Is MGM Hôtels & Résidences – Hôtel Les Suites d’Alexane currently open?

The property is closed during May, October, and November.

Does MGM Hôtels & Résidences – Hôtel Les Suites d’Alexane offer free cancellation for a full refund?

Yes, MGM Hôtels & Résidences – Hôtel Les Suites d’Alexane does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at MGM Hôtels & Résidences – Hôtel Les Suites d’Alexane?

Yes, there's an indoor pool and a children's pool. Guests have pool access from 10 AM to 8 PM.

Are pets allowed at MGM Hôtels & Résidences – Hôtel Les Suites d’Alexane?

Yes, pets are welcome, with a limit of 1 total. There's a charge of EUR 100 per pet, per week. Service animals are exempt from fees.

Is parking offered on site at MGM Hôtels & Résidences – Hôtel Les Suites d’Alexane?

Yes, there's free self parking. Electric vehicle charging is available.

What are the check-in and check-out times at MGM Hôtels & Résidences – Hôtel Les Suites d’Alexane?

Check-in start time: 4:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM. Contactless check-in and check-out are available.

What is there to do at MGM Hôtels & Résidences – Hôtel Les Suites d’Alexane and nearby?

Have fun with nearby winter activities like skiing. Indulge in a treatment at the spa and soothe your senses in the hot tub. MGM Hôtels & Résidences – Hôtel Les Suites d’Alexane also has an indoor pool and a sauna, as well as a steam room and an arcade.

Does MGM Hôtels & Résidences – Hôtel Les Suites d’Alexane have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around MGM Hôtels & Résidences – Hôtel Les Suites d’Alexane like?

MGM Hôtels & Résidences – Hôtel Les Suites d’Alexane is in the heart of Samoëns, a short 8-minute walk from Samoens Ski Resort and 12 minutes' walk from Grand Massif Express Gondola.

MGM Hôtels & Résidences – Hôtel Les Suites d’Alexane, Samoëns: Hotel Reviews, Rooms & Prices

10/10 Exceptional

Apr 13, 2025

Excellent hotel. Great facilities, great location and in a beautiful village with easy access to the Gondola.

Daniel, 6-night trip

10/10 Exceptional

Jan 11, 2025

Great place

Yan, 6-night trip

10/10 Exceptional

Feb 26, 2025

Beautiful property with a warm and welcoming staff. Pool and fitness facilities are amazing.

Kurt, 4-night trip

10/10 Exceptional

Mar 2, 2025

Excellent property with beautiful rooms and spa facilities. Loved that you could order fresh bread from the local bakery for breakfast to collect at reception. Staff also very friendly and helpful.

Gavin, 3-night trip

10/10 Exceptional

Mar 22, 2025

Amazing place, please don’t go as we want availability to come back again lots lol!

Dave, 2-night trip

10/10 Exceptional

Feb 21, 2025

The property, staff and location were all fantastic. The property is by far in a way the best in the area. The lobby, spa and dining options in the property were all 10/10. I stayed in the apartments - I had a two bed and it was super spacious, modern, clean and had everything you could need! Super impressed and will definitely be back!

Patrick, 7-night trip

10/10 Exceptional

Mar 9, 2025

Fantastic

suzanne, 7-night trip

10/10 Exceptional

Dec 31, 2018

An amazing hotel with excellent staff. Will visit again for sure. Thank you for making our holiday so memorable.

6-night trip

10/10 Exceptional

Jan 19, 2024

Hotel manager absolutely superb, went above and beyond when we had to arrange something urgently.

David, 4-night trip

10/10 Exceptional

Jul 7, 2024

Just loved this hotel. The interior styling and decor was stunning. Everything was such high quality but at a fair price. The staff were incredibly helpful and supportive. We are getting married in Samoens next year and have recommended Hotel Alexane as a place to stay for our family and guests.

Claire, 2-night trip

10/10 Exceptional

Aug 2, 2024

Stunning gem of a hotel

Absolutely stunning hotel, with exceptional service from start to finish. The attention to detail was spot on, and they even realised it was my birthday during the stay and left a birthday message and small selection of local produce in the room which was a lovely touch and surprise. Thank you so much for a brilliant few nights.

Chris, 4-night trip

8/10 Very good

Sep 13, 2025

Downgraded on our 2nd visit

This was our second time visiting as we had found it a good all rounder 2 months earlier. We booked a deluxe double again which had a small living area as per the hotels.com photo. This time we were put in a much smaller room with no living area however our friends, whose room I had booked at the same time (a deluxe double) were given an upgrade of a family suite! They had been given, at no extra cost, 2 bedrooms, living room, dining room and a kitchen with a super large balcony whilst we were in a very small albeit cosy ‘deluxe’ double. We had a totally different experience which I found extremely unfair considering I had made the booking, had visited before and had paid exactly the same room rate. The hotel itself is lovely, the staff are friendly, it never seems busy other than the pool area on a sunny day so would I recommend it, yes, but I did find it extremely unfair that we had a much smaller, very dark room this time. I did visit reception who said they were fully booked and there was nothing they could do, they did eventually accept that as I was staying for 4 nights, if I wanted to I could hand my keys back at 10am the next day and come back at 4pm to be moved to the deluxe room with the living area (as per the photo) but we just wanted to unpack & relax after a 2 day journey from the UK.

