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Macdonald Craxton Wood Hotel & Spa, Chester

4.0 star property
Ellesmere Port hotel with spa and indoor pool

Choose dates to view prices

Photo gallery for Macdonald Craxton Wood Hotel & Spa, Chester

Couples treatment rooms, sauna, body treatments, aromatherapy
Breakfast and dinner served, British cuisine
Indoor pool
Couples treatment rooms, sauna, body treatments, aromatherapy
Exterior
In the heart of the historical district, Macdonald Craxton Wood Hotel & Spa offers a tranquil retreat with mini golf and a soothing spa. Unwind at the indoor pool or on the serene garden grounds while taking advantage of in-room WiFi, fitness classes, and helpful staff.

Reviews

7.8 out of 10
Good

Popular amenities

  • Electric vehicle charging point
  • Bar

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Health club
  • Sauna
  • Steam room
  • Room service
  • Coffee shop/cafe
  • Business center
  • Meeting rooms

Feel at home (6)

  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
The current price is $75
$91 total
includes taxes & fees
Nov 13 - Nov 14

Room options

Available filters for rooms
Showing 18 of 18 rooms

View all photos for Deluxe Room, 1 Double Bed (Deluxe King)

Premium bedding, down comforters, desk, blackout drapes

Deluxe Room, 1 Double Bed (Deluxe King)

8.6 out of 10
Excellent
(8 reviews)

Highlights

Heating
Connecting rooms available
HDTV
Hypo-allergenic bedding
Down duvet
Blackout drapes/curtains
Premium bedding
Private bathroom
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed (Standard King)

Premium bedding, down comforters, desk, blackout drapes

Standard Room, 1 King Bed (Standard King)

8.6 out of 10
Excellent
(15 reviews)

Highlights

Heating
Connecting rooms available
HDTV
Hypo-allergenic bedding
Down duvet
Blackout drapes/curtains
Premium bedding
Private bathroom
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Super Deluxe King)

Premium bedding, down comforters, desk, blackout drapes

Deluxe Room, 1 King Bed (Super Deluxe King)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Heating
Connecting rooms available
HDTV
Hypo-allergenic bedding
Down duvet
Blackout drapes/curtains
Premium bedding
Private bathroom
  • 18 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Twin Bed (Standard Single)

Premium bedding, down comforters, desk, blackout drapes

Standard Room, 1 Twin Bed (Standard Single)

Highlights

Heating
Connecting rooms available
HDTV
Hypo-allergenic bedding
Down duvet
Blackout drapes/curtains
Premium bedding
Private bathroom
  • 18 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed (Standard Double Family 3)

Premium bedding, down comforters, desk, blackout drapes

Standard Room, 1 Double Bed (Standard Double Family 3)

8.0 out of 10
Very good
(4 reviews)

Highlights

Heating
Connecting rooms available
HDTV
Hypo-allergenic bedding
Down duvet
Blackout drapes/curtains
Premium bedding
Private bathroom
  • 18 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Room, 2 Twin Beds, Accessible (Accessible Twin)

Premium bedding, down comforters, desk, blackout drapes

Room, 2 Twin Beds, Accessible (Accessible Twin)

Highlights

Heating
Connecting rooms available
HDTV
Hypo-allergenic bedding
Down duvet
Blackout drapes/curtains
Premium bedding
Private bathroom
  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed (Standard Double)

Premium bedding, down comforters, desk, blackout drapes

Standard Room, 1 Double Bed (Standard Double)

7.2 out of 10
Good
(7 reviews)

Highlights

Heating
Connecting rooms available
HDTV
Hypo-allergenic bedding
Down duvet
Blackout drapes/curtains
Premium bedding
Private bathroom
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 Double Bed (Super Deluxe Double)

Premium bedding, down comforters, desk, blackout drapes

Deluxe Room, 1 Double Bed (Super Deluxe Double)

8.0 out of 10
Very good
(1 review)

Highlights

Heating
Connecting rooms available
HDTV
Hypo-allergenic bedding
Down duvet
Blackout drapes/curtains
Premium bedding
Private bathroom
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Suite, 1 Double Bed (Super Deluxe Suite)

Premium bedding, down comforters, desk, blackout drapes

Superior Suite, 1 Double Bed (Super Deluxe Suite)

Highlights

Heating
Connecting rooms available
HDTV
Hypo-allergenic bedding
Down duvet
Blackout drapes/curtains
Premium bedding
Private bathroom
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

Standard King Room

  • Sleeps 2

Standard Double Room

  • Sleeps 2

Standard Room, 1 Double Bed (Standard Double Family)

  • Sleeps 2

Accessible Twin Room

  • Sleeps 2

Super Deluxe Suite

  • Sleeps 2

Deluxe King Room

  • Sleeps 2

Super Deluxe King Room

  • Sleeps 2

Super Deluxe Double Room

  • Sleeps 2

Standard Single

  • Sleeps 1

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includes taxes & fees
Nov 16 - Nov 17
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About the neighborhood

