Krystal Cancun All Inclusive

All-inclusive hotel with full-service spa, connected to the convention center, near Forum Beach

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Where to?

Dates

December 2025

9

January 2026

4 restaurants, breakfast, lunch served; local and international cuisine - Krystal Cancun All Inclusive (Cancun)

Outdoor pool, pool umbrellas, sun loungers - Krystal Cancun All Inclusive (Cancun)

Lobby - Krystal Cancun All Inclusive (Cancun)

View from room - Krystal Cancun All Inclusive (Cancun)

Located near La Isla Shopping Mall, Krystal Cancun All Inclusive offers a tranquil retreat with a swim-up bar and poolside bar. Enjoy the warm sand beach, fitness classes at the gym, or unwind at the onsite spa with aromatherapy treatments. With 4 on-site restaurants serving local and international cuisine and helpful staff who have left a lasting impression on previous guests.

Good

Popular amenities

Bar
Connecting rooms available
24/7 front desk
Gym

Main amenities (12)

Daily housekeeping
On the beach
4 restaurants and 3 bars/lounges
Full-service spa
Outdoor pool
Free children's club
Fitness center
Free beach club on site
Beach umbrellas
Beach sun loungers
Beach towels
Children's pool

For families (6)

Children stay free
Free cribs/infant beds
Children's pool
Children's club (free)
In-room childcare (surcharge)
Connecting/adjoining rooms available

$277 total

includes taxes & fees

Dec 10 - Dec 11

Room options

Check availability for these dates

Tonight

Dec 9 - Dec 10

Tomorrow

Dec 10 - Dec 11

All rooms

2 beds

1 bed

Showing 8 of 8 rooms

Standard Double Room, 2 Double Beds, City View

Highlights

Air conditioning

Connecting rooms available

Free rollaway/extra beds

Free cribs/infant beds

Dining table

LED TV

Blackout drapes/curtains

Eco-friendly toiletries

32 sq m
City view
Sleeps 4
2 Double Beds

In-room safe, blackout drapes, iron/ironing board

Romantic Room, 1 King Bed, Balcony, Oceanfront

Good

Highlights

Balcony

Air conditioning

Connecting rooms available

Free rollaway/extra beds

Free cribs/infant beds

Dining table

LED TV

Blackout drapes/curtains

32 sq m
Ocean view
Sleeps 2
1 King Bed

Luxury Double Room, 2 Double Beds, Balcony, Ocean View

Good

Highlights

Balcony

Air conditioning

Connecting rooms available

Free rollaway/extra beds

Free cribs/infant beds

Dining table

LED TV

Blackout drapes/curtains

32 sq m
Ocean view
Sleeps 4
2 Double Beds

Luxury Double Room, 1 King Bed, Ocean View

Highlights

Balcony

Air conditioning

Connecting rooms available

Free rollaway/extra beds

Free cribs/infant beds

Dining table

LED TV

Blackout drapes/curtains

32 sq m
Ocean view
Sleeps 2
1 King Bed

Family Studio, 1 King Bed with Sofa bed, Sea View

Highlights

Balcony

Air conditioning

Connecting rooms available

Free rollaway/extra beds

Free cribs/infant beds

Kitchenette

Refrigerator

Dining table

40 sq m
Partial ocean view
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Krystal Club with Balcony Ocean View, Two Double Beds

Good

Highlights

Balcony

Air conditioning

Connecting rooms available

Free rollaway/extra beds

Free cribs/infant beds

Dining table

LED TV

Blackout drapes/curtains

34 sq m
Ocean view
Sleeps 4
2 Double Beds

Krystal Club with Balcony Ocean View, King Bed

Good

Highlights

Balcony

Air conditioning

Connecting rooms available

Free rollaway/extra beds

Free cribs/infant beds

Dining table

LED TV

Blackout drapes/curtains

34 sq m
Ocean view
Sleeps 2
1 King Bed

Standard Room, 1 King Bed, City View

Very good

Highlights

Air conditioning

Connecting rooms available

Free rollaway/extra beds

Free cribs/infant beds

Dining table

LED TV

Blackout drapes/curtains

Eco-friendly toiletries

32 sq m
City view
Sleeps 2
1 King Bed

Similar properties

Pool
Spa
Free parking
Free WiFi

$339 total

includes taxes & fees

Jan 4 - Jan 5, 2026

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About the neighborhood

Paseo Kukulcan km 9, lotes 9 y 9A, Zona Hotelera, Cancun, QROO, 77500

What's nearby

Gaviota Azul Beach - 3 min walk - 0.3 km
Cancun Convention Center - 5 min walk - 0.4 km
Plaza Caracol Mall - 6 min walk - 0.6 km
Forum Beach - 6 min walk - 0.6 km
Caracol Beach - 8 min walk - 0.7 km

Getting around

Cancun Intl. Airport (CUN) - 24 min drive

Restaurants

‪Hooters - ‬3 min walk
‪Vips - ‬2 min walk
‪Lobby Bar - ‬1 min walk
‪Mandala - ‬3 min walk
‪Coral Café - ‬2 min walk

About this property

Krystal Cancun All Inclusive

At Krystal Cancun All Inclusive, you can spend time at the beach enjoying beach umbrellas, volleyball, and sun loungers, plus you'll be within a 5-minute walk of Gaviota Azul Beach. The outdoor pool provides a splash of fun, while guests in the mood for pampering can visit the spa to indulge in massages, facials, and aromatherapy. Aquamarina, one of 4 restaurants, serves local and international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this all-inclusive hotel include 3 bars/lounges, a free kid's club, and a poolside bar. Fellow travelers say great things about the helpful staff and beach location.

