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Moose Hotel And Suites

4.0 star property
Mountain hotel with spa, near Banff Centre for Arts and Creativity

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Photo gallery for Moose Hotel And Suites

Relax by the serene pool surrounded by a wooden deck and majestic mountains.
Creator video - submitted by Angela Liguori
Guests can relax in the spacious lobby area, surrounded by sofas and armchairs, with a stone fireplace and staircase nearby.
Experience the warmth of this mountain hotel's inviting facade, featuring a balcony area and a blend of wooden beams and stone elements.
Relax by the fireplace in our spacious lobby, surrounded by comfortable seating and large windows offering views of the surrounding buildings.
Immerse yourself in the heart of Downtown District at Moose Hotel And Suites, where upscale comforts meet outdoor adventure. Unwind with a spa treatment, stay active at the gym or indoor pool, and enjoy family-friendly amenities that have impressed previous guests.
VIP Access

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Ski facilities

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool and 2 hot tubs
  • Breakfast available
  • Ski storage
  • Ski passes
  • Fitness center
  • Sauna
  • Room service
  • Massage/treatment rooms
  • 24-hour business center

For families (6)

  • Children stay free
  • Refrigerator
  • Cable/satellite TV service
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
The current price is $590
$656 total
includes taxes & fees
Aug 24 - Aug 25

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Superior Hotel Room 2 Queen

Superior Hotel Room 2 Queen | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Superior Hotel Room 2 Queen

9.2 out of 10
Wonderful
(157 reviews)

Highlights

Balcony or patio
Air conditioning
Heating
Refrigerator
Flat-screen TV
Clothes dryer
Hypo-allergenic bedding
Blackout drapes/curtains
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior One Bedroom Suite 1 King

Superior One Bedroom Suite 1 King | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Superior One Bedroom Suite 1 King

9.6 out of 10
Exceptional
(82 reviews)

Highlights

Balcony or patio
Separate sitting area
Fireplace
Air conditioning
Heating
Kitchenette
Refrigerator
Flat-screen TV
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Rooftop 2 Bedroom Suite

Rooftop 2 Bedroom Suite | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Rooftop 2 Bedroom Suite

10.0 out of 10
Exceptional
(11 reviews)

Highlights

Balcony
Separate sitting area
Fireplace
Air conditioning
Heating
Kitchenette
Refrigerator
Flat-screen TV
  • 75 sq m
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Rooftop 1 Bedroom Suite

Rooftop 1 Bedroom Suite | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Rooftop 1 Bedroom Suite

10.0 out of 10
Exceptional
(14 reviews)

Highlights

Balcony
Separate sitting area
Fireplace
Air conditioning
Heating
Kitchenette
Refrigerator
Flat-screen TV
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior One Bedroom Suite 2 Queens

Superior One Bedroom Suite 2 Queens | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Superior One Bedroom Suite 2 Queens

9.8 out of 10
Exceptional
(24 reviews)

Highlights

Balcony or patio
Separate sitting area
Fireplace
Air conditioning
Heating
Kitchenette
Refrigerator
Flat-screen TV
  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior King Hotel Room

Superior King Hotel Room | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Superior King Hotel Room

9.6 out of 10
Exceptional
(49 reviews)

Highlights

Balcony or patio
Air conditioning
Heating
Refrigerator
Flat-screen TV
Clothes dryer
Hypo-allergenic bedding
Blackout drapes/curtains
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

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The price is $554
$616 total
includes taxes & fees
Jul 29 - Jul 30
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About the neighborhood

Map
345 Banff Ave, Banff, AB, T1L 1H8

What's nearby

  • Banff National Park Information Centre - 3 min walk - 0.3 km
  • Banff Lake Louise Tourism Bureau - 5 min walk - 0.4 km
  • Banff Centre for Arts and Creativity - 10 min walk - 0.8 km
  • Fairmont Banff Springs Bowling Centre - 5 min drive - 2.1 km
  • Tunnel Mountain - 7 min drive - 1.4 km

Getting around

  • Calgary International Airport (YYC) - 93 min drive
  • Banff Station - 8 min walk

Restaurants

  • ‪Evelyn's Coffee Bar - ‬5 min walk
  • ‪BeaverTails - ‬5 min walk
  • ‪Good Earth Coffeehouse - Banff - ‬3 min walk
  • ‪Park Distillery - ‬4 min walk
  • ‪Cedar House Investments Ltd - ‬4 min walk

About this property

Moose Hotel And Suites

When you stay at Moose Hotel And Suites, you'll be in a fantastic location, just a 5-minute walk from Banff National Park Information Centre and Banff Lake Louise Tourism Bureau. You can grab a bite to eat at the restaurant and visit the spa to be pampered with body wraps or mani/pedis. There's an indoor pool and a bar/lounge, and in-room conveniences include dryers and refrigerators. Fellow travelers say great things about the pool and helpful staff.

