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Homewood Suites by Hilton Richmond-West End/Innsbrook

3.0 star property
Suburban Glen Allen hotel with 24-hour fitness

Choose dates to view prices

In Richmond's business district, Homewood Suites by Hilton Richmond-West End/Innsbrook offers a homey atmosphere with to-go breakfast and grocery shopping service. Relax in the lobby near the cozy fireplace or recharge at the 24-hour gym. The helpful staff has left a lasting impression on previous guests.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Gym
  • Free parking
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Outdoor pool access
  • 24-hour fitness center
  • Seasonal outdoor pool
  • 24-hour business center
  • Business center
  • 3 meeting rooms
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Free grocery shopping service
  • Lobby fireplace

Feel at home (6)

  • Free cribs/infant beds
  • Kitchen
  • Private bathroom
  • Separate dining area
  • Living room
  • Premium TV channels
The current price is $95
$111 total
includes taxes & fees
Dec 7 - Dec 8

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Suite, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, individually furnished, desk, iron/ironing board

Suite, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Heating
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 2 Double Beds, Accessible (Mobility & Hearing, Roll-in Shower)

Premium bedding, individually furnished, desk, iron/ironing board

Suite, 2 Double Beds, Accessible (Mobility & Hearing, Roll-in Shower)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Heating
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, Accessible, Non Smoking

Premium bedding, individually furnished, desk, iron/ironing board

Suite, Accessible, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Heating
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
  • 1 bedroom
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, individually furnished, desk, iron/ironing board

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

8.4 out of 10
Very good
(5 reviews)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Heating
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Premium bedding, individually furnished, desk, iron/ironing board

Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Heating
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

Premium bedding, individually furnished, desk, iron/ironing board

Suite, 1 King Bed

7.4 out of 10
Good
(14 reviews)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Heating
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for 2 bedroom Suite King 2 double nonsmoking

Premium bedding, individually furnished, desk, iron/ironing board

2 bedroom Suite King 2 double nonsmoking

8.0 out of 10
Very good
(15 reviews)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Heating
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Suite, 2 Double Beds

Premium bedding, individually furnished, desk, iron/ironing board

Suite, 2 Double Beds

Highlights

Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Heating
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

Similar properties

Free daily buffet breakfast
Hyatt Place Richmond/Innsbrook
  • Free breakfast
  • Pet friendly
  • Parking available
  • Free WiFi
7.8 out of 10, Good, 1,006 reviews
The price is $101
$117 total
includes taxes & fees
Dec 7 - Dec 8
Hyatt Place Richmond/Innsbrook
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About the neighborhood

Map
4100 Innslake Drive, Glen Allen, VA, 23060

What's nearby

  • Elk's Lodge - 4 min drive - 3.1 km
  • Short Pump Town Center - 4 min drive - 4.5 km
  • Virginia Commonwealth University - 13 min drive - 20.8 km
  • Greater Richmond Convention Center - 15 min drive - 22.8 km
  • Kings Dominion - 24 min drive - 43.3 km

Getting around

  • Richmond Intl. Airport (RIC) - 28 min drive
  • Richmond Staples Mill Road Station - 14 min drive
  • Richmond Main Street Station - 18 min drive
  • Ashland Station - 21 min drive

Restaurants

  • ‪Panera Bread - ‬9 min walk
  • ‪Chipotle Mexican Grill - ‬8 min walk
  • ‪Silver Diner - ‬6 min walk
  • ‪The Beach House - ‬9 min walk
  • ‪Lobby Bar @ Marriott Richmond Short Pump - ‬14 min walk

About this property

Homewood Suites by Hilton Richmond-West End/Innsbrook

Homewood Suites by Hilton Richmond-West End/Innsbrook puts you just a 5-minute drive from Short Pump Town Center. For a bit of exercise, you can visit the 24-hour fitness center or go for a swim in the seasonal outdoor pool. Fellow travelers love the helpful staff.

