Skip to Main Content.
List your propertySupportTrips
Members save 10% or more on over 100,000 hotels worldwide when you’re signed in
Sign in
Sign up, it’s free
Feedback

Radisson Blu Resort Phu Quoc

5.0 star property
Luxury hotel with private beach, connected to the convention center, near Shophouse Grand World

Choose dates to view prices

Photo gallery for Radisson Blu Resort Phu Quoc

Indoor wedding
Property preview
Exterior
2 bars/lounges, poolside bar, beach bar
Lobby
Escape to Radisson Blu Resort Phu Quoc, where you can soak up the sun on a private beach or relax in style at the steam room. Enjoy activities like kayaking, beach volleyball and yoga with stunning views of Dai Beach nearby.
VIP Access

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Electric vehicle charging point
  • Pool
  • Laundry facilities
  • Free WiFi
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • On a private beach
  • 2 restaurants and 2 bars/lounges
  • 2 outdoor pools
  • Breakfast available
  • Free children's club
  • Free casino shuttle
  • Free shopping center shuttle
  • Free bus station shuttle
  • 2 outdoor tennis courts
  • Free use of bicycles
  • Beach umbrellas

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Separate bathtub and shower
The current price is $137
$155 total
includes taxes & fees
Nov 2 - Nov 3

Why we love this property

Beach bliss at your door
Sandy shores await at this hotel with its private beach. Try beach yoga, kayaking, or volleyball. Free towels, umbrellas, and loungers enhance the experience.
Garden-view getaway
Stroll through lush gardens at this luxury hotel nestled in a historic district, then dine at the poolside or garden-view restaurant.
Dining paradise
Savor pool views at one restaurant or garden vistas at another. The 2 bars offer liquid refreshment, while vegetarian and locally-sourced options abound.

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom | 1 bedroom, down comforters, minibar, in-room safe

Apartment, 1 Bedroom

Highlights

Balcony
Yard
Separate dining area
Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
  • 105 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room (King/Twin)

1 bedroom, down comforters, minibar, in-room safe

Deluxe Room (King/Twin)

7.6 out of 10
Good
(9 reviews)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Smart TV
Down duvet
Day bed
Blackout drapes/curtains
Separate bedroom
  • 45 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Family Room

Family Room | 1 bedroom, down comforters, minibar, in-room safe

Family Room

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Smart TV
Down duvet
Day bed
Blackout drapes/curtains
Separate bedroom
  • Sleeps 8
  • 1 King Bed

View all photos for Family Suite

1 bedroom, down comforters, minibar, in-room safe

Family Suite

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Smart TV
Down duvet
Day bed
Blackout drapes/curtains
Separate bedroom
  • Sleeps 8
  • 1 King Bed

View all photos for Deluxe Room, Sea View

1 bedroom, down comforters, minibar, in-room safe

Deluxe Room, Sea View

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Smart TV
Down duvet
Day bed
Blackout drapes/curtains
Separate bedroom
  • 45 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Suite

1 bedroom, down comforters, minibar, in-room safe

Executive Suite

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Smart TV
Down duvet
Day bed
Blackout drapes/curtains
Separate bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

1 bedroom, down comforters, minibar, in-room safe

Suite, 1 Bedroom

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Free cribs/infant beds
Smart TV
Separate bedroom
Down duvet
Blackout drapes/curtains
  • 90 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Villa, 2 Bedrooms

Villa, 2 Bedrooms | 1 bedroom, down comforters, minibar, in-room safe

Villa, 2 Bedrooms

Highlights

Balcony
Yard
Separate dining area
Separate sitting area
Private pool
Air conditioning
Executive Lounge
Free cribs/infant beds
  • 165 sq m
  • Sea view
  • Sleeps 8
  • 1 King Bed

View all photos for Villa, 3 Bedrooms

Villa, 3 Bedrooms | 1 bedroom, down comforters, minibar, in-room safe

Villa, 3 Bedrooms

Highlights

Balcony
Yard
Separate dining area
Separate sitting area
Private pool
Air conditioning
Executive Lounge
Free cribs/infant beds
  • 252 sq m
  • 3 bedrooms
  • Sea view
  • Sleeps 12
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Sky)

