The Chester Grosvenor

5.0 star property
Luxury hotel with spa, near Chester City Walls

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Photo gallery for The Chester Grosvenor

Exterior
Suite | Premium bedding, minibar, in-room safe, individually decorated
Executive Room | Premium bedding, minibar, in-room safe, individually decorated
2 restaurants, breakfast served
Front of property - evening/night
In the heart of Chester, The Chester Grosvenor offers a luxurious retreat with continental breakfast and a coffee shop. Unwind at Grosvenor Spa, explore the library, or indulge in fine dining at one of two on-site restaurants. Guests praise the helpful staff and central location.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Connecting rooms available
  • Bar
  • Gym

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Fitness center
  • Sauna
  • Steam room
  • Valet parking
  • Self parking
  • 24-hour room service
  • Coffee shop/cafe
  • Massage/treatment rooms
  • Meeting rooms

For families (6)

  • Cribs/infant beds (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities
The current price is $187
$225 total
includes taxes & fees
Nov 9 - Nov 10

Why we love this property

Soothing spa retreat
Full-service spa offers daily treatments from facials to massages in private rooms. A sauna, steam room, and fitness space complete this relaxation haven.
Boutique city charm
Discover curated elegance at this luxury boutique hotel nestled in the heart of a historical district. Artistic details adorn this city center gem.
Fine dining experiences
Michelin-starred dining paired with a second restaurant, cafe, and bar. Free continental breakfast kicks off each day with culinary excellence.

Room options

Available filters for rooms
Showing 5 of 5 rooms

Superior Double Room

9.2 out of 10
Wonderful
(12 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
  • Sleeps 3
  • 1 King Bed

Suite

9.8 out of 10
Exceptional
(12 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
  • Sleeps 3
  • 1 King Bed

Classic Double Room

9.4 out of 10
Exceptional
(46 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed

Deluxe Room

9.0 out of 10
Wonderful
(55 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
  • 25 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Executive Room

9.4 out of 10
Exceptional
(29 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

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About the neighborhood

Map
Eastgate Street, Chester, England, CH1 1LT

What's nearby

  • Chester Cathedral - 2 min walk - 0.2 km
  • Chester City Walls - 6 min walk - 0.6 km
  • Chester Racecourse - 10 min walk - 0.9 km
  • University of Chester - 12 min walk - 1.1 km
  • Chester Zoo - 7 min drive - 4.4 km

Getting around

  • Chester (CEG-Hawarden) - 34 min drive
  • John Lennon Airport (LPL) - 44 min drive
  • Manchester Airport (MAN) - 47 min drive
  • Buckley Station - 12 min drive
  • Chester Station - 13 min walk
  • Bache Station - 29 min walk

Restaurants

  • ‪Costa Coffee - ‬4 min walk
  • ‪Caffè Nero - ‬1 min walk
  • ‪Greggs - ‬2 min walk
  • ‪Ristorante Sergio - ‬2 min walk
  • ‪Panda Mami - ‬4 min walk

About this property

The Chester Grosvenor

The Chester Grosvenor puts you in a great location, within just a 10-minute walk of Chester City Walls and Chester Racecourse. Guests can visit the spa to be pampered with deep-tissue massages, body wraps, or facials, and Simon Radley Fine Dining, one of 2 restaurants, serves dinner. A bar/lounge, a fitness center, and a sauna are other highlights at this luxurious hotel. Fellow travelers say great things about the helpful staff and breakfast.

At a glance

DONE

Hotel size

    • 80 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in time starts at 3 PM
    • Contactless check-in available
    • Express check-in/out available
    • Check-out time is 11:00 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite parking available only on request
    • Onsite self parking (GBP 15.00 per night)
    • Secured covered onsite valet parking (GBP 25.00 per night)
    • Height restrictions apply for onsite parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning
  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • 24-hour room service

Traveling with children

  • Children's menu

What to do

  • Golfing nearby

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Library
  • Fitness center
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Assistive listening devices available

Room amenities

Be entertained

  • LED television
  • Premium TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Crib/infant bed (surcharge)
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Grosvenor Spa has massage/treatment rooms. Services include deep-tissue massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna and a steam room. The spa is open daily.

Dining

Simon Radley Fine Dining - This fine-dining restaurant serves dinner only. 1-star Michelin rating.
La Brasserie - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.
The Arkle Bar and Lounge - This restaurant serves lunch only. Guests can enjoy drinks at the bar.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of the Small Luxury Hotels of the World.

Fees & policies

Refundable deposits

  • Deposit: GBP 200.00 per stay

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from January 01 to January 10:
  • One of the dining venues
The property is closed: Christmas Eve and Christmas Day.

Children & extra beds

  • Cribs/infant beds are available for GBP 17.5 per stay
  • Rollaway beds are available for GBP 35.0 per night

Parking

  • Self parking costs GBP 15.00 per night
  • Covered valet parking costs GBP 25.00 per night
  • Guests must contact this property in advance to reserve onsite parking
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Facility access costs GBP 35.00 per accommodation, per day. Facilities include fitness facilities and a sauna.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, Barclaycard
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Chester Grosvenor
Chester Grosvenor Hotel
Grosvenor Chester
The Chester Grosvenor Hotel Chester
The Chester Grosvenor Hotel
The Chester Grosvenor Chester
The Chester Grosvenor Hotel Chester

Frequently asked questions

Does The Chester Grosvenor offer free cancellation for a full refund?

