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Hotel Las Garzas

3.0 star property
Progreso hotel with outdoor pool and restaurant

Choose dates to view prices

Experience the warm hospitality of Hotel Las Garzas, located in Chelem. Enjoy a refreshing dip in the outdoor pool, unwind on the tranquil terrace or stroll through the lush garden. With a restaurant serving up delicious meals and free self-parking for your convenience.

Reviews

5.4 out of 10

Popular amenities

  • Pool
  • Free parking
  • Restaurant
  • Air conditioning
  • Non-smoking

Main amenities (9)

  • Daily housekeeping
  • Near the beach
  • Restaurant
  • Outdoor pool
  • Breakfast available
  • Terrace
  • Air conditioning
  • Garden
  • Limited hour front desk

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
  • Free self parking

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Superior Room

Superior Room | Iron/ironing board, bed sheets

Superior Room

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Iron/ironing board, bed sheets

Standard Room, 2 Double Beds

  • 15 sq m
  • Sleeps 4
  • 2 Double Beds

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The price is $61
$73 total
includes taxes & fees
May 26 - May 27
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About the neighborhood

Map
742 Calle 17 Chelem, entre 128 y 130, Progreso, YUC, 97336

What's nearby

  • Chelem Park - 6 min walk - 0.6 km
  • Progreso Beach - 18 min drive - 11.1 km
  • Progreso Pier - 18 min drive - 11.1 km
  • U.S. Consulate General Mérida - 39 min drive - 42.0 km
  • Paseo de Montejo - 43 min drive - 44.1 km

Getting around

  • Mérida International Airport (MID) - 59 min drive

Restaurants

  • ‪Pescadería D'suemy - ‬5 min walk
  • ‪Playa Dorada - ‬3 min drive
  • ‪Lizard Joe's Yucatexa - ‬2 min walk
  • ‪Costa Azul Restaurante - ‬15 min walk
  • ‪Restaurante Costa Azul II Carretera Chuburna Pto. - ‬4 min drive

About this property

Hotel Las Garzas

  • When you stay at Hotel Las Garzas, you'll be within a 15-minute drive of Progreso Pier. After having fun at the outdoor pool, you can grab a bite to eat at the restaurant. Other features include a terrace and a garden.

At a glance

DONE

Hotel size

    • 35 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • The front desk is open daily from 9:00 AM - 6:00 PM
    • Front desk staffed during limited hours
    • This property doesn't offer after-hours check-in
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (10 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets not allowed
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Onsite parking limited
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 9:00 AM–11:30 AM
  • Restaurant

Traveling with children

  • Children stay free (see details)

What to do

  • Beach nearby

Services

  • Front desk (limited hours)

Facilities

  • Garden
  • Terrace
  • An outdoor pool

Accessibility

  • Upper floors accessible by stairs only
  • 1 stairs to reach property

Room amenities

Home comfort

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Soap and shampoo
  • Towels

More

  • Daily housekeeping

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately MXN 200.00 per person

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 7:00 PM

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

There is limited hot water on site.

This property does not have elevators.

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche

Also known as

Capital O Las Garzas

Hotel Las Garzas Hotel

Hotel Las Garzas Progreso

Hotel Las Garzas Hotel Progreso

Frequently asked questions

Does Hotel Las Garzas offer free cancellation for a full refund?

Yes, Hotel Las Garzas does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Las Garzas?

Yes, there's an outdoor pool. Guests have pool access from 9:00 AM to 7:00 PM.

Are pets allowed at Hotel Las Garzas?

Sorry, pets aren't allowed.

Is parking offered on site at Hotel Las Garzas?

Yes, there's free self parking. Parking spots may be limited.

What are the check-in and check-out times at Hotel Las Garzas?

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM. Check-out time is noon.

What is there to do at Hotel Las Garzas and nearby?

Hotel Las Garzas has an outdoor pool and a garden.

Are there restaurants at or near Hotel Las Garzas?

Yes, there's an onsite restaurant.

What's the area around Hotel Las Garzas like?

