We returned from Istanbul on 29th August following a 10 night stay at the Meserret Palace Hotel. We were a little apprehensive given some of the reviews, however, our stay was amazing. Yes, the property is a little dated, but that is to be expected for a property over 100 years old in a city like Istanbul. The roads are manic outside the hotel and horns are honked constantly, but you have to appreciate that you are incredibly close to many of the tourist attractions. Do take ear plugs if you want silence at night/early mornings. Our room (Exclusive Suite) was dressed in a traditional Ottoman style. Housekeeping arrive daily and if you miss them or need anything extra doing, you only have to call Reception and ask. Breakfast is traditional turkish fare. This may not suit those looking for a continental breakfast UK style, but it was fresh and regularly topped up. I saw some negative comments about the Manager, but we found him to be professional, caring, attentive and welcoming, a lovely man. Front of house staff are wonderful, all 4 of the young men we met were so friendly and happy to assist in any way they could. A special mention goes to Çan and Recep, both always greeted us with smiles on their faces, Çan especially went the extra mile with advice on the most efficient way to get around the City and hidden little gems to visit. We would happily stay here again. 5 Star Service all around.