Experience a peaceful retreat at Quality Inn & Suites New Hartford - Utica, where the natural beauty of the garden and an arcade/game room await. Unwind with in-room WiFi, get moving at the gym, or enjoy continental breakfast.
Reviews
7.27.2 out of 10
Good
Popular amenities
Gym
Pet friendly
24/7 front desk
Air conditioning
Free parking
Main amenities (7)
Daily housekeeping
Fitness center
24-hour front desk
Air conditioning
Garden
Arcade/game room
Vending machine
Feel at home (6)
Private bathroom
Garden
Daily housekeeping
Coffee/tea maker
Blackout drapes/curtains
Flat-panel TV
The current price is $92
$92
$104 total
includes taxes & fees
Jul 29 - Jul 30
Room options
Available filters for rooms
Showing 6 of 6 rooms
View all photos for Suite, 1 King Bed, Non Smoking
Suite, 1 King Bed, Non Smoking
Highlights
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Renovated in 2022
Blackout drapes/curtains
Separate bedroom
Private bathroom
Sleeps 2
1 King Bed
View all photos for Room, 1 King Bed, Accessible, Non Smoking
Room, 1 King Bed, Accessible, Non Smoking
8.48.4 out of 10
Very good
6 reviews
(6 reviews)
Highlights
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Renovated in 2022
Blackout drapes/curtains
Separate bedroom
Private bathroom
Sleeps 2
1 King Bed
View all photos for Standard Room, 2 Double Beds, Non Smoking
Standard Room, 2 Double Beds, Non Smoking
7.27.2 out of 10
Good
24 reviews
(24 reviews)
Highlights
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Renovated in 2022
Blackout drapes/curtains
Separate bedroom
Private bathroom
Sleeps 4
2 Double Beds
View all photos for Suite, Non Smoking (2 Double beds, 1 Sofa Bed)
Suite, Non Smoking (2 Double beds, 1 Sofa Bed)
8.48.4 out of 10
Very good
6 reviews
(6 reviews)
Highlights
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Renovated in 2022
Blackout drapes/curtains
Sofa bed
Separate bedroom
Sleeps 4
2 Double Beds and 1 Twin Sofa Bed
View all photos for Standard Room, 1 King Bed, Non Smoking
Standard Room, 1 King Bed, Non Smoking
8.08.0 out of 10
Very good
34 reviews
(34 reviews)
Highlights
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Renovated in 2022
Blackout drapes/curtains
Separate bedroom
Private bathroom
Sleeps 2
1 King Bed
View all photos for Room, 1 King Bed, Accessible, Non Smoking
Enjoy your visit to New Hartford with a stay at Quality Inn & Suites New Hartford - Utica. Guests can visit the fitness center for a workout, and free perks include WiFi, self parking, and continental breakfast daily between 6:00 AM and 9:00 AM. Fellow travelers love the helpful staff.
Languages
English, Hindi
At a glance
DONE
Hotel size
65 rooms
Arranged over 2 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21
Check-out time is 11:00 AM
Late check-out subject to availability
DONE
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
DONE
Children
No cribs (infant beds)
DONE
Pets
Pets allowed (dogs and cats only, 2 total, up to 50 lbs per pet)*
Service animals welcome
Specific rooms only*
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Wheelchair-accessible parking on site
Property amenities
Food and drink
Free continental breakfast each morning 6:00 AM–9:00 AM
Services
24-hour front desk
Facilities
Garden
Fitness center
Arcade/game room
Accessibility
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Upper floors accessible by stairs only
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
Flat-screen television
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout drapes/curtains
Bed sheets provided
What to enjoy
Individually furnished and decorated
Freshen up
Private bathroom
Shower/tub combination
Free toiletries
Towels
Stay connected
Desk
Free WiFi
Free long-distance and local calls
Desk chair
More
Daily housekeeping
Fees & policies
Refundable deposits
Cash deposit: USD 150 per accommodation, per stay
Pets
Service animals exempt from fees
Pet deposit: USD 50 per stay
Pets are allowed for an extra charge of USD 30.00 per pet, per night
Policies
This property does not have elevators.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club
Also known as
New Hartford Hotel Hotel
New Hartford Hotel New Hartford
New Hartford Hotel Hotel New Hartford
Frequently asked questions
Does Quality Inn & Suites New Hartford - Utica offer free cancellation for a full refund?
Yes, Quality Inn & Suites New Hartford - Utica does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Quality Inn & Suites New Hartford - Utica?
Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 50 lbs per pet. There's a charge of USD 30.00 per pet, per night, and there's also a deposit of USD 50 per stay. Service animals are exempt from fees.
Is parking offered on site at Quality Inn & Suites New Hartford - Utica?
Yes, there's free self parking.
What are the check-in and check-out times at Quality Inn & Suites New Hartford - Utica?
Check-in start time: 3:00 PM; Check-in end time: 2:00 AM. Check-out time is 11:00 AM.
Is there an onsite casino at Quality Inn & Suites New Hartford - Utica?
No, this hotel doesn't have a casino, but Vernon Downs Casino (19-min drive) is nearby.
What is there to do at Quality Inn & Suites New Hartford - Utica and nearby?