Yes, The Chester Grosvenor does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at The Chester Grosvenor?

Sorry, pets aren't allowed.

Is parking offered on site at The Chester Grosvenor?

Yes. Self parking costs GBP 15.00 per night. Valet parking costs GBP 25.00 per night.

What are the check-in and check-out times at The Chester Grosvenor?

You can check in starting at 3 PM. Check-out time is 11:00 AM. Express check-in and check-out and contactless check-in and check-out are available.

What is there to do at The Chester Grosvenor and nearby?

The Chester Grosvenor has a spa and a steam room.

Are there restaurants at or near The Chester Grosvenor?

Yes, there are 2 onsite restaurants.

What's the area around The Chester Grosvenor like?

The Chester Grosvenor is in the heart of Chester, a short 7-minute walk from Chester City Walls and 9 minutes' walk from Chester Racecourse. Our travelers say the local area is very central.

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The Chester Grosvenor Reviews

Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Popular mentions

Service staff
Room
Breakfast
Location
Food
Bed
Bathroom
Brasserie
Bar
Drinks

What guests liked

  • Breakfast was consistently described as delicious, filling, and excellent with a great choice of options. (48 reviews)
  • Parking was convenient, easily accessible, and reasonably priced with options for 24 or 48 hours. (13 reviews)
  • The spa experience was excellent, with many guests praising its quality and staff. (9 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

It was spotless.
Philip lloyd, 4-night trip

10/10 Exceptional

Fantastic stay

From booking to leaving the whole experience has been amazing.we had a very pleasant greeting and our room was upgraded. The room was on the first floor , very pleasant room with settee seperate bathroom , tea coffee facilities and robe with slippers. We used the spa and the breakfast was included i had porridge and toast with ample tea. My husband upgraded to an omlette which was tasty. Fantastic service and we were made to feel special. Thank you
Diane, 1-night trip

10/10 Exceptional

Charming

Lovely hotel in a lovely city.
2-night trip

10/10 Exceptional

Lovely hotel with an excellent location but starting to show signs of age.
paul, 2-night trip

10/10 Exceptional

Another fantastic stay at the Chester Grosvener Hotel. From the friendly and welcoming people at the reception through to the wonderful breakfast staff and the always helpful housekeeping staff, this was a 5 star experience.
Gordon, 5-night trip

10/10 Exceptional

Friendly and helpful staff
Damian Giles, 2-night trip

10/10 Exceptional

Excellent location and service
Phil, 1-night trip

10/10 Exceptional

Beautiful place to stay!
sarah, 2-night trip

10/10 Exceptional

Excellent 👌
Craig, 1-night trip

10/10 Exceptional

Fabulous!

An amazing stay, as always! My husband and I love this hotel for its location, staff, comfort and food. Thank you for looking after us again and we look forward to visiting again soon.
Faye, 4-night trip

10/10 Exceptional

Lovely hotel, lovely location in centre of Chester, lovely staff, lovely spa and lovely breakfast!!!
Manjit, 1-night trip

10/10 Exceptional

My room was fantastic. The bathroom is a little dated, but the room and bed were very comfortable. The breakfast is almost certainly the best in Chester and the staff are great.
John, 1-night trip

10/10 Exceptional

Absolutely faultless, amazing staff
Steve, 1-night trip

6/10 Good

The rooms are desperately in need of updating and tha aircond
Kevin, 2-night trip

10/10 Exceptional

Amazing service from the staff team. Nothing was too much trouble. Wonderful room and super comfy bed.
David, 1-night trip

10/10 Exceptional

Top notch hotel

Excellent hotel, excrement room and excellent service
glenn, 1-night trip

10/10 Exceptional

Great location.
Sally, 1-night trip

10/10 Exceptional

Excellent location and super staff who clearly love their job. One of our favourite places to stay
Jeanette, 1-night trip

10/10 Exceptional

Can not fault this hotel at all. The staff are very helpful and friendly. As for the food in Arkle what can I say OMG it was the best experience as not only delicious food and wine pairings but it was a three hour theatrical event.
Shirley, 1-night trip

10/10 Exceptional

Great stay

Everything about this hotel was brilliant and lived up to all expectations
Sue, 1-night trip

10/10 Exceptional

We stayed here to celebrate our wedding anniversary. I had booked a superior king bedroom but they had upgraded us to a suite which was so special, there was a card in the room congratulating us on our 16th anniversary. Such lovely touches to make the experience truly memorable. The bed was huge, comfortable and clean. The suite was spacious with a great view of the beautiful city of Chester. The breakfast was very tasty from the freshly squeezed orange juice to the home baked pastries. I would recommend the Chester Grosvenor to everyone and anyone, particularly if you are celebrating something and want a memorable experience. Thank you to all the staff for making our stay so enjoyable.
Natalie, 1-night trip

10/10 Exceptional

A
Andrew, 1-night trip

10/10 Exceptional

Great spot

Great location. Lovely hotel. Easy parking that’s reasonably priced. I loved the breakfast. Room service menu needs improvement. I would recommend it and revisit.
Jeffrey, 2-night trip

10/10 Exceptional

Staff were so friendly and helpful.
Stephen, 10-night trip

10/10 Exceptional

Super stay away

We had an amazing stay at the Grosvenor Chester. The staff can't do enough for you. A real treat in January!
Emma, 1-night trip