In the heart of Lucerne, Hotel Central Luzern offers a vibrant retreat with a free breakfast buffet, an art gallery on site and shopping mall. Enjoy cycling or relax at the playground while staying connected with in-room WiFi. The multilingual staff has impressed guests who praise this hotel's central location.
Hotel Central Luzern puts you in a great location, within just a 10-minute walk of Chapel Bridge and Lucerne Town Hall. Guests looking to stay active can check out the nearby hiking/biking trails, mountain biking, and cross-country skiing, and free perks include WiFi and buffet breakfast daily between 7:00 AM and 10:00 AM. Other highlights include a bar/lounge and a terrace. Fellow travelers say great things about the helpful staff and breakfast.
At a glance
DONE
Hotel size
46 rooms
Arranged over 5 floors
DONE
Arriving/Leaving
Check-in start time: 2 PM; Check-in end time: 10:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11 AM
Contactless check-out available
DONE
Special check-in instructions
The front desk is open daily from 7 AM - 10:00 PM
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours
If you arrive at the property after hours, you'll need to check in at an alternate location: [Seidenhofstrasse 5, Luzern]
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Onsite self parking (CHF 18.00 per day; includes in/out privileges)
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast each morning 7:00 AM–10:00 AM
Bar/lounge
Coffee/tea in a common area
Shared refrigerator
Water dispenser
Traveling with children
Playground
What to do
Bicycle rentals nearby
Hiking/biking trails nearby
Horse riding nearby
Downhill skiing nearby
Segway rentals/tours nearby
Ziplining nearby
Snowboarding nearby
Services
Front desk (limited hours)
Tour/ticket assistance
Luggage storage
Multilingual staff
Bicycle rentals
Facilities
1 building/tower
Built in 1910
Picnic area
Terrace
Art gallery on site
Designer stores on site
Shopping mall on site
Accessibility
Elevator
Well-lit path to entrance
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Heating
Fan
Sleep well
Soundproofed rooms
Premium bedding
Freshen up
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: CHF 2.50 per person, per night
Parking
Self parking costs CHF 18.00 per day with in/out privileges
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
National rating
Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.
Also known as
Central Hotel Lucerne
Central Lucerne
Hotel Central Luzern Lucerne
Central Luzern Lucerne
Central Luzern
Hotel Central Luzern Hotel
Hotel Central Luzern Lucerne
Hotel Central Luzern Hotel Lucerne
Frequently asked questions
Does Hotel Central Luzern offer free cancellation for a full refund?
Yes, Hotel Central Luzern does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Central Luzern?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel Central Luzern?
Yes. Self parking costs CHF 18.00 per day.
What are the check-in and check-out times at Hotel Central Luzern?
Check-in start time: 2 PM; Check-in end time: 10:00 PM. Check-out time is 11 AM. Contactless check-in and check-out are available.
Is there an onsite casino at Hotel Central Luzern?
No, this hotel doesn't have a casino, but Grand Casino Lucerne (14-min walk) is nearby.
What is there to do at Hotel Central Luzern and nearby?
During the winter, enjoy nearby recreation like cross-country skiing and snowboarding, and return when the snow melts for cycling and hiking. Additional recreation nearby includes segway rentals. Hotel Central Luzern also has a picnic area.
What's the area around Hotel Central Luzern like?
Hotel Central Luzern is in the heart of Lucerne, a short 3-minute walk from Lucerne Station and 3 minutes' walk from Chapel Bridge. The local area is popular with nature enthusiasts and our guests say it is very central.
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Reviews
Hotel Central Luzern Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6
Cleanliness
10
Location
9.6
Staff & service
9.0
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was a highlight with a good selection and unlimited access to hot water and coffee. (170 reviews)
From real guest reviews summarized by AI.
Popular mentions
Service staff
Location
Breakfast
Room
Train station
Air conditioning
Restaurant
Old town
Bed
Walking
Reviews
Verified
10/10 Exceptional
Mar 16, 2026
Staff very kind, very nice area , breakfast wonderful
guillermo
guillermo, 1-night trip
Verified
10/10 Exceptional
Mar 9, 2026
Wonderful staff, excellent breakfast, great location, and very clean. I’d highly recommend staying here.