At a glance

DONE

Hotel size

    • 123 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 11:00 PM
    • Contactless check-in available
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age: 21
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and smart lock details; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Pets

    • Pets allowed (dogs and cats only, 2 total)*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
LOCAL_PARKING

Parking

    • Free secured onsite self parking
    • Free onsite RV/bus/truck parking
    • Wheelchair-accessible parking and van parking on site
    • Onsite parking limited
    • Onsite parking includes off-street options
DONE

Other information

    • Designated smoking areas
    • No alcohol allowed onsite

Property amenities

Food and drink

  • Free self-serve breakfast 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Coffee/tea in a common area
  • Barbecue grills
  • Free reception (select days)
  • Snack bar/deli

Traveling with children

  • Fence around the pool

What to do

  • Access to nearby outdoor pool
  • Hiking/biking trails nearby

Working away

  • 24-hour business center
  • 3 meeting rooms
  • Conference space (743 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free grocery shopping service
  • Free newspapers in lobby
  • Luggage storage
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 1998
  • Safe-deposit box at front desk
  • Picnic area
  • Fireplace in lobby
  • Television in common areas
  • 24-hour fitness center
  • Seasonal outdoor pool
  • Banquet hall

Accessibility

  • Wheelchair accessible
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Closed captioned TV
  • Phone accessibility kit
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool hoist on site
  • Thin carpet in room

Room amenities

Be entertained

  • 47-inch LCD TV
  • Premium cable channels

Home comfort

  • Air conditioning and heating
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Sofa bed
  • Premium bedding
  • Free crib/infant bed

What to enjoy

  • Individually furnished
  • Separate dining area
  • Separate living room

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free weekday newspapers

Food and drink

  • Full-sized refrigerator/freezer
  • Freezer
  • Microwave
  • Kitchen
  • Stovetop
  • Toaster
  • Cookware, dishes, and utensils
  • Ice maker
  • Paper towels

More

  • Daily housekeeping
  • Mobile key entry
  • Restaurant dining guide

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 75 per accommodation, per stay

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 10 PM
  • The seasonal pool is open from June to September
  • Guests under 18 years old are not allowed in the fitness facility, and guests under 18 years old are only allowed in the swimming pool and fitness facility with adult supervision

Policies

Onsite parties or group events are strictly prohibited.
Long-term renters welcome.
Guests can rest easy knowing there's a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Also known as

Homewood Suites Hilton Richmond-West End/Innsbrook Glen Allen
Homewood Suites Hilton Richmond-West End/Innsbrook Aparthotel
Homewood Suites Hilton Richmond-West End/Innsbrook
Homewood Suites by Hilton Richmond West End/Innsbrook
wood Suites Hilton RichmondWe
Homewood Suites by Hilton Richmond West End/Innsbrook
Homewood Suites by Hilton Richmond-West End/Innsbrook Hotel
Homewood Suites by Hilton Richmond-West End/Innsbrook Glen Allen

Frequently asked questions

Does Homewood Suites by Hilton Richmond-West End/Innsbrook offer free cancellation for a full refund?

Yes, Homewood Suites by Hilton Richmond-West End/Innsbrook does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Homewood Suites by Hilton Richmond-West End/Innsbrook?

Yes, there's a seasonal outdoor pool. Guests have pool access from 8:00 AM to 10 PM.

Are pets allowed at Homewood Suites by Hilton Richmond-West End/Innsbrook?

Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of USD 75 per accommodation, per stay. Service animals are exempt from fees.

Is parking offered on site at Homewood Suites by Hilton Richmond-West End/Innsbrook?

Yes, there's free self parking. Parking spots may be limited. Free RV/bus/truck parking is available.

What are the check-in and check-out times at Homewood Suites by Hilton Richmond-West End/Innsbrook?

Check-in start time: 3 PM; Check-in end time: 11:00 PM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.

What is there to do at Homewood Suites by Hilton Richmond-West End/Innsbrook and nearby?

Have fun during the warmer months with activities nearby such as hiking. Enjoy amenities like a seasonal outdoor pool, a 24-hour fitness center, and a picnic area. Homewood Suites by Hilton Richmond-West End/Innsbrook also has access to a nearby outdoor pool.

Does Homewood Suites by Hilton Richmond-West End/Innsbrook have self-catered rooms fitted with kitchens or kitchenettes?

Yes, a kitchen is available in every room, and also includes a coffee maker, a toaster, and cookware.