1 bedroom, down comforters, minibar, in-room safe

Suite, 1 Bedroom (Sky)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Smart TV
Separate bedroom
Down duvet
Blackout drapes/curtains
Day bed
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed

View all photos for Suite, 2 Bedrooms (Sky)

1 bedroom, down comforters, minibar, in-room safe

Suite, 2 Bedrooms (Sky)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Smart TV
2 bedrooms
Down duvet
Blackout drapes/curtains
Day bed
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed

View all photos for Villa, 6 Bedrooms

Villa, 6 Bedrooms | View from room

Villa, 6 Bedrooms

Highlights

Balcony
Yard
Separate dining area
Separate sitting area
Private pool
Air conditioning
Free cribs/infant beds
Dining table
  • 635 sq m
  • Sleeps 24
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Room, Mountain View

Deluxe Room, Mountain View | 1 bedroom, down comforters, minibar, in-room safe

Deluxe Room, Mountain View

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Smart TV
Down duvet
Day bed
Blackout drapes/curtains
Separate bedroom
  • 45 sq m
  • Mountain view
  • Sleeps 4
  • 2 Twin Beds OR 1 King Bed

View all photos for Deluxe Room, Pool View

1 bedroom, down comforters, minibar, in-room safe

Deluxe Room, Pool View

7.0 out of 10
Good
(2 reviews)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Smart TV
Down duvet
Day bed
Blackout drapes/curtains
Separate bedroom
  • 44 sq m
  • Sleeps 4
  • 2 Twin Beds OR 1 King Bed

View all photos for Suite, Sea View

1 bedroom, down comforters, minibar, in-room safe

Suite, Sea View

Highlights

Balcony
Separate sitting area
Air conditioning
Executive Lounge
Free cribs/infant beds
Smart TV
Down duvet
Day bed
  • 90 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

Similar properties

Beach bar

Vinpearl Resort & Spa Phu Quoc

  • Pool
  • Spa
  • Free parking
  • Free WiFi
8.6 out of 10, Excellent, 847 reviews
The price is $101
$115 total
includes taxes & fees
Nov 2 - Nov 3
Vinpearl Resort & Spa Phu Quoc
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Map
Bai Dai Area, Ganh Dau Commune, Phu Quoc, An Giang, 920000

What's nearby

  • Shophouse Grand World - 2 min walk - 0.2 km
  • Corona Casino - 7 min walk - 0.6 km
  • VinWonders Phu Quoc - 2 min drive - 0.8 km
  • Vinpearl Golf Phu Quoc - 5 min drive - 2.7 km
  • Vinpearl Safari - 18 min drive - 6.1 km

Getting around

  • Phu Quoc (PQC-Phu Quoc Intl.) - 65 min drive
  • Sihanoukville (KOS) - 22.6 miles/36.4 km
  • Free shopping center shuttle
  • Free casino shuttle
  • Free bus station shuttle

Restaurants

  • ‪Highlands Coffee - ‬20 min walk
  • ‪Bún Quậy Kiến Xây - ‬5 min drive
  • ‪Mai Hương Beachfront - ‬7 min drive
  • ‪Phu Zim - ‬4 min drive
  • ‪Mai Hương Restaurant - ‬5 min drive

About this property

Radisson Blu Resort Phu Quoc

Placing you within a 10-minute walk of Corona Casino, Radisson Blu Resort Phu Quoc offers a private beach where you can enjoy beach umbrellas, yoga, and volleyball. 2 outdoor pools provide a splash of fun, and guests can also take advantage of 2 outdoor tennis courts. Avenue, one of 2 restaurants, offers pool views and serves breakfast, lunch, and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, a free kid's club, and a beach bar. Fellow travelers say good things about the helpful staff and overall property condition.

