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Springhill Suites by Marriott Mystic Waterford

3.0 star property
Hotel with indoor pool, near New London Ferry Dock

Choose dates to view prices

Photo gallery for Springhill Suites by Marriott Mystic Waterford

Free daily continental breakfast
Hypo-allergenic bedding, in-room safe, desk, blackout drapes
Exterior
Hypo-allergenic bedding, in-room safe, desk, blackout drapes
Business center
Springhill Suites by Marriott Mystic Waterford is the perfect haven for travelers seeking comfort and convenience. Enjoy a to-go breakfast, take a dip in the indoor pool, or stay productive with free WiFi and a business center.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • 24/7 front desk
  • Connecting rooms available
  • Pool
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Indoor pool
  • 24-hour fitness center
  • Business center
  • 24-hour front desk
  • Coffee/tea in a common area
  • Front-desk safe
  • Snack bar/deli
  • ATM/banking services
  • Laundry service
  • Self-serve laundry
  • Multilingual staff

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Microwave
  • Connecting/adjoining rooms available
  • Separate sitting area
  • Daily housekeeping
The current price is $107
$123 total
includes taxes & fees
Nov 23 - Nov 24

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Studio, 1 King Bed with Sofa bed, Non Smoking

8.8 out of 10
Excellent
(26 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Sofa bed
  • 36 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, Multiple Beds, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Studio, Multiple Beds, Non Smoking

8.6 out of 10
Excellent
(24 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Sofa bed
  • 36 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

7.6 out of 10
Good
(5 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Sofa bed
  • 36 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, Multiple Beds (Mobility/Hearing Accessible, Tub)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Studio, Multiple Beds (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Sofa bed
  • 36 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, Multiple Beds (Mobility/Hearing Access, Roll-In Shwr)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Studio, Multiple Beds (Mobility/Hearing Access, Roll-In Shwr)

8.0 out of 10
Very good
(1 review)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Sofa bed
  • 36 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Similar properties

Exterior

Holiday Inn New London - Mystic Area by IHG

  • Pool
  • Free parking
  • Free WiFi
  • Restaurant
8.4 out of 10, Very Good, 1,001 reviews
The price is $105
$121 total
includes taxes & fees
Nov 25 - Nov 26
Holiday Inn New London - Mystic Area by IHG
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About the neighborhood

Map
401 N Frontage Rd, Quaker Hill, CT, 06385

What's nearby

  • United States Coast Guard Academy - 3 min drive - 2.2 km
  • Connecticut College - 4 min drive - 2.9 km
  • New London Ferry Dock - 4 min drive - 3.9 km
  • Naval Submarine Base New London - 8 min drive - 8.1 km
  • Ocean Beach Park - 10 min drive - 8.3 km

Getting around

  • New London, CT (GON-Groton - New London) - 15 min drive
  • Westerly, RI (WST-Westerly State) - 28 min drive
  • Fishers Island, NY (FID-Elizabeth Field) - 81 min drive
  • East Hampton, NY (HTO) - 29.2 miles/47 km
  • Montauk, NY (MTP) - 23.1 miles/37.1 km
  • New London Union Station - 11 min drive
  • Mystic Station - 19 min drive
  • Old Saybrook Station - 19 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Taco Bell - ‬3 min drive
  • ‪Texas Roadhouse - ‬18 min walk
  • ‪Dunkin' - ‬3 min drive
  • ‪Wendy's - ‬3 min drive

About this property

Springhill Suites by Marriott Mystic Waterford

When you stay at Springhill Suites by Marriott Mystic Waterford, you'll be within a 15-minute drive of New London Ferry Dock and Mystic Aquarium and Institute for Exploration. Guests can take a dip in the indoor pool or visit the 24-hour fitness center for a workout. Also, this hotel is within a short drive of Mystic Seaport. Fellow travelers say great things about the helpful staff.

