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Hotel Kristal

4.0 star property
Family-friendly hotel with 2 bars/lounges, near Pondok Indah Mall

Choose dates to view prices

Hotel Kristal, nestled close to Ragunan Zoo and Blok M Square, offers an inviting retreat with a poolside bar and international cuisine at The Kafe. Indulge in spa treatments like body scrubs or snorkeling adventures. With free in-room WiFi, activities for kids like the playground and childcare services are also available.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Free parking
  • Bar
  • Airport transfer
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Restaurant and 2 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Outdoor tennis court
  • Fitness center
  • Sauna
  • Children's pool
  • Pool bar
  • 24-hour room service
  • Coffee shop/cafe

For families (6)

  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Refrigerator
  • Separate bedroom
The current price is $35
$42 total
includes taxes & fees
Dec 4 - Dec 5

Why we love this property

Wellness retreat
Spa treatments like aromatherapy and massages rejuvenate the senses at this hotel. A sauna, fitness room, and garden complete the serene park setting.
Global dining options
This hotel offers international cuisine with pool views, buffet breakfast, a cafe, and two bars. Culinary delights satisfy every taste bud.
Dreamy bedroom bliss
Premium bedding fills each bedroom, paired with blackout drapes for perfect rest. In-room massages and 24-hour service enhance luxury.

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Studio Suite

1 bedroom, premium bedding, minibar, in-room safe

Studio Suite

7.4 out of 10
Good
(12 reviews)

Highlights

Separate dining area
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Separate bedroom
Blackout drapes/curtains
Premium bedding
  • 40 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Two Bedrooms Deluxe

Two Bedrooms Deluxe | 1 bedroom, premium bedding, minibar, in-room safe

Two Bedrooms Deluxe

8.0 out of 10
Very good
(1 review)

Highlights

Separate dining area
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
LCD TV
Premium bedding
2 bedrooms
  • 92 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Twin Bed OR 1 Double Bed and 2 Twin Beds

View all photos for Three Bedroom Deluxe

1 bedroom, premium bedding, minibar, in-room safe

Three Bedroom Deluxe

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
LCD TV
Premium bedding
3 bedrooms
  • 120 sq m
  • 3 bedrooms
  • Sleeps 5
  • 1 King Bed, 1 Queen Bed and 1 Twin Bed

View all photos for Two Bedrooms Superior

1 bedroom, premium bedding, minibar, in-room safe

Two Bedrooms Superior

Highlights

Separate dining area
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
LCD TV
Premium bedding
2 bedrooms
  • 92 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Bed

View all photos for Three Bedrooms Superior

1 bedroom, premium bedding, minibar, in-room safe

Three Bedrooms Superior

Highlights

Separate dining area
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
LCD TV
Premium bedding
3 bedrooms
  • 120 sq m
  • 3 bedrooms
  • Sleeps 5
  • 1 King Bed, 1 Queen Bed and 1 Twin Bed

View all photos for Studio Room with Pool View

1 bedroom, premium bedding, minibar, in-room safe

Studio Room with Pool View

Highlights

Separate dining area
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Separate bedroom
Blackout drapes/curtains
Premium bedding
  • Sleeps 3
  • 1 King Bed

3 Bedroom Deluxe with Street Garden View

Highlights

Separate dining area
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
LCD TV
Premium bedding
2 bedrooms
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

3 Bedroom Deluxe with Street Garden View

Highlights

Separate dining area
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
LCD TV
Premium bedding
2 bedrooms
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

3 Bedroom Superior with Pool View

Highlights

Separate dining area
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
LCD TV
Premium bedding
3 bedrooms
  • 3 bedrooms
  • Sleeps 5
  • 1 King Bed, 1 Queen Bed and 1 Twin Bed

View all photos for Studio Room with Street Garden View

1 bedroom, premium bedding, minibar, in-room safe

Studio Room with Street Garden View

Highlights

Separate dining area
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Separate bedroom
Blackout drapes/curtains
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Bedroom Deluxe with Street Garden View

1 bedroom, premium bedding, minibar, in-room safe

2 Bedroom Deluxe with Street Garden View

Highlights

Separate dining area
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
LCD TV
Premium bedding
2 bedrooms
  • 2 bedrooms
  • Sleeps 2
  • 2 Double Beds OR 1 Double Bed and 2 Twin Beds

