Four Points By Sheraton Cuenca

Pet-friendly Cuenca hotel with restaurant, connected to the convention center

Choose dates to view prices

Where to?

Dates

October 2025

November 2025

Breakfast, lunch, dinner served; Latin American cuisine

Immerse yourself in the heart of Cuenca at Four Points By Sheraton Cuenca, where warm hospitality meets modern comfort. Savor local flavors with breakfast on site and unwind in the sauna or steam room, then take a refreshing dip in the pool.

Wonderful

Popular amenities

Airport transfer
Bar
Gym
Pet friendly

Main amenities (12)

Daily housekeeping
Restaurant and bar/lounge
Free airport shuttle
Health club
Sauna
Steam room
Hot tub
24-hour room service
24-hour business center
Business center
Meeting rooms
Terrace

Feel at home (6)

Free cribs/infant beds
Private bathroom
Premium TV channels
Garden
Terrace
Daily housekeeping

$103 total

Nov 9 - Nov 10

Room options

Check availability for these dates

Tonight

Oct 23 - Oct 24

Tomorrow

Oct 24 - Oct 25

All rooms

1 bed

2 beds

Showing 3 of 3 rooms

Classic Room, 1 King Bed

Exceptional

Highlights

Soundproofed

Air conditioning

Free cribs/infant beds

Flat-screen TV

Blackout drapes/curtains

Hair dryer

Rainfall showerhead

Private bathroom

31 sq m
City view
Sleeps 2
1 King Bed

Classic Room, 2 Queen Beds

Excellent

Highlights

Soundproofed

Air conditioning

Free rollaway/extra beds

Free cribs/infant beds

Flat-screen TV

Blackout drapes/curtains

Hair dryer

Rainfall showerhead

31 sq m
City view
Sleeps 4
2 Queen Beds

Junior Suite, 1 Bedroom

Exceptional

Highlights

Soundproofed

Air conditioning

Free cribs/infant beds

Flat-screen TV

Separate bedroom

Blackout drapes/curtains

Hair dryer

Rainfall showerhead

70 sq m
1 bedroom
City view
Sleeps 2
1 King Bed

Similar properties

Pool
Free breakfast
Airport transfer
Pet friendly

$110 total

Nov 9 - Nov 10

About the neighborhood

Ave. Circunvalación Sur y Ave. Felipe II, Cuenca, 010169

What's nearby

Mall del Rio - 1 min walk - 0.0 km
Alejandro Serrano Aguilar Stadium - 3 min drive - 2.3 km
Calderon Park - 4 min drive - 3.1 km
Río Tomebamba & Calle Larga - 4 min drive - 3.1 km
New Cathedral of Cuenca - 5 min drive - 3.4 km

Getting around

Cuenca (CUE-Mariscal Lamar) - 19 min drive
14n - Antonio Borrero Station - 18 min drive
Luis Cordero (Hermano Miguel) Station - 18 min drive
Free airport shuttle

Restaurants

‪Mocagi - San - ‬2 min drive
‪Anubis Restaurant - ‬17 min walk
‪Burger King - ‬5 min walk
‪Pizza Hut Express - ‬4 min walk
‪Rossini - ‬13 min walk

About this property

Four Points By Sheraton Cuenca

When visiting Cuenca, Four Points By Sheraton Cuenca is a great choice to consider. After getting a workout at the health club, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. A free airport shuttle, a hot tub, and a sauna are other highlights. Fellow travelers love the helpful staff.

At a glance

Hotel size

- 120 rooms
- Arranged over 10 floors

Arriving/Leaving

- Check-in start time: 3 PM; Check-in end time: midnight
- Express check-in available
- Check-out time is noon

Special check-in instructions

- This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
- Front desk staff will greet guests on arrival at the property

Required at check-in

- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required

Pets

- Pets allowed (dogs and cats only, 1 total, up to 40 lbs per pet)*
- Service animals welcome
- Restrictions apply*
- Pets must be supervised
- Food and water bowls available

Internet

- Free WiFi in public areas
- Free WiFi in rooms

Parking

- Free onsite self parking
- Wheelchair-accessible parking and van parking on site

Transfers

- Free airport shuttle on request (available 24 hours)*

Other information

- Smoke-free property

Property amenities

Food and drink

Free local cuisine breakfast 6:30 AM–10:00 AM on weekdays and 6:30 AM–10:30 AM on weekends
Restaurant
Bar/lounge
Coffee/tea in a common area
24-hour room service

Working away

24-hour business center
Meeting rooms
Computer station

Services

24-hour front desk
Concierge services
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Wedding services
Multilingual staff

Facilities

Built in 2017
ATM/banking
Garden
Terrace
Television in common areas
Health club
Swimming pool
Hot tub
Sauna
Steam room
Vegan dining options
Vegetarian dining options
Double-glazed windows
At least 80% lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
Banquet hall

Accessibility

Braille/raised signage
Elevator
Elevator door width (inches): 42
Wheelchair-accessible path of travel
Wheelchair-accessible parking
3 on-site accessible parking spaces
Wheelchair-accessible van parking
Valet for wheelchair-equipped vehicle
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible registration desk height (inches): 44
Wheelchair-accessible restaurant
Closed captioned TV
Lowered electrical outlets in bathroom
Height-adjustable showerhead
Grab bar near toilet
Toilet grab bar height (inches): 24
Well-lit path to entrance
Stair-free path to entrance

Room amenities

Be entertained

32-inch flat-screen TV
Premium cable channels

Home comfort

Climate-controlled air conditioning and heating
Coffee/tea maker
Iron/ironing board

Sleep well

Blackout drapes/curtains
Soundproofed rooms
Free crib/infant bed
Bed sheets provided

Freshen up

Private bathroom
Bathtub or shower
Rainfall showerhead
Free toiletries
Hair dryer
Towels

Stay connected

Desk
Free WiFi
Phone

Food and drink

Free bottled water

Daily housekeeping
In-room safe (laptop compatible)
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Guidebooks/recommendations

Special features

Dining

Onsite venue - This buffet restaurant specializes in Latin American cuisine and serves breakfast, lunch, and dinner.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:

Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be exempt from value-added tax (15%).

Renovations and closures

The property will be renovating from October 22 2025 to October 25 2025 (completion date subject to change). The following areas are affected:

Fitness facilities
Sauna
Hot tub
Swimming pool

During renovations, the hotel will make every effort to minimize noise and disturbance.

The following facilities are closed on Monday:

Indoor pool
Hot tub

Children & extra beds

Rollaway beds are available for USD 30.0 per day

Pets

Service animals exempt from fees
Pets are allowed for an extra charge of USD 30 per pet, per stay

Pool, spa, & gym (if applicable)

Pool access available from 9:00 AM to 9:00 PM

Policies

Only registered guests are allowed in the guestrooms.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

This property accepts credit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Also known as

Four Points Sheraton Cuenca Hotel

Four Points Sheraton Cuenca

Four Points By Sheraton Cuenca Hotel

Four Points By Sheraton Cuenca Cuenca

Four Points By Sheraton Cuenca Hotel Cuenca

Frequently asked questions

Does Four Points By Sheraton Cuenca offer free cancellation for a full refund?

Yes, Four Points By Sheraton Cuenca does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Four Points By Sheraton Cuenca?

Yes, there's a pool. Guests have pool access from 9:00 AM to 9:00 PM.

Are pets allowed at Four Points By Sheraton Cuenca?

Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 40 lbs per pet. There's a charge of USD 30 per pet, per stay. Service animals are exempt from fees. Food and water bowls are available. Some restrictions may apply, so please contact the property for more details.