2/10
We had an awful experience. We were looking for a place to stay in St. Joseph, MI that was reasonably priced. This fit the bill and the photos looked okay. I went through Hotels.com and paid for the stay. It was non-refundable. I get there and first thing we notice is it's not on the best looking side of town. The "pool" is shut down (apparently its been down for years). Then I go to the counter and the person there tells me that even though I had paid for the reservation, Hotels.com had not charged me for City/County tax. Even though my reservation was supposed to be fully paid, I ended up having to pay extra for those taxes because otherwise I wouldn't get the keys and my family and I were tired. Then we get to the room - which did not look like the photos AT ALL. We go in the bathroom and the toilet is dirty and the bathtub bottom look dingy (maybe dirty or stained - I'm not sure). The bed spread had stains on it. The floor didn't look particularly clean. The chair in the room had a tear in it. But of course since it was non-refundable we were stuck. Needless to say, we wore our shoes the entire time we were there and wore flip flops in the shower. I would not recommend. I would've rather had us stay in the car for the night.
Emily
Viaje de 1 noche en familia