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Santa Lucia House - Forum

4.0 star property
Cuenca hotel with bar/lounge

Choose dates to view prices

Located in Downtown Cuenca, Santa Lucia House - Forum is an upscale retreat where you can unwind on the sun-kissed terrace or savor a delightful English breakfast. Connect to WiFi, and take advantage of luggage storage and a 24-hour front desk; previous guests rave about the helpful staff.
VIP Access

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Airport transfer
  • Non-smoking
  • Free parking
  • 24/7 front desk

Main amenities (11)

  • Daily housekeeping
  • Bar/lounge
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Front-desk safe
  • Water dispenser
  • Meeting room
  • Multilingual staff
  • Luggage storage
  • Tour/ticket assistance

Feel at home (6)

  • Private bathroom
  • Premium TV channels
  • Terrace
  • Daily housekeeping
  • Refrigerator (on request)
  • Free self parking
The current price is $53
$58 total
Dec 26 - Dec 27

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Studio Suite

Studio Suite | In-room safe, free WiFi, bed sheets

Studio Suite

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Separate sitting area
Flat-screen TV
Ceiling fan
Hair dryer
Private bathroom
Satellite channels
In-room safe
Daily housekeeping
  • 27 sq m
  • Sleeps 3
  • 1 Queen Bed OR 1 Twin Bed

View all photos for Double Room

Double Room | In-room safe, free WiFi, bed sheets

Double Room

9.2 out of 10
Wonderful
(21 reviews)

Highlights

Flat-screen TV
Hair dryer
Private bathroom
Satellite channels
In-room safe
Daily housekeeping
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room

Twin Room | In-room safe, free WiFi, bed sheets

Twin Room

8.0 out of 10
Very good
(1 review)

Highlights

Flat-screen TV
Hair dryer
Private bathroom
Satellite channels
In-room safe
Daily housekeeping
  • 26 sq m
  • Sleeps 3
  • 1 Queen Bed OR 1 Twin Bed

View all photos for Economy Double Room

Economy Double Room | In-room safe, free WiFi, bed sheets

Economy Double Room

7.0 out of 10
Good
(4 reviews)

Highlights

Flat-screen TV
Hair dryer
Private bathroom
Satellite channels
In-room safe
Daily housekeeping
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Map
Antonio Borrero 10-91 y Mariscal Lamar, Cuenca, Azuay, 010150

What's nearby

  • Plaza Rotary Market - 2 min walk - 0.2 km
  • Calderon Park - 3 min walk - 0.3 km
  • New Cathedral of Cuenca - 5 min walk - 0.5 km
  • Río Tomebamba & Calle Larga - 10 min walk - 0.9 km
  • Alejandro Serrano Aguilar Stadium - 17 min walk - 1.5 km

Getting around

  • Cuenca (CUE-Mariscal Lamar) - 12 min drive
  • 14n - Antonio Borrero Station - 1 min walk
  • Luis Cordero (Hermano Miguel) Station - 2 min walk
  • Gaspar Sangurima Tram Station - 4 min walk
  • Terminal Terrestre Station - 16 min walk
  • Unidad Nacional Tram Station - 24 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Latitud Cero Taproom - ‬4 min walk
  • ‪Raymipampa - ‬5 min walk
  • ‪Negroni - ‬5 min walk
  • ‪Angelus by Tutto Freddo - ‬5 min walk
  • ‪Yaw - ‬6 min walk

About this property

Santa Lucia House - Forum

Located just 1.8 mi (2.9 km) from the airport, Santa Lucia House - Forum offers a shuttle (available 24 hours). You can unwind with a drink at the bar/lounge, and free English breakfast is available daily between 7:00 AM and 10:00 AM. Fellow travelers love the helpful staff. The property is just a short walk to public transportation: Gaspar Sangurima Tram Station is 4 minutes away.

At a glance

DONE

Hotel size

    • 12 rooms
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: 10 PM
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
    • Negative COVID-19 test result requirement applies to all guests aged 10 and up, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 10 and up; guests must have received complete vaccination at least 14 days prior to check-in
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Free 24-hour offsite parking within 1148 ft
DONE

Transfers

    • Airport shuttle (available 24 hours)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free English breakfast each morning 7:00 AM–10:00 AM
  • Bar/lounge
  • Water dispenser

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Luggage storage
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • Terrace

Accessibility

  • Upper floors accessible by stairs only

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Premium satellite channels

Home comfort

  • Heating (climate-controlled)

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Refrigerator (on request)

More

  • Daily housekeeping
  • In-room safe

Fee & policy details

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be exempt from value-added tax (15%).

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 24 per vehicle (roundtrip)

Policies

This property does not have elevators.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club

Also known as

FORUM Hotel Cuenca
FORUM Cuenca
FORUM Hotel
Santa Lucia House Forum Cuenca
Santa Lucia House - Forum Hotel
Santa Lucia House - Forum Cuenca
Santa Lucia House - Forum Hotel Cuenca

Frequently asked questions

Does Santa Lucia House - Forum offer free cancellation for a full refund?

