In the heart of New Orleans, Sheraton New Orleans Hotel combines vibrant energy with modern comforts. Take a short stroll to Bourbon Street and Canal Street, then unwind by the outdoor pool or at Roux Bistro for breakfast and lunch. Free WiFi in public areas keeps you connected while enjoying shopping on site, dry cleaning services, an electric car charging station and helpful staff.
Ernest N. Morial Convention Center - 13 min walk - 1.1 km
Caesars Superdome - 14 min walk - 1.2 km
Getting around
Louis Armstrong New Orleans Intl. Airport (MSY) - 28 min drive
New Orleans Union Passenger Terminal - 20 min walk
Canal at Camp Stop - 1 min walk
Canal at Chartres Stop - 1 min walk
Canal at Magazine Stop - 1 min walk
Restaurants
Willie's Chicken Shack - 2 min walk
Creole House Restaurant & Oyster Bar - 1 min walk
Popeyes Louisiana Kitchen - 2 min walk
Voodoo Chicken & Daiquiris - 2 min walk
Cafe Beignet, Canal St - 1 min walk
About this property
Sheraton New Orleans Hotel
Sheraton New Orleans Hotel offers a fantastic location, putting you just a 5-minute walk from Canal Street and Bourbon Street. Guests can take a dip in the outdoor pool or grab a bite to eat at Roux Bistro, which serves breakfast and lunch. Other features include a bar/lounge, a 24-hour fitness center, and a fitness center. Fellow travelers love the helpful staff and location. Public transportation is only a short walk: Canal at Camp Stop and Canal at Chartres Stop are just steps away.
At a glance
DONE
Hotel size
1110 rooms
Arranged over 49 floors
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Arriving/Leaving
Check-in start time: 4 PM; Check-in end time: midnight
Express check-out available
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11:00 AM
Late check-out subject to availability
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
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Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Pets
Pets allowed (dogs only, 1 total, up to 88 lbs per pet)*
Service animals welcome
Restrictions apply*
WIFI
Internet
Free WiFi in public areas
WiFi (speed: 50+ Mbps) and wired internet access in rooms*
LOCAL_PARKING
Parking
Onsite self parking (USD 42 per night)
Onsite valet parking (USD 52 per night; includes in/out privileges)
Wheelchair-accessible parking on site
Electric vehicle charging point on site
Height restrictions apply for onsite parking
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Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast (surcharge) each morning 6:30 AM–11:00 AM
Restaurant
Bar/lounge
Coffee shop
Coffee/tea in a common area
Room service (limited hours)
Water dispenser
What to do
Shopping
Use of nearby fitness center
Working away
Business center
60 meeting rooms
Computer station
Conference space (105996 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Facilities
1 building/tower
Built in 1982
ATM/banking
Safe-deposit box at front desk
Television in common areas
24-hour fitness center
An outdoor pool
At least 80% of food locally-sourced
At least 80% organic food
Vegan dining options
Vegetarian dining options
Annual offsets purchased for at least 10% of carbon footprint
Humane treatment of captive wild animals
Locally-owned & organized tours & activities
Local artist showcase
At least 10% of profits reinvested in community & sustainability
Local culture & ecosystem education
100% renewable energy
Double-glazed windows
At least 80% lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Valet for wheelchair-equipped vehicle
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Visual alarms in hallways
Closed captioned TV
Lowered peephole/view port in door
Lowered locks/deadbolt
Height-adjustable showerhead
Transfer shower
Lever door handles
Room amenities
Be entertained
32-inch LCD TV
Premium cable channels
Pay movies
Home comfort
Climate-controlled air conditioning and heating
Coffee/tea maker
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Down comforter
Premium bedding
Pillowtop mattress
Free crib/infant bed
Freshen up
Private bathroom
Eco-friendly toiletries
Hair dryer
Towels
Stay connected
Desk
WiFi (surcharge) (speed of 50+ Mbps) and wired internet (surcharge)
Phone
Desk chair
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Special features
Dining
Roux Bistro - This bistro serves breakfast and lunch.
