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Hazelbrook

3.0 star property
Guesthouse in Waterford

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Nestled in a serene setting, Hazelbrook offers the perfect haven to unwind. Take advantage of public WiFi, indulge in outdoor tennis or table tennis games and enjoy extended parking.

Reviews

7.2 out of 10
Good

Popular amenities

  • Free parking
  • Free WiFi
  • Non-smoking

Main amenities (4)

  • Daily housekeeping
  • Breakfast available
  • Multilingual staff
  • Luggage storage

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Double Room, Ensuite

Double Room, Ensuite

Double Room, Ensuite

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Suite, Ensuite

Suite, Ensuite

Suite, Ensuite

  • 1 bedroom
  • Sleeps 5
  • 3 Twin Beds and 1 Double Bed
  • Free WiFi

View all photos for Superior Double or Twin Room, Ensuite

Superior Double or Twin Room, Ensuite

Superior Double or Twin Room, Ensuite

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Triple Room, Ensuite

Triple Room, Ensuite

Triple Room, Ensuite

  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed
  • Free WiFi

Similar properties

Miscellaneous
The Vee B&B
Waterford
  • Parking available
  • Free WiFi
  • Non-smoking
7.8 out of 10, Good, 111 reviews
The price is $113
$128 total
includes taxes & fees
May 24 - May 25
The Vee B&B
Compare similar properties
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About the neighborhood

Map
No. 10 The Vee, Cork Road, Waterford, County Waterford, X91 V677

What's nearby

  • Historic Buildings - 9 min walk - 0.8 km
  • Waterford Crystal Factory - 15 min walk - 1.3 km
  • House of Waterford Crystal - 19 min walk - 1.7 km
  • Waterford Institute of Technology - 4 min drive - 1.7 km
  • Reginald's Tower - 5 min drive - 2.4 km

Getting around

  • Waterford (WAT) - 17 min drive
  • Shannon Airport (SNN) - 145 min drive
  • Carrick-on-Suir Station - 24 min drive
  • Waterford Station - 28 min walk

Restaurants

  • ‪Nicky's - ‬15 min walk
  • ‪Brennans Fast Food Favourites - ‬4 min walk
  • ‪Geoff's Café Bar - ‬13 min walk
  • ‪Revolution - ‬13 min walk
  • ‪Hook & Ladder - ‬3 min walk

About this property

Hazelbrook

  • When visiting Waterford, Hazelbrook is a great choice to consider.

At a glance

DONE

Hotel size

    • 6 rooms
DONE

Arriving/Leaving

    • Check-in time starts at 4:00 PM
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Free onsite extended parking
    • Free offsite parking nearby
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Breakfast available (surcharge)

Services

  • Luggage storage
  • Multilingual staff

Accessibility

  • Well-lit path to entrance

Room amenities

Food and drink

  • Highchair

More

  • Daily housekeeping

Fees & policies

Policies

This property does not have elevators.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

This property accepts cash.

National rating

Rating provided by Fáilte Ireland, the National Tourism Development Authority of Ireland, source of official star ratings for accommodation.

Also known as

Hazelbrook B&B Waterford

Hazelbrook B&B

Hazelbrook B&B Waterford

Hazelbrook B&B

Hazelbrook Waterford

Bed & breakfast Hazelbrook Waterford

Waterford Hazelbrook Bed & breakfast

Bed & breakfast Hazelbrook

Hazelbrook Waterford

Hazelbrook Guesthouse

Hazelbrook Guesthouse Waterford

Frequently asked questions

Are pets allowed at Hazelbrook?

Sorry, pets aren't allowed.

Is parking offered on site at Hazelbrook?

Yes, there's free self and extended parking.

What are the check-in and check-out times at Hazelbrook?

You can check in starting at 4:00 PM. Check-out time is 11:00 AM.

What's the area around Hazelbrook like?

Hazelbrook is a short 17-minute walk from Waterford Crystal Factory and 19 minutes' walk from House of Waterford Crystal.