Languages

English, French

More about this property

VISIBILITY

At a glance

Hotel size

    • 174 rooms
    • Arranged over 4 floors

Arriving/Leaving

    • Check-in start time: 4 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Contactless check-out available

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Children (16 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)

Pets

    • Pets allowed (dogs and cats only, 2 total, up to 50 lbs per pet)*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
    • Pets must be supervised
    • Food and water bowls available

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site
    • Onsite parking includes off-street options

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)

What to do

  • Ski passes
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Cross-country skiing nearby
  • Snowboarding nearby
  • Hot springs nearby
  • Canoeing nearby

Working away

  • 24-hour business center
  • Meeting room
  • Computer station
  • Conference space (2000 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Ski storage

Facilities

  • Built in 2016
  • ATM/banking
  • Safe-deposit box at front desk
  • Fireplace in lobby
  • Fitness center
  • An indoor pool
  • Bicycle parking
  • Full-service spa
  • 2 hot tubs
  • Sauna
  • Massage/treatment rooms
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • Double-glazed windows
  • Banquet hall
  • Firepit
  • Outdoor furniture

Accessibility

  • Elevator
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
ROOM

Room amenities

Be entertained

  • 40-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board
  • Dryer

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Alarm clock
  • Premium bedding

Freshen up

  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • LED light bulbs
  • Recycling
STAR_OUTLINE

Special features

Spa

Meadow Spa + Pools has 9 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a hot tub. The spa is open daily.
MONETIZATION_ON

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately CAD 15 to 25 for adults, and CAD 15 to 25 for children

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CAD 30 per pet, per night

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International

Also known as

Moose Hotel Banff
Moose Banff
Moose Hotel Suites
Moose Hotel And Suites Hotel
Moose Hotel And Suites Banff
Moose Hotel And Suites Hotel Banff
HELP_OUTLINE

Frequently asked questions

Does Moose Hotel And Suites offer free cancellation for a full refund?

Yes, Moose Hotel And Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Moose Hotel And Suites?

Yes, there's an indoor pool.

Are pets allowed at Moose Hotel And Suites?

Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 50 lbs per pet. There's a charge of CAD 30 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Moose Hotel And Suites?

Yes, there's free self parking. Electric vehicle charging is available.

What are the check-in and check-out times at Moose Hotel And Suites?

Check-in start time: 4 PM; Check-in end time: anytime. Check-out time is 11 AM. Contactless check-out is available.

What is there to do at Moose Hotel And Suites and nearby?

During the winter, enjoy nearby recreation like ice skating and cross-country skiing, and return when the snow melts for cycling and boat tours. Additional recreation nearby includes hot springs. Indulge in a treatment at the spa and soothe your senses in one of the 2 hot tubs. Moose Hotel And Suites also has an indoor pool and a sauna, as well as a fitness center.

Are there restaurants at or near Moose Hotel And Suites?

Yes, there's an onsite restaurant.

What's the area around Moose Hotel And Suites like?

Moose Hotel And Suites is in Downtown District, a short 8-minute walk from Banff Station and 11 minutes' walk from Banff Centre for Arts and Creativity. Travelers say the local area is very central close to public transit.

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Moose Hotel And Suites Reviews

Reviews

9.6

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Popular mentions

Room
Location
Service staff
Hot Tub
View
Restaurant
Amenities
Lobby
Bed
Mountain

What guests liked

  • The rooftop hot tubs were a highlight, offering amazing views and a relaxing experience. (288 reviews)
  • The rooftop hot tubs and spa were a highlight, offering stunning views and a relaxing experience. (85 reviews)
  • The rooftop hot pools and hot tubs were a highlight, offering a great view and a relaxing experience. (82 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Great location, great staff

Great location but the staff made it even better!
Aaron, 2-night trip

10/10 Exceptional

Beautiful hotel, with great service, facilities and location.
Gareth, 7-night trip

10/10 Exceptional

Always a great stay!
Liubov, 1-night trip

10/10 Exceptional

Great stay!

I believe the beds were very comfortable, but I was on the sofa bed for 4 nights—not comfortable.
Teresa, 4-night trip

10/10 Exceptional

Great hotel
Youmna, 2-night trip

10/10 Exceptional

Beautiful property and lovely staff
Renee, 1-night trip

10/10 Exceptional

The hotel was great. Great location and facilities
Kate, 11-night trip

10/10 Exceptional

Excellent hotel, great location
Jessica, 7-night trip

10/10 Exceptional

We had a great time, hotel was fantastic
Samuel, 7-night trip

10/10 Exceptional

Very beautiful hotel
Crystal, 1-night trip

10/10 Exceptional

Great location, friendly staff, love the parking underground.
Francisco, 4-night trip

10/10 Exceptional

Friendly staffs, nice hotel and great Location!!!
Thi Diem Truc, 3-night trip

10/10 Exceptional

Best hotel

Best hotel I have ever stayed at - gorgeous
Amanda, 3-night trip

10/10 Exceptional

We enjoyed our stay very much! The hotel was clean and the staff were nice & very helpful. Perfect location. We would stay here again!
Christopher T, 6-night trip

10/10 Exceptional

I would book it again!

Great location, easy parking, exceptional room, friendly staff. The only negative was no snack/convenience items pantry or sales area, only a limited vending machine?
DAVID, 5-night trip

10/10 Exceptional

great location
Jianghong, 5-night trip

10/10 Exceptional

The rooftop hot tubs and pool are fantastic - amazing view!
Nikki, 2-night trip

10/10 Exceptional

The hotel was nice and comfortable, the staff was very helpful and friendly
Raja, 3-night trip

10/10 Exceptional

The best in Banff
Canaan, 3-night trip

10/10 Exceptional

We’ll stay here again
Dannah Marie, 1-night trip

10/10 Exceptional

Great spot
Matthew, 1-night trip

8/10 Very good

Great place with a coffee shop right next door that had really good coffee. Everything was close and very convenient.
Catherine, 3-night trip

10/10 Exceptional

Great hotel with great staff
Kevin, 3-night trip

10/10 Exceptional

We thoroughly enjoyed our stay at The Moose Hotel. The rooms are updated and comfy. The hot tub/pool area is a treat and very clean. I would definitely stay here again.
Cheryle, 4-night trip

10/10 Exceptional

The staff was very helpful and friendly. We had a great trip!
Michael, 2-night trip