Yes, Santa Lucia House - Forum does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Santa Lucia House - Forum?

Sorry, pets aren't allowed.

Is parking offered on site at Santa Lucia House - Forum?

Yes, there's free self parking.

Is airport shuttle service offered by Santa Lucia House - Forum?

Yes, an airport shuttle is available. The charge is USD 24 per vehicle roundtrip.

What are the check-in and check-out times at Santa Lucia House - Forum?

Check-in start time: 2:00 PM; Check-in end time: 10 PM. Check-out time is noon. Contactless check-out is available.

What's the area around Santa Lucia House - Forum like?

Santa Lucia House - Forum is a short 4-minute walk from Gaspar Sangurima Tram Station and 2 minutes' walk from Plaza Rotary Market.

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Reviews

Santa Lucia House - Forum Reviews

9.2

Wonderful

9.8

Cleanliness

9.2

Location

9.6

Staff & service

9.2

Eco-friendliness

9.4

Property conditions & facilities

What guests liked

  • Breakfast was consistently described as delicious, excellent, and freshly prepared. (25 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Service staff
Room
Breakfast
Location
Bed
Ambience
Restaurant
Lobby
Value
Family friendly

Reviews

8/10 Very good

Great place to stay
steven, 2-night trip

10/10 Exceptional

Great location, clean property with friendly staff and great breakfast.
Maria, 3-night trip

10/10 Exceptional

The room was very clean, but smelled a bit of mildew, and the previous guest had smoked.
Clint, 2-night trip

10/10 Exceptional

This is a hidden jewel in colonial Cuenca. Clean and comfortable room, wonderful and helpful staff and a location that is close to shops, restaurants and the famous Cuenca Cathedral.
Byron, 6-night trip

10/10 Exceptional

Nice place , excellent breakfast and service
gloria Alexandra, 4-night trip

10/10 Exceptional

Santa Lucía House - Forum hotel Cuenca

Santa Lucía House in colonial downtown Cuenca is a gem. A beautiful classic home transformed into a beautiful hotel. The team members of this hotel are outstanding!!!!
Byron, 4-night trip

10/10 Exceptional

Very nice hotel. Lobby and staff are wonderful.
Brian, 1-night trip

10/10 Exceptional

This was a cozy and beautiful place to stay. Like a home away from home. Great place and very central in the hearth of the Cuenca City. We love this hotel.
Elssye Vanessa, 2-night trip

10/10 Exceptional

Both the Hotel, and especially the Staff - provided outstanding customer service!!!
chris, 1-night trip

10/10 Exceptional

Centrally located, near city center and river with a helpful staff. Nice breakfast, quiet. I will return to Santa Lucia House!!!
Robert J, 3-night trip

10/10 Exceptional

Outstanding Staff, simply great experience!!
chris, 1-night trip

8/10 Very good

nice and quiet
CARLOS, 1-night trip

10/10 Exceptional

Very clean and comfortable. Staff were extremely friendly and helpful. Great location, within walking distance of most major sites of interest.
Charles D, 4-night trip

10/10 Exceptional

Lovely colonial style hotel with an excellent staff.
Sonia, 4-night trip

10/10 Exceptional

Nice place to stay in Cuenca
Odalia, 2-night trip

10/10 Exceptional

This was an awesome place. A small beautiful boutique hotel in a great location in downtown Cuenca.
Tannya, 1-night trip

10/10 Exceptional

A beautiful little hotel well located in Cuenca
richard, 1-night trip

10/10 Exceptional

What a beautiful hotel! I felt like i was in Italy, yet right outside was Ecuadorian chocolate and coffee. And everything else. The receptionist was lovely and very helpful. It is on a VERY busy street, so i would not want to be driving there, and ther room I was in was next to the reception area, so it was noisy. Ask for a room farther away if noise bothers you.
roxanne, 1-night trip

10/10 Exceptional

Excellent
Cintya, 1-night trip

10/10 Exceptional

Staff is friendly attentive and very accomodating
Lewis J, 2-night trip

10/10 Exceptional

Absolutely wonderful stay in a classy upscale retro hotel. Walking to almost everything. This was a great choice for us.
Dana, 5-night trip

10/10 Exceptional

Good location, a couple blocks from the main square. Several restaurants in the area. Hotel was clean and had a great breakfast.
1-night trip

10/10 Exceptional

Excellent experience. I definitely recommend this hotel.
Sonia, 2-night trip

10/10 Exceptional

A
Gabriel, 2-night trip

10/10 Exceptional

I enjoyed this property because the free breakfast was served kindly and thoughtfully. I also booked tours like the Cajas and a Bus ride to Turi through them. As an English speaker, the receptionists were attentive to my questions and answered them well.
Rebekah, 3-night trip