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Best Western Plus The Charles Hotel

3.0 star property
Suburban hotel with indoor pool, near Ameristar Casino St. Charles

Choose dates to view prices

Photo gallery for Best Western Plus The Charles Hotel

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave | Premium bedding, pillowtop beds, in-room safe, desk
Premium bedding, pillowtop beds, in-room safe, desk
Property amenity
Reception
Coffee service
Nestled by the river, Best Western Plus The Charles Hotel offers a serene retreat. Enjoy a free breakfast buffet on the terrace, unwind by the firepit or take a refreshing dip in the indoor pool. With in-room WiFi and dry cleaning services, you'll feel at ease. Previous guests have praised this hotel for its delightful breakfast and helpful staff.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Non-smoking
  • Pet friendly
  • Free parking
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Indoor pool
  • Fitness center
  • Business center
  • Meeting rooms
  • 24-hour front desk
  • Coffee/tea in a common area
  • Lobby fireplace
  • Vending machine
  • Laundry service
  • Self-serve laundry
  • Conference space

Feel at home (6)

  • Rollaway/extra beds
  • Microwave
  • Private bathroom
  • Separate sitting area
  • Premium TV channels
  • Daily housekeeping
The current price is $93
$107 total
includes taxes & fees
Nov 2 - Nov 3

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub (Bathtub )

Standard Room, 2 Queen Beds, Accessible, Bathtub (Bathtub ) | Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible, Bathtub (Bathtub )

7.0 out of 10
Good
(6 reviews)

Highlights

Separate sitting area
Air conditioning
Refrigerator
LCD TV
Premium bedding
Pillowtop bed
Blackout drapes/curtains
Private bathroom
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub (Bathtub )

Standard Room, 1 King Bed, Accessible, Bathtub (Bathtub ) | Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Accessible, Bathtub (Bathtub )

Highlights

Separate sitting area
Air conditioning
Refrigerator
LCD TV
Premium bedding
Pillowtop bed
Blackout drapes/curtains
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(62 reviews)

Highlights

Separate sitting area
Air conditioning
Refrigerator
LCD TV
Premium bedding
Pillowtop bed
Blackout drapes/curtains
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Separate sitting area
Air conditioning
Refrigerator
LCD TV
Premium bedding
Pillowtop bed
Blackout drapes/curtains
Private bathroom
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Separate sitting area
Air conditioning
Refrigerator
LCD TV
Premium bedding
Pillowtop bed
Blackout drapes/curtains
Private bathroom
  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.8 out of 10
Good
(56 reviews)

Highlights

Separate sitting area
Air conditioning
Refrigerator
LCD TV
Premium bedding
Pillowtop bed
Blackout drapes/curtains
Private bathroom
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Refrigerator
LCD TV
Premium bedding
Pillowtop bed
Blackout drapes/curtains
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Comfort Suites St Charles - St Louis

  • Pool
  • Free breakfast
  • Free parking
  • Free WiFi
8.4 out of 10, Very Good, 1,030 reviews
The price is $96
$110 total
includes taxes & fees
Nov 3 - Nov 4
Comfort Suites St Charles - St Louis
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About the neighborhood

Map
1425 South 5th Street, St. Charles, MO, 63301

What's nearby

  • Historic Main Street - 9 min walk - 0.8 km
  • Ameristar Casino St. Charles - 10 min walk - 0.8 km
  • St Charles Convention Center - 11 min walk - 1.0 km
  • Hollywood Casino Amphitheatre - 4 min drive - 5.3 km
  • Hollywood Casino - 7 min drive - 7.8 km

Getting around

  • St. Louis Lambert Intl. Airport (STL) - 11 min drive
  • St. Louis, MO (SUS-Spirit of St. Louis) - 21 min drive
  • Kirkwood Station - 22 min drive

Restaurants

  • ‪Texas Roadhouse - ‬4 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Cracker Barrel - ‬14 min walk
  • ‪Buffalo Wild Wings - ‬10 min walk
  • ‪Narwhal’s Crafted Urban Ice - ‬9 min walk

About this property

Best Western Plus The Charles Hotel

Best Western Plus The Charles Hotel puts you just a 5-minute drive from Ameristar Casino St. Charles and Hollywood Casino Amphitheatre. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at Dennys, which serves American cuisine and is open for breakfast, lunch, and dinner. The helpful staff and breakfast get great marks from fellow travelers.

