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HS HOTSSON Hotel Acapulco

3.5 star property
Beachfront hotel with pool bar, near Diana the Huntress

Choose dates to view prices

Escape to HS HOTSSON Hotel Acapulco, nestled near Condesa Beach and Papagayo Beach. Relax at the poolside bar or 24-hour gym, indulge in international cuisine at one of the 4 on-site restaurants, enjoy dry cleaning/laundry services and free WiFi.
VIP Access

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Free WiFi
  • Restaurant
  • Bar

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 4 restaurants and 2 bars/lounges
  • 4 outdoor pools
  • Breakfast available
  • Beach umbrellas
  • Valet parking
  • Self parking
  • Children's pool
  • Pool bar
  • Room service
  • Business center

Feel at home (6)

  • Children's pool
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Elevator
  • Cable TV service
The current price is $108
$130 total
includes taxes & fees
May 18 - May 19

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Deluxe Room, 1 King Bed, Balcony, Partial Ocean View

Deluxe Room, 1 King Bed, Balcony, Partial Ocean View | In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Room, 1 King Bed, Balcony, Partial Ocean View

8.6 out of 10
Excellent
(69 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Balcony, Partial Ocean View

In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Room, 2 Double Beds, Balcony, Partial Ocean View

8.2 out of 10
Very good
(80 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed, Balcony, Partial Ocean View

Junior Suite, 1 King Bed, Balcony, Partial Ocean View | In-room safe, desk, laptop workspace, iron/ironing board

Junior Suite, 1 King Bed, Balcony, Partial Ocean View

9.4 out of 10
Exceptional
(3 reviews)
  • 61 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Double Beds, Balcony, Partial Ocean View

In-room safe, desk, laptop workspace, iron/ironing board

Junior Suite, 2 Double Beds, Balcony, Partial Ocean View

8.4 out of 10
Very good
(8 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Balcony, Bay View

Suite, 1 King Bed, Balcony, Bay View | In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Balcony, Bay View

8.4 out of 10
Very good
(12 reviews)
  • Bay view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Senior Suite, 1 King Bed, Jetted Tub

Senior Suite, 1 King Bed, Jetted Tub | In-room safe, desk, laptop workspace, iron/ironing board

Senior Suite, 1 King Bed, Jetted Tub

  • Bay view
  • 81 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 2 Bedrooms, Private Pool, Ocean View

Presidential Suite, 2 Bedrooms, Private Pool, Ocean View | In-room safe, desk, laptop workspace, iron/ironing board

Presidential Suite, 2 Bedrooms, Private Pool, Ocean View

  • Ocean view
  • 233 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Luxury Double Room, 2 Double Beds, Accessible, Ground Floor

Luxury Double Room, 2 Double Beds, Accessible, Ground Floor | In-room safe, desk, laptop workspace, iron/ironing board

Luxury Double Room, 2 Double Beds, Accessible, Ground Floor

10.0 out of 10
Exceptional
(1 review)
  • 26 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Family Villa

Family Villa | Private kitchen

Family Villa

  • 177 sq m
  • 4 bedrooms
  • Sleeps 6
  • 2 King Beds, 1 Twin Bed and 1 Large Twin Sofa Bed

Similar properties

Front of property
Hotel Emporio Acapulco
Costera Acapulco
  • Pool
  • Spa
  • Airport transfer
  • Parking available
8.4 out of 10, Very Good, 1,737 reviews
The price is $106
$128 total
includes taxes & fees
Jun 1 - Jun 2
Hotel Emporio Acapulco
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About the neighborhood

Map
Av. Costera Miguel Aleman 1803, Fracc. Magallanes, Acapulco, GRO, 39670

What's nearby

  • Diana Galleries Mall - 3 min walk - 0.3 km
  • Diana the Huntress - 7 min walk - 0.6 km
  • Condesa Beach - 7 min walk - 0.6 km
  • Parque Papagayo - 12 min walk - 1.0 km
  • Papagayo Beach - 15 min walk - 1.3 km

Getting around

  • General Juan N. Alvarez Intl. Airport (ACA) - 17 min drive
  • Area shuttle (surcharge)

Restaurants

  • ‪Helados Santa Clara - ‬1 min walk
  • ‪Los Tarascos - ‬2 min walk
  • ‪Mercado El Pueblito - ‬3 min walk
  • ‪Nude at the Beach - ‬6 min walk
  • ‪Barra Vieja 520 - ‬2 min walk

About this property

HS HOTSSON Hotel Acapulco

HS HOTSSON Hotel Acapulco offers a great location, putting you within just a 10-minute walk of Diana the Huntress and Condesa Beach. After a dip in one of 4 outdoor pools, guests can grab a bite to eat at NUDE AT THE BEACH, one of 4 restaurants, which serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights include 2 bars/lounges, a poolside bar, and a children's pool.

