Quality Inn & Suites Charleston - Civic Center

2.5 star property
Hotel in the heart of Charleston

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Photo gallery for Quality Inn & Suites Charleston - Civic Center

Iron/ironing board, Internet, bed sheets
Reception
Outdoor pool
Reception
Exterior
In the heart of Charleston's business district, Quality Inn & Suites offers a convenient retreat with a free breakfast buffet and gym. Connect to WiFi, meet in the banquet hall or meeting rooms, and enjoy extended parking. The helpful staff has left a lasting impression on previous guests.

Reviews

6.8 out of 10
Good

Popular amenities

  • Connecting rooms available
  • Non-smoking
  • Gym
  • Free breakfast
  • 24/7 front desk
  • Air conditioning

Main amenities (9)

  • Daily housekeeping
  • Fitness center
  • Meeting rooms
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Luggage storage
  • TV in a common area
  • Banquet hall

For families (6)

  • Children stay free
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Daily housekeeping
The current price is $76
$85 total
includes taxes & fees
Dec 21 - Dec 22

Room options

Available filters for rooms
Showing 3 of 3 rooms

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Refrigerator
Dining table
TV
Private bathroom
Shower/tub combination
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Private bathroom
Shower/tub combination
Coffee/tea maker
Desk chair
  • Sleeps 4
  • 2 Queen Beds

Room, 1 Queen Bed, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Dining table
TV
Private bathroom
Shower/tub combination
Coffee/tea maker
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
1010 Washington Street E, Charleston, WV, 25301

What's nearby

  • Clay Center for the Arts and Sciences - 3 min walk - 0.3 km
  • CAMC General Hospital - 6 min walk - 0.6 km
  • Charleston Town Center - 8 min walk - 0.7 km
  • Haddad Riverfront Park - 8 min walk - 0.7 km
  • Charleston Coliseum & Convention Center - 12 min walk - 1.1 km

Getting around

  • Charleston, WV (CRW-Yeager) - 12 min drive
  • Charleston Station - 11 min walk

Restaurants

  • ‪Fife Street Brewing - ‬6 min walk
  • ‪Mea Cuppa - ‬5 min walk
  • ‪Soho's - ‬5 min walk
  • ‪Short Story Brewing Charleston - ‬6 min walk
  • ‪Charleston Bread - ‬5 min walk

About this property

Quality Inn & Suites Charleston - Civic Center

Located near a train station, Quality Inn & Suites Charleston - Civic Center is a great choice for a stay in Charleston. Guests can visit the fitness center for a workout, and free perks include self parking and buffet breakfast daily between 6:00 AM and 10:00 AM. Fellow travelers say good things about the helpful staff and breakfast.

At a glance

DONE

Hotel size

    • 140 rooms
    • Arranged over 9 floors
DONE

Arriving/Leaving

    • Check-in time starts at 3:00 PM
    • Minimum check-in age: 21
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
LOCAL_PARKING

Parking

    • Free uncovered onsite self parking
    • Free onsite RV/bus/truck parking
    • Wheelchair-accessible parking on site
DONE

Other information

    • Smoke-free property
    • No alcohol served onsite

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:00 AM–10:00 AM
  • Coffee/tea in a common area

Traveling with children

  • Children stay free (see details)

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Luggage storage

Facilities

  • 1 building/tower
  • Television in common areas
  • Fitness center
  • Banquet hall

Accessibility

  • Wheelchair accessible
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Closed captioned TV

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Towels

Stay connected

  • Free local calls

Food and drink

  • Refrigerator
  • Microwave (on request)

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Fees & policies

Renovations and closures

The following facilities are closed on Monday, Tuesday, Friday, Saturday, and Sunday:
  • Indoor pool

Pool, spa, & gym (if applicable)

  • Children under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Only bookings from non-local guests are accepted. Guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Also known as

Best Western Charleston Plaza
Motel 6 Charleston WV Hotel
Best Western Charleston Plaza Hotel
6 Charleston WV
Quality Inn Charleston
Quality Charleston
Quality Inn Suites
Quality Inn & Suites Charleston - Civic Center Hotel
Quality Inn & Suites Charleston - Civic Center Charleston
Quality Inn & Suites Charleston - Civic Center Hotel Charleston

Frequently asked questions

Does Quality Inn & Suites Charleston - Civic Center offer free cancellation for a full refund?

Yes, Quality Inn & Suites Charleston - Civic Center does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Quality Inn & Suites Charleston - Civic Center?

Sorry, pets aren't allowed.

Is parking offered on site at Quality Inn & Suites Charleston - Civic Center?

Yes, there's free self parking. Free RV/bus/truck parking is available.

What are the check-in and check-out times at Quality Inn & Suites Charleston - Civic Center?

You can check in starting at 3:00 PM. Check-out time is noon.

