Does Pinetree Marina Resort offer free cancellation for a full refund?

Yes, Pinetree Marina Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Pinetree Marina Resort?

Yes, there's an outdoor pool and a children's pool.

Are pets allowed at Pinetree Marina Resort?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Pinetree Marina Resort?

Yes, there's free self parking.

What are the check-in and check-out times at Pinetree Marina Resort?

Check-in start time: 3 PM; Check-in end time: 3 AM. Check-out time is noon.

What is there to do at Pinetree Marina Resort and nearby?

Pinetree Marina Resort has an outdoor pool and a sauna, as well as a steam room and an arcade.

Does Pinetree Marina Resort have a kitchen or kitchenette?

Yes, there is a kitchen which also includes cookware, a refrigerator, and a microwave.

What's the area around Pinetree Marina Resort like?

Pinetree Marina Resort is a short 9-minute walk from Puteri Harbour and 8 minutes' walk from Sanrio Hello Kitty Town.

Pinetree Marina Resort, Iskandar Puteri: Hotel Reviews, Rooms & Prices

10/10 Exceptional

Oct 4, 2025

Family trip

It’s our 2nd time there. The kids love the bath tub and swimming pools! Clean rooms, spacious living room and friendly staff. Housekeeping very fast too! Excellent stay!

MADELINE, 2-night trip

8/10 Very good

Feb 24, 2025

1 night short stay

There was a musty smell in the lobby and common corridor of the apartment. But it was all good in the 2-bedroom apartment, spacious and everything is working as it should.

1-night trip

10/10 Exceptional

Aug 10, 2024

2nd time staying here. Hence explains it all of the return stay. Still one of the more comfortable and affordable stay when coming to JB. 👍

2-night trip

8/10 Very good

Jan 6, 2025

One night stay at Puteri Harbour

Smooth check-in process. Free unlimited car park access with room key after checked in. 1 bedroom apartment with kitchenette and washing machine. Spacious bathroom, living room and firm bed. Clean and quiet. Need your own car to travel out.

1-night trip

10/10 Exceptional

May 22, 2023

Had a pleasant stay here. Room and property’s amenities are awesome. Very cozy👍

Fatnin Darwisyah, 2-night trip

6/10 Good

Nov 30, 2024

Ok for one night

Abit dated, cleanliness could be improved. Broken items should b properly repaired. Good view and spacious

1-night trip

6/10 Good

Jan 5, 2025

Breakfast wasn’t what it shoud have been. Only youghurt, apple, small juice, two really small snacks and rice/pasta. The just brougt it to room and that that.

3-night trip

8/10 Very good

Mar 16, 2024

Pinetree Marina Resort

Overall it is a spacious and well kept. However, didn't expect the breakfast to be that 'simple' though brought by room service. We had to drive out for a more decent breakfast. Apart from that, it's a pleasant stay

Abdul Ghani, 1-night trip

10/10 Exceptional

Mar 25, 2024

The hotel was very quiet and clean. Lovely pool Not that much around in terms of shops and things to see. We stayed due to Legoland but had an extra day and not much to see. The restaurants close by were good and nice atmosphere on the water. Pity some old developments opposite that really make the place look a little gloomy otherwise would be great view. Rooms were comfortable and clean and very spacious, huge living area.

Justine, 4-night trip

8/10 Very good

Mar 25, 2024

overall is good, the staff is very friendly and helpful. the facility is good as well the only concern is the mattress and blanket is look like not so clean as we can see the stain obviously and the extra blanket store in cabinet is dirty.

Men Haur, 1-night trip

8/10 Very good

Dec 19, 2023

Parts the of room need airing to remove the musty smell. Otherwise, it is great value for short term stay.

Ovi Lian, 3-night trip

6/10 Good

May 15, 2025

Average

It was good overall. However, our bath towels and floor towels were not replaced with new ones when the old ones were taken. We had to go down to reception to ask for them to be delivered. No phones in property to communicate with reception. When we asked for floor towel the second time, we did not get a response and my wife called them via our mobile to get one but was told their housekeeping has gone home. My wife insisted to have floor towels as it is a risk for accidents to happen when we have to step out of the marble floor in the bathroom when it is wet and slipper. TV was not working on the last day as well.

Chee Kin Andrew, 1-night trip

8/10 Very good

Aug 21, 2024

Staff were friendly and approachable. Check-in was a breeze. Property was clean and felt safe. Some things in the apartment looked a little jaded but not significantly so. Everything worked fine. And for a short stop, wonderful that there is a Hard Rock Cafe right in the basement. My wife and I enjoyed a couple of drinks listening to the live band. But the music did not penetrate and affect the rest of the building. So overall, pretty pleased with our stay.