All inclusive

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and select beverages included

Basic alcoholic beverages included

24-hour room service

In-room minibar (non-alcoholic beverages included)

Land activities

Kids club

At a glance

Hotel size

- 502 rooms
- Arranged over 8 floors

Arriving/Leaving

- Check-in start time: 3 PM; Check-in end time: midnight
- Contactless check-in available
- Late check-in subject to availability
- Minimum check-in age: 18
- Check-out time is noon
- Contactless check-out available
- Late check-out subject to availability

Special check-in instructions

- Front desk staff will greet guests on arrival at the property
- Information provided by the property may be translated using automated translation tools

Required at check-in

- Credit card required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18

Children

- Up to 2 children (4 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
- Free children's club

Pets

- Pets not allowed

Internet

- Free WiFi in public areas
- Free WiFi in rooms

Parking

- Free onsite self parking
- Free onsite valet parking

Other information

- Smoke-free property

Property amenities

Food and drink

4 restaurants
3 bars/lounges
Poolside bar
Swim-up bar
24-hour room service
Snack bar/deli
Water dispenser

Traveling with children

Children stay free (see details)
Free children's club
Children's pool
Childcare in room (surcharge)
Children's menu

What to do

On the beach
Free beach club
Fitness classes
Beach volleyball
Shopping
Kayaking nearby
Scuba diving nearby

Working away

5 meeting rooms

Services

24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Beach sun loungers
Beach towels
Beach umbrellas
Pool loungers
Pool umbrellas

Facilities

3 buildings/towers
Built in 1981
ATM/banking
Garden
Television in common areas
Fitness center
An outdoor pool
Full-service spa
Hot tub
Massage/treatment rooms
At least 80% of food locally-sourced
At least 80% organic food
Vegan dining options
Vegetarian dining options
Local culture & ecosystem education
At least 80% lighting from LEDs
Comprehensive recycling policy
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
Water dispenser
Reusable cups only
Reusable tableware only

Accessibility

Elevator

Room amenities

Be entertained

42-inch LED TV
Cable TV channels

Home comfort

Air conditioning
Coffee/tea maker
Iron/ironing board

Sleep well

Blackout drapes/curtains
Free crib/infant bed
Free rollaway/extra bed

Freshen up

Private bathroom
Shower only
Eco-friendly toiletries
Hair dryer
Towels

Stay connected

Free WiFi
Phone

Food and drink

Free bottled water
Dining table

More

Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Eco-friendly toiletries
Eco-friendly cleaning products provided
Recycling

Special features

Spa

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include facials, body scrubs, and manicures and pedicures. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Dining

Aquamarina - This poolside buffet restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.

Las Velas - This poolside restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.

Hacienda El Mortero - This restaurant specializes in Mexican cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open select days.

El Mediterraneo - This restaurant specializes in Mediterranean cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open select days.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:

A tax is imposed by the city: MXN 79.20 per accommodation, per night

Optional extras

Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

In-room babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

This property uses eco-friendly cleaning products.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express

Cashless transactions are available.

Property Registration Number 005-007-000112/2025

Also known as

Krystal Cancun

Krystal Cancun All Inclusive Hotel

Krystal Cancun All Inclusive Cancun

Krystal Cancun All Inclusive Hotel Cancun

Frequently asked questions

Does Krystal Cancun All Inclusive offer free cancellation for a full refund?

Yes, Krystal Cancun All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Krystal Cancun All Inclusive?

Yes, there's an outdoor pool and a children's pool.

Are pets allowed at Krystal Cancun All Inclusive?

Sorry, pets aren't allowed.

Is parking offered on site at Krystal Cancun All Inclusive?

Yes, there's free self and valet parking.

What are the check-in and check-out times at Krystal Cancun All Inclusive?

Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.

Is there an onsite casino at Krystal Cancun All Inclusive?

No, this hotel doesn't have a casino, but PlayCity Casino (9-min drive) and Royal Yak Casino and Sports Book (11-min drive) are both nearby.

What is there to do at Krystal Cancun All Inclusive and nearby?

Have fun during the warmer months with activities such as volleyball. Additional recreation onsite includes fitness classes. Indulge in a treatment at the spa and soothe your senses in the hot tub. Krystal Cancun All Inclusive also has 3 bars and an outdoor pool, as well as a fitness center and a garden.

Are there restaurants at or near Krystal Cancun All Inclusive?

Yes, there are 4 onsite restaurants, featuring local and international cuisine, ocean views, and poolside dining.

What's the area around Krystal Cancun All Inclusive like?

Krystal Cancun All Inclusive is a short 3-minute walk from Gaviota Azul Beach and 4 minutes' walk from Cancun Convention Center. The local area is walkable and popular for its beaches.