Aparthotel

THE FACE Suites Hotel

5.0 star property
Luxury aparthotel with 2 restaurants, near Petronas Twin Towers

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Photo gallery for THE FACE Suites Hotel

Interior - THE FACE Suites Hotel (Kuala Lumpur)
2 restaurants, lunch, dinner served; international cuisine - THE FACE Suites Hotel (Kuala Lumpur)
2 outdoor pools - THE FACE Suites Hotel (Kuala Lumpur)
Gym - THE FACE Suites Hotel (Kuala Lumpur)
Full-size fridge, microwave, dishwasher, electric kettle - THE FACE Suites Hotel (Kuala Lumpur)
In the heart of Kuala Lumpur, The Face Suites Kuala Lumpur offers a luxurious retreat with two outdoor pools and a rooftop terrace offering stunning views. Enjoy international cuisine at one of the two on-site restaurants, relax in the coffee shop or stay active in the gym. With helpful staff and free WiFi, this aparthotel near Petronas Twin Towers is perfect for your next getaway.
VIP Access

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Kitchenette
  • Lounge area
  • Bar
  • Refrigerator
  • Parking available

Main amenities (12)

  • 200 apartments
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • 2 outdoor pools
  • Rooftop terrace
  • Fitness center
  • Valet parking
  • Self parking
  • Children's pool
  • Room service
  • Coffee shop/cafe
  • 24-hour front desk

Feel at home (6)

  • Children's pool
  • Kitchenette
  • Living room
  • Television
  • Daily housekeeping
  • Washer/dryer
The current price is $90
$99 total
includes taxes & fees
Dec 9 - Dec 10

Why we love this property

Design in the city
This luxury apartment hotel sits in the city center with a stylish rooftop terrace. Perfect views and urban design converge at this elevated retreat.
Luxurious room comfort
Bathrobes add a touch of opulence to each guestroom. With blackout drapes ensuring peaceful slumber, this aparthotel delivers a truly luxurious experience.

Room options

Available filters for rooms
Showing 22 of 22 rooms

One Bedroom Superior

  • Sleeps 2

One Bedroom Deluxe

  • Sleeps 2

Two Bedroom Superior

  • Sleeps 4

Two Bedroom Deluxe

  • Sleeps 4

Deluxe Room, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
LED TV
Washer/dryer
Separate bedroom
  • 82 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
LED TV
Washer/dryer
Separate bedroom
  • 79 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Premier Room, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
LED TV
Washer/dryer
Separate bedroom
  • 96 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Superior Room, 2 Bedrooms

Highlights

Soundproofed
Air conditioning
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
LED TV
Washer/dryer
2 bedrooms
  • 95 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

Deluxe Room, 2 Bedrooms

Highlights

Soundproofed
Air conditioning
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
LED TV
Washer/dryer
2 bedrooms
  • 98 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

Premier Room, 2 Bedrooms

Highlights

Soundproofed
Air conditioning
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
LED TV
Washer/dryer
2 bedrooms
  • 123 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

One Bedroom Grand Premier

Highlights

Soundproofed
Air conditioning
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
LED TV
Washer/dryer
2 bedrooms
  • 101 sq m
  • 2 bedrooms
  • Sleeps 2
  • 1 King Bed

Two Bedroom Premier

  • Sleeps 4

One Bedroom Premier

  • Sleeps 2

One Bedroom Grand Premier

  • Sleeps 3

Superior Twin Room, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
LED TV
Washer/dryer
Blackout drapes/curtains
  • 79 sq m
  • Sleeps 2
  • 2 Twin Beds

Deluxe Twin Room, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
LED TV
Washer/dryer
Blackout drapes/curtains
  • Sleeps 2
  • 2 Twin Beds

Superior Twin Room, 2 Bedrooms

Highlights

Soundproofed
Air conditioning
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
LED TV
Washer/dryer
Blackout drapes/curtains
  • Sleeps 4
  • 2 Twin Beds and 1 Queen Bed

