Does Venice Krabi Villa Resort offer free cancellation for a full refund?

Yes, Venice Krabi Villa Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Venice Krabi Villa Resort?

Yes, there's an outdoor pool and a children's pool. Guests have pool access from 7:00 AM to 9:00 PM.

Are pets allowed at Venice Krabi Villa Resort?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Venice Krabi Villa Resort?

Yes, there's free self parking.

Is airport shuttle service offered by Venice Krabi Villa Resort?

Yes, an airport shuttle is available.

What are the check-in and check-out times at Venice Krabi Villa Resort?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM.

What is there to do at Venice Krabi Villa Resort and nearby?

Venice Krabi Villa Resort has an outdoor pool, a fitness center, and a picnic area, as well as a garden and access to a nearby outdoor pool.

Are there restaurants at or near Venice Krabi Villa Resort?

Yes, there's an onsite restaurant, Koongkaang.

Does Venice Krabi Villa Resort have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Venice Krabi Villa Resort like?

Venice Krabi Villa Resort is in Sai Thai, a short 16-minute walk from Ao Nam Mao.

Venice Krabi Villa Resort, Krabi: Hotel Reviews, Rooms & Prices

8/10 Very good

Jul 29, 2025

The housekeeping and pool services were excellent, but not for the front desk gals.

donna, 4-night trip

10/10 Exceptional

Jul 7, 2024

Love this place

It’s a fantastic place to stay. I do a crazy amount of travel all around the world, this has to be one of my favourite places to stay. The pool is huge, the rooms are great and the staff are always happy.

Alex, 1-night trip

10/10 Exceptional

Apr 20, 2025

The hotel was amazing. Probsbly the best hotel I have stayed in across Asia. 60m pool is unreal. Everything is so clean and tidy, with immaculate gardens. It is so peaceful and quiet, day and night. Staff are happy to chauffeur you around in golf buggies. The rooms and balconies/decking outside look over the lake. The breakfast and restaurants for lunch/dinner are also incredible. Just consider that they do not serve alcohol, so stock up in the local 7/11 if necessary. The hotel offer free transport into the local town, Ao Nang, and also a free taxi/boat service to Railay Beach once a day.

10/10 Exceptional

Dec 20, 2024

Very good experience. Probably the best food I’ve had in Thailand. Very very good and fresh breakfast. Staff was a bit slow during check in and daily cleaning was very late.

Marc, 2-night trip

10/10 Exceptional

Mar 13, 2025

Exceeded our expectations. The staff were beyond lovely and couldn’t be more helpful if they tried. Location was perfect for us - slightly set back but not far from local streets, shops, food and coffee. Everyone we encountered was lovely. Kayaking on the mangroves was beautiful - we wish we could stay longer to do and see more. Utterly peaceful and so clean. Could not recommend enough. We can’t wait to come back! *HINT* pay the extra for the jacuzzi bath villa. SO worth it!

emma, 2-night trip

10/10 Exceptional

Nov 16, 2023

One of the best hotels I’ve stayed at! The staff are so friendly and go over the top to ensure your stay is comfortable. We are a couple on our honeymoon and when we entered the room it was decorated with flower petals and a lovely cake. This hotel has all the facilities you need for coming to Thailand. If I come again next year I will definitely book this hotel for more days!

Tuhen, 3-night trip

4/10 Fair

Feb 9, 2025

Good place but horrible service

The resort was extremely peaceful but they lack enough pool beds and it is far from the main Ao Nang beach area. They claim to have free shuttles but its 2x a day and they can only fit 8 people. It is often booked and you end up taking your own transportation. The staff at the resort does not book or help with transportation to and from the hotel. They tell you to book your own grab. Please note that the resort is completely unresponsive and uncontactable prior to arriving. I tried to call and email the resort about changing my booking and no one replied. I then reached out to hotels.com who tried 5-6 times to call AND email and Krabi Venice never responded. When I arrived and asked about it they said their contact area was separate and could not speak to why there was no contact/response. Overall I cannot recommend a place that is unavailable to cancel or modify bookings. If you have any issue after booking or during your stay they will not help.