Quality Inn & Suites New Hartford - Utica has a fitness center and an arcade, as well as a garden.
What's the area around Quality Inn & Suites New Hartford - Utica like?
Quality Inn & Suites New Hartford - Utica is located a short 8-minute walk from New Hartford Recreation Center.
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Quality Inn & Suites New Hartford - Utica Reviews
Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.2/10
Cleanliness
7.6/10
Staff & service
6.6/10
Amenities
6.8/10
Property conditions & facilities
7.4/10
Eco-friendliness
Popular mentions
Room
Breakfast
Building
Service staff
Bed
Bathroom
Location
Elevator
Family friendly
Toilet
Reviews
8/10 Very good
Jun 1, 2025
Nice place to stay on our way to Maine.
Vickie
Vickie, 1-night trip
10/10 Exceptional
May 13, 2025
Great place to stay
the hotel staff is friendly, the rooms are neat and clean.
JEFFREY
JEFFREY, 2-night trip
10/10 Exceptional
May 18, 2025
Very friendly staff. Hotel was great.
Muhaba
Muhaba, 1-night trip
10/10 Exceptional
Apr 11, 2025
Great hotel!
Check in staff was very courteous and professional. Hotel was very clean. Will definitely stay at again.
jason
jason, 1-night trip
10/10 Exceptional
Mar 30, 2025
Breakfast was good staff was excellent
Dorothea
Dorothea, 2-night trip
8/10 Very good
Jun 10, 2025
Was a great updated room. Comfortable. Desk staff very helpful. However, both mornings I was awakened by the cleaning staff at 7 AM speaking very loudly to each other.
Linda
Linda, 2-night trip
6/10 Good
Jul 14, 2025
I was ok. Outdated, and not the most clean. Also did not have extra blankets or other common amenities. The free breakfast was decent though.
Laura
Laura, 1-night trip
10/10 Exceptional
Mar 17, 2025
This place is by so far my favorite place to stay
Luis
Luis, 1-night trip
6/10 Good
Jul 19, 2025
Adequate for the price.
Room was clean. Did get the handicap accessible room that came with a larger bathroom, but no walk in shower, still had to step into a tub and the toilet height was standard. Sink was not a Vanity style so very difficult to put on cosmetics in the morning. Breakfast was unappealing so went to a local diner. Since it was just an overnight stay it was fine.
Eva
Eva, 1-night trip
8/10 Very good
Jul 1, 2025
Stay 7/26-7/30
This is my second time staying at this property. The rooms were clean and comfortable, the staff was friendly. Only one issue was had on this last stay, the TV in the bedroom did not work. I reported it several times and in my 4 night stay it was never fixed nor was I given any reason if it was attempted or why it wasn’t fixed.
Michael
Michael, 4-night trip
6/10 Good
Jul 19, 2025
Surprised and not in a good way
This property is very run down. The couch in the sitting area looks like they picked it up on the curb somewhere. Too dirty to sit on. Bed was on a metal base (possibly to keep bed bugs off?). It made loud noise every time you rolled over. Last minute place to stay on our trip back home.
Kim
Kim, 1-night trip
6/10 Good
Jun 19, 2025
I booked 2 rooms and the staff had trouble locating the 2nd room. The bathroom was very small and not the cleanest but sufficient for the one night we were there.
Rebecca
Rebecca, 1-night trip
8/10 Very good
Mar 28, 2025
The room was clean, the bed was comfortable and the breakfast was good.
I would come back to this hotel
Eric
Eric, 1-night trip
10/10 Exceptional
Feb 16, 2025
comfortable hotel for a business trip or a few days with the family.
EINSTEIN
EINSTEIN, 1-night trip
6/10 Good
May 5, 2025
Decent place to stay.
I stayed for 3 nights. The walls are pretty thin. Beds are very comfy and the inside of the hotel and the rooms are really nice.
The people who work there are very kind.
The breakfast was the usual and it was in a district with nothing else around.
Tammy
Tammy, 2-night trip
8/10 Very good
May 4, 2025
Good overall
Front desk staff was very friendly. Breakfast was good. Our beds were comfortable, but one comforter had a big stain on it.
Sara
Sara, 1-night trip
8/10 Very good
Feb 19, 2025
The staff was very nice!
JASON
JASON, 1-night trip
10/10 Exceptional
Dec 25, 2024
Perfect stay
Aung Phyo
Aung Phyo, 1-night trip
10/10 Exceptional
Feb 9, 2025
Staff were very helpful and cordial . I would like to stay here when ever I return to this city .
Sudhir
Sudhir, 4-night trip
10/10 Exceptional
Oct 18, 2024
Great stay
Overall great stay
JESSE L
JESSE L, 1-night trip
10/10 Exceptional
Dec 2, 2024
Great place to stay
Very nice clean hotel. The staff was very kind and helpful. Thank you for a great stay
Thomas
Thomas, 2-night trip
10/10 Exceptional
Apr 18, 2025
Bathroom was super small. Other than that the
Monica
Monica, 1-night trip
8/10 Very good
Apr 8, 2025
Very basic, what we needed for the price. However, room had an odd smell