Hotel Villa Fontaine Grand Tokyo-ariake

4.0 star property
Hot springs hotel with restaurant, connected to a shopping center, near Ariake Garden

Choose dates to view prices

Experience the fusion of modern comfort and serenity at Hotel Villa Fontaine Grand Tokyo-ariake. Indulge in a rejuvenating massage or unwind in the indoor hot springs, then browse through the on-site shopping mall. With helpful staff, free WiFi, and dry cleaning services, you'll feel right at home.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Electric vehicle charging point
  • Onsen
  • Non-smoking
  • Parking available

Main amenities (12)

  • Daily housekeeping
  • Restaurant
  • Hot springs
  • Breakfast available
  • Free shopping center shuttle
  • Fitness center
  • Sauna
  • Self parking
  • Spa services
  • Business center
  • 24-hour front desk
  • Front-desk safe

Feel at home (6)

  • Television
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains
  • In-room climate control (air conditioning)
  • Self parking (surcharge)
The current price is $172
$191 total
Nov 21 - Nov 22

Why we love this property

Relaxation paradise
Discover restorative spa services, including massage therapy, at this hotel. Hot springs, sauna, and fitness facilities nurture body and mind.
Dining at its finest
The hotel's restaurant offers a delicious dining journey. Guests can enjoy buffet breakfast and indulge in a hosted evening meal daily.
Work and play perfection
Located in a shopping and entertainment district, this hotel offers a business center and in-room workstations. Unwind at the spa, hot springs, or gym.

Room options

Available filters for rooms
Showing 34 of 34 rooms

Double Room, Non Smoking

8.6 out of 10
Excellent
(22 reviews)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Down duvet
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

Superior Double Room, Non Smoking (with Extra Bed)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Down duvet
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Superior Double Room, Non Smoking

9.4 out of 10
Exceptional
(38 reviews)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Down duvet
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

Double Room, Non Smoking (Moderate)

8.6 out of 10
Excellent
(67 reviews)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Down duvet
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

Superior Twin Room, Non Smoking

9.0 out of 10
Wonderful
(16 reviews)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Down duvet
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds and 1 Twin Sofa Bed

Superior Twin Room, Non Smoking (for 3 People)

9.0 out of 10
Wonderful
(26 reviews)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Down duvet
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 22 sq m
  • Sleeps 3
  • 2 Twin Beds

Comfort Twin Room, Non Smoking

9.0 out of 10
Wonderful
(23 reviews)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Down duvet
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

Comfort Triple Room, Non Smoking

9.0 out of 10
Wonderful
(32 reviews)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Down duvet
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 26 sq m
  • Sleeps 3
  • 3 Twin Beds

Family Room, Non Smoking

9.0 out of 10
Wonderful
(23 reviews)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Down duvet
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 32 sq m
  • Sleeps 4
  • 4 Twin Beds

Twin Room, Non Smoking (with Tatami Area)

9.2 out of 10
Wonderful
(20 reviews)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Free extra futon mattress
Down duvet
Hair dryer
  • 28 sq m
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Futons

Superior Twin Room, Non Smoking (with Public Bath Ticket, Extra Bed)

8.0 out of 10
Very good
(3 reviews)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Down duvet
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 22 sq m
  • Sleeps 3
  • 2 Twin Beds

Economy Double Room, Non Smoking (Moderate, with Public Bath Ticket)

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Down duvet
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

Twin Room, Non Smoking (with Tatami Area, Public Bath Ticket)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Free extra futon mattress
Down duvet
Hair dryer
  • 28 sq m
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Futons

Room, Non Smoking (Run of the house, CI 6PM-, CO 11AM)

9.4 out of 10
Exceptional
(36 reviews)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Down duvet
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 16 sq m
  • Sleeps 1
  • 1 Double Bed

Room, Non Smoking (Run of the house, CI 6PM-, CO 11AM)

8.4 out of 10
Very good
(22 reviews)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Down duvet
Separate bedroom
Blackout drapes/curtains
Shower/tub combination
Toilet with electronic bidet
  • 16 sq m
  • Sleeps 2
  • 1 Twin Bed OR 1 Queen Bed

High Floor, Superior King Room, Non Smoking

9.2 out of 10
Wonderful
(9 reviews)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Down duvet
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