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Reviews

Hazelbrook Reviews

7.2

Good

7.8

Cleanliness

8.0

Location

8.0

Staff & service

7.6

Property conditions & facilities

Popular mentions

Room
Breakfast
Bed
Location
Bathroom
Shower
Booking
Ambience

Reviews

Verified

8/10 Very good

The property was a bit worn, but clean and comfortable as well as close to downtown Waterford. A nice and affordable choice.
Tara, 1-night trip
Verified

6/10 Good

I didn't realize how far this was from the key areas of Waterford or that it was such a basic accommodation. It is fine if you understand these factors.
Shannon, 1-night trip
Verified

10/10 Exceptional

Although I didn't ultimately stay at Hazelbrook, I would like to commend the manager, Graham, for his professionalism & resilience, in twice finding alternative accommodation when it proved not to be possible for me to stay there, then understanding when my own plans changed at the last moment. This was a most impressive example of excellent customer service in challenging circumstances.
Benjamin, 2-night trip
Verified

4/10 Fair

The host was gracious and accommodating though we were surprised to find they only accepted cash payment. The room itself was quite small, and modestly outfitted. Bedding was stained and threadbare, no toiletry amenities, and shower was in poor condition. The room appeared “cleaned”, but bed/pillows were worn and rather uncomfortable (not to mention the stains on linens that were off putting).
1-night trip
Verified

2/10 Poor

Booked for college as i only had 2 weeks and when i received a call confirmation i realised that it was for a different BnB, which i had been moved to without notice or permission.
Danielle, 5-night trip
Verified

2/10 Poor

Awful experience…

Awful experience. Got shunted to an unauthorised sub standard house a few days beforehand. Lady insisted on cash only and wouldn’t provide breakfast. My booking clearly states breakfast included. I am not willing to be taken advantage of so left.. Shame on you greedy @hazelbrook
Dan, 1-night trip
Verified

2/10 Poor

Family room? horrible experience

Highly recommended for anyone who wants to experience prison life. We booked a suite with 4 beds for 3 adults and received a room with a double bed and a cot with no space to walk around or place the luggage. We complained with the host and he said it was a family room as requested (judge yourself from the photos). PS: we booked this room 4 months in advance, so we think this is an improvised accomodation to earn more money selling our room to an other larger group.
MAURIZIO, 1-night trip
Verified

2/10 Poor

Very very basic. It was just about ok for our one night stay. Didn’t get the 4 person room I reserved. Instead got split across 2 rooms, one was a double room with a fold up bed on the floor other was an attic room where you couldn’t standup (looked like it had been just set up for us). Host insisted on cash up on arrival, bathroom were unclean and a little smelly. Rooms where dusty with visible mould. We literally slept over night and moved on so it was ok, glad we weren’t staying longer. It was the only place I could reserve on that night but wouldn’t recommend this location.
Martin, 1-night trip
Verified

2/10 Poor

They contacted me 4 days before my arrival date to say that the location to stay changed, they when I arrived no one seemed to know about my reservation, I drove back to the B&B and the host said that he was mad about the situation but there was no room for me. Expedia never answered me either. At least they arranged to find another location to stay at night, it was under construction building but at least a place to sleep, this was the worst experience for sure.
Baudilio, 1-night trip
Verified

2/10 Poor

AVOID! Upon arrival, the owner insisted on cash and that we would receive no breakfast even though our receipt clearly acknowledged our reservation which included free breakfast. In our room on the back of the door there was another sign indicating what time breakfast was being served, yet we were excluded and others were receiving breakfast the next morning. Our room was tiny, dirty and I killed numerous insects within the first couple of hours. The bed was a very old box spring, which had springs protruding out of the fabric so sharply that my hand actually got caught on the spring while moving my hand across the bed. The bathroom was dirty, had no soap and had towels so old and rough I wouldn’t even use them to wash my car. There was no Wi-Fi, there were people yelling and children running around the hallways until past 11 pm. All of this, and an atmosphere that reminded me of a funeral home while also being in a terrible location. There is a Travelodge down the street.
karen, 1-night trip
Verified

