Does Moxy Brussels City Center offer free cancellation for a full refund?

Yes, Moxy Brussels City Center does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Moxy Brussels City Center?

Yes, pets are welcome. There's a charge of EUR 15 per room, per night. Service animals are exempt from fees.

Is parking offered on site at Moxy Brussels City Center?

Sorry, there's no onsite parking at Moxy Brussels City Center.

What are the check-in and check-out times at Moxy Brussels City Center?

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM. Check-out time is noon. Express check-out is available.

Is there an onsite casino at Moxy Brussels City Center?

No, this hotel doesn't have a casino, but Grand Casino Brussels (7-min drive) is nearby.

What's the area around Moxy Brussels City Center like?

Moxy Brussels City Center is in Ixelles, a short 6-minute walk from Stéphanie Tram Stop and 6 minutes' walk from Avenue Louise.

Moxy Brussels City Center, Brussels: Hotel Reviews, Rooms & Prices

10/10 Exceptional

Oct 19, 2025

Everything was great

bogdan, 1-night trip

10/10 Exceptional

Jul 20, 2025

Provides a good garage for your car as well and it’s close Metro Naamsepoort

Henrik, 1-night trip

10/10 Exceptional

Apr 20, 2025

Really nice hotel with an excellent vibe to it. Staff were really helpful and good size rooms

James, 1-night trip

10/10 Exceptional

Jun 23, 2025

The lobby area is really cool, and we each receieved a free drink tokens for the bar on check-in. This is a great idea and more hotels should do this.

Casey, 1-night trip

10/10 Exceptional

Feb 5, 2025

The hotel is located on a nearby bus station that can take you all the way downtown, very convenient.

Konstantinos, 3-night trip

10/10 Exceptional

Mar 11, 2025

The Moxy of Moxie

The staff was very helpful especially with figuring out the bike/scooter situation. The weather was beautiful and having the balcony was phenomenal. Even the bar and food near the lobby were terrific.

3-night trip

10/10 Exceptional

Oct 24, 2023

Great location and friendly staff.

Christine, 4-night trip

8/10 Very good

Jan 3, 2025

Overall decent stay, nice room with a view, bathroom, in particular shower, quite small. Other than that nice spot to stay.

Alexandros Robert, 4-night trip

10/10 Exceptional

Apr 30, 2024

Clean, hospitable staff!

Alvin, 1-night trip

10/10 Exceptional

May 16, 2023

Great place, really nice staff!

Erick, 5-night trip

10/10 Exceptional

Feb 25, 2024

Excellent hotel! Walkable to metro

Jessica, 1-night trip

8/10 Very good

Sep 14, 2024

Very nice place to stay, close to lots of places v

It was very good hotel, nice staff, very clean property and rooms. Only one incident which we were unhappy is that they did not clean the room one day and claim we told them that, which was not correct, other then this it was very nice stay and everything else was perfect.

syed, 3-night trip

10/10 Exceptional

Apr 17, 2024

Simple - great idea place to stay

Very simple. Good service, good room, clean, tidy, and spacious room. Was very modern, and in a good location. Would happily stay there again when in Brussels

Elliot, 1-night trip

10/10 Exceptional

Oct 2, 2022

Family stay in Belgium for the week

We were so pleasantly surprised with the quality of our stay at the Moxy. The room and shower were big, the hotel was super clean and the service was excellent. Also, the buffet breakfast is well worth the price! Recommend and would stay again. Thanks Moxy!

7-night trip

10/10 Exceptional

Apr 10, 2024

This is a boutique hotel but has all the main amenities including a restaurant, snack/coffee /drinks bar and small gym. Our room was very comfortable and spacious - good for 2 adults and 2 kids. WiFi was fast and reliable.

Dimitri, 3-night trip

10/10 Exceptional

Jan 7, 2023

Great location!

It is a little tricky to find, because it sits back a little from the main street. The location was perfect. We were able to walk to see some tourist sights. The games in the common room are a great added touch.

Wendy, 1-night trip

10/10 Exceptional

Aug 28, 2023

We had booked a family room but there was an issue due to which it wasn’t available when we checked in but we were offered two double rooms with balcony access and complementary breakfast. Rooms were very clean and well maintained. Thoroughly enjoyed the stay at the hotel

10/10 Exceptional

Jan 17, 2024

Very nice, clean and comfortable.

All good. Very charming receptionist.