High Floor, Superior King Room, Non Smoking with Public Bath Ticket

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Down duvet
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

Top Floor, ReFa Collaboration Room, Non Smoking

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Down duvet
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

Top Floor, ReFa Collaboration Room, Non Smoking with Public Bath Ticket

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Down duvet
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

Room, Non Smoking (Run of the house, CI 8PM-, CO 9AM)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Down duvet
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
  • Sleeps 1
  • 1 Double Bed

Room, Non Smoking (Run of the house, CI 8PM-, CO 9AM)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Down duvet
Separate bedroom
Blackout drapes/curtains
Shower/tub combination
Toilet with electronic bidet
  • Sleeps 2
  • 1 Twin Bed OR 1 Queen Bed

Room, Non Smoking (Run of the house, CI 8PM-, CO 9AM)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Down duvet
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
  • Sleeps 3
  • 3 Twin Beds

Room, Non Smoking (Run of the house, CI 8PM-, CO 9AM)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Down duvet
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
  • Sleeps 4
  • 4 Twin Beds

Room, Non Smoking (Run of the house, CI 6PM-, CO 11AM)

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Down duvet
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
  • Sleeps 3
  • 3 Twin Beds

Room, Non Smoking (Run of the house, CI 6PM-, CO 11AM)

8.8 out of 10
Excellent
(5 reviews)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Down duvet
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
  • Sleeps 4
  • 4 Twin Beds

Room, Non Smoking (Run of the house with Public Bath Ticket, CI 6PM-, CO 11AM)

9.8 out of 10
Exceptional
(8 reviews)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Down duvet
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
  • Sleeps 1
  • 1 Double Bed

Room, Non Smoking (Run of the house with Public Bath Ticket, CI 6PM-, CO 11AM)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Down duvet
Separate bedroom
Blackout drapes/curtains
Shower/tub combination
Toilet with electronic bidet
  • Sleeps 2
  • 1 Twin Bed OR 1 Queen Bed

Room, Non Smoking (Run of the house with Public Bath Ticket, CI 6PM-, CO 11AM)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Down duvet
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
  • Sleeps 3
  • 3 Twin Beds

Room, Non Smoking (Run of the house with Public Bath Ticket, CI 6PM-, CO 11AM)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Down duvet
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
  • Sleeps 4
  • 4 Twin Beds

Room, Non Smoking (Run of the house with Public Bath Ticket, CI 8PM-, CO 9AM)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Down duvet
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
  • Sleeps 1
  • 1 Double Bed

Room, Non Smoking (Run of the house with Public Bath Ticket, CI 8PM-, CO 9AM)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Down duvet
Separate bedroom
Blackout drapes/curtains
Shower/tub combination
Toilet with electronic bidet
  • Sleeps 2
  • 1 Twin Bed OR 1 Queen Bed

Room, Non Smoking (Run of the house with Public Bath Ticket, CI 8PM-, CO 9AM)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Down duvet
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
  • Sleeps 3
  • 3 Twin Beds

Room, Non Smoking (Run of the house with Public Bath Ticket, CI 8PM-, CO 9AM)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Down duvet
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
  • Sleeps 4
  • 4 Twin Beds

Comfort Fourth Room, Non Smoking

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Down duvet
Separate bedroom
Blackout drapes/curtains
Shower/tub combination
Toilet with electronic bidet
  • 31 sq m
  • Sleeps 4
  • 4 Twin Beds

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About the neighborhood

Map
2 Chome-1-5 Ariake, Koto City, Tokyo, Tokyo Prefecture, 135-0063

What's nearby

  • Ariake Garden - 2 min walk - 0.2 km
  • Tokyo Garden Theater - 2 min walk - 0.2 km
  • Tokyo Big Sight - 8 min walk - 0.7 km
  • Toyosu Market - 15 min walk - 1.3 km
  • Tokyo Tower - 12 min drive - 7.7 km

Getting around

  • Haneda Airport (HND) - 24 min drive
  • Narita Intl. Airport (NRT) - 62 min drive
  • Kokusai-tenjijo Station - 9 min walk
  • Shinonome Station - 16 min walk
  • Tokyo Teleport Station - 25 min walk
  • Ariake Station - 5 min walk
  • Ariake-tennis-no-mori Station - 6 min walk
  • Tokyo Big Sight Station - 14 min walk
  • Free shopping center shuttle