10/10 Exceptional

Clean n comfy. Nice quit sun room to relax in
Lynn, 1-night trip
Verified

2/10 Poor

NOT RECOMMENDED! Room was tired to say the least. The Bathroom/ shower room was the main problem with the accommodation, water pressure was none existence, you had to be pretty fit to open & close the shower doors. The toiletwas appalling with sewerage smell continual. On arrival the proprietor requested cash and advising no breakfast was avaliable. And suggesting the card was only a fall back, I advised that I would sort in the morning, he said he had heard that before, I can understand why, if you spent a night in that room, the payment of the full amout might become an issue.
JOHN, 1-night trip
Verified

8/10 Very good

Walkable distance from the shopping center and Waterford Crystal. Very quiet area and our host was very caring and helpful.
Stephanie, 1-night trip
Verified

4/10 Fair

Average - and no breakfast

No breakfast included, even the hotels.com page said so. Polite and friendly host, but other than that, this wast just average. B&B without Breakfast is just a B. If you know what I mean.
Kjell Roger, 1-night trip
Verified

10/10 Exceptional

I had a very good stay, the service was great and even allowed me to store luggage in the morning, long before check in, so that I could explore the city less the baggage. The room was large and the beds were comfortable and clean.
1-night trip
Verified

4/10 Fair

Was disappointed to learn upon arrival that payment was due in cash and they were not serving breakfast even tho it was advertised as a BnB. Coffee and wrapped pastries could have been provided. Furniture in sun room needs attention. The host was very friendly and polite
1-night trip
Verified

8/10 Very good

When booking I booked for a private bathroom, unfortunately there was a sharing bathroom.
Jean Guy, 1-night trip
Verified

10/10 Exceptional

5 star ⭐️

Great atmosphere and very friendly service felt at home 🏡
Juan, 1-night trip
Verified

6/10 Good

The stay was adequate. The shower was antiquated, There was either scalding hot, or freezing cold water, no in between. The host was available and responded to requests. Breakfast was not included. He said it was due to Covid. Covid has been around for over a year. He should change the Breakfast Included amenity on the booking site.
dawn, 1-night trip
Verified

6/10 Good

Had to pay cash. Not stated on app. As a business traveller this caused issues. Room not overly clean and damp smell
Joanne, 1-night trip
Verified

10/10 Exceptional

Good location- clean and comfortable
2-night trip
Verified

4/10 Fair

You're better off elsewhere!

So first let me say the manager was friendly when I arrived but it went downhill from there. I wasn't put in a room in this B&B but rather another one a few doors down the street. I had also booked a family room because it had a desk and a chair in the room (handy for eating and doing some work) but I was put into a small room with just a bed that took up most of the room. I was in a bit of a rush so I said I would address it when I got back, but it was late by the time I returned so I just hopped into the bed. I found several hairs in the bed which wasn't pleasant. On the topic of cleanliness the room was clean but everything was fairly outdated, wallpaper peeling off, a stale smell in the en suite, the lamp didn't work and the blinds definitely needed a clean. I figured though look I'm not paying a lot I'll let most of that stuff slide but I soon found out that the place must have been student accommodation or something because when I was in bed the second night there must have been a party because they other tenants were all talking to each other in the hallway until after 2am (there was a communal bathroom right outside my room as well which kept having its door slammed). Then I was woken up at 7am by more noise. Had to cancel my plans off hiking with friends I was so tired. Called the manager to use the iron & ironing board, they didn't have one even though it's listed here. Finally parking is very tight. If other people are staying don't expect to get out easy!
Tariq, 2-night trip
Verified

6/10 Good

all ok apart from hotel. com taking the fee for the room and also paid cash on arrival as requested.... still waiting for refund
Yvonne, 1-night trip
Verified

8/10 Very good

Disappointed

Location to city center was great. Graham was accommodating to let us check in a bit early and having a car area in front was a great convenience. Breakfast was delicious! Check out was listed as 11, but while I was out, my son was kicked out of the room at 10 and I did not have time to check for left items. As it turned out, I did leave 2 valuable items that I asked to get back, but no answer from my e mail request.
Mary, 1-night trip
Verified

10/10 Exceptional

Waterford Business Trip

First class again. Graham couldn’t do more.
I, 1-night trip