Are pets allowed at B&B Palazzo Tortoli?

Yes, dogs are welcome, with a limit of 2 total and maximum weight of 33 lbs per pet. There's a charge of EUR 12 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at B&B Palazzo Tortoli?

No, unfortunately, but there's free parking nearby.

Is airport shuttle service offered by B&B Palazzo Tortoli?

Yes, an airport shuttle is available. The charge is EUR 145.00 per room one-way.

What are the check-in and check-out times at B&B Palazzo Tortoli?

Check-in start time: 2 PM; Check-in end time: 6:30 PM. Check-out time is 10 AM. Express check-out and contactless check-in and check-out are available.

What's the area around B&B Palazzo Tortoli like?

B&B Palazzo Tortoli is in San Gimignano City Centre, a short 1-minute walk from Piazza della Cisterna and 3 minutes' walk from Vernaccia di San Gimignano Wine Museum.

B&B Palazzo Tortoli, San Gimignano: Hotel Reviews, Rooms & Prices

10/10 Exceptional

May 28, 2025

This is a great B&B its right in the heart of the town. The rooms are very clean and have historical character. The staff are so friendly and helpful.

April, 5-night trip

10/10 Exceptional

Jun 5, 2025

San Gimiagno is fantastic and our rooms were in an excellent location. Secure safe and historic. Wonderful.

Peter, 1-night trip

10/10 Exceptional

Jun 28, 2024

I wish I could’ve stayed a few more days! Great Host and location

Lynn, 1-night trip

10/10 Exceptional

Jul 29, 2023

What a great location

Nora, 2-night trip

10/10 Exceptional

Aug 2, 2022

Loved the staff/owners, the property and San Gimignano

Jonathan, 13-night trip

10/10 Exceptional

Apr 17, 2024

Beautiful hotel quaint town with plenty to see. Very helpful staff, nice delicious breakfast. We had a lovely time. The beds and pillows are very firm which takes getting used to but overall we were very impressed.

Jennifer, 2-night trip

10/10 Exceptional

Apr 5, 2024

Amazing location and beautiful room with appropriate, functional antique furniture.

Toni, 1-night trip

4/10 Fair

Oct 16, 2025

Spartan

Arrived early, but clearly not very welcome and no possibility of early checkin. I had called both contact numbers to discuss checkin time but no reply and no opportunity to leave a message. We found the host sharp and business like. The room is up a lot of stairs and very spartan, no tea or coffee making facilities and plastic cups for water. It was noisy from guests above regularly moving furniture across solid floor at night and early morning. Unfortunately we had to leave before breakfast (only available after 8:30), so cannot comment on it. The toilet was difficult to flush and the seat was damaged and unsightly. A rather incongruous portable air-con unit spoils the authentic look of the room. The location was great, and the room has a great view of the Tuscan countryside, but wouldn't suit anyone with significant luggage.

Michael, 1-night trip

10/10 Exceptional

Oct 29, 2024

Accommodating and welcoming staff. Prompt response, when asked.

Maeli, 1-night trip

10/10 Exceptional

Jun 6, 2024

We had a wonderful stay in San Gimignano. Our host Andrea was very helpful and offered advice and information on what to see and do in the town. The apartment was spacious and clean and well equipped with everything we needed. The view from the window was spectacular. It was a bonus to have breakfast included. The location was perfect for exploring the town. We hope to return and highly recommend the apartment to family and friends.

Susan, 3-night trip

10/10 Exceptional

Jun 13, 2025

This hotel is not family or vacation friendly. This is for a local tourist that’s traveling with a backpack. There are about 80 stairs to get to your room, so take that into consideration for every time you have to go back to your room. There is also no air conditioning and the owner told us just keep your windows open. That was also not doable with the noise outside and all the birds that would fly inside bc there are no curtains or nets on windows. We went in may-June and it was cool outside but very very hot in the room so I can’t imagine staying here when hot outside. There is also parking but about a mile away and all uphill to go to this hotel. It was torture staying here with kids and when we asked to change room the person in charge was very rude.

Lillian, 5-night trip

10/10 Exceptional

Oct 1, 2022

Truly Authentic

San Gimignano is beautiful and we are so glad we stayed here as the room is right in the historic city. We were lucky as our room was only up about 8 stairs (other rooms were another flight up). We didn’t read the check in procedures which require you to notify the owner 24 hours in advance. We just showed up and called the contact. Lucky for us he was on site to check in other guests. He was able to meet us at the public parking lot and we followed him with our car into the historic center in order to drop our bags. We then had to return the car to the parking lot and paid about 15 euros to leave our car over night. The room was authentic and beautiful but we didn’t have any glasses or a full roll of toilet paper (and ran out!). It may have been because they didn’t really expect us as we just showed up. Our host was incredibly kind.