At a glance

DONE

Hotel size

    • 80 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in time starts at 4:00 PM
    • Contactless check-in available
    • Express check-out available
    • Minimum check-in age: 21
    • Check-out time is 11:00 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Children (1 year old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Free onsite RV/bus/truck parking
    • Wheelchair-accessible parking and van parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning 6:30 AM–9:30 AM
  • Coffee/tea in a common area
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)

What to do

  • Winery tours nearby

Working away

  • Business center

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas
  • 24-hour fitness center
  • An indoor pool
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Closed captioned TV
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Lever door handles

Room amenities

Be entertained

  • LCD television
  • Cable TV channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Wet bar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Double sofa bed
  • Free crib/infant bed
  • Bed sheets provided

What to enjoy

  • Separate sitting area

Freshen up

  • Partially open bathroom
  • Shower/tub combination
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Mini-fridge
  • Microwave

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Energy-saving switches
  • Recycling
  • Water-efficient showers only
  • Mobile key entry

Fees & policies

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a smoke detector and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Springhill Suites Marriott Hotel Waterford
Springhill Suites Marriott Waterford
Springhill Suites Marriott Hotel New London
Springhill Suites Marriott Hotel New London
Springhill Suites Marriott New London
Hotel Springhill Suites by Marriott New London
New London Springhill Suites by Marriott Hotel
Springhill Suites by Marriott New London
Springhill Suites Marriott Hotel
Springhill Suites Marriott
Hotel Springhill Suites by Marriott
Springhill Suites Marriott

Frequently asked questions

Does Springhill Suites by Marriott Mystic Waterford offer free cancellation for a full refund?

Yes, Springhill Suites by Marriott Mystic Waterford does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Springhill Suites by Marriott Mystic Waterford?

Yes, there's an indoor pool.

Are pets allowed at Springhill Suites by Marriott Mystic Waterford?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Springhill Suites by Marriott Mystic Waterford?

Yes, there's free self parking. Free RV/bus/truck parking is available.

What are the check-in and check-out times at Springhill Suites by Marriott Mystic Waterford?

You can check in starting at 4:00 PM. Check-out time is 11:00 AM. Express check-out and contactless check-in and check-out are available.

Is there an onsite casino at Springhill Suites by Marriott Mystic Waterford?

No, this hotel doesn't have a casino, but Mohegan Sun Casino (18-min drive) and Foxwoods Resort Casino (25-min drive) are both nearby.

What is there to do at Springhill Suites by Marriott Mystic Waterford and nearby?

Springhill Suites by Marriott Mystic Waterford has an indoor pool and a 24-hour fitness center.

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Reviews

Springhill Suites by Marriott Mystic Waterford Reviews

8.6

Excellent

8.8

Cleanliness

8.0

Location

9.0

Staff & service

8.0

Eco-friendliness

8.4

Property conditions & facilities

What guests liked

  • Breakfast was great with a big variety of choices and fresh options. (27 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Room
Service staff
Breakfast
Bed
Bathroom
Value
Shopping
Couch
Location
Spacious room

Reviews

10/10 Exceptional

The room and the staff were great
Tracy, 2-night trip

10/10 Exceptional

Every member of the staff was amazing! They made us feel welcome and were quick to help! Because of them, especially Matt who was always polite and super helpful, we will definitely return!
Geoffrey, 4-night trip

10/10 Exceptional

Conveniently located if visiting Mystic Seaport area and casinos. Breakfast offerings were good
Kelly, 2-night trip

4/10 Fair

Chose Springhill Suites because we’ve really liked them. Paid extra on a high demand weekend. Really disappointed. This one is old, shabby, and in serious need of remodeling. The carpet was stained, the couch tattered, the furniture dented. The kitchen area was a fridge, microwave, and a couple paper plates. The bathroom was dated, but clean. The bedding was fine.
Marie, 2-night trip

10/10 Exceptional

Weekend visit with my sailor.

