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Alpen Resort & Spa Zermatt

4.0 star property
Family-friendly hotel with spa, near Zermatt-Matterhorn Ski Paradise

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Photo gallery for Alpen Resort & Spa Zermatt

Front of property
Indoor pool
Single Room, 1 Twin Bed, Garden View | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe
Indoor pool
Terrace/patio
Nestled in the mountains, Alpen Resort & Spa Zermatt offers a serene retreat. Treat yourself to a massage at the spa, enjoy lunch and dinner at Restaurant Matterhorn, or unwind on the garden terrace. With an indoor pool, children's pool and playground for kids' delight.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Electric vehicle charging point
  • Ski facilities

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool
  • Ski storage
  • Ski passes
  • Outdoor tennis court
  • Fitness center
  • Sauna
  • Steam room
  • Children's pool
  • Hot tub

For families (6)

  • Children's pool
  • Playground on site
  • Private bathroom
  • Separate sitting area
  • Television
  • Garden
The current price is $379
$403 total
includes taxes & fees
Aug 10 - Aug 11

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Family Suite, 2 Bedrooms, Garden View

Family Suite, 2 Bedrooms, Garden View | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Family Suite, 2 Bedrooms, Garden View

Highlights

Balcony or patio
Separate sitting area
Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
  • 50 sq m
  • Sleeps 5
  • 4 Twin Beds

View all photos for Panoramic Quadruple Room, Mountain View

Panoramic Quadruple Room, Mountain View | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Panoramic Quadruple Room, Mountain View

8.8 out of 10
Excellent
(6 reviews)

Highlights

Balcony or patio
Separate sitting area
Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
  • 32 sq m
  • Mountain view
  • Sleeps 5
  • 4 Twin Beds

View all photos for Panoramic Twin Room, Mountain View, Mountainside

Panoramic Twin Room, Mountain View, Mountainside | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Panoramic Twin Room, Mountain View, Mountainside

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Balcony or patio
Separate sitting area
Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
  • 30 sq m
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Family Room, 1 Bedroom

Family Room, 1 Bedroom | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Family Room, 1 Bedroom

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Balcony or patio
Separate sitting area
Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
  • 30 sq m
  • Sleeps 4
  • 3 Twin Beds

View all photos for Twin Room, 1 Bedroom, Garden View

Twin Room, 1 Bedroom, Garden View | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Twin Room, 1 Bedroom, Garden View

9.6 out of 10
Exceptional
(15 reviews)

Highlights

Balcony or patio
Separate sitting area
Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
  • 25 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Panoramic Twin Room, Mountain View, Mountainside

Panoramic Twin Room, Mountain View, Mountainside | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Panoramic Twin Room, Mountain View, Mountainside

9.2 out of 10
Wonderful
(9 reviews)

Highlights

Balcony or patio
Separate sitting area
Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
  • 30 sq m
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Single Room, 1 Twin Bed, Garden View

Single Room, 1 Twin Bed, Garden View | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Single Room, 1 Twin Bed, Garden View

Highlights

Balcony or patio
Separate sitting area
Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
Bathrobes
  • 14 sq m
  • Sleeps 1
  • 1 Twin Bed

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Penthouse Deluxe Suite Matterhorn View | Living area | Flat-screen TV

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  • Pool
  • Free breakfast
  • Spa
  • Pet friendly
9.6 out of 10, Exceptional, 593 reviews
The price is $373
$397 total
includes taxes & fees
Aug 18 - Aug 19
Wellness Hotel Alpenhof
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About the neighborhood

Map
Spissstrasse 50, Fam Aufdenblatten, Zermatt, Schweiz, 3920

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km
  • Zermatt Visitor Center - 3 min walk - 0.3 km
  • Zermatt–Sunnegga Funicular - 5 min walk - 0.4 km
  • Zermatt - Furi - 11 min walk - 1.0 km
  • Zermatt-Furi Gondola - 19 min walk - 1.6 km

Getting around

  • Sion (SIR) - 77 min drive
  • Zermatt (QZB-Zermatt Train Station) - 4 min walk
  • Zermatt Gornergratbahn Station - 4 min walk
  • Zermatt Station - 5 min walk

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Golden India - ‬5 min walk
  • ‪Fuchs - ‬7 min walk
  • ‪Ristorante Pizzeria CasaMia - ‬4 min walk
  • ‪Schweizerhof Kitchen - ‬6 min walk

About this property

Alpen Resort & Spa Zermatt

Alpen Resort & Spa Zermatt offers a fantastic location, putting you just steps from Zermatt-Matterhorn Ski Paradise. Guests can indulge in massages at the spa, and international cuisine is served at Restaurant Matterhorn, which is open for lunch and dinner. An indoor pool, a bar/lounge, and a fitness center are other highlights. Fellow travelers say great things about the helpful staff.

