Does Susukinohara Ichinoyu offer free cancellation for a full refund?

Yes, Susukinohara Ichinoyu does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is parking offered on site at Susukinohara Ichinoyu?

Yes, there's free self parking. Parking spots may be limited.

What are the check-in and check-out times at Susukinohara Ichinoyu?

Check-in start time: 3 PM; Check-in end time: 6:00 PM. Check-out time is 10 AM.

What is there to do at Susukinohara Ichinoyu and nearby?

Onsite recreation at Susukinohara Ichinoyu includes hot springs.

Are there restaurants at or near Susukinohara Ichinoyu?

Yes, there's an onsite restaurant.

What's the area around Susukinohara Ichinoyu like?

Susukinohara Ichinoyu is a short 1-minute walk from Sengokuhara Onsen and 14 minutes' walk from Hakone Venetian Glass Museum.

Susukinohara Ichinoyu, Hakone: Hotel Reviews, Rooms & Prices

10/10 Exceptional

Jun 3, 2025

This property was absolutely amazing!

Aiden, 1-night trip

10/10 Exceptional

Jun 24, 2025

So far the best hotel in Japan. Great hospitality and dining. In room half-open hot spring connected to nature

Wei, 1-night trip

10/10 Exceptional

May 25, 2025

Have a good stay

Yuewei, 1-night trip

10/10 Exceptional

Jun 14, 2025

Very nice japanese style room and private onsen is worth it

Tiffany, 2-night trip

10/10 Exceptional

Sep 5, 2025

Absolutely loved our stay there. Came as a family with 2 teenagers. The private onsen was so relaxing and everyone got to spend "me" time on their own. The mineral properties of the water was pure bliss. The dinner and breakfast was wonderful, with lots of food and all you can drink for 90mins at dinner. Would highly recommend.

Caitlin, 1-night trip

10/10 Exceptional

Aug 25, 2023

Great place to stay. Own private bath in the balcony was nice too.

Sami, 2-night trip

8/10 Very good

Apr 3, 2025

The food was good. Both dinner and breakfast

Yuen Lun, 1-night trip

10/10 Exceptional

Apr 7, 2025

We were a party of eight with two seniors and two young kids and all of us enjoyed our stay. The stay was very comfortable and the seafood dinner and Japanese breakfast were both excellent. We would definitely return. Staff were great and super helpful.

Genille Grace, 1-night trip

10/10 Exceptional

May 31, 2025

We enjoyed our stay at Ichinoyu a lot, room is very comfortable and newly renovated. The welcome drink and meals really showcase the hospitality of Japanese high standard. We felt being very well taken care of. Onsen environment is very peaceful, I spent the whole afternoon there looking at the trees and listening to birds sing. We had a great time and will definitely come back next time we are in Hakone.

Simon, 1-night trip

10/10 Exceptional

Apr 23, 2025

A beautiful ryokan in a secluded area but essily accessible by bus. Family mart is next door. Wonderful amenities, the most elaborate dinner and breakfast packages (if you want to try a traditional Japanese meal, THIS is it!), wonderful private onsen in room and friendly staff. Highly recommend. You will not regret your visit.

Grace, 1-night trip

6/10 Good

Aug 6, 2025

The futons are very thin. Cleanliness was not great, there was hair and dust

Alison, 2-night trip

10/10 Exceptional

May 29, 2024

A wonderful escape! Ryokan style accomodations, private and public baths and traditional meals. Very friendly and helpful staff even with a language barrier. Highly recommend😁

Michelle, 1-night trip

10/10 Exceptional

Feb 8, 2025

I absolutely loved my stay there everything was perfect! From food to the room, the staff! They were so nice and helpful. Plus the hotel is beautiful, there’s free drinks, the onsen is simply wonderful. Really close to togendai! Even a family mart! 1000/10 the experience was just wonderful

Perla del mar, 1-night trip

10/10 Exceptional

Sep 27, 2024

Super nice place. The included dinner was fantastic, i wasnt as big a fan of the breakfast but it was great too. Highly recommend a room with a private bath. The aesthetic of the rooms is incredible. Highly reccomend

Jackson, 2-night trip

10/10 Exceptional

Jun 19, 2025

The staff was not shy of attempting to utilize English while helping foreign visitors, which was a great help when my Japanese couldn't help. The staff working in the restaurant, both during breakfast and dinner, were incredibly helpful, kind, and forthcoming when trying to converse. The homely feel of the room could be felt by these staff members, making the stay feel cozy throughout. Not only was the staff kind, but the elegance and taste of the food elevated the experience by miles. Thank you so much for the experience.