At a glance

DONE

Hotel size

    • 133 rooms
    • Arranged over 8 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 3:00 AM
    • Express check-out available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 21
    • Check-out time is 11 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets allowed (dogs only)*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Free onsite RV/bus/truck parking
    • Wheelchair-accessible parking and van parking on site
    • Onsite parking includes off-street options
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Coffee/tea in a common area
  • Barbecue grills

Working away

  • Business center
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • Picnic area
  • Fireplace in lobby
  • Television in common areas
  • Fitness center
  • An indoor pool
  • Banquet hall
  • Firepit
  • Outdoor furniture

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Visual alarms in hallways
  • Closed captioned TV
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 32-inch LCD TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Dennys - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner.

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge of USD 25.00 (subject to availability)
  • Late check-out can be arranged for an extra charge of USD 25.00 (subject to availability)

Children & extra beds

  • Rollaway beds are available for USD 10.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 25 per pet, per night (maximum USD 125.00 per stay)

Policies

This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Best Western Plus Charles
Best Western Plus Charles Hotel
Best Western Plus The Charles
Best Western Plus The Charles Hotel Hotel
Best Western Plus The Charles Hotel St. Charles
Best Western Plus The Charles Hotel Hotel St. Charles

Frequently asked questions

Is there a pool at Best Western Plus The Charles Hotel?

Yes, there's an indoor pool.

Are pets allowed at Best Western Plus The Charles Hotel?

Yes, dogs are welcome. There's a charge of USD 25 per pet, per night. Service animals are exempt from fees.

Is parking offered on site at Best Western Plus The Charles Hotel?

Yes, there's free self parking. Free RV/bus/truck parking is available.

What are the check-in and check-out times at Best Western Plus The Charles Hotel?

Check-in start time: 3 PM; Check-in end time: 3:00 AM. There's a charge of USD 25.00 for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge of USD 25.00 (subject to availability). Express check-out is available.

Is there an onsite casino at Best Western Plus The Charles Hotel?

No, this hotel doesn't have a casino, but Ameristar Casino St. Charles (10-min walk) and Hollywood Casino (7-min drive) are both nearby.

What is there to do at Best Western Plus The Charles Hotel and nearby?

Best Western Plus The Charles Hotel has an indoor pool and a fitness center, as well as a picnic area.

What's the area around Best Western Plus The Charles Hotel like?

Best Western Plus The Charles Hotel is a short 10-minute walk from Ameristar Casino St. Charles and 11 minutes' walk from Historic Main Street. Travelers give top marks for the hotel's prime location.

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Reviews

Best Western Plus The Charles Hotel Reviews

8.0

Very Good

8.0

Cleanliness

8.0

Amenities

8.6

Staff & service

7.8

Eco-friendliness

7.6

Property conditions & facilities

What guests liked

  • Breakfast options were good with a lot of choices and a nice selection. (107 reviews)
  • The property offers a convenient location with a good selection of dining options nearby. (7 reviews)
  • The pool was a highlight, being clean, spacious, and open at convenient hours, with many guests enjoying its amenities. (12 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Room
Service staff
Breakfast
Bed
Bathroom
Toilet
Location
Elevator
Shower
Restaurant

Reviews

10/10 Exceptional

Staff was friendly
Frankie, 1-night trip

10/10 Exceptional

Thank you for an amazing, quiet and relaxing stay! Stay awesome team!
Gregory, 1-night trip

