Does Hampton Suites Serviced Apartments offer free cancellation for a full refund?

Yes, Hampton Suites Serviced Apartments does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hampton Suites Serviced Apartments?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Hampton Suites Serviced Apartments?

Yes, there's free self parking.

What are the check-in and check-out times at Hampton Suites Serviced Apartments?

Check-in start time: 4:00 PM; Check-in end time: anytime. Check-out time is 11 AM.

What is there to do at Hampton Suites Serviced Apartments and nearby?

Recommended spots to visit include Thames River (5-min walk) and Hampton Court Palace (1.7 mi), along with Chessington World of Adventures (3.6 mi) and Twickenham Stadium (6.4 mi).

Does Hampton Suites Serviced Apartments have a kitchen or kitchenette?

Yes, there is a kitchenette which also includes a stovetop, an oven, and a refrigerator.

What's the area around Hampton Suites Serviced Apartments like?

Hampton Suites Serviced Apartments is located a short 5-minute walk from Thames River.

Hampton Suites Serviced Apartments, London: Hotel Reviews, Rooms & Prices

10/10 Exceptional

Nov 28, 2024

Excellent place to stay

Ana V, 3-night trip

6/10 Good

Jul 21, 2025

Property was great but it is very hot on a hot day/night as there is no ac and the fan are no good.

Sayara, 1-night trip

8/10 Very good

May 5, 2025

Good location for us do to family nearby. Local pubs within 10 minute walk. Portsmouth Rd is noisy from vehicular traffic.

Kevin, 7-night trip

8/10 Very good

Jul 1, 2025

Nice studio apartment.

Nice studio apartment with everything I needed (but no toilet roll!). Very clean. This was during a heat wave. There is no air conditioning & the two fans were ineffectual. Luckily the balcony door opened fully. I would stay here again.

Kevin, 1-night trip

10/10 Exceptional

Jan 3, 2025

Great option for a family trip to London!

Rodrigo, 2-night trip

8/10 Very good

May 8, 2025

Good for the Price

The flat was fairly spacious and the bed was quite comfortable. The living room has a sofa bed, as well. Kitchen and living spaces were clean and tidy. The kitchen could have had more cooking equipment, considering it was a self-catering flat. For example, there was a pot but no colander! Local area was nice and people were friendly. Easy walk to several bus lines.

Jessica, 2-night trip

2/10 Poor

Jun 18, 2025

Our bathroom didn’t have a door or shower curtain To me if you offer laundry you should provide detergent too, but they didn’t No dish soap No kitchen knife No room service No phone to call reception No on site reception Hard to find the enterance No internet

Marjan, 1-night trip

10/10 Exceptional

Sep 25, 2024

Perfect location and quiet. Thank you

Barry, 7-night trip

10/10 Exceptional

May 3, 2024

Good service and great smile from reception!

Chun ming, 5-night trip

10/10 Exceptional

May 29, 2024

Nice and quiet.

Patrick, 3-night trip

4/10 Fair

Jul 17, 2025

I liked that there were separate rooms to have our kids in another room. I liked that there was a washer and dryer. I liked that these was a full kitchen. Unfortunately, there were a few things I didn't like. Check in is in another hotel which is about 5 minutes away. In my situation it was an inconvenience because I had two young children with me and hauling our luggage to other location was not ideal. Luckily, my husband was with us so he stayed behind and they let us leave our luggage in that location until it was time for checkin. The elevators broke on the second day of our stay so we had to carry our luggage down the stairs. The washer/dyer left black stains on our clothes after our first wash. There was no air conditioner, the two small fans that were available for us where not working. We were also 45 minutes away from downtown but in traffic it can be up to two hours because there is no feeway and the speed limit is 20mph.

Bertha, 4-night trip

10/10 Exceptional

Jan 31, 2024

Good value

Peter, 1-night trip

10/10 Exceptional

Jun 10, 2024

We were at a wedding at Raven's Ait, and this was perfect for us. The apartments were very comfortable, a good size and well stocked, but we didn't spend much time in them. Nice bathroom.

Joanna, 1-night trip

6/10 Good

Apr 6, 2024

The accommodation was adequate for our needs, but there is a question mark about the security at the property, especially at night.

Glynis, 3-night trip

10/10 Exceptional

Jun 19, 2022

My family really enjoyed their stay here. It was very clean and in fact, the building looked like it was newly built. The location was lovely; it was a walking distance from the Thames and the riverside restaurants. The staff were helpful and kind. Would recommend and definitely will come back.