Languages

English, French, German

More about this property

VISIBILITY

At a glance

Hotel size

    • 26 rooms

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 10:30 PM
    • Contactless check-in available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 16
    • Check-out time is 11:00 AM
    • Contactless check-out available
    • Late check-out subject to availability

Special check-in instructions

    • The front desk is open daily from 7:00 AM - 10:30 PM
    • Front desk staffed during limited hours
    • If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 16

Pets

    • Pets allowed (dogs only)*
    • Food and water bowls available

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Electric vehicle charging point on site
    • Offsite parking within 3 mi (CHF 12 per night); discounts available

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Free buffet breakfast each morning 7 AM–11 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Traveling with children

  • Children's pool
  • Playground

What to do

  • Ski passes
  • Pool table
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Ski lessons nearby
  • Snowboarding nearby

Working away

  • 24-hour business center

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Ski storage

Facilities

  • 3 buildings/towers
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • An indoor pool
  • Arcade/game room
  • Full-service spa
  • Hot tub
  • Outdoor tennis court
  • Sauna
  • Steam room

Accessibility

  • Elevator
  • Well-lit path to entrance
ROOM

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Heating
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • Balcony or patio
  • Separate sitting area

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe
STAR_OUTLINE

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.

Dining

Restaurant Matterhorn - This restaurant specializes in international cuisine and serves lunch and dinner.
MONETIZATION_ON

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability)

Pets

  • Pets are allowed for an extra charge of CHF 15 per pet, per night

Parking

  • Parking is available nearby and costs CHF 12 per night (16404 ft away)

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Also known as

Alpen Resort
Alpen Zermatt
Alpen Resort Zermatt
Alpen Resort Spa Zermatt
Alpen & Spa Zermatt Zermatt
Alpen Resort & Spa Zermatt Hotel
Alpen Resort & Spa Zermatt Zermatt
Alpen Resort & Spa Zermatt Hotel Zermatt
HELP_OUTLINE

Frequently asked questions

Does Alpen Resort & Spa Zermatt offer free cancellation for a full refund?

Yes, Alpen Resort & Spa Zermatt does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Alpen Resort & Spa Zermatt?

Yes, there's an indoor pool and a children's pool.

Are pets allowed at Alpen Resort & Spa Zermatt?

Yes, dogs are welcome. There's a charge of CHF 15 per pet, per night. Food and water bowls are available.

Is parking offered on site at Alpen Resort & Spa Zermatt?

No, unfortunately, but there's discounted parking nearby.

What are the check-in and check-out times at Alpen Resort & Spa Zermatt?

Check-in start time: 3:00 PM; Check-in end time: 10:30 PM. Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.

What is there to do at Alpen Resort & Spa Zermatt and nearby?

Practice your swing on the tennis courts. Indulge in a treatment at the spa and soothe your senses in the hot tub. Alpen Resort & Spa Zermatt also has an indoor pool, a sauna, and a steam room, as well as an arcade and a garden.

Are there restaurants at or near Alpen Resort & Spa Zermatt?

Yes, Restaurant Matterhorn offers international cuisine.

Does Alpen Resort & Spa Zermatt have any outdoor private spaces?

Yes, every room features a balcony or patio.

What's the area around Alpen Resort & Spa Zermatt like?

Alpen Resort & Spa Zermatt is a short 4-minute walk from Zermatt (QZB-Zermatt Train Station) and 8 minutes' walk from Zermatt–Sunnegga Funicular.

