When we arrived at the property, we were informed of a plumbing issue that rendered the original apartment unavailable. Instead, we were placed in a substitute apartment approximately 1 kilometer away from our initial booking. Unfortunately, the replacement accommodation was noticeably older and did not match the quality of the one we had reserved, which we had paid for.
Additionally, the parking space at the new location had a lower clearance, and our vehicle couldn’t fit unless we removed our Thule box—something that hadn’t been necessary with the original booking. We received no prior notification about this change, nor were we offered a partial refund to account for the downgrade.