Map
Parkgate Road, Ledsham, Nr Chester, Ellesmere Port, England, CH66 9PB

What's nearby

  • Blue Planet Aquarium - 8 min drive - 10.3 km
  • Chester Zoo - 8 min drive - 10.8 km
  • Chester City Walls - 11 min drive - 11.0 km
  • Chester Cathedral - 12 min drive - 11.4 km
  • Chester Racecourse - 12 min drive - 11.7 km

Getting around

  • Chester (CEG-Hawarden) - 13 min drive
  • John Lennon Airport (LPL) - 30 min drive
  • Manchester Airport (MAN) - 35 min drive
  • Capenhurst Station - 4 min drive
  • Little Sutton Station - 5 min drive
  • Hooton Station - 6 min drive

Restaurants

  • ‪The Crafty Tavern Limited - ‬4 min drive
  • ‪Starbucks - ‬3 min drive
  • ‪Sprout Kitchen Garden - ‬4 min drive
  • ‪The Cheshire Yeoman - ‬2 min drive
  • ‪Old Wirral Hundred - ‬6 min drive

About this property

Macdonald Craxton Wood Hotel & Spa, Chester

At Macdonald Craxton Wood Hotel & Spa, Chester, you'll be within a 10-minute drive of Chester Zoo and Cheshire Oaks Designer Outlet. You can visit the spa to indulge in body wraps or aromatherapy, and British cuisine is served at Craxton Wood Grill, which is open for breakfast and dinner. Other highlights include an indoor pool, a bar/lounge, and a health club. Fellow travelers love the helpful staff.

At a glance

DONE

Hotel size

    • 72 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets allowed (dogs only, 2 total)*
    • Service animals welcome
    • Specific rooms only*
    • Pets must be supervised
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Electric vehicle charging point on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) 7:00 AM–9:00 AM on weekdays and 8:00 AM–10:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Mini golf

What to do

  • Fitness classes
  • Pilates classes
  • Yoga classes
  • Mini golf

Working away

  • Business center
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services

Facilities

  • 1 building/tower
  • Built in 1999
  • Garden
  • Terrace
  • Television in common areas
  • Health club
  • An indoor pool
  • Bicycle parking
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall

Accessibility

  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Upper floors accessible by stairs only

Room amenities

Be entertained

  • Flat-screen television
  • Digital TV channels

Home comfort

  • Heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Spa

The onsite spa has 6 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Dining

Craxton Wood Grill - This restaurant specializes in British cuisine and serves breakfast and dinner.
The Cocktail Bar & Lounge - Overlooking the garden, this bar serves lunch, dinner, and light fare.
Onsite venue #3 - This coffee shop serves light fare only. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately GBP 24 per person

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 15 per pet, per day

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have elevators.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Barclaycard
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Children are allowed in the pool 9-11 AM and 3-6 PM.

Also known as

Craxton
Craxton Wood
Macdonald Craxton
Macdonald Craxton Wood
Macdonald Craxton Wood Ellesmere Port
Macdonald Craxton Wood Hotel
Macdonald Craxton Wood Hotel Ellesmere Port
Macdonald Craxton Wood Hotel Spa
Macdonald Craxton Wood Hotel & Spa, Chester Hotel
Macdonald Craxton Wood Hotel & Spa, Chester Ellesmere Port

Frequently asked questions

Does Macdonald Craxton Wood Hotel & Spa, Chester offer free cancellation for a full refund?

Yes, Macdonald Craxton Wood Hotel & Spa, Chester does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Macdonald Craxton Wood Hotel & Spa, Chester?

Yes, there's an indoor pool.

Are pets allowed at Macdonald Craxton Wood Hotel & Spa, Chester?

Yes, dogs are welcome, with a limit of 2 total. There's a charge of GBP 15 per pet, per day. Service animals are exempt from fees.

Is parking offered on site at Macdonald Craxton Wood Hotel & Spa, Chester?

Yes, there's free self parking. Electric vehicle charging is available.

What are the check-in and check-out times at Macdonald Craxton Wood Hotel & Spa, Chester?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11 AM. Contactless check-in and check-out are available.

Is there an onsite casino at Macdonald Craxton Wood Hotel & Spa, Chester?

No, this hotel doesn't have a casino, but Grosvenor Casino Liverpool (23-min drive) and Mecca Bingo (29-min drive) are both nearby.

What is there to do at Macdonald Craxton Wood Hotel & Spa, Chester and nearby?

Onsite recreation at Macdonald Craxton Wood Hotel & Spa, Chester includes fitness classes, Pilates, and yoga. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Macdonald Craxton Wood Hotel & Spa, Chester also has a sauna and a steam room, as well as a garden.

Are there restaurants at or near Macdonald Craxton Wood Hotel & Spa, Chester?

Yes, Craxton Wood Grill offers British cuisine and garden views.