Miguel, 1-night trip

10/10 Exceptional

Apr 1, 2025

We enjoyed our stay in this hotel/ryokan, it has clean and spacious room with private onsen. There is a Family Mart right beside it which is great. The other dining options nearby are about 20min walk away, so it will be better to drive. The hotel does offer dinner at it's restaurant but you need to reserve before 7pm the day before you want to dine there. We took the option with breakfast which is the usual Japanese spread with seasonal fish. Will stay here again for sure.

Yi Ling Elaine, 2-night trip

6/10 Good

Oct 24, 2025

the inn looked dated. They provided one small bath towel, very thin. No hand towel or face towel. If you need amenities like shower cap, body cream, you have to go to the main building to get it. Onsen is nice but no views. Dinner and breakfast were good.

Yue, 1-night trip

10/10 Exceptional

Oct 4, 2025

Absolutely delightful hotel: helpful staff, clean, comfortable, huge room, wonderful food, free tea/coffee/alcohol whenever you like, japanese robe and towels included. The private onsen was so lovely - don’t be fooled by the photos, it was clean as a whistle, just stained by the minerals in the water. Absolutely enormous amount of all sorts of strange and delicious food for both dinner and breakfast. I’m staying in hostels pretty much every night of my holiday in Japan but wanted to spend one night having an affordable ryokan experience: this place was by far the cheapest in the Hakone area but I can’t see how it could have been better. Adding be put off by its location, it’s a short very easy bus ride from Lake Biwa; it’s also right next door to a 24 hour convenience store.

Richard, 1-night trip

10/10 Exceptional

Oct 3, 2025

I told the hotel in advance I was vegetarian and I was incredibly well accommodated. The meals were vegetarian, well presented, diverse and delicious. Lots of new Japanese food experiences. The rooms are large and relatively clean, the futon beds weren’t very comfortable (but no futons really are) and the staff were all exceptionally helpful.

Matthew, 2-night trip

10/10 Exceptional

Sep 15, 2025

お値段も安く料理も豪勢で大変満足した旅行になりました。

KOUICHI, 2-night trip

10/10 Exceptional

Sep 2, 2025

Enjoyable stay

The place has enough parking. The stay was nice, the room and setting were nice and awesome. The private room onsen was really awesome too! The water temperature was great! The stay with the price are reasonable!

1-night trip

8/10 Very good

Aug 27, 2025

楽しかったです

スタッフの対応は丁寧でした。部屋でかけ布団をめくったら、隣の布団と布団の間、畳の上に絡まった髪の毛が落ちていました。その他は特に清掃に関して気になるところはありませんでした。フロント前にフリードリンクコーナーがあり、ジュースの他にビールやワインなど数種類のアルコールもあったので楽しめました。廊下には自動販売機もあり、値段は特に高くなく助かりました。

1-night trip

10/10 Exceptional

Aug 20, 2025

なかなか出会う事のない良宿

出張帰り途中のワーケーションにと、何とは無しに予約。予定より早く到着し、手持ち不沙汰だったが、副店長の名札を付けた外国人スタッフの方とお話しすると、源泉を2ヶ所から引いており、大浴場はその両方を楽しめるとのこと。更に「良かったら入れます」との案内で、お言葉に甘え入らせていただき、チェックイン前に温泉を堪能。その後もスタッフの皆さんの気持ちの良い挨拶、都内だと15000円から18,000円位するで有ろう夕食、5000円位はするで有ろう朝食など、どんな経営努力をすればこの様な良質なサービスを提供出来るのかに興味が湧きました。また近年の外国人スタッフによる日本品質のサービスの低下もこちらでは一切無く、むしろ日本で働いて下さりありがとうございますと、言いたい位です。これからも機会が有れば泊まらせて頂きます。

Mieo, 1-night trip

10/10 Exceptional

Jul 28, 2025

御殿場、強羅からバスでホテルのすぐそはまで行くことが出来ました。外国からの大切な友人を連れて行きましたが、ゴージャスで滋味ゆたかな夕食、ボリュームも味も素晴らしく感激していました。近くにはススキの大平原と湿原が広がる自然豊かなところで美術館も複数あり、場所も最高でした。部屋に露天風呂があり、夜中や朝時間を気にせずゆっくり出来ました。フロントやレストランで働く外国人の若者たちも親切で素晴らしかったです。また来年、友人が来日したら泊まりたいと思っています。

Yae, 1-night trip

10/10 Exceptional

Jul 26, 2025

모든게 완벽했던 숙박

아내와 함께 너무 행복하게 지냈습니다. 모든 스태프분들께서 친절하게 맞아주시는 순간부터 떠나는 순간까지 너무 친절하게 응대해주셨습니다. 음식도 너무 맛있었고, 객실도 너무 깔끔했습니다.