Pelican Bar - This pub serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Starbucks Coffee - This coffee shop serves breakfast, lunch, and light fare. Open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
Destination fee: USD 28.75 per accommodation, per night
Optional extras
WiFi is available in guestrooms for USD 12.95 per night (rates may vary)
Wired internet access is available in guestrooms for USD 16.95 per day (rates may vary)
Full breakfast is offered for an extra charge of approximately USD 24 per person
Late check-out can be arranged for an extra charge (subject to availability)
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 75 per accommodation, per stay
Parking
Self parking costs USD 42 per night
Valet parking costs USD 52 per night with in/out privileges
Parking height restrictions apply
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property uses a grey water recycling system.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Hotel New Orleans Sheraton
Hotel Sheraton New Orleans
New Orleans Hotel Sheraton
New Orleans Sheraton
New Orleans Sheraton Hotel
Sheraton Hotel New Orleans
Sheraton New Orleans
Sheraton New Orleans Hotel
Sheraton New Orleans Hotel New Orleans
Sheraton Orleans Hotel Orleans
Sheraton New Orleans Hotel Hotel
Sheraton New Orleans Hotel New Orleans
Sheraton New Orleans Hotel Hotel New Orleans
Frequently asked questions
Does Sheraton New Orleans Hotel offer free cancellation for a full refund?
Yes, Sheraton New Orleans Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Sheraton New Orleans Hotel?
Yes, there's an outdoor pool.
Are pets allowed at Sheraton New Orleans Hotel?
Yes, dogs are welcome, with a limit of 1 total and maximum weight of 88 lbs per pet. There's a charge of USD 75 per accommodation, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.
Is parking offered on site at Sheraton New Orleans Hotel?
Yes. Self parking costs USD 42 per night. Valet parking costs USD 52 per night. Electric vehicle charging is available.
What are the check-in and check-out times at Sheraton New Orleans Hotel?
Check-in start time: 4 PM; Check-in end time: midnight. Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out is available.
Is there an onsite casino at Sheraton New Orleans Hotel?
No, this hotel doesn't have a casino, but Caesars New Orleans Casino (5-min walk) and Fair Grounds Race Course (5-min drive) are both nearby.
What is there to do at Sheraton New Orleans Hotel and nearby?
Sheraton New Orleans Hotel has an outdoor pool and a 24-hour fitness center.
Are there restaurants at or near Sheraton New Orleans Hotel?
Yes, there's an onsite restaurant, Roux Bistro.
What's the area around Sheraton New Orleans Hotel like?
Sheraton New Orleans Hotel is in New Orleans Central Business District, a short 1-minute walk from Canal at Camp Stop and 4 minutes' walk from Bourbon Street. Travelers love the hotel's prime location.
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Sheraton New Orleans Hotel Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
9.0/10
Staff & service
8.6/10
Amenities
8.8/10
Property conditions & facilities
8.6/10
Eco-friendliness
Popular mentions
Room
Service staff
Location
View
Food
Restaurant
Parking
Refrigerator
Bed
Bathroom
Reviews
10/10 Exceptional
Apr 24, 2025
The rooms were clean and the staff was very pleasant.
Brandon
Brandon, 3-night trip
10/10 Exceptional
Apr 21, 2025
Great Stay!
My stay was amazing. We truly enjoyed our visit and look forward to future visits at The Sheraton!
Bertina
Bertina, 2-night trip
10/10 Exceptional
Apr 21, 2025
The property was beautiful, and the staff went above and beyond to make our stay perfect! This will definitely be our go-to place whenever we visit!
Cymone
Cymone, 2-night trip
8/10 Very good
May 26, 2025
Staff was excellent
Charles
Charles, 2-night trip
10/10 Exceptional
Jun 13, 2025
Check in was very easy. The staff was polite. Our room was clean. Our view was great.