Restaurants

  • ‪ここdeデリ - ‬5 min walk
  • ‪ABURI 百貫 - ‬5 min walk
  • ‪TGI Fridays - ‬5 min walk
  • ‪陳麻婆豆腐 - ‬4 min walk
  • ‪Burger King - ‬4 min walk

About this property

Hotel Villa Fontaine Grand Tokyo-ariake

At Hotel Villa Fontaine Grand Tokyo-ariake, you'll be just a 5-minute drive from Tokyo Big Sight and Tokyo Bay. Guests indulge in massages, then grab a bite to eat at the restaurant. A fitness center and a sauna are other highlights. Fellow travelers like that it's just a short walk to public transportation: Ariake Station is 5 minutes away and Ariake-tennis-no-mori Station is 6 minutes.

At a glance

DONE

Hotel size

    • 749 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children (6 years old and younger) not allowed
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (JPY 2500 per night)
    • Onsite parking limited
    • Electric vehicle charging point on site
DONE

Offsite

    • Free shopping center shuttle
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–10:00 AM
  • Hosted evening meals daily for a surcharge (reservations required)
  • Restaurant

What to do

  • Hot springs

Working away

  • Business center

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Fitness center
  • Shopping mall on site
  • Spa services
  • Sauna
  • Lockers available
  • Banquet hall

Room amenities

Be entertained

  • 49-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Electric kettle
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Shower/tub combination
  • Electronic bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair
  • Electrical adapters/chargers

Food and drink

  • Mini-fridge
  • Free bottled water
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Public bath/onsen services include an indoor public bath (no minerals) and an indoor mineral hot springs (Japanese-style onsen). There are 2 indoor hot springs and 2 outdoor hot springs open between 5:00 AM and 1:00 AM. The temperature in the hot springs is set to 90°F.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately JPY 3200 per person
  • Hosted evening meal costs JPY 4500

Parking

  • Self parking costs JPY 2500 per night

Pool, spa, & gym (if applicable)

  • Hot springs access available from 5:00 AM to 1:00 AM

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property does not have elevators.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
Cashless transactions are available.
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Also known as

Fontaine Tokyo Ariake Tokyo
Villa Fontaine Grand Tokyo Ariake
Hotel Villa Fontaine Grand Tokyo ariake
Hotel Villa Fontaine Grand Tokyo-ariake Hotel
Hotel Villa Fontaine Grand Tokyo-ariake Tokyo
Hotel Villa Fontaine Grand Tokyo-ariake Hotel Tokyo

Frequently asked questions

Are pets allowed at Hotel Villa Fontaine Grand Tokyo-ariake?

Sorry, pets aren't allowed.

Is parking offered on site at Hotel Villa Fontaine Grand Tokyo-ariake?

Yes. Self parking costs JPY 2500 per night. Parking spots may be limited. Electric vehicle charging is available.

What are the check-in and check-out times at Hotel Villa Fontaine Grand Tokyo-ariake?

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM. Check-out time is 11:00 AM.

What is there to do at Hotel Villa Fontaine Grand Tokyo-ariake and nearby?

Onsite recreation at Hotel Villa Fontaine Grand Tokyo-ariake includes hot springs. Enjoy amenities like a sauna and a fitness center.

Are there restaurants at or near Hotel Villa Fontaine Grand Tokyo-ariake?

Yes, there's an onsite restaurant.

What's the area around Hotel Villa Fontaine Grand Tokyo-ariake like?

Hotel Villa Fontaine Grand Tokyo-ariake is a short 5-minute walk from Ariake Station and 10 minutes' walk from Tokyo Big Sight. Travelers say the area is walkable and good for shopping.

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Hotel Villa Fontaine Grand Tokyo-ariake Reviews

Reviews

9.0

Wonderful

9.4/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Popular mentions

Room
Shopping malls
Service staff
Location
Spa
Restaurant
Train station
Amenities
Family friendly
Breakfast

What guests liked

  • The property offers a convenient and helpful free shuttle service to and from the airport. (12 reviews)
  • The spa facilities were fantastic, relaxing, and provided a perfect way to unwind after a busy day. (21 reviews)
  • Breakfast buffet offered a wide variety of options, including sushi, soup, pastries, and more, with many guests praising its quality and variety. (20 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

8/10 Very good

offered baggage storage prior to check in, very helpful staff, free shuttle to Tokyo station (drop off approx 1 km away from station)
Ratchaneewan, 1-night trip

10/10 Exceptional

Staff and facilities is very good !