At a glance

DONE

Hotel size

    • 492 rooms
    • Arranged over 8 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Express check-out available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
    • It is the property’s policy that children under 18 years of age cannot be accommodated at the property without an accompanying parent or legal guardian. Guests are required to provide proof of the parental or legal guardian relationship and authorization upon arrival.
    • Guests must confirm arrival time on check-in day using the information on the booking confirmation.
    • Guests booked in Breakfast, Half Board, and Full Board rates receive breakfast for adults and up to 2 children under 11 years old registered in the same room. Guests booked in Half Board rate plans receive lunch for adults and children under 6 years old; lunch fees apply for children aged 6-11 registered in the same room. Full board rate plans include lunch and dinner for adults and children under 6 years old; lunch and dinner fees apply for children aged 6-11. Fees are collected at the property.
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • Babysitting*
    • Free children's club
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Electric vehicle charging point on site
DONE

Transfers

    • Free bus station shuttle
DONE

Offsite

    • Free shopping center shuttle
    • Free casino shuttle
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • 2 restaurants
  • 2 bars/lounges
  • Beach bar
  • Poolside bar
  • Coffee shop
  • Private dining
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Free children's club
  • Children's pool
  • Babysitting (surcharge)
  • Children's menu

What to do

  • On a private beach
  • Tennis
  • Beach yoga
  • Beach volleyball
  • Kayaking
  • Shopping
  • Pool table
  • Access to nearby outdoor pool
  • Safari nearby

Working away

  • Meeting room
  • Computer station
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Free bicycle rentals
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • Built in 2018
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • 2 outdoor pools
  • Designer stores on site
  • 2 outdoor tennis courts
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Vegetarian dining options
  • Annual offsets purchased for at least 10% of carbon footprint
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • Local culture & ecosystem education
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Banquet hall

Accessibility

  • Wheelchair accessible
  • Elevator
  • Elevator door width (inches): 39
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Accessible bus station shuttle
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Area rugs in room

Room amenities

Be entertained

  • 55-inch Smart TV
  • Premium digital channels

Home comfort

  • Air conditioning
  • Minibar
  • Electric kettle
  • Bathrobes and slippers

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Free crib/infant bed
  • Day bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Deep soaking bathtub
  • Separate bathtub and shower
  • Rainfall showerhead
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair

Food and drink

  • Free bottled water
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Dining

Avenue - Overlooking the pool, this restaurant serves breakfast, brunch, lunch, and dinner. A children's menu is available.
Annex - This lobby lounge overlooks the garden. Open daily.
Azure - This bar is located by the pool. Happy hour is offered. Open daily.

Fees & policies

Refundable deposits

  • Deposit: VND 5000000 per accommodation, per stay

Mandatory fees

This property's listed general deposit is refundable via credit card after check-out, pending room inspection.

Optional extras

  • Full breakfast is offered for an extra charge of approximately VND 562000 for adults and VND 280665 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for VND 1587600.0 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 7:00 PM
  • Children under 11 years old are not allowed in the swimming pool without adult supervision

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
This property uses a grey water recycling system.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Radisson Blu Phu Quoc
Radisson Blu Phu Quoc Phu Quoc
Radisson Blu Resort Phu Quoc Hotel
Radisson Blu Resort Phu Quoc Phu Quoc
Radisson Blu Resort Phu Quoc Hotel Phu Quoc

Frequently asked questions

Does Radisson Blu Resort Phu Quoc offer free cancellation for a full refund?

Yes, Radisson Blu Resort Phu Quoc does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Radisson Blu Resort Phu Quoc?

Yes, there are 2 outdoor pools and a children's pool. Guests have pool access from 6:00 AM to 7:00 PM.

Are pets allowed at Radisson Blu Resort Phu Quoc?

Sorry, pets and service animals aren't allowed.

What are the check-in and check-out times at Radisson Blu Resort Phu Quoc?

Check-in start time: 2:00 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in are available.

Is there an onsite casino at Radisson Blu Resort Phu Quoc?

No, this hotel doesn't have a casino, but Corona Casino (8-min walk) is nearby.

What is there to do at Radisson Blu Resort Phu Quoc and nearby?

Have fun with onsite activities like kayaking, volleyball, and beach yoga and improve your game at the onsite tennis courts. Additional recreation onsite includes volleyball. Enjoy a swim in one of the 2 outdoor swimming pools or use the hotel's other amenities, which include 2 bars and a private beach. Radisson Blu Resort Phu Quoc also has a garden and access to a nearby outdoor pool.

