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Rotorua Citizens Club

2.5 star property
Hotel with restaurant, near Polynesian Spa

Choose dates to view prices

Photo gallery for Rotorua Citizens Club

Standard Double or Twin Room, 1 Bedroom, Non Smoking (Twin Room-Queen) | Soundproofing, free WiFi, bed sheets
Staircase
Front of property
Coffee and/or coffee maker
View from room
Rotorua Citizens Club, near Polynesian Spa, offers a warm welcome with a daily manager's reception and free in-room WiFi. Relax at the bar or savor lunch and dinner at the on-site restaurant.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Laundry facilities
  • Non-smoking
  • Free WiFi

Main amenities (6)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • ATM/banking services
  • Self-serve laundry
  • Limited hour front desk
  • Banquet hall

Feel at home (6)

  • Refrigerator
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Elevator
The current price is $59
$68 total
includes taxes & fees
Nov 10 - Nov 11

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Family Room, Non Smoking (Twin-Family)

Soundproofing, free WiFi, bed sheets

Family Room, Non Smoking (Twin-Family)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Heating
Refrigerator
TV
Private bathroom
Coffee/tea maker
Cable channels
Daily housekeeping
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Standard Room, Non Smoking (Twin-Four Singles)

Standard Room, Non Smoking (Twin-Four Singles) | Soundproofing, free WiFi, bed sheets

Standard Room, Non Smoking (Twin-Four Singles)

8.0 out of 10
Very good
(6 reviews)

Highlights

Soundproofed
Heating
Refrigerator
TV
Private bathroom
Coffee/tea maker
Cable channels
Daily housekeeping
  • Sleeps 4
  • 4 Twin Beds

View all photos for Standard Room, Non Smoking (Single)

Coffee and/or coffee maker

Standard Room, Non Smoking (Single)

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Heating
Refrigerator
TV
Private bathroom
Coffee/tea maker
Cable channels
Daily housekeeping
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double or Twin Room, 1 Bedroom, Non Smoking (Twin Room-Queen)

Standard Double or Twin Room, 1 Bedroom, Non Smoking (Twin Room-Queen) | Soundproofing, free WiFi, bed sheets

Standard Double or Twin Room, 1 Bedroom, Non Smoking (Twin Room-Queen)

Highlights

Soundproofed
Heating
Refrigerator
TV
Private bathroom
Coffee/tea maker
Cable channels
Daily housekeeping
  • Sleeps 2
  • 2 Double Beds OR 2 Queen Beds

View all photos for Standard Studio, Non Smoking

Soundproofing, free WiFi, bed sheets

Standard Studio, Non Smoking

8.4 out of 10
Very good
(15 reviews)

Highlights

Soundproofed
Heating
Refrigerator
TV
Private bathroom
Coffee/tea maker
Cable channels
Daily housekeeping
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, Non Smoking, Shared Bathroom (Twin-Single)

Coffee and/or coffee maker

Standard Room, Non Smoking, Shared Bathroom (Twin-Single)

Highlights

Soundproofed
Heating
Refrigerator
TV
Coffee/tea maker
Cable channels
Daily housekeeping
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Exterior

Rotorua Thermal Holiday Park

  • Pool
  • Free parking
  • Internet access
  • Laundry facilities
8.6 out of 10, Excellent, 477 reviews
The price is $49
$56 total
includes taxes & fees
Nov 10 - Nov 11
Rotorua Thermal Holiday Park
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About the neighborhood

Map
1146 Rangiuru Street, Rotorua, 3010

What's nearby

  • Eat Street - 2 min walk - 0.2 km
  • Rotorua Night Market - 3 min walk - 0.3 km
  • Tamaki Maori Village - 6 min walk - 0.6 km
  • Rotorua Central Mall - 10 min walk - 0.9 km
  • Polynesian Spa - 11 min walk - 1.0 km

Getting around

  • Rotorua (ROT-Rotorua Regional) - 13 min drive

Restaurants

  • ‪Poco Tapas And Wine - ‬1 min walk
  • ‪Capizzi Pizzeria - ‬4 min walk
  • ‪Pig & Whistle - ‬3 min walk
  • ‪Brew | Craft Beer Pub - ‬3 min walk
  • ‪The Fainting Goat - ‬2 min walk

About this property

Rotorua Citizens Club

At Rotorua Citizens Club, you'll be within a 10-minute drive of Polynesian Spa and Skyline Rotorua. Guests looking for a bite to eat can check out the restaurant, and the bar/lounge is the perfect spot to grab a drink at the end of the day.

