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The Reef Playacar Beach Resort & Spa

3.5 star property
Beachfront resort with spa, near Playa del Carmen Main Beach

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Photo gallery for The Reef Playacar Beach Resort & Spa

Outdoor pool, pool umbrellas, sun loungers
Property video
Sauna, body treatments, hot stone massages, deep-tissue massages
Exterior
Garden
Nestled near Playacar Golf Club, The Reef Playacar Beach Resort & Spa - Optional All Inclusive offers a sun-kissed retreat. Indulge in beach massages, a hot stone massage at Ome spa, or enjoy sailing and volleyball activities. With three on-site restaurants and a poolside bar with high-speed WiFi nearby.

Reviews

8.0 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Bar
  • Gym
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • On a private beach
  • Marina
  • 3 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Free children's club
  • Free supervised childcare
  • Fitness center
  • Free use of bicycles
  • Beach umbrellas
  • Beach sun loungers

Feel at home (6)

  • Supervised childcare (free)
  • Children's pool
  • Children's club (free)
  • Rollaway/extra beds available (surcharge)
  • Refrigerator
  • Premium TV channels
The current price is $107
$135 total
includes taxes & fees
Jul 29 - Jul 30

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Premium Room, 2 Double Beds

1 bedroom, in-room safe, desk, blackout drapes

Premium Room, 2 Double Beds

9.2 out of 10
Wonderful
(17 reviews)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Refrigerator
Free minibar items
LED TV
Ceiling fan
Blackout drapes/curtains
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed

Beach/ocean view

Premium Room, 1 King Bed

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Refrigerator
Free minibar items
LED TV
Ceiling fan
Blackout drapes/curtains
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

1 bedroom, in-room safe, desk, blackout drapes

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(14 reviews)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Refrigerator
LED TV
Ceiling fan
Blackout drapes/curtains
Separate bedroom
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

1 bedroom, in-room safe, desk, blackout drapes

Superior Room, 2 Double Beds

8.2 out of 10
Very good
(142 reviews)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Refrigerator
LED TV
Ceiling fan
Blackout drapes/curtains
Separate bedroom
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Superior with Garden View

1 bedroom, in-room safe, desk, blackout drapes

Room Superior with Garden View

  • Sleeps 4
  • 2 Double Beds

View all photos for Room Superior with Garden View

1 bedroom, in-room safe, desk, blackout drapes

Room Superior with Garden View

  • Sleeps 2
  • 1 King Bed

View all photos for Room Premium with Garden View

1 bedroom, in-room safe, desk, blackout drapes

Room Premium with Garden View

  • Sleeps 4
  • 2 Double Beds

View all photos for Room Premium with Garden View

1 bedroom, in-room safe, desk, blackout drapes

Room Premium with Garden View

  • Sleeps 2
  • 1 King Bed

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8.0 out of 10, Very Good, 1,012 reviews
The price is $135
$168 total
includes taxes & fees
Jul 19 - Jul 20
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About the neighborhood

Map
Ave. Xaman-Ha, Retorno Sayil S/N Fracc. Playacar, Playa del Carmen, QROO, 77710

What's nearby

  • Playacar Golf Club - 3 min walk - 0.3 km
  • Playacar Beach - 3 min walk - 0.3 km
  • Playa del Carmen Maritime Terminal - 19 min walk - 1.7 km
  • Quinta Avenida - 19 min walk - 1.7 km
  • Playa del Carmen Main Beach - 4 min drive - 2.5 km

Getting around

  • Cancun Intl. Airport (CUN) - 54 min drive
  • Cozumel Intl. Airport (CZM) - 12.2 miles/19.7 km

Restaurants

  • ‪Occidental Allegro - ‬5 min walk
  • ‪Wyndham Pool Bar - ‬13 min walk
  • ‪Don Rafael - ‬1 min walk
  • ‪Sports Bar Allegro Playacar - ‬5 min walk
  • ‪Turquesa - ‬8 min walk

About this property

The Reef Playacar Beach Resort & Spa

Placing you within a 10-minute walk of Playacar Beach, The Reef Playacar Beach Resort & Spa offers a private beach where you can enjoy beach umbrellas, beach massages, and volleyball. The outdoor pool provides a splash of fun, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and reflexology. Dining choices include 3 restaurants and the bar/lounge is a great place to grab a cold drink. Other highlights include a marina, a free kid's club, and a beach bar. Fellow travelers love the helpful staff and beach location.

