Casa Basalto

3.5 star property
Hotel with restaurant, near David Ben Gurion Park

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Photo gallery for Casa Basalto

Front of property
Banquet hall
Lobby sitting area
Lobby
Deluxe Double Room, 2 Queen Beds | 1 bedroom, premium bedding, pillowtop beds, in-room safe
Casa Basalto is a vibrant retreat near Galerias Pachuca Mall where you can unwind on the sun-kissed terrace or enjoy Mexican cuisine at Dolina restaurant. Connect with in-room WiFi, visit the coffee shop, and take advantage of coworking spaces - all while enjoying stunning views.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet friendly
  • Air conditioning
  • Non-smoking
  • 24/7 front desk
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Room service
  • Coffee shop/cafe
  • 24-hour business center
  • Conference center
  • Business center
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe

Feel at home (6)

  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
The current price is $60
$72 total
includes taxes & fees
Dec 10 - Dec 11

Room options

Available filters for rooms
Showing 3 of 3 rooms

Deluxe Suite, 1 Bedroom, Accessible

8.0 out of 10
Very good
(1 review)

Highlights

Individually decorated
Private indoor hot tub
Air conditioning
Heating
Smart TV
Separate bedroom
Blackout drapes/curtains
Premium bedding
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Deluxe Double Room, 2 Queen Beds

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Individually decorated
Air conditioning
Heating
Smart TV
Blackout drapes/curtains
Premium bedding
Pillowtop bed
Separate bedroom
  • 24 sq m
  • Sleeps 2
  • 2 Queen Beds

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(8 reviews)

Highlights

Individually decorated
Air conditioning
Heating
Smart TV
Blackout drapes/curtains
Premium bedding
Pillowtop bed
Separate bedroom
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Avenida Camino Real de la Plata #206, Col. Zona Plateada, Pachuca, HGO, 42084

What's nearby

  • David Ben Gurion Park - 2 min walk - 0.2 km
  • Galerias Pachuca Mall - 5 min walk - 0.5 km
  • Auditorium Gota de Plata - 7 min walk - 0.6 km
  • Hidalgo Stadium - 5 min drive - 2.7 km
  • Monumental Clock of Pachuca - 16 min drive - 6.4 km

Getting around

  • Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.) - 60 min drive
  • Benito Juarez International Airport (MEX) - 84 min drive

Restaurants

  • ‪Cake House - ‬5 min walk
  • ‪Singular Cocina de Brasa - ‬4 min walk
  • ‪La Tartine - ‬2 min walk
  • ‪Tabi - ‬4 min walk
  • ‪Capricornio - ‬3 min walk

About this property

Casa Basalto

When visiting Pachuca, Casa Basalto is a great choice to consider. Guests looking for a bite to eat can check out Dolina, which serves Mexican cuisine and is open for breakfast and lunch. A bar/lounge and a terrace are other highlights.

At a glance

DONE

Hotel size

    • 26 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Express check-out available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets allowed (1 total)*
    • Service animals welcome
    • Restrictions apply*
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
    • Onsite parking limited
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) on weekday mornings 8:00 AM–noon
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Private dining
  • Room service (limited hours)

Traveling with children

  • Children's menu

What to do

  • Ecotours nearby
  • Hiking/biking trails nearby
  • Ziplining nearby

Working away

  • 24-hour business center
  • Meeting room
  • Coworking spaces
  • Conference center

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Romance packages

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Well-lit path to entrance

Room amenities

Be entertained

  • 40-inch Smart TV
  • Satellite TV channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress

What to enjoy

  • In-room massage
  • Individually decorated

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi
  • Free local calls
  • Electrical adapters/chargers

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Dolina - This restaurant specializes in Mexican cuisine and serves breakfast and lunch. A children's menu is available.

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of approximately MXN 149 for adults and MXN 149 for children
  • Early check-in can be arranged for an extra charge of MXN 500 (subject to availability)
  • Late check-out can be arranged for an extra charge of MXN 500 (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of MXN 350 per pet, per night

Policies

Noise-free guestrooms cannot be guaranteed.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Casa Basalto Hotel Pachuca
Casa Basalto Hotel
Casa Basalto Pachuca
Casa Basalto Hotel
Casa Basalto Pachuca
Casa Basalto Hotel Pachuca

Frequently asked questions

Does Casa Basalto offer free cancellation for a full refund?

Yes, Casa Basalto does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Casa Basalto?

Yes, pets are welcome, with a limit of 1 total. There's a charge of MXN 350 per pet, per night. Service animals are exempt from fees. Food and water bowls are available. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Casa Basalto?

Yes, there's free self parking. Parking spots may be limited.

What are the check-in and check-out times at Casa Basalto?

Check-in start time: 3:00 PM; Check-in end time: midnight. There's a charge of MXN 500 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of MXN 500 (subject to availability). Express check-out and contactless check-in and check-out are available.

What is there to do at Casa Basalto and nearby?

Have fun with nearby activities like hiking and ziplining. Additional recreation nearby includes ecotours and hunting.

Are there restaurants at or near Casa Basalto?

Yes, Dolina offers Mexican cuisine.

What's the area around Casa Basalto like?

Casa Basalto is a short 5-minute walk from Galerias Pachuca Mall and 4 minutes' walk from David Ben Gurion Park.

