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Holiday Inn Downtown - Mercy Area by IHG

3.0 star property
Hotel with indoor pool, near Iowa Events Center

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Photo gallery for Holiday Inn Downtown - Mercy Area by IHG

Enjoy a panoramic city view from this modern dining area with round and square tables and comfortable seating.
Experience the perfect blend of modern and traditional architecture at this stylish hotel.
Work out in a serene environment with a city view, featuring treadmills, elliptical trainers, and a rowing machine.
Two single beds with white linens and matching pillows, a wooden headboard, and a nightstand with a lamp and clock.
Relax by the pool surrounded by a tranquil atmosphere and comfortable lounge seating.
Experience the vibrant city life at Holiday Inn Downtown - Mercy Area, an IHG Hotel. Enjoy a delicious meal at Genevieve Restaurant, unwind with a good book from the library or take a refreshing dip in the indoor pool.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Connecting rooms available
  • Parking available

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Breakfast available
  • Free airport shuttle
  • Fitness center
  • 24-hour business center
  • Business center
  • 4 meeting rooms
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area

Feel at home (6)

  • Rollaway/extra beds
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Terrace
The current price is $130
$146 total
includes taxes & fees
Jul 28 - Jul 29

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room, 1 King Bed

1 bedroom, premium bedding, pillowtop beds, laptop workspace

Standard Room, 1 King Bed

8.4 out of 10
Very good
(32 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Pillow menu
Pillowtop bed
Premium bedding
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

1 bedroom, premium bedding, pillowtop beds, laptop workspace

Standard Room

9.0 out of 10
Wonderful
(9 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Pillow menu
Pillowtop bed
Premium bedding
Blackout drapes/curtains
  • 27 sq m
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Double Beds

1 bedroom, premium bedding, pillowtop beds, laptop workspace

Standard Room, 2 Double Beds

8.0 out of 10
Very good
(29 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Pillow menu
Pillowtop bed
Premium bedding
Blackout drapes/curtains
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Queen Beds

1 bedroom, premium bedding, pillowtop beds, laptop workspace

Standard Room, 2 Queen Beds

8.0 out of 10
Very good
(13 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Pillow menu
Pillowtop bed
Premium bedding
Blackout drapes/curtains
  • 27 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed

1 bedroom, premium bedding, pillowtop beds, laptop workspace

Premium Room, 1 King Bed

8.0 out of 10
Very good
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Pillow menu
Pillowtop bed
Premium bedding
  • 36 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Accessible (Communications, Accessible Tub)

1 bedroom, premium bedding, pillowtop beds, laptop workspace

Standard Room, 1 Double Bed, Accessible (Communications, Accessible Tub)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Pillow menu
Pillowtop bed
Premium bedding
Blackout drapes/curtains
  • Sleeps 2
  • 1 Double Bed

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  • Pool
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The price is $110
$123 total
includes taxes & fees
Aug 17 - Aug 18
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About the neighborhood

Map
1050 6th Ave, Des Moines, IA, 50314

What's nearby

  • Iowa Events Center - 5 min walk - 0.4 km
  • Casey's Center - 10 min walk - 0.8 km
  • Des Moines Civic Center - 16 min walk - 1.4 km
  • Drake University - 2 min drive - 2.1 km
  • Principal Park - 2 min drive - 2.1 km

Getting around

  • Des Moines International Airport (DSM) - 22 min drive
  • Free airport shuttle

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Buzzard Billy's - ‬14 min walk
  • ‪The Fort - ‬11 min walk
  • ‪Bud Zone - ‬11 min walk
  • ‪Domino's Pizza - ‬14 min walk

About this property

Holiday Inn Downtown - Mercy Area by IHG

When you stay at Holiday Inn Downtown - Mercy Area by IHG, you'll be just a 5-minute drive from Casey's Center and Drake University. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at Genevieve Restaurant, which serves American cuisine and is open for breakfast, lunch, and dinner. There's a free airport shuttle and a bar/lounge, and in-room conveniences include refrigerators and microwaves. Fellow travelers love the helpful staff.