All inclusive

All-inclusive room rates at HS HOTSSON Hotel Acapulco are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

At a glance

DONE

Hotel size

    • 506 rooms
    • Arranged over 28 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 6 AM
    • Contactless check-in available
    • Express check-in available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
    • This property requires valid ID for all guests at check-in, regardless of age. A birth certificate should be presented for children to confirm age.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (MXN 175 per night)
    • Onsite valet parking (MXN 175 per night)
    • Limited self and valet parking on site
    • Onsite carport
DONE

Offsite

    • Area shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–noon
  • 4 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Room service
  • Snack bar/deli

Traveling with children

  • Children's pool

What to do

  • On the beach
  • Access to nearby outdoor pool
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Parasailing nearby
  • Surfing/body boarding nearby
  • Ziplining nearby

Working away

  • Business center
  • Meeting rooms
  • Conference space (9483 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Beach umbrellas

Facilities

  • 1 building/tower
  • Built in 1982
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • 4 outdoor pools
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Tile flooring in room

Room amenities

Be entertained

  • Cable TV channels

Home comfort

  • Air conditioning
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

NUDE AT THE BEACH - Overlooking the ocean, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Los Caracoles - This poolside restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open select days.
Pagliacci - Overlooking the ocean, this theme restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open select days.
LOS ARCOS - Overlooking the ocean, this theme restaurant specializes in Mexican cuisine and serves lunch only. Guests can enjoy drinks at the bar. Reservations are required. Open select days.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MXN 490 for adults and MXN 230 for children
  • Area shuttle service is offered for an extra charge

Parking

  • Self parking costs MXN 175 per night
  • Valet parking costs MXN 175 per night

Pool, spa, & gym (if applicable)

  • Children under 12 years old are not allowed in the swimming pool without adult supervision

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard, American Express

Cashless transactions are available.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Outside food and drink are not permitted on the premises.

Also known as

Gran Plaza Acapulco

HS HOTSSON Smart Acapulco Hotel

Crowne Plaza Hotel Acapulco

HS HOTSSON Smart Hotel

Crowne Plaza Acapulco Hotel Acapulco

HS HOTSSON Smart

Frequently asked questions

Does HS HOTSSON Hotel Acapulco offer free cancellation for a full refund?

Yes, HS HOTSSON Hotel Acapulco does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at HS HOTSSON Hotel Acapulco?

Yes, there are 4 outdoor pools and a children's pool.

Are pets allowed at HS HOTSSON Hotel Acapulco?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at HS HOTSSON Hotel Acapulco?

Yes. Self parking costs MXN 175 per night. Valet parking costs MXN 175 per night. Parking spots may be limited.

What are the check-in and check-out times at HS HOTSSON Hotel Acapulco?

Check-in start time: 3 PM; Check-in end time: 6 AM. Check-out time is noon. Express check-in and contactless check-in and check-out are available.

What is there to do at HS HOTSSON Hotel Acapulco and nearby?

Have fun with activities like cycling, boat tours, and hiking, and practice your swing at the nearby golf course. Enjoy a swim in one of the 4 outdoor swimming pools or use the hotel's other amenities, which include 2 bars and access to a nearby outdoor pool.

Are there restaurants at or near HS HOTSSON Hotel Acapulco?

Yes, there are 4 onsite restaurants, featuring international cuisine, ocean views, and poolside dining.

What's the area around HS HOTSSON Hotel Acapulco like?

HS HOTSSON Hotel Acapulco is located on the waterfront in Costera Acapulco, a short 7-minute walk from Diana the Huntress and 17 minutes' walk from Papagayo Beach.

