Overlooking the ocean, The Cliff Bay is a luxurious retreat that harmonizes natural beauty with modern comforts. Unwind at the poolside bar, indulge in a Michelin-starred meal at one of three restaurants or treat yourself to rejuvenating spa treatments. Guests praise the helpful staff and enjoy activities like tennis and bike rentals.
The Cliff Bay puts you just a 5-minute drive from CR7 Museum. Guests can visit the spa to be pampered with hot stone massages, aromatherapy, or Ayurvedic treatments, and Il Gallo d'Oro, one of 3 restaurants, serves international cuisine and is open for breakfast and dinner. Other highlights at this luxurious hotel include an indoor pool, an outdoor pool, and a poolside bar. Fellow travelers say great things about the helpful staff.
At a glance
DONE
Hotel size
202 rooms
Arranged over 9 floors
DONE
Arriving/Leaving
Check-in start time: 2 PM; Check-in end time: anytime
Contactless check-in available
Check-out time is noon
Contactless check-out available
DONE
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Half Board rate plans do not include drinks.
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
DONE
Children
Babysitting*
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
DONE
Transfers
Airport shuttle on request (available 24 hours)*
DONE
Other information
Smoke-free property
Property amenities
Food and drink
3 restaurants
Bar/lounge
Poolside bar
24-hour room service
Traveling with children
Children's pool
Playground
Babysitting (surcharge)
What to do
Tennis
Pool table
Beach nearby
Ecotours nearby
Golfing nearby
Scuba diving nearby
Working away
Business center
Meeting rooms
Conference space (646 square feet)
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Hair salon
Luggage storage
Multilingual staff
Bicycle rentals
Facilities
1 building/tower
Garden
Terrace
Library
Fitness center
An outdoor pool
An indoor pool
Arcade/game room
Full-service spa
Hot tub
Outdoor tennis court
Sauna
Massage/treatment rooms
Steam room
At least 80% organic food
Double-glazed windows
At least 80% lighting from LEDs
Comprehensive recycling policy
Reception hall
Accessibility
Elevator
Wheelchair-accessible registration desk
Bathroom emergency pull cord
Room amenities
Be entertained
43-inch Smart TV
Cable TV channels
Home comfort
Air conditioning
Minibar
Espresso maker
Bathrobes and slippers
Iron/ironing board (on request)
Sleep well
Hypo-allergenic bedding
Free crib/infant bed
Rollaway/extra bed (surcharge)
Bed sheets provided
Freshen up
Private bathroom
Separate bathtub and shower
Bidet
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
More
Daily housekeeping
In-room safe
Energy-saving switches
Water-efficient showers only
Water-efficient toilets only
Special features
Spa
Spa at The Cliff Bay has 8 treatment rooms including rooms for couples and outdoor treatment areas. Services include hot stone massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. The spa is open daily.
Dining
Il Gallo d'Oro - This restaurant specializes in international cuisine and serves breakfast and dinner. 2-star Michelin rating.
The Rose Garden - This restaurant specializes in international cuisine and serves breakfast and dinner. Open daily.
The Blue Lagoon - This beach restaurant specializes in international cuisine and serves lunch only. Open daily.
Awards and affiliations
Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Here's the breakdown, no surprises
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.
Optional extras
Airport shuttle service is offered for an extra charge of EUR 33.50 per room (one-way)
Children & extra beds
Babysitting is available for an extra charge
Rollaway beds are available for EUR 80.0 per night
Policies
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, Eurocard
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Drinks are not included in rate plans that include meals.
Also known as
Bay Cliff
Cliff Bay
Cliff Bay Funchal
Cliff Bay Hotel
Cliff Bay Hotel Funchal
The Cliff Bay - Porto Bay Hotel Funchal
Cliff Bay Hotel Madeira
Cliff Bay Porto Funchal
The Cliff Bay (Porto Bay) Madeira/Funchal
The Cliff Bay Hotel
The Cliff Bay Funchal
The Cliff Bay Hotel Funchal
Frequently asked questions
Does The Cliff Bay offer free cancellation for a full refund?
Yes, The Cliff Bay does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Cliff Bay?
Yes, there's an indoor pool, an outdoor pool, and a children's pool.
Are pets allowed at The Cliff Bay?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at The Cliff Bay?
Yes, there's free self parking.
Is airport shuttle service offered by The Cliff Bay?
Yes, an airport shuttle is available. The charge is EUR 33.50 per room one-way.
What are the check-in and check-out times at The Cliff Bay?
Check-in start time: 2 PM; Check-in end time: anytime. Check-out time is noon. Contactless check-in and check-out are available.
Is there an onsite casino at The Cliff Bay?
No, this hotel doesn't have a casino, but Madeira Casino (16-min walk) is nearby.
What is there to do at The Cliff Bay and nearby?