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Reviews

Casa Basalto Reviews

9.0

Wonderful

9.4

Cleanliness

9.6

Location

9.2

Staff & service

9.4

Eco-friendliness

9.0

Property conditions & facilities

Popular mentions

Location
Restaurant
Room

Reviews

4/10 Fair

The rooms are clean the location is centrally located however the AC unit is controlled by hotel management and not you so if you travel during warm days be aware it will be very uncomfortable warm room.

10/10 Exceptional

N/A
Gustavo, 1-night trip

4/10 Fair

Great location

Overall the hotel was ok. You could hear talking in the rooms above and next door. Came home one night and the key to turn on the light was not working so had to pack up and change rooms in the dark. Ran out of water on the last day. It was a great location to shopping and restaurants.
Heidi, 3-night trip

6/10 Good

El estacionamiento es súper chiquito y los espacios muy reducidos, el desayuno incluido se sirve hasta las 8:00 y es muy muy pobre, almohadas duras, lo mejor es la presión de la regadera.
JOSE ANTONIO, 1-night trip

10/10 Exceptional

Tal vez lo que podría mejorar es el estacionamiento, es muy pequeño y mi auto no pudo descender por la rampa, por lo que tuve que dejarlo afuera para no dañarlo en los primeros días.
Mauricio, 2-night trip

10/10 Exceptional

.
Carlos, 3-night trip

10/10 Exceptional

Muy buena ubicación y excelente atención
ruben enrique, 1-night trip

6/10 Good

Toda la noche se escuchó el ruido de los otros departamentos definitivamente no se pudo descansar a gusto
Dr Raúl, 1-night trip

10/10 Exceptional

Agradable estancia
Sabrina, 1-night trip

10/10 Exceptional

Excelente. Siempre es nuestra opción preferida cuando visitamos Pachuca.
ANA CECILIA, 1-night trip

10/10 Exceptional

Deberían de abrir el Restaurante en Domingo o terner servicio al cuarto
Guillermo, 1-night trip

8/10 Very good

El hotel estaba muy limpio y la habitación muy amplia
Gerardo, 1-night trip

10/10 Exceptional

Excelente Hotel y Restaurante Muy buen servicio y atencion
Guillermo, 1-night trip

6/10 Good

Quizá tuve mala suerte

Me atrajo mucho esta propiedad porque tenia muy buenas reseñas en la página de Hoteles.com y la página de Internet del hotel prometia mucho. El personal de recepción fue muy amable y es quizá su mejor carta, pero el hotel tiene problemas de diseño y operación graves, por ejemplo, yo nunca pude regular la temperatura del agua en la regadera ya que cuando crees que lo has logrado, al siguiente segundo el agua sale helada o hirviendo y tienes que salirte sel chorrl de inmediato, esto resalta la mala idea de no tener piso antiderrapante en la regadera, tiene cintas antideslizantes, pero claro, hay zonas del piso muy resbalosas. Los canales de TV, pese a tener televisión por cable, pones un canal y pueden pasar hasta 30 segundos con la pantalla en negro antes de que la imagen aparezca. Su estacionamiento es muy reducido y cuesta trabajo maniobrar al interior, el techo es demasiado bajo, asi que al abrir tu cajuela, debes detenerla para que no golpee las tuberias que pasan por el techo. La verdad es que esperaba mucho más y me voy decepcionado del hotel.
Arturo, 1-night trip

10/10 Exceptional

Muy accesible
Silverio, 1-night trip

10/10 Exceptional

Me gustó el lugar, es bonito, tranquilo y fácil de llegar
Lorna, 1-night trip

10/10 Exceptional

La suite es muy amplia y aislada de ruidos externos. Mi familia y yo disfrutamos de un excelente fin de semana en sus instalaciones.
Rodrigo, 1-night trip

10/10 Exceptional

Excelente
Alan, 2-night trip

10/10 Exceptional

Muy bueno y buen servicio, lo recomiendo
LEONARDO, 2-night trip

8/10 Very good

El inmueble esta estuoendo, el servicio a la habitacion es incompleto ya que no recogen los platos sucios, no comoletan el servicio, no manejan terminal por lo que se debe estar pasando a pagar directamente. Es un lugar donde hay mucho ruido en fin de semana, los bares y sañones de fiestas hacen que se hospeden oersonas que van de fiesta pornlo que no se respeta el horario de cero ruido despues de las 10 pm. Es limpio, recepcion amable, comida rica y de calidad. Ruidoso en fin de semana, no se descansa bien.
Liz, 1-night trip

10/10 Exceptional

Muy buen lugar para hospedarse.
Mauricio, 1-night trip

10/10 Exceptional

Buena relación precio calidad
Carlos, 1-night trip

10/10 Exceptional

Mi experiencia fue muy buena, salimos. Aún evento y regresamos en la madrugada pero nos abrieron súper rápido, la zona es muy tranquila y me parece una excelente opción.
Claudia, 1-night trip

8/10 Very good

Habitaciones bonitas, súper limpias, lo único incomodo es que las paredes son muy delgadas y se escucha todo jaja fuera de eso, todo súper bien, y lo que me gusto es la sustentabilidad del hotel, puedes tomar agua del lavabo.
Lizbeth, 1-night trip

10/10 Exceptional

Muy bien todo
Jorge, 1-night trip