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Sonesta ES Suites New Orleans Convention Center

3.5 star property
Hotel with outdoor pool, near National World War II Museum

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Photo gallery for Sonesta ES Suites New Orleans Convention Center

Terrace/patio
Lobby
Terrace/patio
Exterior
Point of interest
A short walk from the National World War II Museum, Sonesta ES Suites New Orleans Convention Center offers a homey retreat. Enjoy a free breakfast buffet, unwind by the firepit or take advantage of laundry facilities and 24-hour gym. Guests rave about the pool and helpful staff.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Connecting rooms available

Main amenities (12)

  • Weekly housekeeping
  • Outdoor pool
  • 24-hour fitness center
  • Valet parking
  • 24-hour business center
  • 24-hour front desk
  • Coffee/tea in a common area
  • Computer station
  • Front-desk safe
  • Convenience store
  • ATM/banking services
  • Self-serve laundry

Feel at home (6)

  • Kitchen
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate dining area
  • Separate sitting area
  • Premium TV channels
The current price is $87
$103 total
includes taxes & fees
Aug 3 - Aug 4

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Room, 1 Queen Bed with Sofa bed, Accessible (Mobility Tub)

1 bedroom, Egyptian cotton sheets, premium bedding, desk

Room, 1 Queen Bed with Sofa bed, Accessible (Mobility Tub)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Refrigerator
Dishwasher
HDTV
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds (Two Bedroom Suite - 2 Queens - 2 Bath)

1 bedroom, Egyptian cotton sheets, premium bedding, desk

Suite, Multiple Beds (Two Bedroom Suite - 2 Queens - 2 Bath)

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Refrigerator
Dishwasher
HDTV
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Superior Suite, Multiple Beds (Two Bedroom Suite - Two Queens)

1 bedroom, Egyptian cotton sheets, premium bedding, desk

Superior Suite, Multiple Beds (Two Bedroom Suite - Two Queens)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Refrigerator
Dishwasher
HDTV
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible (Mobility Roll in Shower One Bedroom)

1 bedroom, Egyptian cotton sheets, premium bedding, desk

Suite, 1 Queen Bed with Sofa bed, Accessible (Mobility Roll in Shower One Bedroom)

8.0 out of 10
Very good
(1 review)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Refrigerator
Dishwasher
HDTV
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds (One Bedroom)

1 bedroom, Egyptian cotton sheets, premium bedding, desk

Suite, Multiple Beds (One Bedroom)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Refrigerator
Dishwasher
HDTV
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Superior Suite, 1 Queen Bed with Sofa bed (One Bedroom)

1 bedroom, Egyptian cotton sheets, premium bedding, desk

Superior Suite, 1 Queen Bed with Sofa bed (One Bedroom)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Refrigerator
Dishwasher
HDTV
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible (Mobility Tub One Bedroom)

1 bedroom, Egyptian cotton sheets, premium bedding, desk

Suite, 1 Queen Bed with Sofa bed, Accessible (Mobility Tub One Bedroom)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Refrigerator
Dishwasher
HDTV
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 Queen Bed with Sofa bed (Studio)

1 bedroom, Egyptian cotton sheets, premium bedding, desk

Deluxe Room, 1 Queen Bed with Sofa bed (Studio)

8.4 out of 10
Very good
(10 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Refrigerator
Dishwasher
HDTV
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

Exterior

Sonesta ES Suites New Orleans Downtown

  • Free breakfast
  • Pet friendly
  • Parking available
  • Free WiFi
8.2 out of 10, Very Good, 1,452 reviews
The price is $72
$85 total
includes taxes & fees
Aug 4 - Aug 5
Sonesta ES Suites New Orleans Downtown
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About the neighborhood

Map
345 St Joseph St., New Orleans, LA, 70130

What's nearby

  • Ernest N. Morial Convention Center - 5 min walk - 0.5 km
  • National World War II Museum - 5 min walk - 0.5 km
  • Caesars New Orleans Casino - 10 min walk - 0.9 km
  • Canal Street - 11 min walk - 1.0 km
  • Bourbon Street - 15 min walk - 1.3 km