8/10 Very good

Good stay

Easy check-in and out. Staff very friendly. Rooms nice sized and clean.
Andrea, 1-night trip

8/10 Very good

Great Breakfast

We like staying at this hotel. Great location, the staff is very nice and they have a great breakfast.
Ann, 3-night trip

6/10 Good

Nothing to special. One night breakfast was ok. Nothing amazing but all eatable. Room was clean but dated. Air conditioner was super loud in the room.
Thomas, 1-night trip

10/10 Exceptional

Very convenient stay. The rooms were clean and the beds were comfortable.
Leah, 1-night trip

8/10 Very good

Decent stop on a long road trip

Enjoy our 1 night stay. Bed was comfortable and the room was clean, only complaint was the “pet floor” (aka the 5th floor) has a funky smell to it. Perhaps use to be a smoking floor when that was thing, but it musty and mildew smelling.
Kristine, 1-night trip

8/10 Very good

Clean and convenient, very pleasant staff.
Nancyjean, 5-night trip

10/10 Exceptional

Enjoyable Stay

Enjoyed quick check in. Room was clean and comfortable.Excellent options for breakfast. Good location and easy access to I-70.
Tim, 1-night trip

6/10 Good

The rug in our room was disgusting…dirty, sticky, damp. The toilet was TOO low. The table was sticky in our room
Rebecca, 3-night trip

10/10 Exceptional

Property was nice, clean and had a decent breakfast.
Patricia, 1-night trip

10/10 Exceptional

Awesome place to stay. Clean and friendly.
James, 1-night trip

10/10 Exceptional

yes
randy, 1-night trip

4/10 Fair

Couples trip to concert

The room was damp, musty smell, like smoking in the room had occurred. Halls smelt like someone smoking in them. Entrance and parking lot in very poor shape. We did not eat breakfast, wine to look for banana and was not one. Apples and unripe oranges. Other food looked decent.
Claudia, 1-night trip

10/10 Exceptional

Check in was very easy and the staff was appropriate. Room was clean and quiet. Carpets were old but clean. Breakfast was good but not being able to keep our dog in the dining room was inconvenient. Location was very easy to find and close to many things. Would recommend
Jennifer, 1-night trip

4/10 Fair

Rooms need remodeling!!!

Our room needs remodeling fast! Carpet has stretched and no longer fits the floor. The room smelled moldy and was very dark. Not inviting at all.
Kim, 1-night trip

2/10 Poor

The room smelled moldy and musky.. everything felt wet. And the beds were old and hard.. ask to move rooms and was told they couldnt move us because we booked thru Hotels.com and they were allowed to change the room type... not happy at all!!
Krista, 1-night trip

6/10 Good

not staying there again.

shower dripped all night and would not turn on. so we took no shower. sad. but the faucet of shower dripped all night. so weird. bed was hard. clean but hard.
edward, 1-night trip

8/10 Very good

Breakfast was ok. Room very comfortable
JULIE J, 1-night trip

4/10 Fair

Just kinda gross

There was nothing specifically gross, this place was just generally pretty gross. If you can swing the extra $40, book another option nearby.
Phil, 1-night trip

6/10 Good

The hotel is pet friendly. I arrived 45 minutes earlier than check in time and was told that it would be an extra $25. That policy sucks. The room, while clean, looked worn. Especially the carpets. The breakfast did not look fresh or appetizing. We skipped it. All in all, not bad, not great.
Harry, 2-night trip

10/10 Exceptional

Clean rooms, friendly staff ready to help.
Cristen, 2-night trip

8/10 Very good

The air conditioning was not working properly. We ha to turn it down to 64 just to be comfortable. Also there were issues with the faucet in the bathtub.
Mary, 3-night trip

8/10 Very good

Bed coverings much too heavy for temperature controlled room. The plastic knob for the bath/shower turned freely and didn't turn on the water or control its temperature.
Dennis, 1-night trip

10/10 Exceptional

Staff was super helpful and friendly
Mike, 1-night trip