Rachel, 4-night trip

10/10 Exceptional

Jan 25, 2023

Best place to stay in your ski vacation at Samoens

The best place for a dreamy ski vacation. Everything was at the finest level and the stuff was helpful and taking care of everything we asked

Asaf, 4-night trip

10/10 Exceptional

Apr 7, 2023

Great hotel, well looked after.

Stayed here for a short 4 day ski break. Lovely hotel, really nice, plush spacious rooms. We had a family suite, 2 double bedrooms, so perfect for 2 adults and two teenage girls. The hotel minibus service to the lift was great as was the good size ski locker that each room has. Staff very friendly and attentive.

STEPHEN, 4-night trip

10/10 Exceptional

Mar 11, 2023

Wonderful

Our second visit to this wonderful hotel and yet again did not disappoint. We love Samoens as it is so laid back and perfect for a relaxing holiday and no better place to chill out than the Alexane. The staff are very friendly and helpful. Rooms are beautifully furnished and spa facilities first class Highly recommend

Sian, 4-night trip

10/10 Exceptional

Jan 17, 2024

Excellent room. Friendly staff. Facilities. Breakfast expensive and you could offer an option of discounted breakfast if booked at time of hotel room booking. Bar could stay open later as 10pm closure is very early

Paul, 4-night trip

10/10 Exceptional

Aug 20, 2022

Outstanding hotel in every way.

We revisited this hotel after having stayed for a few days in summer 2019. Everything is just as we remembered... incredible! I could not fault the attention to detail, quality of furnishings, spa facilities and cleanliness. The pool and associated steam room/ sauna and jacuzzi were a welcome distraction if it ever rained. What is also apparent is the friendliness and professionalism of the staff. They all look so happy to work there. By far the best hotel we have ever stayed in for a summer break.

Robert, 7-night trip

10/10 Exceptional

Jan 16, 2024

Fabulous

Absolutely fantastic hotel. The staff on reception are amazing. Always happy to help. We were a group of three friends and had a large suite, which was fantastic. The attention to detain is just brilliant. Our room had a big double bedroom with en-suite. There was then and lounge area with dinning table and kitchen, as well as a second bathroom and toilet. Stairs took you up to an open planned upstairs bedroom with four single beds. The kitchen was really well equipped. It had absolutely everything you needed. They even had a little welcome box of cleaning bits, including dishwasher tablets and rinse aid. You can preorder bread and pasties for the following morning from reception the night before, and then you don’t have to go out first thing. Just brilliant. The room had everything you could possibly want and more, including slippers and dressing gowns. The spa is as amazing as it looks in the pictures, although I think the hot tub could do with being a little warmer, but a really great space. The whole hotel is really well decorated/designed and feels warm and cosy from the moment you arrive. Everything is spotlessly clean. I had read that the rooms are not serviced, but this was not the case, and we were offered free daily service at check in. Overall, a perfect ski hotel and I would happily recommend to anyone.

Philip, 5-night trip

10/10 Exceptional

Jul 16, 2025

Rachel, 4-night trip

10/10 Exceptional

Mar 30, 2025

4-night trip

10/10 Exceptional

Mar 27, 2025

Fab stay with fab facilities. Our only complaint was that there was no Netflix or similar on the TV for the teens to watch.

Genevieve, 4-night trip

10/10 Exceptional

Mar 9, 2025

David, 7-night trip

10/10 Exceptional

Mar 8, 2025

Andre, 4-night trip

8/10 Very good

Mar 3, 2025

Fantastic hotel, would highly recommend. Can’t fault the amenities (beautiful spa, well planned ski locker room, lots of lounge/sofa space in the reception area, big room sizes with comfortable beds and lots of storage space). We didn’t have a chance to use the games room or the cinema room but hopefully we will next time! The hotel is conveniently located just a few mins walk from the village square therefore many restaurants are nearby. There is a shuttle stop across the road, scheduled every 15 mins, that will take you to the Grand Massif gondola within mins. The hotel also operates its own shuttle free of charge Sunday- Fridays at peak times. If you do happen to miss the shuttle service, the gondola is only a 10 mins walk. The hotel is clean and the staff are friendly and happy to help with any qs - they were also happy to accommodate our early check in and late check out requests. The only fault we had during our stay was that the reception is unmanned at night and the doors are locked. We had an early flight and so were unable to check out and return our key at 4am - the number for the night manager went unanswered too. We had friends checking out later than us so we were able to leave our key with them, but unsure what we would have done otherwise (and also unsure how we would have settled our breakfast charge and city tax). The self service buffet breakfast is also a little steep at €21pp for the options (mostly continental) menu. €15 would be a more suitable price.

Sneha, 3-night trip

10/10 Exceptional

Feb 25, 2025

Scott, 7-night trip

MGM Hôtels & Résidences – Hôtel Les Suites d’Alexane

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MGM Hôtels & Résidences – Résidence Alexane

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