Alice
Alice, 6-night trip
10/10 Exceptional
Mar 26, 2025
Very friendly and great location
Elizabeth
Elizabeth, 1-night trip
10/10 Exceptional
Mar 8, 2025
Great spot and very convenient to all things.
lisa
lisa, 1-night trip
10/10 Exceptional
Apr 24, 2025
The staff was incredible!!
John
John, 2-night trip
10/10 Exceptional
Mar 30, 2025
Beautiful area. Hotel was nice. Staff was friendly
Victoria
Victoria, 1-night trip
10/10 Exceptional
Sep 5, 2025
All's well that ends well
The hotel was great! The only issue was, our ac wasn't working properly. We called the front desk know and they assured us that someone was coming to fix it. Unfortunately no one came. We then told the cleaning staff and we actually heard them pass the message on, and still no one came. When we checked out, I told the gentleman at the front desk. He deeply apologized, and properly compensated me. I would definitely go back.
Jaspal
Jaspal, 2-night trip
10/10 Exceptional
Mar 6, 2025
Everything about our stay at the Sheraton during Mardi Gras was exceptional...service from the staff, location, comfortable bed, cleanliness of room, etc. We will definitely stay here again.
Stuart
Stuart, 2-night trip
10/10 Exceptional
May 5, 2025
Location
Barbara
Barbara, 2-night trip
10/10 Exceptional
Apr 15, 2025
Solid Sheraton experience
Excellent property walkable to the French Quarter. Great staff.
Jim
Jim, 5-night trip
10/10 Exceptional
May 26, 2025
Excellent Service
Debra
Debra, 3-night trip
10/10 Exceptional
Mar 3, 2025
We loved our stay. The hotel was nice and clean. The staff was nice, friendly and very accommodating. I love staying here every time we come to New Orleans.
Yokyetta
Yokyetta, 2-night trip
10/10 Exceptional
Apr 5, 2025
Great Stay
Excellent stay. Room had a great city view and was large. Beds were comfortable. Bathroom was clean.
Verified traveler
2-night trip
10/10 Exceptional
Apr 15, 2025
Wasn't a fan of the parking, however the staff are super friendly. Near a lot of things to see. Rooms are clean and comfortable.
Christina
Christina, 2-night trip
6/10 Good
Sep 5, 2025
At Check Out My $15.00 Meal Credit Was Not Applied To Charges Totaling $70.00. I Called The Creditcard Company To File A Dispute..
Verified traveler
1-night trip
10/10 Exceptional
Apr 4, 2025
A fantastic NOLA hotel
This hotel was amazing!!!! They were so friendly and so helpful. I loved everything about this hotel. And it’s in such a great area for walking around the city. We will be back!!
Kelly
Kelly, 3-night trip
8/10 Very good
Mar 7, 2025
The club level rooms were great and made everything very easy. The staff in the hotel are fantastic.
Shila
Shila, 5-night trip
10/10 Exceptional
Mar 8, 2025
Very nice hotel. Great location. We would return.
Kate
Kate, 1-night trip
10/10 Exceptional
Mar 5, 2025
The atmosphere is amazing..
LaCria
LaCria, 1-night trip
10/10 Exceptional
Mar 9, 2025
Love the city and river view rooms. The rooms and bathrooms were very clean. The beds that were very comfortable.
Dimitricia
Dimitricia, 2-night trip
10/10 Exceptional
May 18, 2025
One night, but will return!
Unfortunately my husband & I were only there for one night because we were appointed a great room with an amazing view & a cozy king bed. The location is nice & within walking distance of many restaurants & shopping. We will return!
Verified traveler
1-night trip
10/10 Exceptional
Apr 25, 2025
I always like the Sheraton. I've been staying here periodically since I was a kid. Convenient but not right in the French Quarter.