At a glance

DONE

Hotel size

    • 15 rooms
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: 10 PM
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 10 AM
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • The front desk is open daily from 9:00 AM - 10 PM
    • Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
    • Onsite parking includes off-street options
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Hosted evening meals on weekdays for a surcharge
  • Restaurant
  • Bar/lounge
  • Free daily reception

What to do

  • Pool table

Services

  • Front desk (limited hours)
  • Laundry facilities

Facilities

  • ATM/banking
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Heating
  • Coffee/tea maker

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Towels

Stay connected

  • Free WiFi

Food and drink

  • Refrigerator

More

  • Daily housekeeping

Special features

Dining

Rotorua Citizens Club - This bar serves lunch and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge of NZD 20.00 (subject to availability)
  • Late check-in between 10:30 AM and 12:30 PM can be arranged for an extra charge of NZD 20.00
  • Late check-out can be arranged for an extra charge of NZD 20.00 (subject to availability)
  • Hosted evening meal costs NZD 25.00

Renovations and closures

This property is closed from October 27 2025 to October 28 2025 (dates subject to change).

Children & extra beds

  • Rollaway beds are available for NZD 20.0 per night

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a first aid kit, and window guards on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard
Cashless transactions are available.

Also known as

Rotorua Citizens Club Hotel
Citizens Club Hotel
Rotorua Citizens Club
Rotorua Citizens Club Hotel
Rotorua Citizens Club Rotorua
Rotorua Citizens Club Hotel Rotorua

Frequently asked questions

Is Rotorua Citizens Club currently open?

This property is closed from October 27 2025 to October 28 2025 (dates subject to change).

Does Rotorua Citizens Club offer free cancellation for a full refund?

Yes, Rotorua Citizens Club does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Rotorua Citizens Club?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Rotorua Citizens Club?

Yes, there's free self parking.

What are the check-in and check-out times at Rotorua Citizens Club?

Check-in start time: 2 PM; Check-in end time: 10 PM. There's a charge of NZD 20.00 for early check-in (subject to availability). Check-out time is 10 AM. Late check-out is available for a charge of NZD 20.00 (subject to availability). Contactless check-out is available.

Are there restaurants at or near Rotorua Citizens Club?

Yes, there's an onsite restaurant, Rotorua Citizens Club.

What's the area around Rotorua Citizens Club like?

Rotorua Citizens Club is a short 12-minute walk from Polynesian Spa and 3 minutes' walk from Eat Street.

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Reviews

Rotorua Citizens Club Reviews

8.2

Very Good

8.6

Cleanliness

9.0

Location

8.6

Staff & service

7.4

Eco-friendliness

7.8

Property conditions & facilities

What guests liked

  • The on-site restaurant served excellent meals, with one reviewer praising their steak and lamb shank as "10 out of 10". (3 reviews)
  • Free on-site parking was a convenient and solid amenity. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Room
Restaurant
Location
Bar
Service staff
Shower
Bed
Value
Cafes
Lobby

Reviews

8/10 Very good

Love how close to eat street they were. Can smell the street from here. Convenient for our needs. Comfy clean bedding
Stevie, 2-night trip

10/10 Exceptional

Quiet. Good security. Very good restaurant
S, 2-night trip

6/10 Good

average
Josephine, 1-night trip

10/10 Exceptional

Its uniqueness to us was it is just 5 minutes away from The start line of the Rotorua Marathon. Our meal on the evening was fantastic. My steak. Compliments to the chef was perfect. 10 out of 10. As was my daught n laws lamb shank. Her favourite just fell off the bone. Great service. Lovely comfortable room. All in all a fabulous place to stay. Definetly recomend to our friends. Cheers. Dianne Hustler
Dianne, 1-night trip

10/10 Exceptional

I just love the convenience of when your hungry can walk down to the club restaurant and have a kai have a few drinks at the bar if you want. The location of in the middle of town. how clean, safe access in and out of the upstairs to our rooms. all the necessities you need for a night or two. This is our go to place when staying in Rotas
Tanea, 1-night trip

6/10 Good

This is on top of a private club so expect late noise. Also the rooms need to be cleaner
Janet, 3-night trip

6/10 Good

We only had one problem and that was the heat, there was no air conditioning. Two fans in a room of seven and one of the fans was broken and wouldn't stand on its own. Everyone had to sleep on top of the blankets.
Allan, 3-night trip

