+ Sides: Location - close to SBhan, having carpark, variety in the breakfast was satisfaying and foods were delicious.
The cleanliness was average.
- Sides: We arrived at the hotel approximately ten minutes before the reception closing time. The staff member at the desk greeted us politely and briefly informed us about our room and how to reach it. However, no additional information was provided.
To access our room, we had to exit the main building and reach a secondary building located just behind it via a concrete staircase, which felt like a fire escape. Since there was no elevator, we had to carry our luggage upstairs ourselves. We were not informed about the breakfast area or its hours; I had to ask for these details personally.
Considering that we arrived close to the final check-in time, a courteous reminder or message such as “Are you on your way?” or “If you arrive late, please follow these steps” would have been appreciated. Especially for a property that appears to be family-run, a more attentive and welcoming approach would make a positive difference.
Unfortunately, most of the staff seemed rather distant, showing little warmth or hospitality. Interactions felt purely functional, lacking friendliness or genuine engagement, which is not would expect from a hotel.
In summary, the main aspects we found missing were hospitality, attentiveness and friendliness. We didn't feel good and comfortable, while we were staying.