queen Street offer free cancellation for a full refund?

Yes, Mercure Auckland Queen Street does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Mercure Auckland Queen Street?

Sorry, pets aren't allowed.

Is parking offered on site at Mercure Auckland Queen Street?

Yes. Self parking costs NZD 35 per day. Parking spots may be limited.

What are the check-in and check-out times at Mercure Auckland Queen Street?

Check-in start time: 2:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability).

Is there an onsite casino at Mercure Auckland Queen Street?

No, this hotel doesn't have a casino, but SkyCity Casino (15-min walk) is nearby.

What is there to do at Mercure Auckland Queen Street and nearby?

Maintain your daily exercise routine at the 24-hour gym.

Are there restaurants at or near Mercure Auckland Queen Street?

Yes, there's an onsite restaurant, Lone Star.

What's the area around Mercure Auckland Queen Street like?

Mercure Auckland Queen Street is in Auckland Central Business District, a short 1-minute walk from Queen Street Shopping District and 4 minutes' walk from University of Auckland.

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Mercure Auckland Queen Street Reviews

Reviews

8.8

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Popular mentions

Room
Service staff
Location
Bed
Lobby
Breakfast
Restaurant
Shower
Bathroom
Cities

What guests liked

  • Breakfast was great and comprehensive with many guests praising its quality. (7 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10

Excellent stay. Came to celebrate my birthday and the staff organised sparkling wine and balloons to be delivered which was much appreciated. Room was cosy, but very comfortable for the 3 nights we stayed. Highly recommend and definitely worth the rate we paid
Compliments from the hotel
2-night trip

8/10

Practical location but expensive parking. Hotel itself seemed a bit outdated but our room was nice and comfortable. Breakfast was comprehensive and good!
2-night trip

10/10

Excellent facilities with amazing staff and service.
4-night trip

10/10

It was a short stay but it made us wish to come back.
2-night trip

8/10

The hotel was comfortable, clean with a very friendly staff.
1-night trip

10/10

Convenient for the cruise terminal. Comfortable and well serviced
1-night trip

10/10

All in all it was an amazing stay
1-night trip

8/10

Great bathroom
2-night trip

8/10

Staff and breakfast good. Not as close to the centre due to hills. Good dining portions nearby
2-night trip

8/10

I loved the room, staff was lovely.
1-night trip

10/10

Nice hotel, good sized room and quite quiet. Breakfast was great and the staff were all very helpful.
1-night trip

10/10

Great central place to stay while in Auckland . Super friendly and helpful stsff!
1-night trip

8/10

Carpark narrow. Room size On the smaller side but for a night’s stay is fine.
1-night trip

10/10

Comfy bed, clean room and large bathroom
3-night trip

10/10

Staff were friendly and very accommodating. We arrived early and they gave us the first available rooms that day.
1-night trip

10/10

Excellent customer service and very friendly staff
2-night trip

10/10

Great service from staff and really clean and modern rooms
3-night trip

10/10

What a wonderful place to stay would stay there again
1-night trip

10/10

Was a great property, quite enjoyed the stay
1-night trip

10/10

Awesome stay once again, thanks to all staff
1-night trip

10/10

Stunning place to stay, exactly what I was looking for.
2-night trip

8/10

The property is near the central only limited area to dine-in
7-night trip

6/10

Got some bite from the bed bugs
2-night trip

10/10

We loved our stay, even though we were in the middle of the city it was so quiet. Highly recommend
1-night trip

8/10

Excellent staff . Parking was very narrow and hard to get to. Otherwise enjoyed stay would use again.
1-night trip