Fatemeh, 2-night trip

6/10 Good

Jun 15, 2023

Property is on a main route and just on a corner with a stop light

Deirdre, 1-night trip

4/10 Fair

Aug 17, 2025

Not a good experience

When we arrived the apartment had no couch as shown in the photos. Then the TV did not work would not switch on this was reported to the number provided. On the evening the tower fan did not work so we were left with an inadequate desk fan which was full of dust! The bed was like sleeping on a water bed ! We sent a what’s app message to the number provided and after 1hr we had not had a reply so we followed it up with a phone call. We also reported that the bathroom bin had no lid, the toilet brush was all rusty and all the skirting boards were full of dust. When we returned from our day out they had replaced the fan got the tv working and replaced the bathroom bin and toilet brush. We felt the room had not been used for a while and the furniture moved around as the bed was at a peculiar angle due to the removal of the couch! The doors were dirty and the curtains were hanging down. It was very unloved. There was 1 teaspoon and the hall/landing was very dirty with mud marks and the lift didn’t work. It looked like people were living there permanently . It took us 1 week to get our £200 deposit back from “pending” from the bank. We asked for compensation for the issues raised but we have not had a response. We don’t like leaving a bad review but we don’t think these premises are suitable. Would we recommend, definitely NOT.

Dianne, 3-night trip

8/10 Very good

Apr 28, 2024

Size of accommodation good, layout could be altered to make more room, particularly as doors all opening on to each other in hallway. Nice to have king size bed for comfort but compromised rest of space in the bedroom, especially in top floor room, with sloping roof.

2-night trip

4/10 Fair

Jun 24, 2024

A 2 star hotel at best

Noice from road is so loud that you cannot have windows open. Room has no ventilation and hallway smells damp. Interior is old and worn.

Lotte, 3-night trip

6/10 Good

Apr 24, 2024

Not a bad place

Unable to use the oven as the inside glass was missing and the plastic was melted. One of the trays were in very poor condition and not very clean. The floor is in very poor condition, lifting in places and look horrible.

4-night trip

6/10 Good

Apr 19, 2024

Nice apartment but...

The apartment itself was very clean and compact. The only thing I would say is the step up to the shower is quite high and could be dangerous when stepping down and wet. The toilet is also very low What isnt clear before booking is how to get your keys...you need to walk 1/4 mile ish to the hotel to collect them and then walk back. The onsite free parking seemed to be taken up by residents in the apartments that were not part of the Hampton so we had to pay in the car park across the road

b, 1-night trip

2/10 Poor

Aug 1, 2024

Horrendous stay

The property was not ready for us to check in to at 4pm and all the kepted saying was we be 10 minutes , by 4.30 they were still cleaning to get this property to the standard it shoukd of been would of Taken atleast another 60 minutes we had dinner booked at 5.30 so we neeed to get ready this is not acceptable the apartment should of been spotlessly clean by 4pm There was poo on the toilet, the kitchen was stinking , the floor hadn’t been hovered no matter moped , outside was an exploded man whole with all human waste all over the walk way

Kirsty, 1-night trip

6/10 Good

Aug 2, 2025

We booked this property for our trip to London while the property itself is refurbished. We did find out it used to be a refugee residence. It is extremely far away from London taking about an hour and a half through public transportation and in our plus through car or Uber just to get to the London area. There is very limited dining areas around the property but there are some options. It is important to note that there is absolutely no form of air conditioning and the small fans provided barely circulated any air causing us to leave the windows open and bugs to come in the first floor unit. We had also felt unsafe due to the fact that having the windows open allowed anyone walking by to be able to either stop and look or actually come into the unit. The back area of the apartment we were in was littered with garbage and definitely needed to be cleaned up. There is a beautiful section of the Thames River that you can rent boats and walk alongside overall. Unless you are planning to only visit the suburbs of London, I would not recommend staying as it is extremely expensive to get back to London and takes a ton of time

Andrew Lee, 5-night trip

8/10 Very good

Jul 27, 2025

Spacious apartment with a competitive price

The apartment was clean and spacious, with a suitable location. The kitchen was clean with enough utensiles. The towels, bedsheet and toilet were clean and we were comfortable to use them without doubt. To our surprise, there were two fans which gave us good comfort during the hot summer. The only down side was that the pan and saucepan were a bit old. A new set will be good. Also, a few more cutting knives will be convenient. Lastly, a few more hooks in the toilets to let us place our towels and clothes will also be great. Outside our room, we found that the laundary was a bit dirty, but we did not have to use it, so it was alright. One last thing, we did not realize we have to walk up 2 storeys. So, some warning in the description page will be good.

Edward Y T, 5-night trip

2/10 Poor

Jul 20, 2025

Ad very misleading, they tell you AFTER non refundable booking. Took one look at the horrible apartment and made other arrangements. 100% bait and switch. Laundry facilities are not in the apartments but communial, the bed was visibly lumpy, not clean, not safe for solo travels, locks were not sufficent, approx 4 parking spaces through dumpster area and horrible smell.

Catherine, 5-night trip

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