Getting around

  • Louis Armstrong New Orleans Intl. Airport (MSY) - 20 min drive
  • New Orleans Union Passenger Terminal - 13 min walk
  • Saint Charles at Saint Joseph Stop - 5 min walk
  • St. Charles at Julia Stop - 7 min walk
  • Saint Charles at Lee Circle Stop - 7 min walk

Restaurants

  • ‪Cochon Restaurant - ‬3 min walk
  • ‪Pêche Seafood Grill - ‬4 min walk
  • ‪Gus's World Famous Fried Chicken - ‬4 min walk
  • ‪Cochon - ‬3 min walk
  • ‪Lucy's Retired Surfers Bar & Restaurant - ‬5 min walk

About this property

Sonesta ES Suites New Orleans Convention Center

When you stay at Sonesta ES Suites New Orleans Convention Center, you'll be in a great location, within just a 10-minute walk of Ernest N. Morial Convention Center and National World War II Museum. The outdoor pool is a great spot for a morning swim, and guests can get a workout in at the 24-hour fitness center. Also, Canal Street and Caesars New Orleans Casino are within a 15-minute walk. Fellow travelers say great things about the pool and helpful staff. Public transportation is just a short walk: Saint Charles at Saint Joseph Stop is 5 minutes and St. Charles at Julia Stop is 7 minutes.

Languages

English, Spanish

More about this property

VISIBILITY

At a glance

Hotel size

    • 231 rooms
    • Arranged over 4 floors

Arriving/Leaving

    • Check-in start time: 4 PM; Check-in end time: anytime
    • Minimum check-in age: 21
    • Check-out time is 11:00 AM

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21

Children

    • No cribs (infant beds)

Pets

    • Pets allowed (2 total)*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
    • Pets must be supervised
    • Food and water bowls available

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Onsite valet parking (USD 47 per night; includes in/out privileges)
    • Wheelchair-accessible parking and van parking on site
    • Onsite parking includes off-street options

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:00 AM–9:30 AM
  • Coffee/tea in a common area
  • Barbecue grills

Traveling with children

  • Grocery/convenience store

What to do

  • Bicycle rentals nearby

Working away

  • 24-hour business center
  • Meeting room
  • Computer station
  • Conference space (700 square feet)

Services

  • 24-hour front desk
  • Laundry facilities

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Picnic area
  • Television in common areas
  • 24-hour fitness center
  • An outdoor pool
  • Banquet hall
  • Firepit
  • Outdoor furniture

Accessibility

  • Braille/raised signage
  • Elevator
  • Elevator door width (inches): 41
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 33
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Handrails in stairways
  • Stairway handrail height (inches): 30
  • Wheelchairs available on site
  • Closed captioned TV
  • Lever door handles
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool hoist on site
ROOM

Room amenities

Be entertained

  • Flat-screen television
  • Premium digital channels
  • Netflix
  • Hulu
  • Streaming services

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Premium bedding

What to enjoy

  • Separate dining area
  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishes, and utensils
  • Dishwasher

More

  • Weekly housekeeping
  • Connecting/adjoining rooms available
  • Access via exterior corridors
MONETIZATION_ON

Fees & policies

Refundable deposits

  • Deposit: USD 250 per accommodation, per stay
  • A damage deposit of USD 250 will be collected before check-in

Optional extras

  • Laundry facilities are available for an extra charge of USD 3 per day

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 75 per accommodation, per week

Parking

  • Valet parking costs USD 47 per night with in/out privileges

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay
This property is professionally cleaned.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Residence Inn Aparthotel New Orleans Downtown
Residence Inn New Orleans Downtown
New Orleans Residence Inn
Residence Inn New Orleans Hotel New Orleans
Residence Inn New Orleans Downtown Aparthotel
Residence Inn Marriott New Orleans Downtown Aparthotel
Residence Inn Marriott New Orleans Downtown
Resince Inn riott New Orleans
Residence Inn by Marriott New Orleans Downtown
Sonesta ES Suites New Orleans Convention Center Hotel
Sonesta ES Suites New Orleans Convention Center New Orleans
HELP_OUTLINE

Frequently asked questions

Does Sonesta ES Suites New Orleans Convention Center offer free cancellation for a full refund?