View all photos for 2 Bedroom Superior with Pool View

1 bedroom, premium bedding, minibar, in-room safe

2 Bedroom Superior with Pool View

Highlights

Separate dining area
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
LCD TV
Premium bedding
2 bedrooms
  • 2 bedrooms
  • Sleeps 5
  • 2 Double Beds OR 1 Double Bed and 2 Twin Beds

View all photos for Studio Suite, 1 Twin Bed

Studio Suite, 1 Twin Bed | 1 bedroom, premium bedding, minibar, in-room safe

Studio Suite, 1 Twin Bed

8.0 out of 10
Very good
(1 review)

Highlights

Separate dining area
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Separate bedroom
Blackout drapes/curtains
Premium bedding
  • Sleeps 2
  • 1 Twin Bed

View all photos for Deluxe Apartment, 3 Bedrooms (Twin Bed)

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Apartment, 3 Bedrooms (Twin Bed)

Highlights

Separate dining area
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
LCD TV
Premium bedding
3 bedrooms
  • 3 bedrooms
  • Sleeps 5
  • 1 King Bed, 1 Queen Bed and 1 Twin Bed

View all photos for Superior Suite, 3 Bedrooms (Twin Bed)

Superior Suite, 3 Bedrooms (Twin Bed) | 1 bedroom, premium bedding, minibar, in-room safe

Superior Suite, 3 Bedrooms (Twin Bed)

Highlights

Separate dining area
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
LCD TV
Premium bedding
3 bedrooms
  • 3 bedrooms
  • Sleeps 5
  • 1 King Bed, 1 Queen Bed and 1 Twin Bed

View all photos for Deluxe Suite, 2 Bedrooms (Twin Bed)

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Suite, 2 Bedrooms (Twin Bed)

Highlights

Separate dining area
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
LCD TV
Premium bedding
2 bedrooms
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Twin Bed

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$41 total
includes taxes & fees
Dec 16 - Dec 17
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About the neighborhood

Map
Jalan Tarogong Raya Cilandak Barat, Jakarta, 12430

What's nearby

  • Cilandak Town Square - 17 min walk - 1.5 km
  • Nusantara Eye Clinic - 19 min walk - 1.7 km
  • Pondok Indah Golf and Country Club - 3 min drive - 2.5 km
  • Pondok Indah Mall - 3 min drive - 2.8 km
  • Pondok Indah Water Park - 3 min drive - 3.2 km

Getting around

  • Halim Perdanakusuma Intl. Airport (HLP) - 37 min drive
  • Soekarno-Hatta Intl. Airport (CGK) - 44 min drive
  • Pondok Betung Station - 6 min drive
  • Jakarta Kebayoran Station - 7 min drive
  • Pondok Ranji Station - 7 min drive
  • Cipete Raya MRT Station - 15 min walk
  • Fatmawati MRT Station - 22 min walk
  • Lebak Bulus Grab Station - 29 min walk
  • Airport pick-up service

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Satu Lagi Bar - ‬3 min walk
  • ‪Fatburger - ‬2 min walk
  • ‪Mie ayam Bejo Gajah Mungkur - ‬9 min walk
  • ‪Levant Boulangerie - ‬2 min walk

About this property

Hotel Kristal

Hotel Kristal puts you within a 15-minute drive of Blok M Square and Taman Mini Indonesia Indah. Guests can visit the spa to indulge in massages, body wraps, or facials, and international cuisine is served at The Kafe, which is open for breakfast, lunch, and dinner. Other highlights include 2 bars/lounges, an outdoor pool, and a poolside bar.

At a glance

DONE

Hotel size

    • 328 rooms
    • Arranged over 9 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Babysitting*
    • Supervised childcare*
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Transfers

    • Airport pickup on request (available 24 hours)*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–10 AM
  • 2 bars/lounges
  • Restaurant
  • Poolside bar
  • Coffee shop
  • Barbecue grills
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children's pool
  • Playground
  • Supervised childcare (surcharge)
  • Children's menu

What to do

  • Tennis
  • Scuba diving
  • Snorkeling
  • Pool table

Working away

  • Business center
  • 21 meeting rooms
  • Computer station
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • 2 buildings/towers
  • Built in 1992
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Fitness center
  • An outdoor pool
  • Full-service spa
  • Outdoor tennis court
  • Sauna
  • Massage/treatment rooms
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible concierge desk

Room amenities

Be entertained

  • 32-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Premium bedding
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • In-room massage
  • Separate dining area
  • Separate living room

Freshen up

  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Life Spa has 2 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna.