Are there restaurants at or near Radisson Blu Resort Phu Quoc?

Yes, there are 2 onsite restaurants, featuring garden views and poolside dining.

Does Radisson Blu Resort Phu Quoc have rooms with private hot tubs?

Yes, each room has a deep soaking bathtub.

Does Radisson Blu Resort Phu Quoc have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Radisson Blu Resort Phu Quoc like?

Radisson Blu Resort Phu Quoc is a short 8-minute walk from Corona Casino and 4 minutes' walk from Shophouse Grand World.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Radisson Blu Resort Phu Quoc Reviews

Reviews

8.8

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Popular mentions

Service staff
Room
Beach
Breakfast
Family friendly
Food
Restaurant
Lobby
View
Children

What guests liked

  • Breakfast was consistently praised for its variety, quality, and delicious options. (11 reviews)
  • The beach at this property is clean, well-manned, and enjoyable with many guests appreciating its beauty. (7 reviews)
  • The property provided a convenient and free airport shuttle service. (5 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Perfect!

Very good location and high quality suite
Poyin, 2-night trip

10/10 Exceptional

Great breakfast choices and very nice ambiance hotel.
Kar Hoo, 3-night trip

10/10 Exceptional

We had a wonderful stay here. The hotel is beautiful and it's right next to the beach. What else can you ask for? Breakfast was delicious with so many varieties from Western to several Asian countries. The hotel is near the local attractions and transportation to the area attractions are free. They also provide free airport transport. We recommend this hotel and would come back again next visit.
SON, 2-night trip

10/10 Exceptional

Great

Not much to do around the hotel. But the hotel was great and we enjoyed the pool and beach
Kim, 10-night trip

10/10 Exceptional

Great, very centralised location to all the tourist attractions.
Ho, 3-night trip

10/10 Exceptional

5 star resort with 5 star staff

10/10 Exceptional

wonderful stay. There was trainee from the day i arrived was extremely helpful and friendly with her service
David, 3-night trip

10/10 Exceptional

Staff was accommodating. Hotel was very clean n comfortable. Plenty of ac.
Benson, 4-night trip

8/10 Very good

Fantastisch hotel with great rooms at a great place. We like the rooms with a superb bed. a grat TV and a comfortable bath room. Breakfast is very good. The only negative aspekt is that there are too few sunbeds and umbrellas at the beach. At 9:30 a.m. all sunbeds were occupied. We do not understand this as there is of space at the beach and a 5 star chain like Radisson should be able to secure that every guest can enjoy his beach vacation!
Peter, 5-night trip

10/10 Exceptional

wonderful!
Thanh Thuy, 2-night trip

10/10 Exceptional

The staff is very very friendly, they help me put in and out my luggage. The room is clean and comfortable. I’ll be back soon when I travel to Phu Quoc. Thank you Radisson Blu for making my trip so wonderful.
Mai Nhu Y, 4-night trip

10/10 Exceptional

The dining options and transit for getting Vinwonder was great. One thing I would like to say regret is shuttle from airport didn't wait for delayed flight at night so I had to take taxi at the airport even though I requested to arrange any car on the phone. But anyway hotel was great especially breakfast.
2-night trip

2/10 Poor

Very bad

Worst service and food experienced in a 5* hotel in my entire life.
Ron, 2-night trip

6/10 Good

They charge everything, meals should be included in the resort, tennis court cost $150k per hour, not much but it should be included, I don’t have any problems to pay extra but every little things will cost me time. In Cancun you would have a lot included in the upfront cost
Chante, 2-night trip

10/10 Exceptional

A beach, a view, and an amusement park for all!

Beautiful room, view, beach, pool. Very close to a Vietnamese “Disneyland style” establishment, so ideal for kids. The breakfast buffet is huge. Nevertheless, there should be more options for vegetarians. The hotel staff are extremely friendly and helpful: from bringing you to the amusement park and back for free to resolving issues, such as an issue I had with my Vietnamese SIM card in a most efficient manner.
Michael, 5-night trip

4/10 Fair

Disappointing for a 5 star hotel. The hotel had good facilities, such as pool, activities and restaurants etc, but the service and cleanliness was below par.