Niki, 4-night trip

4/10 Fair

Dec 27, 2023

Disorganized and Chaotic

Positives: Beautiful property, well-maintained rooms, and friendly staff. However, our overall experience had significant drawbacks: Staff lacked proper customer service training, resulting in long check-in/check-out delays due to understaffing and disorganization. Shuttle services were limited, requiring advance appointments with uncertain seat availability, leading to potential delays. If you end up getting a seat on the shuttle, it will likely be late since they have 1 shuttle leaving the resort to drop off and returning to pick up others. Mediocre food and unattended buffet dishes in the main restaurant due to staff socializing with each other instead of proactively refilling dishes and making sure coffee machines work. Housekeeping services seems to have started late in the day, causing delays and inconvenience, with guests leaving used items outside their rooms for extended periods. Overall, we wouldn't recommend staying here. The services provided do not justify their costs. We had to arrange our own transportation during our stay because the staff seemed unreliable, and even allocated an extra 30 minutes before check-out at the front desk to allow the staff to get everything together and check us out the room so we could make it to our flight back on time.

7-night trip

4/10 Fair

Mar 19, 2024

Not Recommended: rooms surrounded by stagnant and very dirty water. All the rooms are built on stilts, they are over water bungalows. We have seen the photos and thought it could be very nice. However, the water is stagnant and very dirty, we were in the hotel during the low tide. There is no maintenance around the rooms, all dried flowers and plants, at least the rooms next to ours looked abandoned. Even the wood of our was falling apart. I am talking about the external part. The room inside was nice but the material used for the sinks is of bad quality and therefore the sinks look very dirty, same as the shower: the high part is not clean probably because the maids need a ladder to do it. The swimming pool is very nice and very long. However, due to the strange design of the hotel (water all over) we needed a shuttle to go from our room (which was located next to the reception) to the swimming pool, as there was no bridge built from our room to the swimming pool area. The service at the reception is slow and there was no personnel to assist you with the luggage. The reception staff was reluctant to assist you with taxis, etc No proper space in the room for the suitcases, you had to keep them on the floor. The only positive thing of this hotel is the food, breakfast and dinner, good quality and tasty. Suggestion: do not allow the cats to be in the dinning room.

Marcella, 2-night trip

10/10 Exceptional

Oct 29, 2025

Room was very clean and confortable. The place is so amazing. I will come back

Sabine, 7-night trip

8/10 Very good

Oct 13, 2025

Skønt sted som skal opleves da helhedsindtrykket gør det samlede. Man skal kunne leve med kakerlakker. Stedet mangler vedligeholdelse flere steder. Men ok til prisen.

Frederik, 2-night trip

8/10 Very good

Oct 5, 2025

Overall good

Sathiabama, 4-night trip

10/10 Exceptional

Sep 26, 2025

Stunning pool, huge and depth of 1.4-1.8 m which is great. Staff is very helpful and kind, had solution to every single thing that occured. Extremely nice people work here

Jakub, 2-night trip

8/10 Very good

Aug 15, 2025

Family of 5 - you need a car

The hotel was nice. What you’d expect for the price you pay. The rooms were an ok size, we had an outside bathroom which was quite a novelty that the kids loved. The swimming pool was amazing! Huge pool which my kids (5, 3, 1) loved. Breakfast was limited. As vegetarians there wasn’t many options, mainly pastry’s or eggs. The location was peaceful, but a bit far from anything. If we were to stay again we’d need a car just to get around

Russell, 4-night trip

10/10 Exceptional

Jul 30, 2025

Utrolig fint hotell med idyllisk beliggenhet. Rene og fine rom, nydelig frokost og spennende dyreliv rett utenfor.