4/10 Fair

Building had a strong chemical smell

6/10 Good

I like the location and the people staffing unfortunately I did not like fluorescent lighting no desk lamps an additional PowerPoint might have been helpful unfortunately our fridge didn't work and our ceiling fan didn't work either. was staying for one evening wasn't too much of an inconvenience I would probably stay here again it has everything you need without the extreme costs thank you
mark, 1-night trip

2/10 Poor

Rude lady said there is no one working
Anita, 1-night trip

2/10 Poor

A bizarre experience

Another guest and I arrived at the same time to a sign on the locked door giving us a phone number to call. Several minutes later someone drove up to let us in. The beds had clean sheets. There was a kettle and coffee packets. There were used towels hanging in the closet, an old beer in the nonworking refrigerator, thick dust on the fan. I was told to use the men's bathroom which had part of the ceiling falling down and streaks of water damage. Its ok, she said, there's no one else here. Truly, the other guest and I were the only humans in the building. No staff, no security, no front desk, not one employee in the building, and no telephone in the room. This place shouldn't even be allowed to offer rooms to the public.
2-night trip

4/10 Fair

Basic accommodation. Shower wasn't cleaned from previous stayers and overall was not as clean as I would expect. When room service came after the first night they left the room door wide open with all our belongings inside. We were out the whole day so not pleased when we got back to see that.
Kayla, 2-night trip

10/10 Exceptional

Real liked that everything was clean and tidy the staff went the xtra mile with everything that they could do for us would have liked a microwave in the room cos although we ate all our meals except for breakfast the doggy bags we ended up with after our meals and took up to our rooms were eaten cold for breakfast as there was no oven or microwave iwe feel that having a microwave in the rooms would not take away the use of the dining room meals as they are good value for money and serve the most excellent meals there and their variety of meals on their menus was huge and reasonably priced not too mention the service from the chef and his assistants which was absolutely brilliant will continue going to and staying there when we are in Rotorua best place,ever
Thomas, 2-night trip

6/10 Good

The room was ok for our purpose of somewhere to sleep although the price for it i believe is a little high. The room was very cold and it took a few hours to warm it up with the little heater that is available.
Mariana, 1-night trip

10/10 Exceptional

It’s great location But noisy at night
Barbara, 2-night trip

6/10 Good

We checked in and were delighted with the welcome and the show around. We were told of all the things available with our room and where to park and shown the entry and swipe and keys explained. We went our for a walk around Rotorua and enjoyed the closeness of everything we needed. Autumn colours out and looking very pretty. Nice and clean where we walked. Headed back to our room and had a rest and decided to have an early shower. Alas no towels. Went to the office at 8.30 and no staff around so no towels. It was the only thing we could fault. So my suggestion is check for towels before you head out. Thoroughly enjoyed our time in Rotorua and your club. Thank you
Carolyn, 1-night trip

6/10 Good

Good stay

It was fine , value for money , Ground floor Pub was nice with live music that was the highlight , staff is friendly
M, 1-night trip

6/10 Good

Difficulty to find check-in

Arriving later, I had troubles to find the right entrance - the bar of the club is not for public, you must know where to go. Finally I found it … Room small and with no fringe, but ok. Wifi poor.
Hanspeter, 2-night trip

10/10 Exceptional

Super convenient to restaurants, shopping, and parks. Able to go out for runs and walks with the kids. Great price for a great location!
Thomas, 1-night trip

8/10 Very good

It was unfortunate that the access to the accommodation on the Sunday evening on which we were arriving was to shut at 7:30pm- fortunately someone phoned us to advise of this! On the following Friday evening the music entertainment kept us awake until 11.15p.m. Apart from the above we were quite happy with the accommodation.
Donald, 1-night trip

6/10 Good

Albergo senzA pretese , un po' datato ideale per spendere poco e starci una notte
Lorenza, 1-night trip

10/10 Exceptional

Great bunch of people that work there and club members were very welcoming. We had lots planned in Rotorua and was great for a cheap bed for the night.
Bernadette, 4-night trip

6/10 Good

It is a cosy warm pl to stay
Rochelle, 1-night trip

10/10 Exceptional

club for the locals ,welcoming to the traveler

Very relaxed comfortable place Easy walk to great resturants, the bus and tourist info headquarters.
Marlene, 3-night trip

6/10 Good

Not bad for just staying.
Kenji, 1-night trip