Yes, Sonesta ES Suites New Orleans Convention Center does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Sonesta ES Suites New Orleans Convention Center?

Yes, there's an outdoor pool.

Are pets allowed at Sonesta ES Suites New Orleans Convention Center?

Yes, pets are welcome, with a limit of 2 total. There's a charge of USD 75 per accommodation, per week. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Sonesta ES Suites New Orleans Convention Center?

Yes. Valet parking costs USD 47 per night.

What are the check-in and check-out times at Sonesta ES Suites New Orleans Convention Center?

Check-in start time: 4 PM; Check-in end time: anytime. Check-out time is 11:00 AM.

Is there an onsite casino at Sonesta ES Suites New Orleans Convention Center?

No, this hotel doesn't have a casino, but Caesars New Orleans Casino (14-min walk) and Fair Grounds Race Course (8-min drive) are both nearby.

What is there to do at Sonesta ES Suites New Orleans Convention Center and nearby?

Have fun during the warmer months with activities nearby such as cycling. Additional recreation nearby includes casino gaming. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a 24-hour fitness center and a picnic area.

Does Sonesta ES Suites New Orleans Convention Center have self-catered rooms fitted with kitchens or kitchenettes?

Yes, a kitchen is available in every room, and also includes a coffee maker, cookware, and a refrigerator.

What's the area around Sonesta ES Suites New Orleans Convention Center like?

Sonesta ES Suites New Orleans Convention Center is in Arts/Warehouse District, a short 5-minute walk from Saint Charles at Saint Joseph Stop and 5 minutes' walk from Ernest N. Morial Convention Center. Travelers say the area is walkable and good for families.

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Sonesta ES Suites New Orleans Convention Center Reviews

Reviews

8.6

Excellent

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Popular mentions

Room
Service staff
Breakfast
Location
Parking
Bed
Restaurant
Bathroom
Shower
Kitchen

What guests liked

  • Breakfast options were plentiful and delicious with many choices available. (182 reviews)
  • The property is located near numerous fabulous bars and restaurants within walking distance. (36 reviews)
  • The pool was a great place for kids to interact and a lovely spot for relaxation and evening swims. (40 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Desiree, 1-night trip

10/10 Exceptional

Great stay within the NOLA warehouse District

Great hotel in the heart of NOLA warehouse district. Close to several attractions and the highway. Property was well maintained albeit slightly older. Rooms were comfortable and spacious. Complimentary breakfast provided was good. Valet parking although slightly expensive was decent and had quick response. Would recommend the hotel.
Sumeet H, 2-night trip

8/10 Very good

Hotel

I Didn't like the fact that there wasn't a safe in the room where I could keep my money etc.
Nigel, 2-night trip

8/10 Very good

Renard, 1-night trip

10/10 Exceptional

Rafal, 1-night trip

10/10 Exceptional

Jai, 5-night trip

10/10 Exceptional

Steve, 1-night trip

2/10 Poor

Absolutely Horrible – Filthy, Unsafe, and Overchar

This was hands down the worst hotel experience I’ve ever had. First off, I was overcharged for a room that wasn’t even worth half the price. What I walked into was disgusting—filthy floors, stained sheets, and a stench that hit you the second you opened the door. The room felt like it hadn’t been cleaned in weeks. To make matters worse, in the middle of the night there was nonstop yelling, fighting, and screaming right outside my room. It was pure chaos—felt like I was in the middle of a street brawl. I didn’t feel safe at all, and there was no staff response or security presence to handle it. This place was nothing short of ghetto and completely unprofessional. Avoid this place at all costs unless you want to throw your money away and risk your safety. I wouldn’t stay here again if they paid me.
Maribel Gonzalez, 3-night trip