Loved the comfortable bed, the great location, large breakfast room to hang out in.
suzanne
suzanne, 2-night trip
Verified
10/10 Exceptional
Jan 22, 2026
Amazing stay! Location is superb. Staff are so friendly and helpful and continental brekkie was best I had in any hotel.
Deirdre
Deirdre, 4-night trip
Verified
8/10 Very good
Mar 30, 2026
Perfect location 2 mins walk from central station, 5 mins walk from chappell bridge and old town. Very cozy place, friendly and helpful staff. Not the most modern looking room but decent and clean. Noisy between rooms. Breakfast was ok.
Camilla Vågenes
Camilla Vågenes, 1-night trip
Verified
8/10 Very good
Dec 5, 2025
Clean rooms, great location and helpful staff
Eugene
Eugene, 2-night trip
Verified
10/10 Exceptional
Dec 29, 2025
Renovated room, clean, staff very friendly and helpful.
Belinda
Belinda, 1-night trip
Verified
8/10 Very good
Jan 6, 2026
Great location, friendly staff and delicious breakfast. Rooms were a bit smaller than we anticipated and the shower was fairly small. Overall, a very comfortable experience and a perfect short walk to the train station with luggage and all!
Esther
Esther, 2-night trip
Verified
8/10 Very good
Nov 8, 2025
Very comfortable location minutes from trai n station. Breakfast was great and 24 hour tea and coffee service was added plus
Razmik
Razmik, 2-night trip
Verified
10/10 Exceptional
Dec 10, 2025
Good size room. Everything was great. Nice atmosphere. Great breakfast and excellent location
Richard
Richard, 2-night trip
Verified
10/10 Exceptional
Nov 7, 2025
Clean room, comfortable bed, very welcoming staff, good breakfast, nice lounge which is open 24hrs where one can get coffee or tea for free, one time free beverage for two, great location.
Amada
Amada, 3-night trip
Verified
10/10 Exceptional
Nov 3, 2025
Perfect location and within walking distance of everywhere. Staff was very friendly, accommodating and offered daily suggestions of where to visit and dine.
Teresa
Teresa, 3-night trip
Verified
10/10 Exceptional
Nov 11, 2025
Ideal location - the hotel is a 5 min walk from the train station. The hotel is very clean, staff are helpful and breakfast is excellent. Highly recommend
Lisa
Lisa, 3-night trip
Verified
8/10 Very good
Sep 28, 2025
Convenient location and stay
This hotel is very conveniently located close to the main train station. We had a very comfortable stay and enjoyed the breakfast buffet.
Hossein
Hossein, 1-night trip
Verified
10/10 Exceptional
Dec 17, 2025
Great location to central train station, markets and city attractions. Room is not big, but is clean. The staff is friendly, helpful and professional. Especially the lounge is available 24/7, offers coffees, tea and fruits, really give a homey feeling and convenience. Really enjoy the stay.
Yilun
Yilun, 4-night trip
Verified
8/10 Very good
Dec 10, 2025
Check was easy and staff was super helpful. Room was clean but small. Breakfast was good.
Kristi
Kristi, 2-night trip
Verified
10/10 Exceptional
Sep 25, 2025
Great place to stay on our honeymoon! The room was nice, breakfast was great, and the staff was extremely helpful! Would recommend!
Kaitlin
Kaitlin, 2-night trip
Verified
8/10 Very good
Nov 25, 2025
The hotel is well situated, walking distance to old Lucerne (5 min) walking distance to Lucerne Central train station 5 min). Very convenient at the center of everything.
Nice breakfast spread, access to free coffee and tea all days as well as water.
Khoi
Khoi, 3-night trip
Verified
10/10 Exceptional
May 27, 2025
Great stay
Great location and hotel
David
David, 3-night trip
Verified
10/10 Exceptional
Sep 9, 2025
Staff were friendly and helpful.
Debra
Debra, 2-night trip
Verified
10/10 Exceptional
Oct 20, 2025
Wonderful hotel with perks!
Beautiful hotel room and dining room. Staff were so friendly and helpful. The breakfast bar was top notch. Grateful for the tea & coffee machine and dining area that was open 24-7.
Ravina
Ravina, 3-night trip
Verified
10/10 Exceptional
Oct 7, 2025
Very clean, quiet. Wonderful and generous breakfast
Harold
Harold, 4-night trip
Verified
10/10 Exceptional
Jun 11, 2025
Best breakfast, cute room, super clean, ideal location for trains and walking the old town area.