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Alpen Resort & Spa Zermatt Reviews

Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Popular mentions

Service staff
Room
Breakfast
Spa
View
Location
Train station
Balcony
Children
Restaurant

What guests liked

  • The spa facilities were excellent, with many guests praising the pool, hot tubs, and wellness areas. (29 reviews)
  • Breakfast was consistently described as great, satisfying, and excellent with a variety of options. (17 reviews)
  • The pool was described as amazing, wonderful, and blissful, with many guests enjoying its relaxing atmosphere. (16 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Great spa! Good location and excellent room!
Brian, 1-night trip

10/10 Exceptional

Really enjoyed our time there.
Curtis, 2-night trip

10/10 Exceptional

Spa was very nice.
AKANE, 3-night trip

10/10 Exceptional

i spent 4 days with my son/ amazing location. very nice pool. good food
yair, 4-night trip

10/10 Exceptional

Great resort, enjoyed every second of the stay
parvin, 4-night trip

10/10 Exceptional

We were stuck here during the snow storm that hit Zermatt and caused the trains to be closed for two days. The staff did the best they could to provide entertainment, warm food and a place to say while we waited out the train. The hotel has great amenities, pool and spa services. Also only a very short walk to downtown shops and restaurants and the ski shops and lifts to the mountains! We will be back!

10/10 Exceptional

The location is very convenient. Staff are very friendly. Will definitely come back again.
Juan, 6-night trip

10/10 Exceptional

loved the spa! such a good location and not too far to walk into town
emily, 2-night trip

10/10 Exceptional

Weather was good for the most part. The hotel was awesome with a great staff that was very helpful. The food everywhere was great, and I would stay there again and recommend
matthew, 2-night trip

10/10 Exceptional

Our first time to Zermatt. The resort is at the excellent location with spacious room and view for our family of 4 . We booked the half board with our stay which included breakfast and dinner at the hotel. Both breakfast and dinner were better than expected. The dinner was excellent and just how I wanted to experience the Swiss traditional food . It was 3 courses dinners and not buffet style. The pool and kid play area is very relaxing after a day full of activities. The staffs are very friendly and welcoming. We had great experience overall.
Kay, 2-night trip

10/10 Exceptional

Excellent hotel, great pool area
Matthew, 1-night trip

10/10 Exceptional

facilities are good: swimming pool etc
Barry, 1-night trip

8/10 Very good

Liked the view, location, room and balcony, reception and bar staff porters and drivers. Disliked one breakfast staff who clearly didn’t enjoy her job, and the shower in the bathroom is too small and in the wrong position.
Michael, 4-night trip

10/10 Exceptional

Great place.
Scott, 8-night trip

10/10 Exceptional

Everything was perfect, excellent service and quality. The spa circuit always amazing. Thank you for the wonderful experience we had!
Daniela, 2-night trip

10/10 Exceptional

Very friendly staff was helping with smile upin arrival and staying
Rang Ok, 1-night trip

10/10 Exceptional

The property was very clean and the staff was excellent. Especially the front desk! 10/10!
Linda, 1-night trip

10/10 Exceptional

Family room has a balcony with excellent view of the Matterhorn. Very clean and well maintained. Hotel has a great spa and friendly staff. Enjoyed the stay!!!
Mahesh, 2-night trip

10/10 Exceptional

Everything was nice
Abhijit, 2-night trip

10/10 Exceptional

Spa is amazing
Jean Philippe, 1-night trip

10/10 Exceptional

Charming hotel with 2 restaurants on site, gorgeous pool, afternoon tea and chess. Room was very spacious and perfect for our family. Town is walkable from hotel. Delicious breakfast buffet included. Really lovely stay.
Susan, 2-night trip

8/10 Very good

Great breakfast buffet. Room was ok, but maintenance of details was not great. Curtain was hanging loose. Shower shampoo dispenser dis not work well. Pool table in play area was very worn out, and sticks were unusable. Staff service was barely cordial. I found it very expensive for what it is...
Alejandro Alberto, 2-night trip

10/10 Exceptional

Wonderful pool and fantastic staff
Samantha, 3-night trip

10/10 Exceptional

We are a family of 4 pax. Reached the hotel early and room was not ready, staff was very helpful and make arrangement to shift our luggage to room directly.
John, 2-night trip

10/10 Exceptional

Wonderful place. Family room for 5 was comfortable, quiet, and had great balcony with a beautiful view of town and mountains. Breakfast, pool, and hot tub are all great. Grounds are nicely landscaped and location is convenient. Added convenience of bars and restaurants on site.
Balcony view
Trudy, 1-night trip