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Macdonald Craxton Wood Hotel & Spa, Chester Reviews

Reviews

7.8

Good

8.0/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Popular mentions

Room
Service staff
Breakfast
Food
Spa
Restaurant
Bar
Bed
Lobby
Bathroom

Reviews

10/10 Exceptional

Lovely stay would come again

We had a fantastic stay. Staff super friendly too
Kirti, 3-night trip

10/10 Exceptional

Very pleasant stay
Richard, 3-night trip

10/10 Exceptional

Wedding reception and evening do excellent and relaxing from start to finish
Geraldine, 1-night trip

6/10 Good

Lovely attentive staff. Good food. The property is very tired.
Mairwen, 1-night trip

8/10 Very good

Nice tranquil modern hotel

Lovely hotel in the middle of the countryside, very tranquil, nice modern clean room, quiet at night. Enjoyed the leisure centre, good facilities apart from lack of hot tub.
Ian, 1-night trip

10/10 Exceptional

Family friendly hotel

Lovely hotel, hidden gem with good sized pool. Good food and drinks and room were a good size. Staff all friendly and helpful
Alex, 1-night trip

8/10 Very good

Have stayed here twice now when attending meetings in our office in Shotton. The grounds a nice and the rooms large and there is free access to the pool and gym on site.
wayne, 1-night trip

10/10 Exceptional

Worth a stay

Hotel was great, breakfast was good quality and the gym facilities were good for what is needed when staying away, I will be staying again. Only downside was no AC in the rooms
1-night trip

6/10 Good

Nice comfy beds. Hotel in need of facelift and at £24 for breakfast it looks like this is how they plant to fund it !!. Mouldy ceiling in bathroom ☹️
DEAN, 1-night trip

10/10 Exceptional

Another great stay
Ian, 1-night trip

6/10 Good

Spa and pool area was nice but the hotel needs modernised and freshened up a bit. The beds were comfortable.
Marie, 1-night trip

10/10 Exceptional

Peaceful location, friendly staff. Traditional style furniture but still felt very clean
Ella, 1-night trip

10/10 Exceptional

Another great stay

Great stay , room service very good variety.
Mr B, 1-night trip

10/10 Exceptional

Easy to find and great for the price.

On arrival to the hotel it has lovely grounds surrounding the hotel, check in was quick and easy. The room itself was dated but clean I would recommend but could do with some modernizing.
Kelsey, 1-night trip

6/10 Good

It was ok. I think the hotel needs updating and shower facilities needs checking as it is difficult to control temperatures.
Anita, 3-night trip

10/10 Exceptional

Lovely stay again , food excellent. Service A1
Ian, 1-night trip

8/10 Very good

The staff were polite and friendly and reacted very quickly to a request
Carol, 2-night trip

10/10 Exceptional

Lovely Stay

I did the Chester 100 mile ultra marathon and checked in on the Friday night and had a lovely meal to fuel up. The hotel is very clean, the bed was very comfortable and the room was nice. Staff are very friendly and accommodating. Only thing id say is make it adults only. Kids running about along the hallways and in the big garden area when youre trying to relax and unwind with a meal and a drink is quite annoying. However the food, drink, room, parking, spa and everything else was fantastic
Owen, 3-night trip

10/10 Exceptional

Fantastic hotel and a wee gem

Brilliant hotel and ideal for business or leisure. Clean hotel and people are so helpful. Will return again.
1-night trip

6/10 Good

Make your own mind up !!!!

Hotel out dated, fusty, shower ( I’ve peed quicker ) mattress cheap and nasty
Richard, 1-night trip

8/10 Very good

Lovely room, very clean although hotel overall needs updating a little tired! Enjoyed the pool and spa.
Melissa, 1-night trip

4/10 Fair

Lovely place but foor and ba staff could be better

Staff very slow and table not cleared until i asked. Food was tasteless also no mention of what comes with what you order so i had a portion of chips i didnt need
philip, 1-night trip

6/10 Good

Restaurant looked very posh and beautifully modern. However booked a deluxe room and it was incredibly outdated, very below standard
Lucinda, 1-night trip

6/10 Good

Hotel stay after spa day

Had a lovely day at the Spa with lovely with treatment and afternoon tea. We booked to stay at the hotel overnight. The staff were helpful and professional behind the reception and in the restaurant. We had afternoon tea which was okay, went again for tea, very overpriced and the food wasnt great for the value. Breakfast was excellent lots of choice to chose from and cooked breakfast was good. Hotel room was very dated. Had booked room with king size bed, but was two single beds pushed together. The beds were okay but didnt find the mattresses the comfiest. The area was quiet which was good, no noise compaints. The room only had one working UK plug socket, one did not work and the rest were EU plugs so not able to use. Decent shower and bathroom. Overall excellent spa day and breakfast at the hotel, Tea time food overpriced and the rooms are very dated.
1-night trip

8/10 Very good

Fine.

Overall fine. Bed wash is bit on the soft side. Toilet roll holder hanging off wall.
Martin, 1-night trip