Deluxe Twin Room, 2 Bedrooms

Highlights

Soundproofed
Air conditioning
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
LED TV
Washer/dryer
Blackout drapes/curtains
  • Sleeps 4
  • 2 Twin Beds and 1 Queen Bed

One Bedroom Superior Twin

  • Sleeps 2

One Bedroom Deluxe Twin

  • Sleeps 2

Two Bedroom Superior Twin

  • Sleeps 4

Two Bedroom Deluxe Twin

  • Sleeps 4

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About the neighborhood

Map
1020, Jalan Sultan Ismail, Kuala Lumpur, 50250

What's nearby

  • Kuala Lumpur Forest Eco Park - 3 min walk - 0.3 km
  • Kuala Lumpur Tower - 10 min walk - 0.9 km
  • Petronas Twin Towers - 10 min walk - 0.9 km
  • Suria KLCC Shopping Centre - 12 min walk - 1.0 km
  • KLCC Park - 14 min walk - 1.2 km

Getting around

  • Subang (SZB-Sultan Abdul Aziz Shah) - 37 min drive
  • Kuala Lumpur International Airport (KUL) - 47 min drive
  • Kuala Lumpur Sultan Ismail Station - 16 min walk
  • Kuala Lumpur Bank NeStation KTM Komuter Station - 20 min walk
  • Kuala Lumpur Masjid Jamek Station - 22 min walk
  • Bukit Nanas Station - 3 min walk
  • Dang Wangi Station - 5 min walk
  • Medan Tuanku Station - 6 min walk

Restaurants

  • ‪Cafe: In House - ‬3 min walk
  • ‪R Club Lounge - ‬2 min walk
  • ‪Wariseni - ‬4 min walk
  • ‪Evolution - ‬2 min walk
  • ‪Club De Macau - ‬2 min walk

About this property

THE FACE Suites Hotel

THE FACE Suites Hotel features a rooftop terrace and puts you within a 15-minute walk of Petronas Twin Towers. Guests can take a dip in one of 2 outdoor pools or enjoy international cuisine at Cafe iL Viso, one of 2 restaurants. A bar/lounge and a fitness center are other highlights, and apartments offer conveniences like kitchenettes and washers/dryers. Fellow travelers love the pool and helpful staff. Public transportation is just a short walk: Bukit Nanas Station is 3 minutes and Dang Wangi Station is 5 minutes.

At a glance

DONE

Property size

    • 200 apartments
    • Arranged over 51 floors
DONE

Arriving/Leaving

    • Check-in time starts at 3:00 PM
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 21
    • Check-out time is noon
DONE

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 1:00 AM please contact the property in advance using the information on the booking confirmation
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • No cribs (infant beds)
PETS

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (MYR 40 per day)
    • Onsite valet parking (MYR 40 per stay)
    • Wheelchair-accessible parking on site
VPN_KEY

Other information

    • No stag/bachelor or hen/bachelorette parties

Property amenities

Pool/Spa

  • 2 outdoor pools

Internet

  • Free WiFi

Parking and transportation

  • Self parking on site (MYR 40 per day)
  • Valet parking on site (MYR 40 per stay)
  • Wheelchair-accessible parking available

Family friendly

  • Children's pool

Restaurants on site

  • Cafe iL Viso
  • Deep Blue

Kitchenette

  • Refrigerator (full size)
  • Microwave
  • Dishwasher
  • Electric kettle
  • Cookware/dishes/utensils

Dining

  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Bedrooms

  • Bed sheets provided
  • Rollaway/extra beds: MYR 110.0 per night

Bathrooms

  • Shower
  • Bathrobes
  • Hair dryer
  • Soap
  • Bidet
  • Towels provided
  • Toilet paper
  • Shampoo
  • Slippers

Living spaces

  • Living room

Entertainment

  • 42-inch LED TV with satellite service

Outdoor areas

  • Rooftop terrace

Laundry

  • Washer/dryer
  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Soundproofing
  • Wheelchair-accessible parking