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Homewood Suites by Hilton Richmond-West End/Innsbrook Reviews

Reviews

8.0

Very Good

8.2/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Popular mentions

Room
Service staff
Breakfast
Bed
Family friendly
Location
Kitchen
Shower
Elevator
Bathroom

What guests liked

  • Breakfast was consistently good with a variety of options and hot and tasty food. (20 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Great customer service, clean room.
Carmen, 2-night trip

10/10 Exceptional

Staff is wonderful !!.. had an issue with charge on credit card and they resolved it quickly and pleasantly !!.. love the room layout . Breakfast is good (as good as you get in hotel Buffett) and the shower is squeaky clean .. would stay right here again .. excellent location in short pump
morgan, 1-night trip

8/10 Very good

Clean, spacious suite. Pet-friendly but $75 per pet. Good breakfast options, but try to arrive more than a few minutes before they shut down. Would stay here again.
Shayla, 1-night trip

10/10 Exceptional

We enjoyed our stay! Friendly front desk staff who was very accommodating with needs. The breakfast was ok as the food quality may need some improving. We travel frequently and stay mainly with the Hilton brand. Our expectation for Homewood Suites breakfast (premium hotel of the Hilton chain) is similar to Embassy Suites. Looking forward to our next stay!
Denise, 3-night trip

10/10 Exceptional

Friendly staff, nice rooms
Adeyemi, 2-night trip

10/10 Exceptional

Yes
James, 3-night trip

8/10 Very good

The rooms could be modernized a little for appearance.
Derek, 2-night trip

10/10 Exceptional

Nice 2Br Suites with plenty of room and hot breakfast
Stefan, 1-night trip

10/10 Exceptional

Great place to stay
Tammy, 1-night trip

10/10 Exceptional

Nice and comfortable

Nice hotel, comfy, food was good
Crystal, 2-night trip

10/10 Exceptional

I enjoyed staying here and great location to the short pump mall
Michelle, 1-night trip

10/10 Exceptional

All the staff was great to work with and very accommodating. Our room was nice and clean but needed a little love. The headboard was peeling, the bed was a little worn overall but still comfortable. The water pressure was weak on the second floor other than the kitchen sink.
Christopher, 3-night trip

10/10 Exceptional

Great clean property!
Jose, 1-night trip

10/10 Exceptional

Everyone was very friendly, really like the two bedroom suite
Anna, 1-night trip

8/10 Very good

The property was clean, quiet and comfortable.
laura, 1-night trip

6/10 Good

Mildew in the bathroom, phones that don’t ring to the front desk and closet doors left unhinged by cleaning staff, and mediocre breakfast fare by Homewood Suites standards; the only redeeming quality of this establishment was the friendliness and courtesy of the staff.
1-night trip

8/10 Very good

The suite options and overall vibe was comfortable. There were some smaller repairs here and there that were needed…shower bath plug disconnected and sitting on the side, outlet covers not screwed in. Breakfast items tended to run out but was decent quality. Liked that they would fill your coolers with ice for no charge. Staff was nice.
Chad, 2-night trip

8/10 Very good

The staff wae very accomodating........I saw ants {They need to exterminate more often).. But the complimentary Breakfast was excellent.
Rawle, 3-night trip

6/10 Good

Nice hotel
Dipen, 1-night trip

10/10 Exceptional

This location was extremely clean and the staff was very kind and helpful. We will definitely be staying with them again!
Rebecca, 1-night trip

10/10 Exceptional

The staff was amazing and such a pleasure to deal with.
Teresa, 2-night trip

10/10 Exceptional

Wonderful location. Easy parking. Pool area. Nice size rooms. Plenty of room.
Paul, 1-night trip

10/10 Exceptional

Rooms are amazing. Staff was great!
Elias, 1-night trip

2/10 Poor

We were really disappointed in this stay. It started when the desk clerk told us breakfast was at 7. We specifically chose this hotel because the advertised page stated 6 am. We had a swim meet and were out by 6:30, so we did not get breakfast. Following, the couch bed, which we needed, had dirty sheets on it and a cigarette fell out of it when we opened it. No one offered to clean it up or change it, they told me to and handed me a trash bag for the dirty linen. The bathroom was disgusting, dirty floor, rusted toilet. The kitchen had loose rubber molding, which I tripped on in the night. Also, when we pulled a plug out of a socket, the entire socket came out of the wall. It was really awful.
Erin, 2-night trip

10/10 Exceptional

Great

Amazing one night stay
Demond, 1-night trip