Bente, 2-night trip

10/10 Exceptional

Jul 6, 2025

Beautiful tranquil place in the middle of the nature . Amazing 60 m long pool with stunning views of water villas and canal. Very friendly staff and tasty food.

Sandra, 4-night trip

10/10 Exceptional

Jul 5, 2025

Beautiful tranquil place surrounded by luscious trees and water canals, spacious water villas with great comfortable beds and super clean sheets and towels. Very friendly staff especially at the reception: Forest, Yuyah, Guchi Tam, Dapa, Som-o, Mim, Davord we incredibly helpful and polite. We have prolonged our stay by one more day/ 5 nights and are grateful for all the hospitality and support we have received. Including a doctor’s. If you like a quite place and don’t want to be disturbed then this place is an ideal spot for you.

Sandra, 1-night trip

10/10 Exceptional

Jun 29, 2025

Luxurious

Amazing hotel, very picturesque and quiet. A relaxing and luxurious stay. I’ll definitely come back.

1-night trip

10/10 Exceptional

Jun 11, 2025

너무좋아요

JONGYEONG, 2-night trip

10/10 Exceptional

Apr 30, 2025

Staff lovely and friendly. Accommodation is very unique and tranquil. Used the free transfer to go to Railay beach which was very convenient. Hired motorbikes from hotel and only it took 15 mins to Aonang beach where there were many shops and places to eat. Would definitely stay again and would recommend.

Anh, 4-night trip

10/10 Exceptional

Apr 10, 2025

Very special hotel

This is a really special hotel. Immersed in the mangroves, with beautifully designed wooden villas it feels like true Thai luxury at an affordable price. I worried initially because it wasn’t near the beach but this didn’t matter at all. The pool is great and it’s great to be among all the wildlife of the mangroves. Would definitely recommend Venice Villas.

Sam, 4-night trip

10/10 Exceptional

Apr 8, 2025

Stunning unique resort with room for improvement

I can wholeheartedly recommend this gem of a hotel – though there’s certainly room for improvement in a few areas. What’s great: The location and design are absolutely breathtaking. You stay in beautiful and exotic stilted villas nestled among the mangroves, giving a truly immersive and atmospheric experience. The restaurants are equally stunning, built in an authentic traditional style that evokes both rural Thai charm and deep jungle vibes. We stayed in a two-bedroom family villa, which is essentially two separate units connected by a passage. When the connecting door is open, the space feels unified and open, yet you still enjoy the luxury of having double amenities. The rooms were of high standard, with lovely bathrooms and large, comfortable beds. Note that the doors and windows are built in a traditional style, so they’re not completely mosquito-proof – but we didn’t find this to be a problem. Evenings on the veranda, listening to the sounds of the jungle and watching the canals between the villas, were simply magical. The food at the resort’s restaurants was good, and the staff were kind and welcoming. That said, food and drinks sometimes took a while to arrive, and dishes were not always served simultaneously for everyone at the table. Still, the overall dining experiences were very positive, and we are especially grateful to Sling, who gave us outstanding service and quickly became a favorite with our kids. What could be improved: While the resort itself mai

Sondre, 3-night trip

10/10 Exceptional

Apr 2, 2025

Wonderful customer service from Slind & all staff

Incredible stay at this beautiful, quiet eco resort. The customer service was outstanding from everyone but in particular Slind, who hosts the evening dinner at the hotel restaurant and the lunch service at the near by Na Mi Chay Cafe. Nothing was too much to ask from Slind and he was always one step ahead in addressing needs and wants from customers. All of this with a big smile and positive attitude. He was lovely to speak to and makes a huge difference to the experience of staying at Venice Krabi.

Maureen, 4-night trip

10/10 Exceptional

Apr 1, 2025

Stunning hotel, enjoyed every minute of our honeymoon here.

nicole, 5-night trip

8/10 Very good

Mar 12, 2025

Beautiful and peaceful resort

Christina, 4-night trip

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