Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive

Adults-only beachfront property with spa, near Hotel Zone Beaches

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Where to?

Dates

December 2025

4

January 2026

View from room - Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive (Cancun)

Exterior - Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive (Cancun)

Outdoor pool, pool umbrellas, sun loungers - Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive (Cancun)

Escape to Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive, where luxurious all-inclusive amenities await near La Isla Shopping Mall. Unwind on the rooftop terrace, indulge in a spa treatment at Zen Spa, or bask in the sun with beach cabanas and loungers. Previous guests rave about the helpful staff and beach locale.

VIP Access

Exceptional

Popular amenities

Bar
Gym
Laundry facilities

Main amenities (12)

Daily housekeeping
On the beach
8 restaurants and 2 poolside bars
5 bars/lounges
Full-service spa
Outdoor pool
Rooftop terrace
Outdoor tennis court
Fitness center
Sauna
Steam room
Beach umbrellas

Feel at home (6)

Private bathroom
Private hot tub
Television
Garden
Terrace
Daily housekeeping

$850 total

includes taxes & fees

Dec 9 - Dec 10

Why we love this property

Beach bliss awaits

Sea-inspired fun beckons at this all-inclusive beachfront hotel. Guests can relax on beach loungers or try snorkeling, parasailing, and volleyball.

Spa sanctuary

This hotel offers a full-service spa with treatment rooms for couples. Guests can relax in the hot tub, sauna, or steam room after yoga classes.

Design and sea views

The luxury beachside property boasts a rooftop terrace with sea views. Local art adorns the garden while guests dine at the poolside restaurant.

Room options

Check availability for these dates

Tonight

Dec 4 - Dec 5

Tomorrow

Dec 5 - Dec 6

Free minibar, in-room safe, desk, blackout drapes

Turquoize Ocean Front Master Double

Very good

Highlights

Furnished balcony

Soundproofed

Private outdoor hot tub

Air conditioning

Free minibar items

Flat-screen TV

Blackout drapes/curtains

Bathrobes

64 sq m
Ocean view
Sleeps 4

Turquoize Sky Ocean Front Master Double

Very good

Highlights

Furnished balcony

Soundproofed

Private outdoor hot tub

Air conditioning

Free minibar items

Flat-screen TV

Blackout drapes/curtains

Bathrobes

64 sq m
Ocean view
Sleeps 4

Turquoize Sky Ocean Front Master King

Exceptional

Highlights

Furnished balcony

Soundproofed

Private outdoor hot tub

Air conditioning

Free minibar items

Flat-screen TV

Blackout drapes/curtains

Bathrobes

64 sq m
Ocean view
Sleeps 3

Turquoize Sky Swim Up Ocean Front Master Double

Highlights

Furnished balcony

Soundproofed

Private outdoor hot tub

Air conditioning

Free minibar items

Flat-screen TV

Blackout drapes/curtains

Bathrobes

64 sq m
Ocean view
Sleeps 4

Turquoize Sky Swim Up Ocean Front Master King

Highlights

Furnished balcony

Soundproofed

Private outdoor hot tub

Air conditioning

Free minibar items

Flat-screen TV

Blackout drapes/curtains

Bathrobes

64 sq m
Ocean view
Sleeps 3

Turquoize Ocean Front Master King

Exceptional

Highlights

Furnished balcony

Soundproofed

Private outdoor hot tub

Air conditioning

Free minibar items

Flat-screen TV

Blackout drapes/curtains

Bathrobes

64 sq m
Ocean view
Sleeps 3

Similar properties

Pool
Spa
Free parking
Free WiFi

$519 total

includes taxes & fees

Dec 11 - Dec 12

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About the neighborhood

Blvd. Kukulcan, Manzana 51, Lote. 7, Hotel Zone, Cancun, QROO, 77500

What's nearby

Gaviota Azul Beach - 3 min walk - 0.3 km
Cancun Convention Center - 9 min walk - 0.8 km
Plaza Caracol Mall - 11 min walk - 0.9 km
Forum Beach - 11 min walk - 0.9 km
Caracol Beach - 12 min walk - 1.0 km

Getting around

Cancun Intl. Airport (CUN) - 28 min drive
Tulum Intl. Airport (TQO) - 155 min drive

Restaurants

‪Lobby Bar - ‬4 min walk
‪Vips - ‬6 min walk
‪Tradewinds - ‬1 min walk
‪Coral Café - ‬4 min walk
‪The Club Lounge - ‬1 min walk

About this property

Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive

At Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive, you can spend time at the beach enjoying cabanas, beach umbrellas, and volleyball, plus you'll be just steps from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. The outdoor pool provides a splash of fun, while guests in the mood for pampering can visit the spa to indulge in massages, body wraps, and facials. Lorenzo's, one of 8 restaurants, serves Italian cuisine and is open for lunch and dinner. Other highlights at this luxurious property include 2 poolside bars, a rooftop terrace, and a fitness center. Fellow travelers say great things about the helpful staff and beach location.

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Activities and facilities/equipment

All non-motorized water sports are included.