Languages

English, Spanish

More about this property

VISIBILITY

At a glance

Hotel size

    • 251 rooms
    • Arranged over 10 floors

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Express check-in/out available
    • Minimum check-in age: 21
    • Check-out time is 11 AM
    • Contactless check-out available

Special check-in instructions

    • This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
    • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21

Children

    • No cribs (infant beds)

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi (speed: 50+ Mbps) and wired internet access in rooms

Parking

    • Wheelchair-accessible parking on site
    • Free offsite parking nearby
    • Street parking available

Transfers

    • Free airport shuttle from 7:00 AM to 10:30 PM*

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area

Traveling with children

  • Children's menu

What to do

  • Hiking/biking trails nearby

Working away

  • 24-hour business center
  • 4 meeting rooms
  • Conference space (8999 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Picnic area
  • Terrace
  • Library
  • Television in common areas
  • Fitness center
  • An indoor pool
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Assistive listening devices available
ROOM

Room amenities

Be entertained

  • LCD television
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Laptop-friendly workspace
  • Free WiFi (speed of 50+ Mbps) and free wired internet
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • Connecting/adjoining rooms available
  • Guidebooks/recommendations
STAR_OUTLINE

Special features

Dining

Genevieve Restaurant - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Cityscape Lounge - This lobby lounge specializes in American cuisine and serves dinner only. Happy hour is offered. Open daily.
MONETIZATION_ON

Fees & policies

Refundable deposits

  • Deposit: USD 50.00 per accommodation, per stay

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 10.95 per person

Children & extra beds

  • Rollaway beds are available for USD 11.20 per night

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Holiday Inn Downtown Mercy Area
Holiday Inn Mercy
Holiday Inn Mercy Hotel
Holiday Inn Mercy Hotel Downtown Area
Holiday Inn Downtown Mercy Area Hotel Des Moines
Holiday Inn Downtown Mercy Area Hotel
Holiday Inn Downtown Mercy Area Des Moines
HELP_OUTLINE

Frequently asked questions

Does Holiday Inn Downtown - Mercy Area by IHG offer free cancellation for a full refund?

Yes, Holiday Inn Downtown - Mercy Area by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Holiday Inn Downtown - Mercy Area by IHG?

Yes, there's an indoor pool.

Are pets allowed at Holiday Inn Downtown - Mercy Area by IHG?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Holiday Inn Downtown - Mercy Area by IHG?

No, unfortunately, but there's free parking nearby.

Is airport shuttle service offered by Holiday Inn Downtown - Mercy Area by IHG?

Yes, a free airport shuttle is available from 7:00 AM to 10:30 PM at scheduled times.

What are the check-in and check-out times at Holiday Inn Downtown - Mercy Area by IHG?

Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is 11 AM. Express check-in and check-out and contactless check-out are available.

Is there an onsite casino at Holiday Inn Downtown - Mercy Area by IHG?

No, this hotel doesn't have a casino, but Prairie Meadows Racetrack and Casino (15-min drive) is nearby.

What is there to do at Holiday Inn Downtown - Mercy Area by IHG and nearby?

Have fun during the warmer months with activities nearby such as hiking. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a fitness center and a picnic area.

Are there restaurants at or near Holiday Inn Downtown - Mercy Area by IHG?

Yes, Genevieve Restaurant offers American cuisine.

What's the area around Holiday Inn Downtown - Mercy Area by IHG like?

Holiday Inn Downtown - Mercy Area by IHG is in Downtown Des Moines, a short 10-minute walk from Casey's Center and 4 minutes' walk from Iowa Events Center.

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Holiday Inn Downtown - Mercy Area by IHG Reviews

Reviews

8.0

Very Good

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Popular mentions

Room
Service staff
Bed
Breakfast
Highways
Restaurant
Bathroom
Location
Air conditioning
Children

What guests liked

  • The airport shuttle service was convenient and accommodating, taking guests to and from events and the airport with ease. (6 reviews)
  • The restaurant provided excellent service and a welcoming atmosphere with friendly staff. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

6/10 Good

Quick stay, clean and sufficient

Quick overnight stay. Lobby and room were clean. We didn’t visit the pool as it was packed and loud with other guests. Our room was right next to the elevator so the noise in the hallway was loud at times from many sports teams staying there. Also, if you’re a light sleeper it is right on the Highway and the road noise was pretty loud on floor 3. Great view of the city. Be aware that the parking lot directly in front of the hotel is closed but the one across the street isn’t too much of a walk. They’re still using just the small toiletries so take extra if you’ll be staying longer.
Mandi, 1-night trip