Is there an onsite casino at Quality Inn & Suites Charleston - Civic Center?

No, this hotel doesn't have a casino, but Mardi Gras Casino (16-min drive) is nearby.

What is there to do at Quality Inn & Suites Charleston - Civic Center and nearby?

Maintain your daily exercise routine at the gym.

What's the area around Quality Inn & Suites Charleston - Civic Center like?

Quality Inn & Suites Charleston - Civic Center is in Downtown Charleston, a short 3-minute walk from Clay Center for the Arts and Sciences and 8 minutes' walk from GoMart Ballpark.

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Reviews

Quality Inn & Suites Charleston - Civic Center Reviews

6.8

Good

6.8

Cleanliness

7.0

Location

7.8

Staff & service

6.4

Eco-friendliness

6.2

Property conditions & facilities

Popular mentions

Room
Breakfast
Service staff
Bed
Bathroom
Toilet
Elevator
Location
Air conditioning
Refrigerator

Reviews

10/10 Exceptional

Room was clean & nice for the price point.
Ralph, 1-night trip

8/10 Very good

It was good and comfortable
Edmund, 1-night trip

10/10 Exceptional

We loved the hotel. Excellent job. We will be back
Sonja, 1-night trip

8/10 Very good

Everything was good except the fire alarm close by and beeping all night
Mitch, 1-night trip

10/10 Exceptional

We extended our stay with ease! Thank you!
Aaron, 2-night trip

10/10 Exceptional

Always courteous, always clean, always accommodating. Whenever I need a hotel in Charleston, I will stay here. The
Aaron, 1-night trip

10/10 Exceptional

Everything was good for an overnight visit.
Norris, 1-night trip

10/10 Exceptional

A nice quaint place
akin, 2-night trip

8/10 Very good

Great for an overnight stay during travels
Tanya, 1-night trip

10/10 Exceptional

good room great price ans convenient
duane, 1-night trip

8/10 Very good

Check in was easy. The staff was friendly. Our room was clean and comfortable. The free breakfast was not maintained. By 8am, the waffle mix was empty. When we asked for more to be brought out, the staff person came and took it completely down with no explanation.
Timothy, 1-night trip

8/10 Very good

Overall it’s okay
Feky, 1-night trip

8/10 Very good

Clean room, Breakfast was good, vary options, Capitol street about 10 min walking (not too many restaurants and stores for a downtown). I was shock to see the mall nearby empty on a Saturday evening… and when I say empty I mean empty.
MIHAI, 1-night trip

4/10 Fair

Unfriendly staff.
Thomas, 1-night trip

10/10 Exceptional

I always stay there! Good value and I love walkability.
Walter, 1-night trip

4/10 Fair

This hotel was in a run down area of Charleston, and didn't feel safe for 2 female travellers. The whole floor on the 2nd floor had a strong over powering smell of weed. The following day, a very helpful receptionist allocated us a more suitable room on the 8th floor after we told her of the situation. The swimming pool is not in use and seems it has been this way for some time.
The hotel can't resolve the problem of homeless people or the area but worth mentioning.  View from 8th floor window. Pool covered.
Janice, 2-night trip

10/10 Exceptional

Very comfortable and affordable room. Close to some quaint downtown shops and restaurants within walking distance.
Stephen, 1-night trip

8/10 Very good

Clean. bed was comfortable. 3 day stay, bed not made up, fresh towels on 2nd day
Lawrence, 3-night trip

10/10 Exceptional

Great budget friendly hotel

This is a great place for anyone traveling on a budget. It was clean and the property was in pretty good shape. It's hard to beat this place when you're considering the low price, location, and quality. It's close to great food and drink spots. The front desk staff were all friendly. The bed was comfortable, too. I highly recommend this place.
Preston, 1-night trip

10/10 Exceptional

Very nice place close to shopping and restaurants, entertainment
william, 1-night trip

10/10 Exceptional

The hotel was comfortable, had a good free breakfast, and was close to the attractions we planned to visit.
Angelo, 3-night trip

10/10 Exceptional

The stay was very nice.
Linda, 2-night trip

2/10 Poor

I booked a room for the wrong area and i could not get my room transfered to the same state different area and all i did was reserve it and i couldn't get a refund so thats what my review from how can i rate the stay if i never even stayed there.
Quantee, 1-night trip

6/10 Good

Although this is in the civic center district it is in a very run down area. There are lots of homeless people around the hotel and sadly a lot of them were sleeping on the pavement across from our window. There were also quite a few people who were quite clearly on drugs hanging about as well so overall it didn't not feel a safe area. We were a bit wary of leaving our car in the car park but all was ok. We did make sure we were back at the hotel before dark as it definitely is not a place to be at night.
Carol, 1-night trip

10/10 Exceptional

Location
Frederick, 2-night trip