Guilhem, 1-night trip

6/10 Good

Dec 1, 2024

Average experience

Very limited amenities excluding basic items such as hand and body lotion, I asked for this to be provided and my request was ignored. Stayed at other moxys and have not experienced this. TV also did not connect to my devices unfortunately Location is good if you want to go shopping nearby and a long walk into the city centre for the Christmas markets.Quite far from Brussels Midi Station

Anne-Marie, 1-night trip

4/10 Fair

Sep 1, 2024

Good for one day stay nothing more

This is a 3 wtar hotel where onr is expected to do much yourself. The bteakfast buffet is not worth the money as its the same ans no cabhges typical bacpn, scfambled egg, fried potato, cerails, baguett, cheese and some ham. There are juice and coffe. Plus you can make your own mini beglium waffle. Which doesnt taste good. Staff was helpful. Rooms and bathrooms are very small and cramped, there are no safe nor room service. There is a fitness center which we dodnt use. The hotel was located 30 min walk from grand place.

Victor, 4-night trip

6/10 Good

May 16, 2024

On out little trip around europe, we booked Moxy Frankfurt, then onto Moxy Brussels, we paid for Breakfast in both, it stated Breakfast starts at 6.30am, which was perfect for us, as we had early trains to catch, No issues with the frankfurt accommodation, but when we went down at 6.30 at Moxy Brussels, we got told due to it being a weekend Breakfast starts at 7am. I mentioned we had to leave hotel at 6.50 and had paid for breakfast. Reply back was it opens at 7am, so nothing they can do. No alternative was offered like muffins, or even a refund.

Jason, 1-night trip

6/10 Good

Jul 25, 2022

Was an ok room & experience, just not as professional as we are used to. The door didn’t open correctly & caused a black eye & injury that was ignored by management. Which is pretty unacceptable in our book. Not in the best of area for anything else really either.

peggy, 6-night trip

10/10 Exceptional

Feb 15, 2024

The staff make it

My husband and I really enjoyed our stay here. Location is perfect, lots of bars and restaurants locally plus a bus right outside and a tube station about a 7 minute walk away. The breakfast was very good and had everything you could wish for. It initially seems excessive at €18 each but we found Brussels to be quite expensive, so eating elsewhere isn’t really any cheaper. The rooms were really spacious and the shower was great. Only a couple of small niggles….we could have done with extra pillow (there is only 1 each). Also, if you prefer to have the window open rather than the AC on, you struggle overnight as the bed has an automatic light which detects movement. Therefore if the curtains are open to let air in, any movement outside this keeps tripping the light. All in all though, we really liked the hotel and the staff really can’t do enough for you. They were fantastic. As were the free welcome drinks!

Charlotte, 1-night trip

10/10 Exceptional

Jun 18, 2023

The reception staff were fantastic. Friendly, welcoming & helpful in a really relaxed way. I would stay again purely because of the staff. The balcony rooms (504) were perfect, caught the afternoon sun and stayed bright even after the sun dropped behind nearby buildings. Got indirect sunlight in the morning because of the side of the hotel I was on. Comfortable bed, working AC, good sized shower with good pressure, bathroom was tiny but useable. I am a fan of the Moxy brand but one massive improvement over other another Moxy hotel I’d stayed at was that the Brussels had a kettle. The chromecast wasn’t working but it was so minor I didn’t even ask the hotel staff to fix it, just spent more time on the balcony, I had 2 cocktails while at the hotel & both were delicious, and well made. I didn’t have dinner or breakfast so cannot review but did have dessert. My only feedback was that the moelleux wasn’t the best, but nearby diners raved about the other options.

Tanika, 1-night trip

2/10 Poor

Aug 31, 2022

Broken thermostat, rude staff

We booked this hotel for 2 nights. The first night, despite setting the A/C to 18C, it would never cool the room below 24.5C and, in fact, stopped working. When we contacted the front desk, they dismissively told us to wait for 2 hours. I calmly and patiently explained that we had set it 4 hours prior, and the temperature had not come down since then. They sent a technician, who explained - possibly erroneously - that you could only have a delta/difference in temperature of 2 degrees between the room temperature and desired temperature. So we set the thermostat to 23C - two hours later, the temperature was still 24.5. We continued to apprise the front desk of the problem. In response, the front desk agent would sigh, groan, and cut us off when we were explaining what was going on. I have been to literally hundreds of hotels around the world, and have never once experienced such a lack of professionalism. We calmly stated that it was not unreasonable to expect air conditioning to work, especially when it was very warm outside (over 30C). When they promised to send up a technician a second time, and didn't (after waiting over 2 hours), we decided to move to another hotel in Brussels (Thon Hotel Stephanie) - we experienced absolutely none of the thermostat or rudeness issues there. We contacted Hotels.com to seek a refund since we didn't spend our second night there. The answer from the hotel was silence.

Jason, 2-night trip

Moxy Brussels City Center

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