Services and conveniences

  • Concierge services
  • Daily housekeeping
  • Safe
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Blackout drapes/curtains
  • Safe at front desk
  • 24-hour front desk
  • Free bottled water

Location highlights

  • In the shopping district
  • In the city center

Things to do

  • Fitness center

Safety features

  • Carbon monoxide detector installed (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector installed (host has indicated there is a smoke detector on the property)
  • Security system
  • Window guards

General

  • 200 rooms
  • 51 floors

Special features

Dining

Cafe iL Viso - This café specializes in international cuisine and serves light fare only.
Deep Blue - This rooftop bar specializes in international cuisine and serves lunch and dinner. Happy hour is offered. Open daily.

Fees & policies

Refundable deposits

  • Deposit: MYR 500 per accommodation, per night

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from August 19 to August 22:
  • One of the swimming pools

Children & extra beds

  • Rollaway beds are available for MYR 110.0 per night

Parking

  • Self parking costs MYR 40 per day
  • Valet parking costs MYR 40 per stay

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
Only registered guests are allowed in the guestrooms.
Host has indicated there is a carbon monoxide detector on the property.
Host has indicated there is a smoke detector on the property.
Guests can rest easy knowing there's a security system and window guards on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
This property is professionally cleaned.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
All guests must show a valid passport. This is the only form of identification that is accepted at this property.
The credit card used for booking the reservation must be presented at check-in. If the cardholder cannot be present, guests must contact the property prior to arrival to make special arrangements.

Also known as

Face Suites Kuala Lumpur
Face Suites Kuala Lumpur Aparthotel
The Face Suites Kuala Lumpur
Face Suites Aparthotel
Face Suites
The Face Suites Kuala Lumpur
THE FACE Suites Hotel Aparthotel
THE FACE Suites Hotel Kuala Lumpur
THE FACE Suites Hotel Aparthotel Kuala Lumpur

Frequently asked questions

Does THE FACE Suites Hotel offer free cancellation for a full refund?

Yes, THE FACE Suites Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at THE FACE Suites Hotel?

Yes, there are 2 outdoor pools and a children's pool.

Are pets allowed at THE FACE Suites Hotel?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at THE FACE Suites Hotel?

Yes. Self parking costs MYR 40 per day. Valet parking costs MYR 40 per stay.

What are the check-in and check-out times at THE FACE Suites Hotel?

You can check in starting at 3:00 PM. There's a charge for early check-in (subject to availability). Check-out time is noon.

What is there to do at THE FACE Suites Hotel and nearby?

THE FACE Suites Hotel has 2 outdoor pools and a fitness center.

Are there restaurants at or near THE FACE Suites Hotel?

Yes, there are 2 onsite restaurants, featuring international cuisine.

Does THE FACE Suites Hotel have a kitchen or kitchenette?

Yes, there is a kitchenette which also includes a refrigerator, a dishwasher, and a microwave.

What's the area around THE FACE Suites Hotel like?

THE FACE Suites Hotel is in Golden Triangle, a short 3-minute walk from Bukit Nanas Station and 13 minutes' walk from Petronas Twin Towers.

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THE FACE Suites Hotel Reviews

Reviews

8.8

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Popular mentions

Room
Service staff
Location
View
Breakfast
Apartment
Restaurant
Elevator
Kitchen
Washing machine

What guests liked

  • The pool was a standout feature, offering breathtaking views, infinity design, and a magical experience, especially at night. (17 reviews)
  • Breakfast was great with many options and delicious choices available each day. (6 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Great Stay!