Matt at check in was super nice ! Breakfast was good. Beds were comfy.
Nancy, 1-night trip

10/10 Exceptional

Nice place, clean, nice breakfast.
Ariel, 1-night trip

10/10 Exceptional

Nice hotel

The rooms were nice and the bed was comfy. I would stay there again.
Kelly, 1-night trip

8/10 Very good

Check in was pleasant. Breakfast was basic but appreciated nonetheless.
Desiree, 1-night trip

10/10 Exceptional

Springhill Suites Waterford

great location and amenities
Peter, 1-night trip

10/10 Exceptional

Our stay was really good, the breakfast was excellent. The only downside was that the elevator was not working. Rest was good, staff was helpful and friendly
Gerard, 1-night trip

6/10 Good

The staff was friendly and competent, but the rooms were “worn.” Furniture was old and obviously worn, bathrooms were old. Needs an internal update throughout.
Roger, 2-night trip

8/10 Very good

The entire building is hot and humid. The pool hits you when you walk in and the hallways upstairs are musty and hot.
Kathleen, 1-night trip

2/10 Poor

Will not go back

The hotel has been neglected and looks very different from the pictures that are provided. The entrance smelled strong of chlorine, the pool was green, the elevator was not vacuumed, the hallway smelled like a hospital. The room had stains and spots all of the couch, box spring covers, the ceiling over the beds. The bathroom has water damage. Biggest evidence was the tiles were coming off the floor. I left.
1-night trip

10/10 Exceptional

Would stay again

Hotel was well maintained and located close to the highway for easy travel to our locations of interest (Mystic and Essex Train). The pool was in great condition, and the included breakfast included multiple options for someone who is GF to not miss out on eating.
Marion, 1-night trip

10/10 Exceptional

Off the beaten path but a great place to stay

The rooms were very spacious and clean. The staff was very accommodating and helpful with check in and breakfast place recommendation. I would definitely stay there again.
2-night trip

10/10 Exceptional

Another great stay at this facility. Stayed locally for my sons wedding in Waterford, great experience
Troy, 2-night trip

10/10 Exceptional

Great hotel!

This hotel was amazing! It was clean, had a gym and pool, large room with sink, microwave and fridge. The hair dryer was good and it had great shampoo and conditioner. The staff were super friendly and you even received a welcome snack bag. The only negative was the bed…not comfortable. Overall a great hotel will definitely stay again.
Melissa, 1-night trip

10/10 Exceptional

Really friendly staff. Everyone was courteous and welcoming.
Chris, 1-night trip

10/10 Exceptional

We needed a quick overnight, the staff was kind enough to make up the pullout bed for us in advance, which was above and beyond. Plus it was a very nice room.
Michael, 1-night trip

10/10 Exceptional

The staff was courteous and helpful
Paul, 2-night trip

10/10 Exceptional

Nice room. Clean and spacious.
James, 1-night trip

10/10 Exceptional

Quick and easy check in! Guy at the desk was very nice, polite and helpful! Breakfast was included! Very clean and spacious room! Will definitely stay here again!
Elizabeth, 1-night trip

8/10 Very good

Great stay! In town for new year at casino with family. Spring Hill was super convenient, very friendly staff! Super clean kids enjoyed the pool and breakfast was good and convenient as well! Only reason for the 4 star rating was because of elevator temporarily out of service but we were made aware ahead of time and were moved to 2nd floor when originally booked on 3rd, which was greatly appreciated! Will definitely consider in the future! Thank you!
Jeanette, 1-night trip

8/10 Very good

My husband and I stayed here for NYE weekend. Great location for the area, staff was very pleasant and welcoming, greeted us at all times. We had a second floor room, hotel is average in my opinion, the furniture in the rooms & breakfast area are dated and the bathroom definitely needs an upgrade, but overall clean! Breakfast was ok as well.
Tracy Ann, 2-night trip

2/10 Poor

It's a SHELTER
Manga, 1-night trip