Does KONCEPT HOTEL Benedikt (vormals H2O) offer free cancellation for a full refund?

Yes, KONCEPT HOTEL Benedikt (vormals H2O) does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at KONCEPT HOTEL Benedikt (vormals H2O)?

Yes, dogs are welcome. There's a charge of EUR 25.00 per pet, per stay. Service animals are exempt from fees.

Is parking offered on site at KONCEPT HOTEL Benedikt (vormals H2O)?

Sorry, there's no onsite parking at KONCEPT HOTEL Benedikt (vormals H2O).

What are the check-in and check-out times at KONCEPT HOTEL Benedikt (vormals H2O)?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM. Express check-in and check-out and contactless check-in and check-out are available.

What is there to do at KONCEPT HOTEL Benedikt (vormals H2O) and nearby?

Have fun during the warmer months with activities nearby such as hiking.

What's the area around KONCEPT HOTEL Benedikt (vormals H2O) like?

KONCEPT HOTEL Benedikt (vormals H2O) is a short 1-minute walk from Siegburg/Bonn Station and 17 minutes' walk from Oktopus.

KONCEPT HOTEL Benedikt (vormals H2O), Bonn: Hotel Reviews, Rooms & Prices

10/10 Exceptional

Dec 1, 2024

This has been a place I stayed for business for 20 years and now I stay personally and with new ownership it remains a Great location and stay experience.

Jan, 5-night trip

10/10 Exceptional

May 10, 2025

The location is great! I was on a business trip to Bonn-Rhein-Sieg Sankt Augustin and it’s around 5 mins by train, the train station is next to the hotel with access to Bonn, cologne and others, there are many restaurants in front. The self check in is easy

Raghad, 6-night trip

10/10 Exceptional

Apr 23, 2024

right in the middle of Siegburg - close to train and bus station - perfect.

WALTER, 9-night trip

6/10 Good

Sep 17, 2025

Robot hotel with rude and useless service hotline

Had arranged to get access at 1 pm. But since this is one of the hotels where everything is automated, I could not even get in. Access code nowhere to be found on the hotel app. But once inside one has to generate a QR code - which was rejected. Calling the hotline was extremely frustrating since they outright denied that someone could have possibly guaranteed access by 1 pm. ("I can't imagine that") hat to get a special number from the maintenance team to get through to someone with some competence. A super annoying experience

Ingo, 1-night trip

2/10 Poor

Feb 3, 2025

Hotel looks NOTHING like the pictures, I don’t think the hotel is the hotel in the pictures at all. Loud club next door played music until 3am.

Raniyah, 2-night trip

8/10 Very good

Dec 23, 2023

Thank you!

Dhiah el Diehn, 5-night trip

8/10 Very good

Aug 28, 2022

Koncept Hotel H2O

This is a comfortable hotel. Spacious bathroom. Clean. Decent size room. Only thing missing was no air conditioning (it was a particularly hot day when I was there). Location could not be any better - right by station. Check in is via machine which gives out the key card.

Richard, 1-night trip

10/10 Exceptional

Jun 29, 2023

It was nice and clean but no towels! I would still recommend

Melissa, 3-night trip

4/10 Fair

Jun 26, 2023

The room on 4th floor was nice although extremely hot. The elevator was broken. The taxi could not find the place because the GPS address sends to a dead end with constructions.

Stephane, 1-night trip

2/10 Poor

Oct 31, 2023

Bad experience

Didn't receive the check-in information before 48 hours. Was locked out of the hotel. Couldn't access/use the wifi. Room was different from the picture.

3-night trip

4/10 Fair

Mar 27, 2024

A very basic hotel with no staff!!!

Arrived to find I couldn't get in, despite the given door code...and no staff anywhere to help. Phoned the helpline to be told the door was broken but I could access the hotel through the restaurant next door..but had to wait an hour til it opened!! Room was very spartan..no fridge, no safe..not even a bottle of water for what was not a cheap priced room. Would not recommend and won't be using this hotel chain again despite its location close to the station.

3-night trip

2/10 Poor

May 19, 2023

No elevator, Area is very unsafe, lots of homeless

I had to walk 4F up with my suite case with my injured ankle, since Elevator was out of order. I was told that it was elevator had been broken for a good while, but they only told me just before my arrival. I asked them to move my room to lower level but they refused and instead told me to cancel the booking if I can't walk up 4F. There was no other hotel nearby so I had no choice but accept it and climb 4F up with my suite case with my injured ankle. This place doesn't care anything about customer. They just want to do the very minimum. On top of that, there were more than 150 crazy homeless drug addicts screaming outside throughout the night and I felt very unsafe. I don't recommend this place at all.

Keiji, 2-night trip

2/10 Poor

Jul 1, 2025

Zu warm und die Bettwäsche hat komisch gerochen

Anu, 1-night trip

6/10 Good

Jun 16, 2025

Ich war von der Unterkunft und der Lage sehr begeistert. Allerdings war das Zimmer unfassbar warm und auch nachts war es nur bedingt möglich den Raum runter zu kühlen. Eine Verschattung von außen oder Klimatisierung wäre wünschenswert.

Ralf, 1-night trip

2/10 Poor

May 26, 2025

N'arrivez pas après minuit !

Je me suis retrouvé bloqué à la borne après minuit, ma chambre n'était pas prête et l'automate ne m'a pas donné ma clé. J'ai du dormir dans ma voiture. Impossible d'obtenir un remboursement ou une réduction, il y a toujours une excuse... je ne recommande pas du tout

Walch, 1-night trip

10/10 Exceptional

May 4, 2025

Carina, 1-night trip

4/10 Fair

Apr 28, 2025

Hometta kylpyhuoneessa, käsipesuaine loppu, kylpyhuoneen ovi ei sulkeudu helposti, aseman seudun meteli.

Kari, 5-night trip

10/10 Exceptional

Apr 23, 2025

Zoe, 1-night trip

10/10 Exceptional

Mar 27, 2025

Stephen, 2-night trip

6/10 Good

Feb 4, 2025

Bernd, 2-night trip

8/10 Very good

Jan 31, 2025

Das hotel liegt sehr gut. Das zimmer war toll, ich finde das für due grösse des zimners der Fernseher zu klein ist. Leider war der Vorhang zum verdunkeln defekt und im bsd wsr das oflege leer

Gabriele, 1-night trip

8/10 Very good

Jan 25, 2025

Der Check-in erfolgt online. Das Zimmer war nicht komplett sauber.

Joanna, 2-night trip

6/10 Good

Dec 22, 2024

Aufenthalt mit Abstrichen.

Der Eincheck-Automat hatte leider nicht funktioniert und es konnte dadurch keine Zimmerkarte erzeugt werden. Wir mussten ca. 30 Minuten warten bis eine nette Dame aus Köln kam. Die Betten sind sehr, sehr hart… Die Lage ist jedoch sehr zentral und man konnte alles sehr schnell fussläufig erreichen.

Alexander, 1-night trip

10/10 Exceptional

Dec 20, 2024

Rebekka Christine Solveig, 1-night trip

6/10 Good

Dec 16, 2024

ERMIN, 1-night trip

KONCEPT HOTEL Benedikt (vormals H2O)

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