All inclusive

All-inclusive room rates at The Reef Playacar Beach Resort & Spa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
Dining and beverage availability limited at one or more venues

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Sailing
Snorkeling
Surfing/body boarding

Land activities

Bicycling
Fitness facilities
Volleyball

Lessons/classes/games

Aerobics
Dancing
Language

Entertainment

Onsite entertainment and activities
Onsite live performances

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 198 units
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
    • Free supervised childcare
    • Free children's club
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • 3 restaurants
  • Bar/lounge
  • Beach bar
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Free children's club
  • Children's pool
  • Free supervised childcare/activities

What to do

  • On a private beach
  • Tennis
  • Yoga classes
  • Beach volleyball
  • Kayaking
  • Parasailing
  • Sailing
  • Boat tours
  • Scuba diving
  • Snorkeling
  • Surfing/body boarding
  • Shopping
  • Pool table
  • Foosball
  • Fishing
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Windsurfing nearby
  • Skydiving nearby
  • Ziplining nearby

Working away

  • Business center
  • Meeting room
  • Computer station
  • Conference space (5167 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free bicycle rentals
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 18 buildings/towers
  • Built in 1998
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Fitness center
  • Adjacent to a golf course
  • An outdoor pool
  • Bicycle parking
  • Full-service spa
  • Marina
  • Massage/treatment rooms
  • Vegetarian dining options
  • Local artist showcase
  • Local culture & ecosystem education
  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Water dispenser
  • Banquet hall

Accessibility

  • Tile flooring in room

Room amenities

Be entertained

  • 32-inch LED TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Alarm clock
  • Free rollaway/extra bed
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Shower/tub combination
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Spa

Ome has 3 treatment rooms. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Swedish massages. The spa is equipped with a sauna. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

Dining

Botticelli - Onsite fine-dining restaurant.
Terraza Grill - Onsite fine-dining restaurant. Open daily.
Chula Vista - Onsite buffet restaurant. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: USD 3.04 per accommodation, per night
  • Destination fee: USD 2.10 per accommodation, per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
This property does not have elevators.
This property uses eco-friendly cleaning products.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Reef Playacar All Inclusive Beach Resort
Reef Playacar Beach
Reef Playacar Beach Resort
Reef Playacar All Inclusive Beach Resort Playa del Carmen
Reef Playacar Beach Playa del Carmen
Reef Playacar All Inclusive Beach
Reef car Inclusive Resort

Frequently asked questions

Does The Reef Playacar Beach Resort & Spa offer free cancellation for a full refund?

Yes, The Reef Playacar Beach Resort & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at The Reef Playacar Beach Resort & Spa?

Yes, there's an outdoor pool and a children's pool.

Are pets allowed at The Reef Playacar Beach Resort & Spa?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at The Reef Playacar Beach Resort & Spa?

Yes, there's free self parking.

What are the check-in and check-out times at The Reef Playacar Beach Resort & Spa?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.

Is there an onsite casino at The Reef Playacar Beach Resort & Spa?

No, this resort doesn't have a casino, but Riviera Gran Casino (4-min drive) is nearby.

What is there to do at The Reef Playacar Beach Resort & Spa and nearby?

Have fun with onsite activities like kayaking, parasailing, and sailing and improve your game at the onsite tennis courts. Additional recreation onsite includes volleyball and yoga. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. The Reef Playacar Beach Resort & Spa also has a private beach and a fitness center, as well as spa services and a garden.

Are there restaurants at or near The Reef Playacar Beach Resort & Spa?

Yes, there are 3 onsite restaurants.

Does The Reef Playacar Beach Resort & Spa have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around The Reef Playacar Beach Resort & Spa like?

The Reef Playacar Beach Resort & Spa is located on the waterfront in Playacar, a short 19-minute walk from Quinta Avenida and 5 minutes' walk from Playacar Beach. Travelers give top marks for the resort's prime location.

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The Reef Playacar Beach Resort & Spa Reviews

Reviews

8.0

Very Good

8.8/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Popular mentions

Service staff
Food
Room
Beach
Buffets
Jungle
Children
Restaurant
Drinks
Family friendly

What guests liked

  • The beach was beautiful, clean, and well-maintained with plenty of lounge chairs and options for swimming. (78 reviews)
  • The pool area was friendly, fun, and offered various activities, with some guests enjoying the swim-up bar and poolside entertainment. (20 reviews)
  • The spa offered amazing massages and a Mayan purification ritual, with staff providing top-tier service. (6 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

A wonderful stay!