Staff very friendly and wonderful ! Facilities are very good !
che chung, 2-night trip

10/10 Exceptional

Perfect location
Sukhpaul, 2-night trip

10/10 Exceptional

Excellent service and hotel room.
Yin, 7-night trip

10/10 Exceptional

Very nice property with easy access to shopping mall
Geethai, 1-night trip

10/10 Exceptional

My family and I enjoyed our stay with easy access to a supermarket, drug store, convenience stores, restaurants and many more great shopping opportunities within the area. Also, easy access to the train station.
Earl, 13-night trip

10/10 Exceptional

great atmosphere
Jason, 3-night trip

10/10 Exceptional

great atmosphere
Jason, 1-night trip

10/10 Exceptional

Location was great, we loved that it was next to the mall and lots of food options. Indoor playground was a hit with my kids! Near train stations so easy to get around.
Carol, 5-night trip

10/10 Exceptional

Very nice and helpful staff! Easily walkable to the train station and the mall is literally attached
Bronte, 2-night trip

10/10 Exceptional

Awesime onsen, so conveniently atrached to a mall
3-night trip

10/10 Exceptional

Stayed here with my daughter and we enjoyed it. Trains stations are near by, walking distance. The shopping mall is convenient which has a a lot of food options and things to buy.
Daisy Milagros Hernandez, 6-night trip

8/10 Very good

Great service and clean rooms. The staff were wonderful, but in my opinion, the hotel was overpriced for the overall value.
Khalid, 1-night trip

10/10 Exceptional

New clean hotel, very friendly staff, who, despite language barrier at times, did their best (thanks to Google Translate). Amazing breakfast buffet, can try the onsen experience in the mineral pools in the spa. Close to a metro line, so although the hotel is not centrally located, one can get to other Tokyo neighborhoods easily
6-night trip

10/10 Exceptional

Easy check in at the auto counters and saves you a lot of time. Rooms are not huge but at least comfortable. Will stay again if in the area for work.
Melvin John, 3-night trip

10/10 Exceptional

Recommended hotel

The room is clean and big. Enjoy the service, and staff are very polite and helpful
Fung Ping Rosen, 4-night trip

10/10 Exceptional

The staff is very helpful. It is a very clean property. There is a sauna and gym. Arike Garden is right next to it a mall area with
MARIBEL, 2-night trip

10/10 Exceptional

So good
yoshida, 2-night trip

10/10 Exceptional

Where is the elevator, not sure why the main hotel is only accessible by stairs
Adam, 2-night trip

6/10 Good

It was ok

Check in was busy. They should get the staff to check in rather than using the machines
TK, 1-night trip

10/10 Exceptional

I stayed here solo for 6 nights, room was super clean and was very comfortable. As a woman traveling alone I get paranoid at times so it was nice that it was quiet and in a good area. I especially liked the air conditioning being as cold as I liked, since I need the room to be quite cold in order to sleep comfortably, and Tokyo has been super hot. The staff were also super friendly and I tried the onsen at the spa which was also very relaxing and a great experience. I would definitely stay here again!
Rachael Rui Ting, 6-night trip

10/10 Exceptional

Brilliant gem!
Takaaki, 2-night trip

10/10 Exceptional

Everything is perfect I would not change a thing here
Sam, 1-night trip

10/10 Exceptional

Check-in Arrangements

I needed to attend an exhibition, so I arrived one day in advance and stayed in the same hotel. Before arriving in Japan, I had inquired with the hotel front desk whether I could stay in the same hotel without checking out because I needed to attend the exhibition. I had to check out, but when I checked in, the front desk confirmed that I didn't need to check out the next day until the exhibition was over. In addition, the room was clean and large suitcases could be opened easily. It is worth staying here.
CHUN SING ALEX, 1-night trip

4/10 Fair

Staff is not helpful with check ins if you arrive early. Check in is at 6pm. Unacceptable
Thomas, 2-night trip