10/10 Exceptional

Love the fact you can cook and have fun outside
Charmaine, 3-night trip

10/10 Exceptional

Juan, 1-night trip

10/10 Exceptional

Nicole, 1-night trip

4/10 Fair

Nicole, 1-night trip

2/10 Poor

Not our kinda of location

First of all, hotel NOT as described. Loads of people congregated in their so called lobby, and their canteen as there is not a place called lobbying room. At the front door there is a sign "Soliciting is not allowed".. gulp that is one sign to tell you what kind of hotel it is. Walking into the hotel room, dark, dirty carpet and lift door is welcoming you as well as smell of dope. The story is not stop there, people congregation moved to the garden, laugh and talk so loudly until 3am. Reported it to the staff at 00:30 am and promised that i will be dealt with which was failed! We requested to cancel the rest of our stay(we booked 3 nights).. hotels.com agent tried to do it for us, only to get answered no and the phone put down. There were also loads homeless slept on the street nearby..Also we have a car to park, parking valet is USD 52 per night. When we asked if there is any public parking nearby, the receptionist just said none. In fact, there is a public car park for USD 10 per night 100 mtrs away. Also can park for free on the street from 8pm to 7am. We so disappointed with this hotel. We moved to a better hotel at the end and we did not feel safe and couldnt sleep. On the good note, room is clean and spacious..
Andrew, 3-night trip

10/10 Exceptional

Garrett, 3-night trip

6/10 Good

Maria, 2-night trip

10/10 Exceptional

Perfect place to stay for one night. Breakfast was good and Ken our front desk man was amazing!
Susanne, 1-night trip

10/10 Exceptional

Valet

Valet parking was friendly and fast. They do not disclose cost of valet parking though.
Melissa, 1-night trip

10/10 Exceptional

Melissa, 2-night trip

10/10 Exceptional

Nicole, 1-night trip

8/10 Very good

It was pleasant, no problems...quiet and I felt safe.
Alkeia, 5-night trip

6/10 Good

Pay the little extra to stay elsewhere.

Pictures are not what our room looked like. Needs an update. Shower curtain too short so will flood bathroom if you dont watch it closely. Air either runs freezing or muggy. Toilet seat loose and flimsy. Water pressure in shower is INSANELY hard. It hurts your face. Hallway smelled like fish the entire time. Only gave two towels for 5 night stay and ran out one night when we needed more. Went to get toilet paper and the woman couldn't find any so they said theyd bring some to the room..never came and we were too tired to go back down so we ended up just using paper towels instead. I understand that the rooms are cheaper than others but not by much and it shouldnt compromise basic needs like toilet paper and towels and a shower cirtain.long enough to hang inside the tub. Flodding the floor is a hazard and unsafe. They sell shower curtains at the dollar store. You need to do better Sonesta. Being close to the convention center is the only plus for this hotel.
5-night trip

8/10 Very good

3-night trip

10/10 Exceptional

.

Jonathan L., 3-night trip

6/10 Good

Uncomfortable sleep

Overall the hotel stay was ok. It will definitely not be our 1st choice next time we visit. The room itself was clean. I would not depend sleeping comfortably on the sofa bed It was awful. Very old thin mattress. You can practically see the springs through the bed. My friend said the bedroom mattess was uncomfortable as well. Luckily we had an airmatress and placed it on top of the sofa bed. They did not have clean wash cloths to replace our 2 inital ones for the whole weekend. Chelsea on night shift was so nice to do the best she could making our stay comfortable; giving us extra blankets. The valet guys were nice as well, "On night shift"
April, 2-night trip

10/10 Exceptional

Jennifer, 3-night trip