Practice your swing on the tennis courts. Additional recreation nearby includes ecotours. Indulge in a treatment at the spa and soothe your senses in the hot tub. The Cliff Bay also has an outdoor pool, a sauna, and a steam room, as well as an arcade and a garden.
Are there restaurants at or near The Cliff Bay?
Yes, there are 3 onsite restaurants, featuring beachfront dining, international cuisine, and ocean views.
What's the area around The Cliff Bay like?
The Cliff Bay is located on the waterfront, a short 19-minute walk from CR7 Museum and 9 minutes' walk from Lido Bathing Complex.
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The Cliff Bay Reviews
Reviews
9.8
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8/10
Cleanliness
9.8/10
Staff & service
9.6/10
Amenities
9.8/10
Property conditions & facilities
9.4/10
Eco-friendliness
Popular mentions
Service staff
Location
View
Room
Breakfast
Food
Amenities
Gardens
Islands
Ocean view
What guests liked
Breakfast was excellent with a wide spread and good quality, often described as one of the best ever experienced. (12 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
Aug 10, 2025
Cliff Bay - Top of the Line
Cliff Bay is an excellent hotel. The rooms, service, happy hour, breakfast, pool, spa… all great.
Gary
Gary, 7-night trip
10/10 Exceptional
May 27, 2025
Beautiful, access to the ocean, great location, great staff
Makenzie
Makenzie, 3-night trip
10/10 Exceptional
May 18, 2025
Fantastic resort
Timothy
Timothy, 4-night trip
10/10 Exceptional
Jun 7, 2025
Great hotel, fantastic service. Highly recommended.
Carlos
Carlos, 1-night trip
10/10 Exceptional
May 13, 2025
The location and views were amazing. Staff were helpful attentive throughout our whole stay. Would definitely go back.
Emma
Emma, 7-night trip
10/10 Exceptional
Jan 6, 2025
Amazing hotel - such friendly staff and beautiful views.
Sally
Sally, 7-night trip
10/10 Exceptional
May 28, 2025
Beautiful property. Great location. Kudos to Marla at the front desk. So kind and helpful.
Derek
Derek, 3-night trip
10/10 Exceptional
Aug 7, 2024
Loved our stay!
David
David, 5-night trip
10/10 Exceptional
Oct 21, 2024
Superb hotel!
Danelle
Danelle, 1-night trip
10/10 Exceptional
Dec 2, 2024
Wonderful hotel at top end of Madeira. Spotlessly clean, friendly staff and good breakfast.
Ron
Ron, 8-night trip
10/10 Exceptional
Jul 5, 2024
We had a wonderful time and were very impressed by the hotel, the staff and eating options.
James
James, 3-night trip
10/10 Exceptional
Mar 16, 2025
Wonderful.
Brodie
Brodie, 4-night trip
10/10 Exceptional
Oct 24, 2024
Lovely place. Beautiful view and fantastic amenities
Riccardo
Riccardo, 3-night trip
10/10 Exceptional
Apr 15, 2023
Beautiful location, friendly staff, great breakfast!
Frances Elizabeth
Frances Elizabeth, 5-night trip
10/10 Exceptional
Jul 28, 2024
Great place for a vacation. Large rooms, great loungers by the pool, and water access.
Vanessa
Vanessa, 5-night trip
10/10 Exceptional
Nov 12, 2023
Absolutely lovely stay at this hotel
Beverly
Beverly, 3-night trip
10/10 Exceptional
Apr 21, 2024
Cliff bay madeira
Hotel was exceptional in all departments thoroughly enjoyed our stay
g
g, 7-night trip
10/10 Exceptional
Aug 30, 2024
Phenomenal hotel & staff. It’s close in proximity to so many activities or you can choose to stay and relax while having the best views!
Carolyn
Carolyn, 3-night trip
10/10 Exceptional
Dec 12, 2023
Amazing hotel, great location and water view
Great dinning option
Ana
10/10 Exceptional
Jan 21, 2023
Great hotel
Stephen
Stephen, 7-night trip
10/10 Exceptional
Dec 10, 2023
Winter sunshine idyll
Very good, professional, friendly staff, great facilities and great food.
Chris
Chris, 3-night trip
10/10 Exceptional
Apr 16, 2024
Amazing staff, made us feel so welcome. Beautiful Hotel.
MARY
MARY, 5-night trip
10/10 Exceptional
Mar 7, 2024
Staff helpful, restaurant excellent and facilities very goid
Janet
Janet, 4-night trip
10/10 Exceptional
May 3, 2023
Beautiful views, great staff and service. We loved our stay!
John
John, 4-night trip
10/10 Exceptional
May 18, 2025
We paid for an ocean view room that came with either a king or twin bed. We were celebrating our 15 year wedding anniversary so before we went I sent them a message asking if we could have the king bed with a great view of the ocean. To my surprise they put us in the most beautiful suite, a gesture that was kind and beautiful but not expected at all. Such a fun surprise and made for an amazing experience at the Cliff Bay hotel for our first time in Madeira.