2/10 Poor
Dec 15, 2021
The worst service we have ever received from a hotel/Bnb. It was a very hot 32 degree day and the air conditioner was broken in our room. We asked for another room when we we told the bnb was fully occupied which was understandable. We then requested that we get a refund for our accommodation because we couldn’t stay in a room that was so hot. The owner told us we needed to wait for her maintenance guy who was a 2 hour drive away, let alone the amount of time it would take him to repair a broken unit. She REFUSED to give us our money back. We had to cut our losses and find somewhere else to stay which was much more reliable. The owner displayed absolutely no hospitality or professionalism at all.
Tarryn
Tarryn, 1-night trip



