Mathusuthan, 1-night trip

10/10 Exceptional

Jul 15, 2023

the apartment was spacious and conditions good. the check in and check out were smooth and the staff was great! It is just above Hard Rock Cafe and other dining choices nearby. However you can hear motorcycles revving noise at night if you stay in room facing city. My room can hear generator-like sound at night but acceptable to me, can treat it as white noise. Overall, nice place and I will stay again in the future.

Allen, 2-night trip

6/10 Good

Jul 11, 2022

I'd arrived there at 6.30 p.m. but they didn't do cleaning yet.They said I had to wait my room till cleaning is done and there was no any room or compensation. 1 hour later, cleaning wasnot done yet. My kids were so tired and they cried. I still cannot understand why they didn't finish cleaning till evening time.

1-night trip

2/10 Poor

Mar 19, 2024

DO NOT GO even THINK

Neverever wanna do this kind of exprience in my life. 1.One bed room TV is too far from the bed even small TV and outrange of remote control distance. 2. Staffs were extreamely impolite and low-mind such as visiting school canteen staff. 3. Room was very noisy by M&E issues above the room. 4. Valet service took the money but valet men go back home at 9pm 5. There is no Intercom service so If you need any request to resort, you would contact by phone. 6. See attachment for food condition It is lucky I cannot upload the movie clip but find a way to show everybody. I felt really anger of staying their and totally not trust the others report. I am not a person who report this kind of complains in my life. BUT THIS RESORT IS NOT RECOMMEND ANYONE ELSE 3.

jungwook, 2-night trip

4/10 Fair

Dec 30, 2024

Booked a 2 bedroom unit (1 King Bed and 1 Queen bed) for a short getaway. The room allocated was equipped with two queen beds. As we have intended for our young child to sleep in between us to avoid rolling over the bed, we went to the Reception and queried about it. The male staff initially explained that the assigned room was dirty and still being cleaned and that his colleague should have informed us about the swopping of room. We explained that we need a king bed for the safety of our child. The staff then explained that there is no more king bed apartment as an existing guest had extended his stay. We requested adding a single bed to our room as the 3 of us can't possibly fit on a Queen bed. The staff replied that adding a single bed will have additional cost. We told the staff that they should then provide the room that we have booked, and after sometime the staff agreed to add the bed "on a goodwill basis". Some other issues during the stay: 1. We were unable to find a hairdryer and went to Reception to request for it. A staff then responded that she will inform Housekeeping and it will be sent after 7-10 mins. The hairdryer was never sent till the next day when we requested again at Reception; 2. The wooden frame holding the main door security latch was dislodged; 3. The bidet spray hose was disconnected; 4. The children's playroom was closed on both visits; 5. Strong and unbearable odour smell in the main bathroom.

Christine, 2-night trip

10/10 Exceptional

Jun 26, 2025

Quite clean and good service. But location not as optimal.

Zhin Kwang, 2-night trip

10/10 Exceptional

Mar 23, 2025

Wonderful stay , definitely will return

I stayed in a three-bedroom apartment and everything was generally in order. However, I encountered a few issues, such as a stuck sliding door in the master bedroom, toilet flushing problems in the junior master and a non-working TV. I reported these through the QR code and most of the issues were promptly resolved. Additionally, my child accidentally peed on the bed and when I informed the staff, they were very understanding and did not charge me for cleaning. The apartment also had a washer-dryer which was extremely useful. Parking was plentiful and free which was a great convenience. Overall, I highly recommend this place and would love to return again!

3-night trip

10/10 Exceptional

Dec 12, 2024

Second time staying. Kids love this hotel.Very clean and short distance away from legoland. Will always be our first choice hotel if we are coming back again. Thanks!!

JANE ENGPING, 2-night trip

10/10 Exceptional

Jul 30, 2024

Good for the money.

Check in/out was very fast. The staff were very good. However I found the hotel has a bit of a run down look to it, especially the pool area. I had asked for a room with a bathtub but they only have those in 2 bedroom. Had to upgrade for breakfast buffet, which was an extra £3 per day, which is no big deal. Room had one of those awful IKEA style sofa beds that is not comfortable to sit on at all. Shower nice size with separate hot water heater. A/c works very well in both rooms.

Graeme, 3-night trip

10/10 Exceptional

Jul 21, 2024

Good for a quiet stay over weekday.

Yang How, 2-night trip

10/10 Exceptional

Jun 9, 2024

My second time staying here. It was great, my family loves to stay there. The vibe is peaceful.

Eiman, 1-night trip

10/10 Exceptional

Apr 23, 2024

良いホテルです。安い割には部屋が広く快適です。景色も良かったです。ついつい居心地が良く延長しました。飲食店もほどほどにあり、ハードロックカフェで生バンドの演奏を楽しみながらお酒も飲めました。スーパーもあり部屋でご飯を作って食べれます。サウナを楽しみにしていったんですが、温度が60度までしか上がらないのが残念でした。

HIDETADA, 3-night trip

8/10 Very good

Apr 22, 2024

Good for family. Nice condition and service.

DAE KEUN, 4-night trip

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