Where to start. The front desk lady was rude because my flight was late and I was checking in after midnight. There were no batteries for the remote control for the TV, therefore no TV. They had NO replacement batteries on the premises. Then the cream on the top, I turned in the bathroom lights and 5 or more roaches suddenly started scurrying about. I went in the shower room and immediately saw a huge spider web, with a spider eating a recent catch. There was mold all over the bathroom. This was the most unsanitary conditions I’ve ever experienced. On top of all this, even though I did NOT stay, they refused to give me a refund, forcing me to call my bank and dispute the charges. Both the night clerk and the property manager, Crystal, were mean, nasty, aggressive women who did NOT care one bit about the inhumane living conditions. I have never experienced such nastiness and blatant disregard for human dignity. Unbelievable!