2/10 Poor
Nov 10, 2024
Right from start the staff were cold and unwelcoming
The way the hotel is built is rounding of rooms and open up to 1st floor where the restaurant is located so any noise created come through to all the rooms.
When we had stayed on our first visit and requested that none of our party should be located there and found half of our party had been put into 2nd floors
We had so many problems with rooms my office chair was broken very old and was not stable
We had electric cut out for 24 hours and took that long to sort out the issues
We found that staff members would talk above when people were on the phone
Taken very long time for breakfast omelette when arrived was very cold.
We made the complaint to people and nothing happened or hotel offered us anything
As we had 7 rooms booked and as we had paid so we could not move to another hotel but found that other people found the same issues and moved to another hotel
Rashmikant
Rashmikant, 4-night trip
