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SureStay Plus Hotel by Best Western Sevierville

2.5 star property
City-center hotel within easy reach of Soaky Mountain Waterpark

Choose dates to view prices

Photo gallery for SureStay Plus Hotel by Best Western Sevierville

Work in comfort with a desk, chair, and computer setup, offering a clear view of the surrounding area.
Enter a welcoming lobby with a long corridor leading to the reception area, featuring a patterned carpet and light-colored walls.
Welcome to our reception area, featuring a stylish desk with a unique accent panel and a beautiful wall-mounted artwork.
Relax in a spacious room with a long bench, counter, and dining area.
Two single beds with white bedding and a branch-patterned duvet, each with a bedside table and lamp.
Experience the beauty of Sevierville at SureStay Plus Hotel by Best Western Sevierville, where guests can unwind with a refreshing dip in the seasonal outdoor pool or simply relax over coffee and tea in the lobby. With helpful staff, free self parking, and a 24-hour front desk for added convenience.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Non-smoking
  • Pool
  • Connecting rooms available
  • 24/7 front desk
  • Free parking
  • Air conditioning

Main amenities (5)

  • Housekeeping (on request)
  • Seasonal outdoor pool
  • 24-hour front desk
  • Coffee/tea in a common area
  • Vending machine

Feel at home (6)

  • Children stay free
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Coffee/tea maker
The current price is $46
$51 total
includes taxes & fees
Aug 10 - Aug 11

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(59 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Private bathroom
Shower/tub combination
Hair dryer
Microwave
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Hair dryer
Private bathroom
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Hair dryer
Private bathroom
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(63 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Private bathroom
Shower/tub combination
Hair dryer
Microwave
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Lobby sitting area

Clarion Pointe Sevierville-Pigeon Forge

  • Pool
  • Free breakfast
  • Pet friendly
  • Free parking
8.4 out of 10, Very Good, 1,017 reviews
The price is $67
$75 total
includes taxes & fees
Jul 29 - Jul 30
Clarion Pointe Sevierville-Pigeon Forge
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About the neighborhood

Map
680 Winfield Dunn Pkwy, Sevierville, TN, 37876

What's nearby

  • Wilderness at the Smokies - 2 min drive - 1.8 km
  • Soaky Mountain Waterpark - 2 min drive - 2.1 km
  • Wild WaterDome - 2 min drive - 2.5 km
  • Sevierville Golf Club - 3 min drive - 2.1 km
  • Sevierville Convention Center - 3 min drive - 2.8 km

Getting around

  • McGhee Tyson Airport (TYS) - 47 min drive

Restaurants

  • ‪McDonald's - ‬2 min drive
  • ‪Freddy's Frozen Custard & Steakburgers - ‬4 min walk
  • ‪Taco Bell - ‬3 min drive
  • ‪Golden Corral - ‬12 min walk
  • ‪Cracker Barrel - ‬4 min walk

About this property

SureStay Plus Hotel by Best Western Sevierville

At SureStay Plus Hotel by Best Western Sevierville, you'll be just a 5-minute drive from Wilderness at the Smokies and Soaky Mountain Waterpark. Guests can take a dip in the seasonal outdoor pool, and freebies like WiFi and self parking are added perks. Also, Titanic Museum and Island at Pigeon Forge are within a short drive. The helpful staff and breakfast get great marks from fellow travelers.

Languages

English

At a glance

DONE

Hotel size

    • 80 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: anytime
    • Minimum check-in age: 21
    • Check-out time is 11 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free uncovered onsite self parking
    • Wheelchair-accessible parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Coffee/tea in a common area

Traveling with children

  • Children stay free (see details)

Services

  • 24-hour front desk

Facilities

  • Seasonal outdoor pool

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Assistive listening devices available

Room amenities

Be entertained

  • Television
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Free local calls
  • Desk chair

Food and drink

  • Refrigerator
  • Microwave

More

  • Housekeeping (on request)
  • Connecting/adjoining rooms available

Fees & policies

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 30 to May 22:
  • Swimming pool

Pool, spa, & gym (if applicable)

  • Pool access available from 10:00 AM to 10:00 PM
  • The seasonal pool is open from May to September

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Also known as

Econo Lodge Hotel Sevierville
Econo Lodge Sevierville
Econo Lodge Sevierville Hotel
Econo Lodge Sevierville
Surestay Plus By Sevierville
SureStay Plus Hotel by Best Western Sevierville Hotel
SureStay Plus Hotel by Best Western Sevierville Sevierville

Frequently asked questions

Is there a pool at SureStay Plus Hotel by Best Western Sevierville?

Yes, there's a seasonal outdoor pool. Guests have pool access from 10:00 AM to 10:00 PM.

Are pets allowed at SureStay Plus Hotel by Best Western Sevierville?

Sorry, pets aren't allowed.

Is parking offered on site at SureStay Plus Hotel by Best Western Sevierville?

Yes, there's free self parking.

What are the check-in and check-out times at SureStay Plus Hotel by Best Western Sevierville?

Check-in start time: 4:00 PM; Check-in end time: anytime. Check-out time is 11 AM. Contactless check-out is available.