Lessons/classes/games

Aerobics

Cooking

Pilates

Entertainment

Onsite entertainment and activities

Onsite live performances

At a glance

Hotel size

- 160 rooms

Arriving/Leaving

- Check-in start time: 3 PM; Check-in end time: midnight
- Minimum check-in age: 18
- Check-out time is noon
- Contactless check-out available

Special check-in instructions

- Front desk staff will greet guests on arrival at the property
- It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
- Information provided by the property may be translated using automated translation tools
- This adults-only property is located within the all-ages Hyatt Ziva Cancun resort; common areas and some facilities are shared.

Required at check-in

- Credit card required for incidental charges
- Government-issued photo ID may be required
- Minimum guest age is 18
- Minimum check-in age is 18

Children

- No cribs (infant beds)

Pets

- Pets not allowed

Internet

- Free WiFi in public areas
- Free WiFi in rooms

Parking

- Free onsite self parking
- Free onsite valet parking

Other information

- Designated smoking areas
- Caters to adults only

Property amenities

Food and drink

8 restaurants
5 bars/lounges
2 poolside bars
Coffee shop
24-hour room service
Snack bar/deli
Water dispenser

What to do

On the beach
Fitness classes
Yoga classes
Beach volleyball
Parasailing
Scuba diving
Snorkeling
Pool table

Working away

Business center
Meeting room

Services

24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Luggage storage
Wedding services
Beach cabanas (surcharge)
Beach sun loungers
Beach towels
Beach umbrellas
Pool loungers
Pool umbrellas

Facilities

ATM/banking
Safe-deposit box at front desk
Rooftop terrace
Garden
Fitness center
An outdoor pool
Full-service spa
Hot tub
Outdoor tennis court
Sauna
Massage/treatment rooms
Steam room
Vegan dining options
Vegetarian dining options
Local artist showcase
At least 10% of profits reinvested in community & sustainability
Double-glazed windows
At least 80% lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
Water dispenser

Accessibility

Elevator

Room amenities

Be entertained

48-inch flat-screen TV
Digital TV channels

Home comfort

Air conditioning
Free stocked minibar
Coffee/tea maker
Bathrobes and slippers
Iron/ironing board

Sleep well

Blackout drapes/curtains
Soundproofed rooms

What to enjoy

Private outdoor hot tub
Furnished balcony

Freshen up

Private bathroom
Rainfall showerhead
Shower only
Designer toiletries
Hair dryer
Towels

Stay connected

Desk
Free newspapers
Free WiFi
Free local calls

Food and drink

Free bottled water

More

Daily housekeeping
In-room safe (laptop compatible)
Eco-friendly toiletries
Bulk dispenser for toiletries
LED light bulbs

Special features

Spa

Zen Spa has massage/treatment rooms and couples treatment room(s). Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 17 years old are not allowed in the spa.

Dining

Lorenzo's - This restaurant specializes in Italian cuisine and serves lunch and dinner.

Bastille - Adults only - This fine-dining restaurant specializes in French cuisine and serves dinner only.

Punta Vista - This bar is located by the pool and specializes in international cuisine.

The Moongate - This restaurant specializes in Asian cuisine and serves dinner only.

Tradewinds - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Fees & policies

Renovations and closures

The following facilities or services will be unavailable from August 4 2025 to December 5 2025 (dates subject to change):

One of the swimming pools

Pool, spa, & gym (if applicable)

Guests under 17 years old are not allowed in the spa
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard, American Express

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Turquoize Hyatt Ziva Cancun Resort

Turquoize Hyatt Ziva Resort

Turquoize Hyatt Ziva Cancun

Turquoize Hyatt Ziva

Turquoize Hyatt Ziva Adults All Inclusive All-inclusive property

Turquoize Hyatt Ziva Cancun Adults All Inclusive

Turquoize Hyatt Ziva Adults All Inclusive

Turquoize at Hyatt Ziva Cancun Adults Only

Turquoize at Hyatt Ziva Cancun Adults Only All Inclusive

Turquoize at Hyatt Ziva Cancun

Turquoize Hyatt Ziva Adults I

Turquoize at Hyatt Ziva Cancun Adults Only All Inclusive

Frequently asked questions

Does Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive offer free cancellation for a full refund?

Yes, Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive?

Yes, there's an outdoor pool. One of the pools will be unavailable from August 4 2025 to December 5 2025 (dates subject to change).

Are pets allowed at Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive?

Sorry, pets aren't allowed.

Is parking offered on site at Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive?

Yes, there's free self and valet parking.

What are the check-in and check-out times at Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive?

Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon. Contactless check-out is available.

Is there an onsite casino at Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive?

No, this property doesn't have a casino, but PlayCity Casino (11-min drive) and Royal Yak Casino and Sports Book (12-min drive) are both nearby.

What is there to do at Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive and nearby?

Have fun with onsite activities like parasailing, snorkeling, and volleyball and improve your game at the onsite tennis courts. Additional recreation onsite includes fitness classes and yoga. Indulge in a treatment at the spa and soothe your senses in the hot tub. Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive also has 2 poolside bars, 5 bars, and a sauna, as well as a steam room, beach cabanas, and a garden.

Are there restaurants at or near Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive?

Yes, there are 8 onsite restaurants, featuring Italian cuisine and poolside dining.

Does Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive have rooms with private hot tubs?

Yes, each room has a private outdoor hot tub.

Does Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive have any outdoor private spaces?

Yes, every room features a furnished balcony.

What's the area around Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive like?

Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive is a short 1-minute walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and 7 minutes' walk from Cancun Convention Center.