6/10 Good

Not good

Dirty room, rude staff, property is run down. I walked in and felt I was walking in an old casino hotel
Juliana, 1-night trip

6/10 Good

Service was good and employees were very friendly. The room was outdated but clean. The hotel parking lot is across the street. There didn’t appear to be many guests staring at the hotel. Very quiet. You get what you pay for, but it did the job.
Jillian, 2-night trip

6/10 Good

Parking was limited as the parking lot connected was shut down. The hotel was outdated and was okay for cleanliness. Smelled like smoke in the hallways.
Sara, 1-night trip

6/10 Good

Front desk staff was not friendly. Communication was not good. Breakfast staff was nice!
Aliciah, 1-night trip

8/10 Very good

Great place if you have someone staying at Mercy1 hospital!
Ryan, 1-night trip

10/10 Exceptional

It's close to downtown and the big Hospitals.
Laura, 1-night trip

8/10 Very good

Very outdated room.
Sharon, 1-night trip

6/10 Good

Parking lot closed and lot across the street

The air conditioner wasn’t working well so we asked for another room. It was better but not the best. Carpet needed stretched . Nice size room. Parking lot was closed. Had to walk across the lot to an additional parking lot. There was Only room enough to unload and no drive up area to unload at the door. Bar is closed on weekends and monday as well as the restaurant.
Kimberly, 3-night trip

10/10 Exceptional

Great location
Ryan J, 2-night trip

4/10 Fair

Can’t control AC in the room so it just stayed hot. Also no housekeeping when requested. All in the name of being eco-friendly.
3-night trip

6/10 Good

Parking lot was closed so had to park away from property. Signs were small where to park. Dirt in window ledges. Elevators extremely so.
Melinda, 1-night trip

6/10 Good

Check-in was easy, property is definitely showing its age though. Being near the hospital some noise should obviously be expected but between that and the freeway just below there's plenty of outside noise even on the 7th floor facing east
Jason, 2-night trip

10/10 Exceptional

Transportation was great
Brian, 2-night trip

10/10 Exceptional

Weekend getaway

Very good, front desk was very help with hotel questions and questions about the area
Jon, 1-night trip

6/10 Good

Staff pleasent, pool area had ants and not a safe area for kids, parking was horrible with the construction, and the air conditioning in the room wouldnt work properly. Clean room, working tv, noisey from highway.
Deana, 1-night trip

8/10 Very good

Ok

This was a quick 1 night stay for me and my 3 family members in one room. The bed was comfortable and the room was pretty clean. The room is starting to show wear on the carpet and in the bathroom. The air conditioning was very subpar. Knowing it was 85 outside and that we would have 4 people sleeping there, we turned the room temp down before dinner. When we returned later, there was no change. We adjusted it again, but had a pretty stuffy and humid night and morning.
1-night trip

4/10 Fair

When we got to the hotel there were no signs indicating that the parking was closed. When my husband went in to figure out where to park he was met with a condescending remark that it’s on the hotel’s website. We had been driving for ten hours so we didn’t think we had to look up the parking situation. We were also in a large Uhual which made it hard to turn around. When we checked in the staff was unfriendly and the room was less t subpar. I will not stay in another Holiday Inn.
Jodie, 1-night trip

6/10 Good

Average at best

It was okay. Overpriced for what the room was. Very crowded, and not updated at all. Bed creaked every time we sat down. Little holes and Knicks in the ceiling. Window wouldn’t close all the way and was very loud with traffic. Glad it was just a one night stay
Mary, 1-night trip

4/10 Fair

Parking was a block from the hotel with noasaistance
Daniel, 2-night trip

2/10 Poor

No parking close. Noisy by the interstate.
Gregory, 1-night trip

10/10 Exceptional

Excellent hotel with excellect service & shuttle which was very convenient
Diane, 5-night trip

10/10 Exceptional

We enjoyed our stay here. We were in town for a baseball game so we didn’t use the room for more than sleeping, but it was very nice and quiet. I would definitely recommend 10/10!
Ashleigh, 1-night trip

10/10 Exceptional

Worked well for an overnight stay . And really appreciated the shuttle to the aurport
Bryan, 1-night trip

10/10 Exceptional

Great stay!

It was greet! Dront desk staff were very friendly and helpful. Our room was clean and comfortable and we had a great stay. The shuttle service was great as well.
Amanda, 1-night trip