Very friendly and helpful staff. The hotel and room were nice, and all photos correspond to reality. However, the booked room for 4 was only prepared for two on arrival (missing towels and bathroom amenities). This was fixed immediately. However, the broken light in the bathroom which was detected upon arrival was not repaired throughout the whole stay despite immediate reporting. Soft beds. the water outflow in the shower was insufficient - you stand in 2-3 cm of water ... The discount vouchers for thermal baths must be paid in cash in HUF.
Hotel restaurant was nice and served good meal, but unfriendly staff. The sliced lemon with a sliced sticker was served at dinner; 10% hotel discount for dinner was not counted despite the request. The breakfast menu is basic but sufficient. Sausages and eggs were only lukewarm. The powder coffee from machine for breakfast only, espresso coffee must be paid.
The overall impression of the stay was good but could be much better if there were no such problems.