A lovely, stay with very comfortable, clean rooms and fantastic customer service from all the staff. Thank you!
Cerian, 2-night trip

8/10 Very good

Clean and quite place. Good food option.
Marco, 6-night trip

8/10 Very good

It was a very great place to stay! Very friendly staff and great spot for all ages! Only complaint was not getting checked into our room right away because of overbooking on their part.
Sarah Elizabeth, 5-night trip

10/10 Exceptional

Beautiful jungle vibes. Intimate quiet resort. Soft sand and staff are very friendly
Hailey, 7-night trip

10/10 Exceptional

It was very quiet and peaceful not a lot of children running around, service was excellent and helpful!! Food was wonderful!! Would definitely come back to this resort!!
Candace, 6-night trip

10/10 Exceptional

That was amazing trip and beautiful resort. If you like quiet place and healthy food options that´s place for you. Playa del Carmen town is very close and you can walk wherever you can! Amazing!
Gabriela, 5-night trip

10/10 Exceptional

A smaller resort with a more intimate feel. And a bathtub on the balcony!
Kristy-Lyn, 7-night trip

10/10 Exceptional

Bartender at poolside bar was awesome
Dustin, 7-night trip

10/10 Exceptional

Sunny, vibrant, friendly, fun
Stephen, 10-night trip

8/10 Very good

I loved this resort. They could really improve their food for dinner but it was beautiful, clean and staff was great
BELINDA, 7-night trip

10/10 Exceptional

Good service by staff … special thanks to Herminio
Robert, 3-night trip

8/10 Very good

The greenery of the entire property was beautiful! Buffet had excellent food choices. I missed a convenient bar near the ocean that wasn’t situated in sand. The staff was available at every turn and very friendly and helpful.
John, 7-night trip

8/10 Very good

The property is beautiful, felt like we were in the jungle. The staff is super friendly and was quick to respond to anything we needed. Our only issues were the shower was hit or miss with having hot water.
James, 5-night trip

8/10 Very good

Great location
Gene, 10-night trip

10/10 Exceptional

Most of the staff was super friendly and easy to coordinate with. They were helpful with booking excursions and airport transportation. Being onsite was absolutely beautiful with tons of amenities all around. I would definitely stay here again.
Stephanie, 5-night trip

10/10 Exceptional

We had the best time at the reef! The staff was lovely, the beach was beautiful, everything was easy and convenient. Our kids loved the pools, swim up bar, and the gulf water. We definitely will be back!
Bryan, 7-night trip

10/10 Exceptional

The most green and eco friendly resort I ever been. Very clean. The staff is very friendly, especially in restaurants. Look for Sonia .. she will make your day
Sanja, 10-night trip

8/10 Very good

Wonderfull
roger, 7-night trip

10/10 Exceptional

Had a wonderful time at this resort. Was perfect for us. Travelled with husband and two babies. Not too over the top but beautiful. The beach was cleaned up pretty good even if sargassum had started to get bad on a lot of Quintana Roo beaches, no issues for swimming. The area is very quiet and safe but also walking distance to playa del Carmen for a more upbeat feel. Food was good too, and all the workers were so nice. Would love to come back.
Michele, 4-night trip

10/10 Exceptional

Love the tropical forest feel, and that it's a smaller property so it wasn't crowded.
Angela, 7-night trip

10/10 Exceptional

Excellent experience. I will recommend them without any doubt.
Juan, 4-night trip

6/10 Good

Disappointed

Our stay was ok. Disappointed by the size of the pools - photos taken with a wide angle lens! There were plenty of opportunity to get a drink and food by the pool but it would have been nicer if they came around serving drinks The quality of the food in the buffet was poor, quite tasteless and at the most warm, not hot. The Mexican restaurant was very nice food but the Italian was terrible for food, atmosphere and service. The rooms were clean but basic. Beds were comfy and shower was excellent but it is a basic to provide a kettle and water in rooms. I did know that there would be no kettle but it was not worth having a premium room to have a kettle. There were a few cans of fizzy drink in the room when we arrived but it was not replenished. There was one accessible plug in the room, the rest were in the bathroom- so had to charge phones in the bathroom. The setting of the hotel was small but nice Overall we were disappointed.
David, 4-night trip

6/10 Good

Nice clean beach. Food not so good, not a lot of fruit, almost no seafood.
Nataliia, 6-night trip

10/10 Exceptional

Really nice

Really nice hotel/resort. A couple of issues that were fixed quickly. The food is good but not sensational. Very relaxing, and a very friendly and helpful staff.
Jeremy, 5-night trip

8/10 Very good

Nice place, would go again
Miguel, 8-night trip