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Reviews

HS HOTSSON Hotel Acapulco Reviews

8.8

Excellent

9.0

Cleanliness

8.6

Amenities

8.8

Staff & service

8.6

Property conditions & facilities

Guest review summary

What guests liked

  • The property offers a beautiful beach view, easy access to the beach, and clean beach chairs. (11 reviews)
  • The pool facilities and pool areas were generally well-regarded for their cleanliness and nice views. (10 reviews)
  • The breakfast buffet was excellent and the staff were very friendly. (3 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Room
Service staff
Food
Location
View
Beach
Drinks
Restaurant
Family friendly
Breakfast

Reviews

Verified

10/10 Exceptional

Staff was awesome, rooms were exceptional clean
Kathy, 4-night trip
Verified

10/10 Exceptional

I’m happy the room is clean,the staff very gentle
Silvia, 4-night trip
Verified

8/10 Very good

View was nice
Umberto, 3-night trip
Verified

10/10 Exceptional

As always, friendly warm welcome service, clean rooms, easy access to the beach, excellent breakfast buffet!
María, 2-night trip
Verified

8/10 Very good

The balcony view was amazing! The room was clean. Staff was very friendly and helpful. We enjoyed our stay!
Adriana, 3-night trip
Verified

10/10 Exceptional

Without a doubt, one of the best hotels I’ve ever stayed in during a Mexican vacation. This hotel is outstanding. I highly recommend this hotel. We were treated so nicely by the staff from the front desk to security. This hotel has three swimming pools and a private beach. The location is fantastic and you can see the hotel for me anywhere, so you never get lost! We will definitely be back. I can’t imagine staying anywhere else in Acapulco.
John, 4-night trip
Verified

10/10 Exceptional

Room was nice and clean.
Franklin, 4-night trip
Verified

10/10 Exceptional

Location nice everything it's close by. The view Awesome! everything was was nice, room service nice, no complains. Would I stay again yes definitely.
Jesus, 3-night trip
Verified

10/10 Exceptional

I was delighted with my stay at the Hotsson hotel. The place was spotless and the housekeeper made sure it stayed that way during my stay. I loved the customer service from everyone in the hotel, from the front desk the restaurant, the bartenders, and all the security personnel around the hotel. I will definitely go back for my next vacation.
Soraya Yuridia, 3-night trip
Verified

8/10 Very good

Staff was courteous. Shower drain not working properly and water wouldn’t drain. Otherwise, room was clean. Hotel also was kept clean
Janet, 2-night trip
Verified

10/10 Exceptional

Clean room
Maria Luisa, 3-night trip
Verified

6/10 Good

The hotel itself is decent. Spacious room, comfortable bed and really nice view. The pool area is nice, as is the beach. While some staff (like the valet and pool guys) were friendly with great service, I can't say the same for the front desk and secuity staff. We had a very unpleasant experience too long to describe here after arriving back to the property early in the morning from a concert. I will point out we were completely sober and not unruly. The front desk and security were very unprofessional and we were treated badly and with undue suspicion of not really being guests. Security wouldn't even let my wife use a nearby bathroom while we tried to sort out the issue with them and she was in extreme discomfort needing the restroom. We also had a staff member barge into our room on the scond night after only one quick knock. They entered before we could even acknowledge that we were in the room, and we were in bed and not clothed. Not so much as an apology as the staff member quickly exited when they realized we were there. I'm still not even sure why they were entering the room in the first place as the room had been cleaned earlier and we reported no issue in need of service. We were also never acknowledged as VIP expedia and were not given our welcome perk. The wifi also was super slow and at times completely gone. The hotel could definitely train staff better, starting with common courtesy.
Sean, 2-night trip
Verified

8/10 Very good

The view from the room
Tuong, 2-night trip
Verified

10/10 Exceptional

Clean room, great service.
Diego, 1-night trip
Verified

8/10 Very good

Great location.
Tonantzin, 3-night trip
Verified

10/10 Exceptional

Very honest hotel, i left some stuff behind and they called me right away
Saul, 4-night trip
Verified

10/10 Exceptional

Excelente todo.
Lizette, 1-night trip
Verified

10/10 Exceptional

We had a great time here
Alexandra, 4-night trip
Verified

10/10 Exceptional

Todo excelente!!
Morayma, 2-night trip
Verified

10/10 Exceptional

Excellent service great food. Gladly will come back again!!
Valeria, 2-night trip
Verified

10/10 Exceptional

Todo excelente
KARINA, 3-night trip
Verified

8/10 Very good

L
Luis, 3-night trip
Verified

8/10 Very good

Staffing
Christian M, 3-night trip
Verified

8/10 Very good

Excelente
Alfredo, 3-night trip
Verified

10/10 Exceptional

Todo excelente
Daniel, 1-night trip