Mark, 1-night trip

10/10 Exceptional

Oct 5, 2025

La ubicación es preciosa, justo en el centro de San Gimigiano, con una vista hermosa, muy bonita y limpia la habitación

Maria Guadalupe, 2-night trip

6/10 Good

Sep 26, 2025

Todos muy amables pero el baño era muy pequeño. No era cómodo.

ALEJANDRO, 3-night trip

8/10 Very good

Apr 12, 2024

Tutto bene

Lorenzo, 1-night trip

10/10 Exceptional

Nov 3, 2023

Camera pulitissima e colazione fantastica

Jeffrey, 2-night trip

8/10 Very good

Oct 5, 2023

Mitt på torget

Mitt i smeten med bästa läget. Bra kommunikation med värden. Lite hård säng och ingen bra AC. Annars ett trevligt boende i historiska miljöer med trevlig frukost.

Lizz, 2-night trip

10/10 Exceptional

Apr 12, 2023

Eine wunderschöne und historische Unterkunft mitten in San Gimignano. Zentraler geht es nicht. Super netter Vermieter. Wir haben bei ihm kostenfrei geparkt und er hat uns bis vor die Tür gefahren und dort wieder abgeholt. Sehr empfehlenswert!!!

Sven, 1-night trip

10/10 Exceptional

May 5, 2022

Posizione eccezionale. La stanza nella foto dà sulla piazza principale, e sembra di stare in un castello. Quella adiacente si affaccia su una bellissima campagna. Servizi essenziali (ovviamente non è un hotel) ma grande pulizia e gentilezza.

Nicola, 3-night trip

10/10 Exceptional

Oct 19, 2019

Hospitality is the key with this property: We walked down the hillside from San Gimignano to check in at the B&B's farmhouse, a 15-minute walk down a lovely country road, providing the most amazing views of San Gimignano from outside the walls. There, we arrived just as the proprietors were bottling their vin santo -- to our luck! We enjoyed a glass (or two!) with biscotti, alongside Andrea, Francesco, Carla and another couple staying at the farm. What a welcome! We welcomed a ride to our B&B, right on the Piazza delle Cisterna. We walked up a few flights, and when our host flung open the shutters, we had the most idyllic view of the Tuscan valley. We woke each morning in that room to a beautiful sunrise, then enjoyed baked goods, fruit and cappucinos each morning in the common breakfast area (thanks, Antonella!). We loved our first day so much, we added two more nights, on our third night moving to a room that overlooked the piazza. Both rooms were spectacular, with antique furniture and furnishings that hinted at its palazzo past. Take note of the placard in the foyer - notable citizens lived in this palazzo for a century! On Mondays and Thursdays, dinner is offered at the farm, which was a lovely change from dinners we'd enjoyed within the walls. We loved feeling so welcomed by Francesco, Andrea and Carla, and recommend staying with them! We hope to return.

1-night trip

10/10 Exceptional

Oct 8, 2019

Everything was beyond incredible. A little piece of heaven on earth. That good.

Galina, 2-night trip

6/10 Good

Sep 26, 2019

Pros are the location, room size, and view of valley. As for the location, there are two other hotels on the main square that both have onsite staff, I would advise to choose one of them instead of this B&B. Cons are everything else. The checkin was difficult. There is no onsite staff and the door is unmarked and hard to locate. We had to walk bags up the hill and call and wait for someone to check us in. There was no coffee pot in the room, no AC, 4 floor walk up, and the few staff we spoke with didn’t understand English very well and were hard to talk with. There is only public parking at 10-15 euros per day (no in out privileges) which is very limited from 10-6 each day.

A, 4-night trip

6/10 Good

Sep 24, 2019

The flat was not anything like was pictured, and though it was ok and very well located, I wouldn't have booked it at this price if I'd seen an accurate depiction. In order to park the car, it was necessary to park at their farmhouse, which is a 20 minute walk.

2-night trip

10/10 Exceptional

Sep 22, 2019

Hyggelig opphold i september

Vi hadde et veldig hyggelig opphold på B&B Palazzo Tortoli midt i San Gimignano. Inngangsdøren var litt vanskelig å finne, men vert Andrea fikk geleidet oss trygt inn etter at vi ringte han. Han var utrolig serviceinnstilt og kjørte oss også hjem etter middag på B&B Ponte A Nappo. Middagen der var vel verdt å få med seg selv om det også er mange restauranter innenfor murene.

Are, 5-night trip

10/10 Exceptional

Sep 16, 2019

Great Location, but be aware of what that brings.

The location makes this room fantastic and also led to the negatives. We had a city side room overlooking the city square. The view was amazing, people watching great, and every evening, we listened to live musicians playing in the square. As with many of these old buildings, there is no air conditioning, so sleeping with the windows open is a must in the summer. Just be aware that the street sweeping truck comes through at 7 AM. On Thursday morning at 5 or 6 AM, a group of about 12 trailers come in and set up a market in the square which is VERY noisy. In the spring and fall, these would not be an issue. Overall, we would stay here again due to the location and beauty of the building.

JEFFREY T, 4-night trip

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