I rarely write reviews, but after staying here, I feel compelled to warn others. This hotel is a complete letdown and I a prime example of false advertising. The photos on the website are completely misleading, showing rooms and amenities that do not exist.
The room we were given outdated, and smelled like mildew and smoke. The carpets were stained, there were holes in the bedsheets, and the bathtub was covered in mildew and grime—absolutely disgusting.
What makes this worse is that I didn't even stay in the hotel because of these unsanitary conditions. I provided more than adequate photo evidence to Expedia, but they still refuse to refund me. Absolutely appalling customer service!
Honestly, this place is a scam. Do yourself a favor and stay somewhere else. This place is nothing like what they promise online, and Expedia’s lack of accountability only adds to the frustration.