The spa is open daily. Guests under 15 years old are not allowed in the spa.

Dining

The Kafe - Overlooking the pool, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Satu Lagi Bar - This sports bar specializes in international cuisine and serves brunch, lunch, and dinner. Happy hour is offered. Open daily.
The Deli - This coffee shop specializes in international cuisine and serves light fare only. Open daily.

Fee & policy details

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately IDR 211750 for adults and IDR 150000 for children
  • Airport shuttle service is offered for an extra charge of IDR 500000 per vehicle. Maximum occupancy 4

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Supervised childcare is available for an extra charge
  • Rollaway beds are available for IDR 350000.0 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 8:00 PM
  • Guests under 15 years old are not allowed in the spa

Policies

This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International

Also known as

Hotel Kristal Jakarta
Hotel Kristal
Kristal Jakarta
Kristal Hotel Jakarta

Frequently asked questions

Is there a pool at Hotel Kristal?

Yes, there's an outdoor pool and a children's pool. Guests have pool access from 6:00 AM to 8:00 PM.

Are pets allowed at Hotel Kristal?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Hotel Kristal?

Yes, there's free self parking.

Is airport shuttle service offered by Hotel Kristal?

Yes, a shuttle from the airport to the hotel is available. The charge is IDR 500000 per vehicle.

What are the check-in and check-out times at Hotel Kristal?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon.

What is there to do at Hotel Kristal and nearby?

Have fun with onsite activities like snorkeling and scuba diving, and practice your swing on the tennis courts. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Hotel Kristal also has 2 bars, a sauna, and a fitness center, as well as a picnic area and a garden.

Are there restaurants at or near Hotel Kristal?

Yes, The Kafe offers international cuisine and pool views.

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Reviews

Hotel Kristal Reviews

8.2

Very Good

8.2

Cleanliness

7.8

Location

8.4

Staff & service

7.6

Eco-friendliness

7.8

Property conditions & facilities

Popular mentions

Service staff
Bed
Upgrade

Reviews

10/10 Exceptional

We really enjoyed our time at Kristal Hotel. The staff were super friendly and helpful from the start, and the place felt clean and comfortable. Our room was spacious enough for the whole family, and the beds were really comfy. Breakfast was tasty with plenty of options, and the kids loved it. The location was also great — close to shops and restaurants but still nice and quiet at night. Everything was easy and stress-free, which made our trip even better. We’d definitely stay here again next time we visit. Highly recommend for families!
Lucy, 2-night trip

10/10 Exceptional

Great family stay at Kristal Hotel! We really enjoyed our time at Kristal Hotel. The staff were super friendly and helpful from the start, and the place felt clean and comfortable. Our room was spacious enough for the whole family, and the beds were really comfy. Breakfast was tasty with plenty of options, and the kids loved it. The location was also great — close to shops and restaurants but still nice and quiet at night. Everything was easy and stress-free, which made our trip even better. We’d definitely stay here again next time we visit. Highly recommend for families!
Lucy, 1-night trip

10/10 Exceptional

Great stay at this hotel.
Bogdan, 4-night trip

10/10 Exceptional

Great stay.
Kyle, 1-night trip

10/10 Exceptional

Love this place very nice for ghatering with family , friendly staff and helping and good price for buget , convenient to go anywhere .
Tien, 2-night trip

10/10 Exceptional

A Wonderful Family Stay at Kristal Hotel!