What is there to do at SureStay Plus Hotel by Best Western Sevierville and nearby?

SureStay Plus Hotel by Best Western Sevierville has a seasonal outdoor pool.

What's the area around SureStay Plus Hotel by Best Western Sevierville like?

SureStay Plus Hotel by Best Western Sevierville is in the heart of Sevierville, a short 20-minute walk from Wilderness at the Smokies. Travelers say that the hotel is in a great location.

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SureStay Plus Hotel by Best Western Sevierville Reviews

Reviews

8.0

Very Good

8.0/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Popular mentions

Room
Service staff
Breakfast
Bed
Location
Bathroom
Shower
Water
Lobby
Coffee

What guests liked

  • The property is conveniently located within walking distance to several restaurants. (3 reviews)
  • Breakfast was consistently good, hot, and fresh, with a variety of options. (35 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Family Vacation

Was very clean . Great customer service. We enjoyed your stay .
CHRYSTAL, 4-night trip

10/10 Exceptional

Great

Solo trip had a great stay 2 nights
Arturo, 2-night trip

10/10 Exceptional

Clean hotel ideally located for easy access to Pigeon Forge. Friendly staff.
christopher, 1-night trip

8/10 Very good

Family trip

We had a good time, hotel was clean and had friendly staff. The breakfast was ok, food was running out around 7:30 and some of the hot food was cold.
3-night trip

8/10 Very good

Affordable Stay

Can't beat this hotel for the price. Free breakfast and pool - I'm in. Desk staff and breakfast attendant both very friendly and on top of things. The blind in the room was broken and our the faucet in the shower leaked but those were not show-stoppers. We just reported them and assume they'll get taken care of before the next guest. Breakfast could use some fresh fruit.
1-night trip

6/10 Good

It’s okay

The bed covers had stains on them, room wasn’t great, neighbors kept us up all night in the hallway. The people working at the hotel are really nice.
2-night trip

8/10 Very good

Our stay was fantastic. Staff was very friendly. Breakfast was absolutely delicious. My only reason for taking away one star is when I would call. I could never get a hold of anybody but overall fantastic and will definitely be back.
fransheska, 1-night trip

6/10 Good

Well worth the money. Relatively clean, although linens were stained. Staff was super friendly and helpful. Property could use repairs. I wouldn't hesitate to stay again.
Donald, 3-night trip

10/10 Exceptional

Clean and comfortable

Very clean and nice hotel. Comfortable beds, a/c worked great. They didn't have extra pillows or blankets but we made due. They have a pool but we didn't use it. Breakfast was nice, waffles, biscuits and gravy, eggs and more.
Nekkia, 1-night trip

10/10 Exceptional

I like that's is a clean hotel .
Fermin, 1-night trip

6/10 Good

It was okay

The beds were horrible. Dented and thin. It felt like I was sleeping on metal. The staff was attentive but it was not comfortable.
2-night trip

8/10 Very good

The room was fantastic and bed very comfy. Only negative is we found loooots of ants in the morning on the window ledge.
Amy, 1-night trip

10/10 Exceptional

For the price definitely worth the stay
Jessica, 1-night trip

6/10 Good

You get what you pay for.

You get what you pay for. It was somewhere to rest our heads. The beds are hard and uncomfortable if you like any kind of blankets bring your own. It looks like they ungraded awhile back but have failed to maintain it.
Teresa, 3-night trip

10/10 Exceptional

Great place to stay

Room was clean. Breakfast was good. Staff was nice.
Pennie, 2-night trip

8/10 Very good

Clean facilities and friendly staff. Mattresses are firm. Overall would stay again!
Tommie, 1-night trip

10/10 Exceptional

I always stay here when travelung fromSC to KY and back. Safe, clean and nice area.
Kimberly, 1-night trip

4/10 Fair

Not bad for the money

You can def tell the hotel has been refurbished however the floors on the second floor was uneven and made us a bit uneasy.
Tamara, 1-night trip

6/10 Good

This property was centrally located
Brandy, 1-night trip

10/10 Exceptional

Great location and an easy drive to the convention center. Great value
Chad, 2-night trip

8/10 Very good

Nice hotel
TANIA, 1-night trip

10/10 Exceptional

Great Hotel

We will definitely be back! I was really skeptical when I saw how cheap the rooms were, but based on previous reviews, I rolled the dice and stayed any way. We were not disappointed. A lot of breakfast options, rooms were clean, and everyone was friendly. We will book here again!
1-night trip

10/10 Exceptional

The room was clean and comfortable. The bathroom was spacious, and the continental breakfast was on point
heather, 2-night trip

4/10 Fair

Not a fan

We had three different rooms. All smelled awful like mildew, wet dogs, and chemicals. The linens in all the rooms were stained, and some had junk on them we had to pick off. In one room, the soap dispenser was empty upon arrival. The beds were brutally uncomfortable, which we described as a sheet of plywood with springs on top to stab into your back.
Alex, 2-night trip

10/10 Exceptional

Perfect place to stay while enjoying the area
Robert, 4-night trip