It was a good visit and the pool was amazing!
John, 1-night trip

10/10 Exceptional

Convenient
Suman, 2-night trip

6/10 Good

Location is good
Vincent, 5-night trip

6/10 Good

-Front desk and conceirge don't look interested. -Poor sound proofing. I can hear the traffic even on the 19th floor. -Prayers at 5am.
Chin Joo, 2-night trip

8/10 Very good

Overall a decent place to stay if having a short visit.
Muni, 3-night trip

10/10 Exceptional

Great stay Joy the server upstairs was amazing with many great recommendations. Highly recommend
Kathy, 2-night trip

10/10 Exceptional

Excellent stay

The place was brilliant. It was spacious. We got a view of kl tower and merdeka 118. Overall can't fault our stay. Infinity pool was the best. You can see klcc, kl tower and merdeka 118.
Azlina, 3-night trip

10/10 Exceptional

Spacious two bedroom suite. Unit has washer dryer which helped us a lot.
Wasif, 7-night trip

8/10 Very good

Great Stay with Top Amenities, Close to Attraction

We had a wonderful stay with excellent amenities, including a skydeck bar, swimming pool, gym, and restaurant on the 51st floor. The rooms were spacious, clean, and well-maintained, with kitchen facilities, a fridge, and a washing machine. Major attractions like the Twin Towers and KLCC are within walking distance. The only drawback was the long wait time for the elevator due to the high number of tourists and inter-floor traffic. Overall, it was great value for money, and our family of four, including a child, thoroughly enjoyed the stay.
Brentha, 3-night trip

10/10 Exceptional

Nice property, ample space for 4. Only issue was the time it took to get a lift. Other than that had a very pleasant sta
Yetunde, 4-night trip

10/10 Exceptional

My stay at The Face Suites in KL was fantastic and truly exceeded expectations. This hotel-apartment hybrid offers the perfect blend of space, comfort, and an unbeatable city view. The standout feature for me was definitely the rooftop infinity pool – it offers a breathtaking view of the Petronas Twin Towers and the KL Tower. Whether during the day or lit up at night, it’s absolutely stunning and one of the most iconic views you can experience in KL.
Istar, 5-night trip

10/10 Exceptional

Very spacious service apartment style hotel with washing machine and daily cleanup
Wai Lung, 4-night trip

8/10 Very good

Really practical and spacious stay with a killer rooftop pool. Getting a bit too busy compared to the last trip - means the great pool is less cool, and the lifts are a huge pain especially at checkout. Stayed in a higher class room than last time, but it actually felt less space and the view was substantially worse. A bit disappointing but still a really great place for families in terms of price, location and space.
Nicholas, 9-night trip

10/10 Exceptional

Accommodation that I would definitely recommend if you are traveling as a family
Chul, 4-night trip

10/10 Exceptional

Excellent apartment and location for a family of 3 adults. Would stay again.
andrea, 5-night trip

10/10 Exceptional

Love the hotel and room is great, lots of room for the three of us. Wish they didn’t charge us for the deposit which we still haven’t received it back.
BONNA, 5-night trip

8/10 Very good

Well maintained property, helpful staff and close to different sight seeing places.
Jaisy, 3-night trip

10/10 Exceptional

Very nice, and large hotel rooms.

8/10 Very good

The room i got was very nice although there was little to any hot water, for all you military guys without a passport this is definitely not the hotel for you as they will not under any circumstances let you check in without one. Definitely would recommend the superior room tho for the space and very modern bathroom and open space available.
Elijah, 2-night trip

10/10 Exceptional

Stunning views, clean pool and friendly staff. Cannot say anything bad about this place- would definitely stay again and recommend to others.
Kinga, 3-night trip

10/10 Exceptional

I have stayed at Face apartments a number of times and have always received excellent service
Rory, 1-night trip

10/10 Exceptional

lovely

Love the location, love the suite ….overall ….manifique
claudia, 3-night trip

10/10 Exceptional

Location is convenient to all the shopping places

10/10 Exceptional

I have stayed here over the years as part of my travelling to Asia trip. Always enjoyed my stay a Face, that's why I always return😍
Rory, 1-night trip

6/10 Good

Other than the long wait for check in and the lift, a wonderful stay with my family
Poh Choo, 1-night trip