HYEON HO, 1-night trip

Susukinohara Ichinoyu

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Japanese Room with Private Open-air Bath

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Wetland side Japanese and Western style room(Annex)

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Mountain side Japanese and Western style room(Annex）

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Wetland side Japanese and Western style room(Annex/up to 3)

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Luxurious Seafood Boat Platter for Dinner & BF, Mountain side Japanese and Western style room(Annex)

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View all photos for Luxurious Seafood Boat Platter for Dinner&BF,Wetland side Japanese&Western style room(Annex/up to 3)

Luxurious Seafood Boat Platter for Dinner&BF,Wetland side Japanese&Western style room(Annex/up to 3)

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View all photos for Luxurious Seafood Boat Platter for Dinner & BF, Wetland side Japanese and Western style room(Annex)

Luxurious Seafood Boat Platter for Dinner & BF, Wetland side Japanese and Western style room(Annex)

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View all photos for Luxurious Seafood Boat Platter for Dinner & BF, Japanese Twin Room with Private Open-air Bath

Luxurious Seafood Boat Platter for Dinner & BF, Japanese Twin Room with Private Open-air Bath

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Luxurious Seafood Boat Platter for Dinner & BF, Japanese Room with Private Open-air Bath

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View all photos for Shell-On Zuwai Crab Dinner & BF, Mountain side Japanese and Western style room (Annex/up to 2)

Shell-On Zuwai Crab Dinner & BF, Mountain side Japanese and Western style room (Annex/up to 2)

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View all photos for Shell-On Zuwai Crab Dinner & BF, Wetland side Japanese and Western style room(Annex/up to 3)

Shell-On Zuwai Crab Dinner & BF, Wetland side Japanese and Western style room(Annex/up to 3)

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View all photos for Shell-On Zuwai Crab Dinner & BF, Wetland side Japanese and Western style room(Annex/up to 2)

Shell-On Zuwai Crab Dinner & BF, Wetland side Japanese and Western style room(Annex/up to 2)

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View all photos for Shell-On Zuwai Crab Dinner & BF, Japanese Twin Room with Private Open-air Bath

Shell-On Zuwai Crab Dinner & BF, Japanese Twin Room with Private Open-air Bath

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View all photos for Shell-On Zuwai Crab Dinner & BF, Japanese Room with Private Open-air Bath

Shell-On Zuwai Crab Dinner & BF, Japanese Room with Private Open-air Bath

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View all photos for [No public bath]Seafood Boat Platter for Dinner&BF, Japanese&Western room(Annex/up to 3)

[No public bath]Seafood Boat Platter for Dinner&BF, Japanese&Western room(Annex/up to 3)

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View all photos for [No public bath]Seafood Boat Platter for Dinner & BF, Mountain, Japanese and Western room(Annex)

[No public bath]Seafood Boat Platter for Dinner & BF, Mountain, Japanese and Western room(Annex)

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View all photos for [No public bath]Seafood Boat Platter for Dinner & BF, Japanese and Western room(Annex)

[No public bath]Seafood Boat Platter for Dinner & BF, Japanese and Western room(Annex)

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View all photos for [No public bath]Seafood Boat Platter for Dinner & BF, Japanese Twin Room with Private Open-air Bath

[No public bath]Seafood Boat Platter for Dinner & BF, Japanese Twin Room with Private Open-air Bath

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View all photos for [No public bath]Seafood Boat Platter for Dinner & BF, Japanese Room with Private Open-air Bath

[No public bath]Seafood Boat Platter for Dinner & BF, Japanese Room with Private Open-air Bath

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View all photos for [No public bath]Mountain side Japanese and Western style room(Annex)

[No public bath]Mountain side Japanese and Western style room(Annex)

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View all photos for [No public bath]Wetland side Japanese and Western style room(Annex/up to 3)

[No public bath]Wetland side Japanese and Western style room(Annex/up to 3)

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View all photos for [No public bath]Wetland side Japanese and Western style room(Annex)

[No public bath]Wetland side Japanese and Western style room(Annex)

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View all photos for [No public bath]Japanese Twin Room with Private Open-air Bath

[No public bath]Japanese Twin Room with Private Open-air Bath

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View all photos for [No public bath]Japanese Room with Private Open-air Bath

[No public bath]Japanese Room with Private Open-air Bath