Hotel Las Garzas is in Chelem, a short 6-minute walk from Chelem Park.

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Reviews

Hotel Las Garzas Reviews

5.4

5.0

Cleanliness

4.0

Location

5.8

Staff & service

4.4

Property conditions & facilities

Reviews

Verified

4/10 Fair

Way overpriced for basically an old and run down hotel. What I was told is there are really no good hotels in Chelem. I think I agree!
2-night trip
Verified

4/10 Fair

Customer service counts: The hotel contacted me (WhatsApp) to say that the rate I booked was too low, and they would not honor it. They said to contact OYO for any refund. I booked on Expedia (rate was the same on every booking website). Then, I received an email saying due to COVID, they were closing this hotel and offering me a stay at another OYO nearby. As a previous Airbnb host, and now a small business owner, the customer service was pretty appalling. If left us (driving to the hotel) to book another hotel, while we were charged by Expedia for the stay and 6 days later have not been refunded. As a business owner, I would have at least offered a solution instead of rudely informing the customer that the rate was too low and to seek a refund without any assistance. We ended up staying in 3 hotels the same week, all OYO, and have only great things to say. Now, we have rented a home near this hotel and pass by it almost daily. We can’t recommend it. I hope the $19 we paid for night helps the hotel during this difficult time... because for $20 they have means they not only lost a potential repeat customer, but a resident in the area who has many families members visit and has to send them to a local hotel. That $20 difference (we would have paid) they could have absorbed and would have had a full house in 3 months (as we are getting married and cannot host all of my husband’s relatives), not to mention ongoing stays from family members.
1-night trip
Verified

2/10 Poor

Tiene agua de mar en las salidas de los baños, que se supone debes de usar para bañarte y lavarte los dientes (qué no hicimos) al detectarlo, instalaciones antiguas y mal olor en los cuartos y pasillos
2-night trip
Verified

4/10 Fair

DESCUIDADO Y VIEJO

Hoteles e instalaciones descuidadas y viejas (chapoteadero sucio), len la habitación que me dieron me avisaron que no llegaba el wifi, el baño y el caño apestaban horrible y las ventanas no abrían para poder orear el cuarto, no te dan control remoto del televisor (no vi television de todas maneras) pero al parecer debes de pagar o dejar un depósito por el mismo, encontré una cucaracha en el baño, tuve que tapar todas las coladeras para que no salieran más bichos y disminuyera el olor, el ventilador de techo demasiado ruidoso, estacionamiento gratis pero inseguro, las únicas dos cosas buenas de este hotel fue la ubicación y que el aire acondicionado funcionaba bien.
Patricia, 1-night trip
Verified

6/10 Good

sin agua caliente

Mi experiencia únicamente fue desagradable el servicio de la regadera que no había agua caliente y llaves de lavabo y regadera en mal estado.
Jaime Luis, 1-night trip
Verified

10/10 Exceptional

Muy buen servicio, buena ubicación, un hotel chiquito pero cómodo y muy cerca del mar. El unico inconveniente es que no hay señal de Tv.
1-night trip
Verified

4/10 Fair

fue decepcionante el wifi no servía, la tele tampoco, el baño sucio y el clima tenia goteras y se anegaba el piso, no nos pudieron cambiar de habitación te entregan las toallas y dos miseros jabones y muestras medicas de shampoo a cambio de tu INE, la desconfianza total y me cobraron un 5% mas de impuesto que no estaba en la pagina, y el agua caliente solo de noche funcionó lo demas bien :S
1-night trip
Verified

2/10 Poor

Pésimo servicio e instalaciones sin mantenimiento

Mala recepción, no nos querían dar las amenidades completas. El sanitario no servía, se tardó demasiado en tener agua caliente, muy sucio, la habitación no tenía ni dónde acomodar la ropa, sin televisión y un largo etc. No lo recomiendo
1-night trip
Verified

8/10 Very good

Muy atentos todos y serviciales, se come rico en el restaurante
Aline, 2-night trip
Verified

10/10 Exceptional

1-night trip