We had such an amazing time at Kristal Hotel! From the moment we arrived, the staff made us feel truly welcome and went out of their way to make our family comfortable. The room was spotless, spacious, and well-equipped — perfect for traveling with family. The hotel has a lovely, relaxed atmosphere, and we really appreciated the quiet nights after our busy days exploring. Breakfast was delicious with plenty of choices that everyone in the family enjoyed. The location is also fantastic — close to restaurants, shops, and local attractions, yet peaceful enough for a good rest. Everything was so well taken care of, and we genuinely felt at home. We would absolutely stay here again and highly recommend Kristal Hotel to any family looking for a comfortable and friendly place to stay! As well…. Thank you Hotels.com to make this trip easiest with your help.
Lucy, 2-night trip

10/10 Exceptional

Great Hotel with Great Staff

Great hotel with great staff. Wasn’t expecting too much for the price but it was perfect for my stay. Good internet, good pool, great breakfast, as good as most 5 star hotels but just a bit older and worn but not worn out. Loved the Satu Lagi bar for getting a drink and dinner.
Paul, 5-night trip

8/10 Very good

Loved everything. Good breakfast, big room but there was a wet foot smell in our room
Vivian, 6-night trip

10/10 Exceptional

Gd location
Mohamed Kotharisa, 2-night trip

8/10 Very good

I came with 3 kids to the hotel for a 3 nights transit in Jakarta. Was surprised there were several kids activity arranged during those days. Kids really enjoyed it. The hotel is also strategically situated close to Pondok Indah Mall and Cilandak Town Square avoiding long traffic jam when having some appointment with friends.
Nugroho Arie, 3-night trip

10/10 Exceptional

like this hotel never disappointed…👍👍👍
Orie, 2-night trip

10/10 Exceptional

Good service & location, friendly Staff
Mohamed Kotharisa, 1-night trip

8/10 Very good

We love Kristal Hotel
Sandra, 1-night trip

8/10 Very good

Close to Town & Shopping & nearby shops & local food.
Mohamed Kotharisa, 1-night trip

8/10 Very good

Right hotel for business trips
Stefano, 1-night trip

10/10 Exceptional

Always friendly and helpful staff
Ian, 4-night trip

6/10 Good

Hotel needs some TLC

The size of the apartment was fine but it is tired and can use some renovation.
2-night trip

8/10 Very good

The first Room didn't to my expectations after I mentioned the issues to the reception, they offered to move to a better room which I accepted, the new room was satisfactory and accepted their apology. In the end, everybody is happy. Well done Kristal Hotel staff, certainly will stay there again. Thank you.
Gautama, 2-night trip

6/10 Good

The property was fine, but I remember it 20 years ago. It needs an upgrade. The pool was great. Satu Lagi was also good, but smokey. Glad they had outdoor seating.
Roger, 4-night trip

10/10 Exceptional

I especially love the floor plan. We stayed in the two bedroom, two bathroom. Traveling with my sister having our own space was very nice! I got the bedroom with no TV… she doesn’t watch TV…but her closest was bigger and she would not switch with me! The kitchen, dining room and living room were spacious and we were very happy with this property!
Emelie Marjorie Joan, 4-night trip

8/10 Very good

They are kind.

I appreciate the staff's response. Thank you for your kindness.
Nobuaki, 1-night trip

10/10 Exceptional

I’ve stayed at Hotel Kristal many times over the last 15 years. The staff are most friendly and accommodating and the pool and Satu Lagi Bar are great. I will stay there again if in Jakarta. If I could point out anything on the negative side, is the facility needs a facelift. My room, for example, was clean but clearly showed signs of wear and tear. Understandable given that COVID was such a setback to business. Note that WiFi was excellent the entire week I was there. Many thanks to hotel staff for a very pleasant stay.
Keith, 7-night trip

6/10 Good

Old …

Huge but seems dated and old . Heard kids playing in corridor late at night , not sure if kids were humans …
Kevin Sui Kuan, 1-night trip

6/10 Good

On the positive side, the staff here are wonderful and extremely friendly. The hotel itself is very tired and in desperate need of an upgrade. Feels like the 1980s in a time warp. The smoking rooms were horribly unpleasant (we weren’t offered a non-smoking room), hard to believe these are even offered this day and age. Tolerable if you need to be in the area to avoid all the traffic.
Kenneth, 4-night trip

2/10 Poor

service is down

My TV wasn't working well, so I asked an engineer for help, but it took 4 calls to get help.(About 1 hour later)Has the manager changed?Service is down.No help from the staff in the lobby even though I have heavy luggage.just watching
Nobuaki, 1-night trip