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NH Collection Santiago Casacostanera

4.0 star property
Pet-friendly hotel with restaurant, connected to a shopping center, near Casacostanera

Choose dates to view prices

NH Collection Santiago Casacostanera, nestled near Parque Arauco Mall, offers a blend of relaxation and adventure. With shopping on site, a 24-hour gym to stay active and free in-room WiFi to stay connected. Enjoy bike rentals or explore the nearby KidZania Santiago with the help of tour/ticket assistance.
VIP Access

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Airport transfer
  • Gym
  • Pet friendly
  • Non-smoking
  • Laundry facilities
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Restaurant
  • Breakfast available
  • 24-hour fitness center
  • Room service
  • 3 meeting rooms
  • Airport shuttle
  • 24-hour front desk
  • Water dispenser
  • Laundry service
  • Self-serve laundry
  • Concierge services

Feel at home (6)

  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Blackout drapes/curtains
  • Elevator
The current price is $120
$120 total
Dec 14 - Dec 15

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Superior Room

Superior Room | 1 bedroom, in-room safe, desk, blackout drapes

Superior Room

8.6 out of 10
Excellent
(14 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Separate bedroom
Fan
Hair dryer
  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

View all photos for Superior Room (View)

Superior Room (View) | View from room

Superior Room (View)

9.8 out of 10
Exceptional
(9 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Separate bedroom
Fan
Hair dryer
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room (View)

Premium Room (View) | View from room

Premium Room (View)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Separate bedroom
Fan
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | 1 bedroom, in-room safe, desk, blackout drapes

Junior Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Separate bedroom
Fan
Hair dryer
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

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The price is $140
$140 total
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About the neighborhood

Map
Nueva Costanera 3900, Vitacura, Santiago, CL, 7550098

What's nearby

  • Casacostanera - 1 min walk - 0.0 km
  • Bicentennial Park - 3 min walk - 0.3 km
  • Parque Arauco Mall - 2 min drive - 2.0 km
  • Parque Araucano - 2 min drive - 2.0 km
  • Costanera Center - 2 min drive - 2.3 km

Getting around

  • Santiago Intl. Airport (SCL) - 20 min drive
  • Hospitales Station - 10 min drive
  • Parque Almagro Station - 10 min drive
  • Matta Station - 10 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Mit Burger - ‬2 min walk
  • ‪Millefleur Café Bistró - ‬2 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Tamango Bar Restaurant - ‬1 min walk
  • ‪Pomeriggio Bistró - ‬2 min walk

About this property

NH Collection Santiago Casacostanera

At NH Collection Santiago Casacostanera, you'll be just a 5-minute drive from Costanera Center and Parque Arauco Mall. Guests can grab a bite to eat at the restaurant and visit the 24-hour fitness center for a workout.

At a glance

DONE

Hotel size

    • 84 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets allowed (dogs and cats only, 2 total, up to 55 lbs per pet)*
    • Service animals welcome
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) 7:00 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • Restaurant
  • Room service (limited hours)
  • Water dispenser

What to do

  • Shopping

Working away

  • 3 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Bicycle rentals
  • Bike storage

Facilities

  • 24-hour fitness center
  • At least 80% of food locally-sourced
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • At least 10% of profits reinvested in community & sustainability
  • Local culture & ecosystem education
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Water dispenser
  • Reusable cups only
  • Reusable tableware only

Accessibility

  • Elevator
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Fan
  • Coffee/tea maker
  • Bathrobes

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Free bottled water
  • Reusable coffee/tea filters

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Dining

Onsite venue - restaurant.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

Optional extras

  • Continental breakfast is offered for an extra charge of approximately USD 15 to 36 for adults, and USD 18 to 30 for children
  • Airport shuttle service is offered for an extra charge of USD 50 per vehicle

Renovations and closures

This property is closed from November 11 2025 to November 12 2025 (dates subject to change).

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 35 per pet, per night

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a smoke detector and outdoor lighting on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Guests planning to check in with a pet must provide the pet's health certificate at check-in.

Also known as

NH Collection Santiago Casacostanera Hotel
Collection Casacostanera Hotel
Collection Casacostanera
NH Collection Santiago Casacostanera Hotel
NH Collection Santiago Casacostanera Santiago
NH Collection Santiago Casacostanera Hotel Santiago

Frequently asked questions

Is NH Collection Santiago Casacostanera currently open?

This property is closed from November 11 2025 to November 12 2025 (dates subject to change).

Does NH Collection Santiago Casacostanera offer free cancellation for a full refund?

Yes, NH Collection Santiago Casacostanera does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at NH Collection Santiago Casacostanera?

Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 55 lbs per pet. There's a charge of USD 35 per pet, per night. Service animals are exempt from fees.

Is airport shuttle service offered by NH Collection Santiago Casacostanera?

Yes, an airport shuttle is available. The charge is USD 50 per vehicle.

What are the check-in and check-out times at NH Collection Santiago Casacostanera?

Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon. Contactless check-out is available.

What is there to do at NH Collection Santiago Casacostanera and nearby?

Have fun during the warmer months with activities such as cycling. NH Collection Santiago Casacostanera also has a 24-hour fitness center.

Are there restaurants at or near NH Collection Santiago Casacostanera?

Yes, there's an onsite restaurant.

What's the area around NH Collection Santiago Casacostanera like?

NH Collection Santiago Casacostanera is a short 18-minute walk from Santiago Metropolitan Park and 6 minutes' walk from Bicentennial Park.

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Reviews

NH Collection Santiago Casacostanera Reviews

8.6

Excellent

9.4

Cleanliness

9.8

Location

8.6

Staff & service

8.8

Eco-friendliness

9.0

Property conditions & facilities

Popular mentions

Location
Service staff
Restaurant
Parks
Room

Reviews

10/10 Exceptional

Great location, superb dining, awesome shopping
Jorge, 2-night trip

10/10 Exceptional

Hotel location is amazing..... Liked everything
Maria, 7-night trip

10/10 Exceptional

Great location
Jorge, 1-night trip

10/10 Exceptional

Excellent location by some of the best shops and restaurants in Santiago
Jorge Jacobo, 3-night trip

10/10 Exceptional

Great place to stay close to all the nice areas in Santaigo
Pablo, 1-night trip

10/10 Exceptional

Great location in Santiago
JOSE, 3-night trip

10/10 Exceptional

Great hotel in terms of value, comfort, convenience. Nice rooms great breakfast but no spa or pool. Absolutely prime location in Santiago for shopping and dining. If you are planning on being out and about this is the best option in town.
Stefan, 5-night trip

10/10 Exceptional

It was our first time in Santiago, and we enjoyed the convenience of this location, the hotel had excellent service, and it is next to great dinning and shopping options.
Claudia, 4-night trip

10/10 Exceptional

Bed was awesome, super Comfortable and the shower was great. Checked all the boxes for basic needs. Nice place.
Art, 3-night trip

10/10 Exceptional

Perfect weekend in Santiago

This is great place to stay in Santiago. Close to a great number of restaurants and the park, it's located within a shopping centre with all the amenities.
Filipe, 2-night trip

10/10 Exceptional

Very nice hotel, located in a shopping center. Te beds are very comfortable and the bathroom is excellent. The only issue is that the hotel does not have a restaurant and uses one located in the shopping center
Carlos, 8-night trip

10/10 Exceptional

Xxxx
Maria, 2-night trip

10/10 Exceptional

Fantastic hotel

This hotel is GREAT. Very comfortable beds and pillows! Plenty of towels, curtains that cover the huge windows completely, noise-isolated and great view. The hotel is right besides a mall, like, RIGHT besides. You come out of the door and straight into the mall and restaurants which is very convenient. The staff is very helpful and kind. I have no complains or downsides whatsoever about this hotel. I would strongly recommend this NH Collection hotel.
Chely, 2-night trip

6/10 Good

Unfriendly recepcionist
JUAN, 1-night trip

4/10 Fair

We needed to suplicate for an upgrade. Only 1 of the 2 rooms were upgraded and they had online availability

8/10 Very good

It is a great hotel in a very good location. Areas for improvement (very easy implementation): 1) a king bed requires a night table on both sides. For a reason I can’t understand, only the left side had one. There is plenty of room for that. 2) please put 2 garbage cans in the bedroom. There was only one in the WC. Upon request we got a second one. The hotel looks quite new, and it is really welcoming.
Gabriel, 2-night trip

10/10 Exceptional

Ok
ARMANDO EMMANUEL, 4-night trip

8/10 Very good

Nada
Rocio, 2-night trip

6/10 Good

Ingen morgenmad
Poul, 3-night trip

10/10 Exceptional

Excellent, pratique dans un quartier chic et rempli de bons restaurants. Le seule hic le service Laundry : 89$ usd pour deux pantalons et un pull. C’est hors de prix .
Elma, 4-night trip

10/10 Exceptional

QUARTO LIMPO
Leonardo, 1-night trip

10/10 Exceptional

si todo cerca y a la mano
Gonzalo, 2-night trip

10/10 Exceptional

VIAGEM A NEGOCIOS

Incrivel! Super silencioso, cama e roupa de cama excelentes, temperatura controlada com precisão, localização com varios restaurantes de alto padrão e lojas
jose, 2-night trip

10/10 Exceptional

Muito bom

Positivos: localização (varios restaurantes proximo), atendimento, conforto. Observações: sem estacionamento, limpeza do quarto (nao passam pano no chão), cafe da manha (igual todos os dias), inicia às 7h, bem servido.
Lourenilson, 8-night trip

6/10 Good

Muy buen hotel muy cómodo, la ubicación excelente, lastimosamente el personal de recepción es poco amable y daña la experiencia, el check in tarda demasiado, ponen problemas por todo y no son amables.
ANDRES, 4-night trip