4/10 Fair

Breakfast was good. They have wide selection. It was just way too dirty. Hotel staff are all nice but most of the stuff need training. If you never stayed at a 5 star hotel, you might be comfortable staying at this hotel but this hotel should not have 5 star.

10/10 Exceptional

The outlets were super hard to plug in. And a lot of bugs were on the rug.
Tyler, 2-night trip

8/10 Very good

Everything was exceptional except being awoken at midnight by 30 plus people playing drums and party in room oposite us staff did not know how to hande the issue
Brian, 7-night trip

4/10 Fair

Bad smell in all floors except the lobby. No guidance about what guest shoul do in Phu Quoc or around the resort. All daily services stop working very soon, at 5pm. Nothing to play or do during vacation during stay
Kenneth, 3-night trip

8/10 Very good

The staffs st check-in counter were not very knowledgeable and were not cooperative with the customer. Terrible

2/10 Poor

One of the worst hotels I’ve ever stayed at. Staff are completely checked out, standing around talking to each other, porters don’t touch bags, reception takes 40 minutes to check in, per group… Rooms covered in dust and dirt. Bathrooms rusty. Breakfast inedible. Hotel is in a very isolated and quite rough, newly developed Vegas-esque area that is stuck in weird post-covid dystopian time loop. The beach is beautiful. Hotel crowd tends to be families with lots of kids and older men with younger female companions..

8/10 Very good

Good choice for a resort holiday

Hotel is modern, clean and provides great facilities. If you are looking for a place to spend your holiday in a resort environment and not venturing out/looking for local experience, this is ideal. This is a resort mainly for families and couples. There is not much nearby, only Grand World (which is very strange and touristic place). Most things (minimarkets, restaurants) around the immediate resort area are very expensive (vs. local prices elsewhere). I stayed over NYE's which meant it was extremely busy all the time. In the reception whatever you needed to handle, you needed to queue for a while. Breakfast selection is very broad, but it is busy at all times (I tried different slots between 7-11 and always had tough time finding a table). Hotel shares some of the facilities with VinPearl hotel (eg. gym) - there is a complimentary shuttle/buggy. But again here, it took a while to get a buggy as it was very busy.
6-night trip

6/10 Good

1. Staff are kind, friendly and willing to solve the problem and help. 2. There are multiple choices on breakfast. The taste is good. (However, the staff is not easy to handle the situation when peak time is coming. Many customers just enter the restaurant without telling the room number. Also, people just tell the room number that can have a breakfast. But the staff didn’t confirm the identification that who is the room owner, how did they know whether the customer is having breakfast or not, and how did they know the customers is not passengers?) 3. The dining restaurant in hotel, food is not good enough. 4. There is spa service. But not in the
Kai Hung, 3-night trip

6/10 Good

5 star dissappointment.

The hotel was not very child-friendly, despite the fact that there is a kids club (and that's mainly for toddlers). You were not allowed to play with a ball in the swimming pool and the lifeguards played more of a guard role. The dress code in the public areas created an unpleasant atmosphere and the hotel felt far too "formal" for a holiday accommodation, at least for a family. The hotel has only one restaurant (excluding the pool bar and the buffet restaurant), so we missed a variety of meals and especially local delicacies. Breakfast was excellent and more of a brunch! The room was clean and housekeeping, roomservice etc worked perfectly. Unfortunately on Hotels.com it says that the room "Suite, 1 bedroom" has a sofa bed (see the attached photo) and in reality it did not and we had to pay around 400USD more to get a bed though when we made the reservation, we were under the assumption that there was a sofa bed. Another unfortunate fact is that the hotel is located in a very unauthentic part of the island and the commotion and constant fireworks of the fake "Venice" built nearby are far from the authenticity of the island and the relaxed paradise island. Overall the hotel is clean and nice but cannot recommend it for a family holiday!
Pia, 11-night trip