2/10
Upon arrival, three young employees were at the front desk. I was not greeted in any way, and had to ask if anyone was actually working. One answered with a sarcastic, "no." And then one of them finally checked us in.
Fast forward to our first night in the hotel. The room above flooded and water poured into our room at 3am. I promptly ran downstairs to alert the front desk. After 10 minutes of no one responding I went back down again only to be yelled at for demanding someone do something. I was then told I would be kicked out of the hotel if I didn't calm down. After the so called manager came to the room and told us she would not do anything and threatened to kick us out of the hotel. I will never ever stay or recommend any adult staying at this hotel. The lack of care or professionalism is something I've never experienced at a hotel.
Additionally, it's was full of obnoxious, loud, and intoxicated guests and the staff did nothing to police the situation. Nothing was offered to compensate us for being up half the night. Steer clear of this cesspool of incompetent and unprofessional employees.
Megan
Viaje de 3 noches